--- title: Bazaarvoice Reviews meta\_title: 'Bazaarvoice Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 809 reviews by the users' company size, role or industry to find out how Bazaarvoice works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 809 scale: '5' date\_modified: '2026-08-12' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Bazaarvoice Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **quick and responsive customer support** of Bazaarvoice, enhancing their implementation and campaign experiences. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664167&qs=pros-and-cons#reviews) Users value the **extensive retail syndication network** of Bazaarvoice, enhancing visibility and consistency of reviews across platforms. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666508&qs=pros-and-cons#reviews) Users find Bazaarvoice **easy to implement** , with quick integration and a user-friendly experience throughout the process. [(5 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666358&qs=pros-and-cons#reviews) Users value the **easy implementation** of Bazaarvoice, highlighting seamless integration and a fantastic support team. [(5 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1663225&qs=pros-and-cons#reviews) Users value the **seamless syndication of reviews** across multiple sites, enhancing visibility and customer engagement. [(5 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664296&qs=pros-and-cons#reviews) Users find the **difficult learning curve** of Bazaarvoice frustrating, with navigation and catalog management being time-consuming challenges. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666624&qs=pros-and-cons#reviews) Users find Bazaarvoice to be **expensive** , with inflexible contracts and disappointing customer support hindering their experience. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1665554&qs=pros-and-cons#reviews) Users express frustration over **insufficient information** and self-help reliance, complicating their experience with Bazaarvoice. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1665353&qs=pros-and-cons#reviews) Users express frustration with Bazaarvoice due to **rigid contract terms and poor customer support** , leading to a disappointing experience. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1662642&qs=pros-and-cons#reviews) Users are frustrated with Bazaarvoice's **poor customer support** , citing slow responses and unhelpfulness during challenging situations. [(5 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664704&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Bazaarvoice ##### 1. Customer Support Users commend the **quick and responsive customer support** of Bazaarvoice, enhancing their implementation and campaign experiences. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664167&qs=pros-and-cons#reviews) See Related User Reviews DS Dev S. Small-Business (50 or fewer emp.) 4.0/5 "Sensible Reviews and Ratings app to integrate to any project." What do you like about Bazaarvoice? The integration of Bazaarvoice reviews and ratings in the project was easy, it's just the Bazaarvoice script that needed to be added to the code. Then ![Tyler F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler F.") TF Tyler F. Small-Business (50 or fewer emp.) 0.5/5 "Stay Away – Worst SaaS Experience We've Ever Had" What do you like about Bazaarvoice? They are one of the only vendors where you can syndicate your reviews to third party retailers, but I'm sure there are other vendors that care more ab ##### 2. Review Management Users value the **extensive retail syndication network** of Bazaarvoice, enhancing visibility and consistency of reviews across platforms. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666508&qs=pros-and-cons#reviews) See Related User Reviews DS Dev S. Small-Business (50 or fewer emp.) 4.0/5 "Sensible Reviews and Ratings app to integrate to any project." What do you like about Bazaarvoice? The integration of Bazaarvoice reviews and ratings in the project was easy, it's just the Bazaarvoice script that needed to be added to the code. Then ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Great service, great results!" What do you like about Bazaarvoice? I like how easy it is to navigate the platform. The syndication of reviews integrates well with our other retail partners and was easy to implement. T ##### 3. Ease of Use Users find Bazaarvoice **easy to implement** , with quick integration and a user-friendly experience throughout the process. [ See 5 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666358&qs=pros-and-cons#reviews) See Related User Reviews ![Jenny T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny T.") JT Jenny T. Mid-Market (51-1000 emp.) 4.5/5 "Easy Implementation, Fantastic Team, and Smooth Integrations" What do you like about Bazaarvoice? Easy to implement and their implementation team has been fantastic. It's fairly simple to navigate on the back end and integration has been quick and DS Dev S. Small-Business (50 or fewer emp.) 4.0/5 "Sensible Reviews and Ratings app to integrate to any project." What do you like about Bazaarvoice? The integration of Bazaarvoice reviews and ratings in the project was easy, it's just the Bazaarvoice script that needed to be added to the code. Then ##### 4. Setup Ease Users value the **easy implementation** of Bazaarvoice, highlighting seamless integration and a fantastic support team. [ See 5 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1663225&qs=pros-and-cons#reviews) See Related User Reviews ![Jenny T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny T.") JT Jenny T. Mid-Market (51-1000 emp.) 4.5/5 "Easy Implementation, Fantastic Team, and Smooth Integrations" What do you like about Bazaarvoice? Easy to implement and their implementation team has been fantastic. It's fairly simple to navigate on the back end and integration has been quick and DS Dev S. Small-Business (50 or fewer emp.) 4.0/5 "Sensible Reviews and Ratings app to integrate to any project." What do you like about Bazaarvoice? The integration of Bazaarvoice reviews and ratings in the project was easy, it's just the Bazaarvoice script that needed to be added to the code. Then ##### 5. Visibility Growth Users value the **seamless syndication of reviews** across multiple sites, enhancing visibility and customer engagement. [ See 5 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664296&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Bazaarvoice Can Be Overwhelming at Times" What do you like about Bazaarvoice? I love that our reviews syndicate so flawlessy to our our website and various other retailer sites! Account reps are knowledgeable and kind. