--- title: Bazaarvoice Reviews meta_title: 'Bazaarvoice Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 809 reviews by the users' company size, role or industry to find out how Bazaarvoice works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 809 scale: '5' date_modified: '2026-07-20' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Bazaarvoice Reviews **Vendor:** Bazaarvoice **Category:** [Review Management Software](https://www.g2.com/categories/review-management-software) **Average Rating:** 4.2/5.0 **Total Reviews:** 809 ## About Bazaarvoice Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are drowning in a sea of fake content and polished advertising that they inherently distrust. This has created a profound trust crisis. In this new world, visibility and growth are no longer guaranteed by the biggest ad budget. They are earned through authenticity. This is where Bazaarvoice comes in. We are the trusted network that turns authentic consumer voices into confident purchases. For over 20 years, we have been dedicated to a single mission: sourcing, verifying, and amplifying authentic consumer voices on a scale unmatched by anyone else. Think of the parent anxiously choosing a baby stroller, or the gamer deciding on a new headset. They aren't looking for an ad; they're looking for a real person who can answer their one simple question: "Is this product right for me or my family?" We provide that answer, confidently and authentically. And now, AI is asking the same question. As AI agents and summaries increasingly make purchasing decisions on behalf of shoppers, they are actively designed to seek out genuine human experience. We are the essential data that teaches AI what is true. We collect, verify, and distribute this truth worldwide, transforming trust into a tangible asset. We don’t just help brands get seen; we help brands get believed. And ultimately, we help them get chosen. ## Bazaarvoice Pros & Cons **What users like:** - Users commend the **quick and responsive customer support** of Bazaarvoice, enhancing their implementation and campaign experiences. (6 reviews) - Users value the **extensive retail syndication network** of Bazaarvoice, enhancing visibility and consistency of reviews across platforms. (6 reviews) - Users find Bazaarvoice **easy to implement** , with quick integration and a user-friendly experience throughout the process. (5 reviews) - Users value the **easy implementation** of Bazaarvoice, highlighting seamless integration and a fantastic support team. (5 reviews) - Users value the **seamless syndication of reviews** across multiple sites, enhancing visibility and customer engagement. (5 reviews) - Easy Implementation (4 reviews) - Users find Bazaarvoice **very helpful** for product launches, efficiently managing reviews and syndication across channels. (4 reviews) - Implementation Ease (4 reviews) - Users value the **efficient syndication of reviews** , benefiting from Bazaarvoice's extensive partnerships with major retailers. (4 reviews) - Campaign Management (3 reviews) **What users dislike:** - Users find the **difficult learning curve** of Bazaarvoice frustrating, with navigation and catalog management being time-consuming challenges. (6 reviews) - Users find Bazaarvoice to be **expensive** , with inflexible contracts and disappointing customer support hindering their experience. (6 reviews) - Users express frustration over **insufficient information** and self-help reliance, complicating their experience with Bazaarvoice. (6 reviews) - Users express frustration with Bazaarvoice due to **rigid contract terms and poor customer support** , leading to a disappointing experience. (6 reviews) - Users are frustrated with Bazaarvoice's **poor customer support** , citing slow responses and unhelpfulness during challenging situations. (5 reviews) - Users find the **complex usage** of Bazaarvoice challenging, especially with navigation and time-consuming processes affecting efficiency. (4 reviews) - High Pricing (4 reviews) - Users express frustration over **inadequate support** from Bazaarvoice, citing poor customer service and unclear communication as major issues. (4 reviews) - Poor Management (4 reviews) - Pricing Issues (4 reviews) ## Bazaarvoice Reviews ### 1. Expensive service and a platform that could use a major revamp to be usable **Rating:** 0.0/5.0 stars **Reviewed by:** Bridget L. | Director of Customer Experience , Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Bazaarvoice?** The only upside to Bazaarvoice is their syndication with major retailers, the rest is pretty unable from a customer experience perspective. We have tried to get help from their team and if they are not selling you something they don't seem to care. **What do you dislike about Bazaarvoice?** A long list but the major downsides to this platform is cost $$$, customer service, a clunky and overbuilt interface. It is a shame that this is one of the only options for eCommerce retailers that want to syndicate reviews from Target. I wish there was a better solution out there. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazzarvoice is helping with online credibility from outside retailers to our eccom site. **Official Response from Laura Georghiou:** > Hi Bridget, We're genuinely sorry to hear about the issues you've encountered, and we want to make things right. I have reached out to your account team and asked them to follow up with you directly. Your satisfaction is our priority, and we look forward to helping you. Thank you for bringing this to our attention. ### 2. Bazaarvoice syndication has had very positive impact on our business, I would highly recommend them **Rating:** 5.0/5.0 stars **Reviewed by:** Myles L. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2024 **What do you like best about Bazaarvoice?** The syndication network is fantastic, accounting