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "Best choice for syndication to major retailers, better support needed" What do you like about Bazaarvoice? Syndication to major retailers such as Target and Walmart with the ability to repond to those shopper reviews ### 5 Cons or Disadvantages of Bazaarvoice ##### 1. Difficult Learning Users find the **difficult learning curve** of Bazaarvoice frustrating, with navigation and catalog management being time-consuming challenges. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666624&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to use platform with very few glitches and customer support is excellent!" What do you dislike about Bazaarvoice? The filtering in the new view can be clumsy and determining what everything means takes some getting used to and some customization which isn't all th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "A key factor in the recipe for many online accounts is BV" What do you dislike about Bazaarvoice? Some of the navigation and workflow within their portal is not perfectly user friendly and at times has required additional information to complete a ##### 2. Expensive Users find Bazaarvoice to be **expensive** , with inflexible contracts and disappointing customer support hindering their experience. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1665554&qs=pros-and-cons#reviews) See Related User Reviews ![Jenny T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny T.") JT Jenny T. Mid-Market (51-1000 emp.) 4.5/5 "Easy Implementation, Fantastic Team, and Smooth Integrations" What do you dislike about Bazaarvoice? It's a bit on the expensive side but so far worth it. ![Tyler F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler F.") TF Tyler F. Small-Business (50 or fewer emp.) 0.5/5 "Stay Away – Worst SaaS Experience We've Ever Had" What do you dislike about Bazaarvoice? I don’t usually leave reviews, but I feel like other businesses need to hear this. We’ve been working with Bazaarvoice at Sun Home Saunas and it’s hon ##### 3. Insufficient Information Users express frustration over **insufficient information** and self-help reliance, complicating their experience with Bazaarvoice. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1665353&qs=pros-and-cons#reviews) See Related User Reviews ![Trevor C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trevor C.") TC Trevor C. Mid-Market (51-1000 emp.) 4.0/5 "Great Tool to Boost Your Ratings/Reviews" What do you dislike about Bazaarvoice? I do not necessarily like the "custom reports" function in the dashboard. I would prefer if there was an easier way to get raw data so I can add more ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 3.5/5 "Initial pitch and onboarding was completely disconnected and either wrong/lied." What do you dislike about Bazaarvoice? The sales pitch was wrong. We were told platforms that were included that simply were not. This has since been corrected and contracts adjusted, but ##### 4. Review Management Users express frustration with Bazaarvoice due to **rigid contract terms and poor customer support** , leading to a disappointing experience. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1662642&qs=pros-and-cons#reviews) See Related User Reviews DS Dev S. Small-Business (50 or fewer emp.) 4.0/5 "Sensible Reviews and Ratings app to integrate to any project." What do you dislike about Bazaarvoice? The UI of the Bazaarvoice app is a bit confusing at first once you get used to it then it feels familiar. Also, the UI for accepting and rejecting the ![Tyler F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler F.") TF Tyler F. Small-Business (50 or fewer emp.) 0.5/5 "Stay Away – Worst SaaS Experience We've Ever Had" What do you dislike about Bazaarvoice? I don’t usually leave reviews, but I feel like other businesses need to hear this. We’ve been working with Bazaarvoice at Sun Home Saunas and it’s hon ##### 5. Poor Customer Support Users are frustrated with Bazaarvoice's **poor customer support** , citing slow responses and unhelpfulness during challenging situations. [ See 5 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664704&qs=pros-and-cons#reviews) See Related User Reviews ![Tyler F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler F.") TF Tyler F. Small-Business (50 or fewer emp.) 0.5/5 "Stay Away – Worst SaaS Experience We've Ever Had" What do you dislike about Bazaarvoice? I don’t usually leave reviews, but I feel like other businesses need to hear this. We’ve been working with Bazaarvoice at Sun Home Saunas and it’s hon ![Adam F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam F.") AF Adam F. Small-Business (50 or fewer emp.) 0.0/5 "Terrible Experience and Shortsighted Team" What do you dislike about Bazaarvoice? Bazaarvoice’s refusal to release us from an auto-renew contract—despite major, documented global economic challenges, including the impact of Trump-er ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 11/18/2024 "Great results, tedious process" 2.5/5 What do you like best about Bazaarvoice? It is a great service for review management Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? The amount of time between requesting a campaign and the reviews showing up on site. By the time i go through the process of nominating an item and go through shipment and reviews, we are often sold out already or movfed on to a new priority. It should not take a month to receive a fuffilment file back. The timelines provided are also often unfair as it allows for weeks of time on the Bazaarvoice end, but then we are often expected to ship our items (sometimes hundreds of packages) in a matter of 5 business days. The process of adding items into the catalog has also become incredibly time consuming in the past year since we are no longer able to do so by Excel doc upload. The website is clunky and time consuming. It is hard for us to add each item individually rather than a bulk upload. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Allowing us to manage our reviews and make sure (hypothetically if the timelines were better) that we have reviews live on a retailers site at the time of launch. (has not been happening as of late) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 11/18/2024 "Bubs Review" 3.5/5 What do you like best about Bazaarvoice? I like the platform and how easy it is to access the data in the platform. I also appreciate the quick repsonse time from anyone I email asking for help. I've chatted with a few different team members and different teams, and they have all been super helpful and quick with responses. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? The seeding program was not as quick and seemless as I had hoped. It took much longer than I was told (4-6 weeks) and was a bit confusing to navigate. I don't love the platform for the seeding program and don't think it is super user friendly. I also was not sure when our product arrived at bazaarvoice - was not given a confirmation that our product arrived. I think it would be easier to track if there were emails sent directly to me with updates, as well as updating the platform. Overall, a little disappointed in the seeding program. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Syndicating reviews is the most important factor for our products on retail websites, and bazaarvoice makes that easy and accessible. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Angela W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angela W.") AW Angela W. Executive GM of Digital and Ecommerce Mid-Market (51-1000 emp.) 9/3/2024 "Best Review tool" 4.5/5 What do you like best about Bazaarvoice? What isn't to like - the customer support is fantastic Bazaarvoice have been attentive from the moment we did our integration through to BAU, we have had constant support. We are especially happy with the ease of syndication which is important for our brand with a presence across a number of marketplaces globally, and the fact the syndication goes both ways, helping the volume of reviews online giving us good insights into how customers feel about our products. It was also an easy way of introducing UGC into our sites as the implementation happened at the same time and we are totally in control of what flows through along with the pages it displays on. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? The cost is higher than some other tools and I spend time justifying the expense. We also haven't introduced other products they offer due to pricing. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Gathering Reviews to help generate purchasing confidence for all of our customers globally, this also benefits our SEO. Showcases through UGC different ways to wear our products and show it on everyday people rather than models. Makes our customers feel connected to the brand and post about us on Social media, creates a community. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jeff S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff S.") JS Jeff S. Sr. Full Stack Web Developer Mid-Market (51-1000 emp.) 8/26/2024 "Used due to monopoly, not by choice." 0.5/5 What do you like best about Bazaarvoice? It syndicates product reviews to retailers; sometimes. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? We've had nothing but issues with our syndication catalog. Every three months its another major problem; product reviews missing at retailers, not importing new reviews into the network, fighting with our UGC platform... If I could choose to not use BazaarVoice at all, I would, but unfortunately they have a monopoly on the syndication / Q&A piece with the major retailers; Target, Walmart, etc. If this monopoly is ever broken by another provider entering this space, I would be switching away from BV immediately. And to top it off, even in the rare instance that our syndicated reviews are working properly, BV has the worst, least intuitive user interface of any SaaS software I've ever used. Everything is fragmented and separated into different modules on the website, so you're constantly jumping back and forth. Even within the individual modules, data is poorly displayed and laid  out in a way that makles basic tasks exceedingly difficult. And my biggest annoyance is the fact that there's no way to clean up the catalog after 10+ years of new products, discontinued products, changing product feeds, changing web store software; I have literally hundreds of duplicate products in my catalog and there's no way to remove them or clean it up; it's nearly impossible to make sense of which products in the catalog are the current ones, and which are legacy. I've asked several times if there's a way to clear it all out and start fresh with a reimport and been told no each time. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? We need our website reviews syndicated to third party retailers. We've limited the scope of our BV involvement to only the core task that only they can provide. Everything else we've moved away so we only have to use BV as little as possible. Review collected by and hosted on G2.com. Show More Response from Laura Georghiou of Bazaarvoice [Editedit](https://www.g2.com/survey_responses/bazaarvoice-review-10050141/official_response/edit) Hi Jeff, Thank you for providing honest feedback. We're genuinely sorry to hear about the issues you've encountered, and we want to make things right. We cannot see the company you work for, so to better assist you, we kindly ask you to email programs@bazaarvoice.com. We can then identify your account and provide the appropriate support. Current UserValidated ReviewerIncentivizedSource: Seller invite VK Victoria K. Marketing Specialist Small-Business (50 or fewer emp.) 8/23/2024 "Gets the job done!" 3/5 What do you like best about Bazaarvoice? The comprehensive network of retailers that review syndication is possible at. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Once things are set up they seem to run themselves pretty well, however if edits need to be made it's difficult to know where to start. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Our customers love our products but don't often write a review on a retailers website, however this is often where people go to lu k for reviews when deciding to buy a product or not. BV helps share the wonderful reviews from our customers on our website to retailer sites. Review collected by and hosted on G2.com. Show More 11/18/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 11/18/2024 "Good service and support!" 3.5/5 What do you like best about Bazaarvoice? The support team is very helpful, informative, and responsive which is helpful for people who are new to handling BazaarVoice. They seem very eager to help and with the added support pages and free webinars that are provided, there are many opportunities to learn more about how to manage the platform. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? I think review syndication issues can be tricky and require a lot of manual work when I believe if we are paying for a service, we should receive more assistance. There is a lot of back and forth about who needs to be reached out too which can be frustrating when trying to solve syndication issues. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? BazaarVoice helps solve review syndication issues by making sure reviews are syndicated properly. It benefits the business by helping push reviews onto retailer websites. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite EI Erin I. Sales and Logistics Coordinator, Sales Support Small-Business (50 or fewer emp.) 11/18/2024 "Great all around platform for managing customer reviews." 5/5 What do you like best about Bazaarvoice? The ability to respond to customers reviews either to thank them, or gather feedback to improve products or future developements. Being able to gather additional reviews with the sampling programs, is a great asset. If a product isn't performing as well as others, we sample out to generate more positive reviews, which generates more confidence in the brands leading to increases in sales. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Sometimes the setup of new connections can be a pain. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Being able to respond to customer reviews from a group of customers really streamlines monitoring of customer reviews. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Trevor C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trevor C.") TC Trevor C. eCommerce Analyst Mid-Market (51-1000 emp.) 11/20/2024 "Great Tool to Boost Your Ratings/Reviews" 4/5 What do you like best about Bazaarvoice? I like how the BazaarVoice dashboard is user-friendly and easy to navigate through. Our account director has been great with customer support and answers my questions in a timely manner. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? I do not necessarily like the "custom reports" function in the dashboard. I would prefer if there was an easier way to get raw data so I can add more personalizations (i.e., pivot tables, graphs, etc). Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? BazaarVoice has helped support new product launches by generating reviews/content which were added to our online retailer PDPs. This generally helps drive conversion. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Marc C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc C.") MC Marc C. National Sales Manager Small-Business (50 or fewer emp.) 5/9/2023 "BV Review" 4/5 What do you like best about Bazaarvoice? Great people and results! Proven track record and Sucessful solutions to better serve your customers. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Too broad in spectrum and easy to get lost in their process. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Helping to receive product awareness and sales results. Review collected by and hosted on G2.com. Show More 2/16/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Fonda M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fonda M.") FM Fonda M. Head of Product Management & Marketing Small-Business (50 or fewer emp.) 8/23/2024 "Challenging to work with" 2/5 What do you like best about Bazaarvoice? The concept of using Bazaarvoice is great. Everyone wants an easy way to collect reviews and show customers the value of your products. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? There were two things that made Bazaarvoice a less than positive experience. The first was that it took months to integrate with our systems. When we contacted Bazaarvoice to request help and move forward with their service we were put into a loop that repeated itself but was of no use in actually helping us. Our President had to get involved and elevate the situation to get a useful response for Bazaarvoice. Second, and I'm not sure Bazaarvoice can control this but we saw some negative reviews from the "influencers" but it was obvious from the review that the influencer never bothered to read or follow the user instructions. It seems like we literally paid to get a poor review from someone who is collecting a pay check by opening packages and writing three lines of uninformed text. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Bazaarvoice has collected numerous reviews from influencers for our products. The benefit remains to be seen. Review collected by and hosted on G2.com. 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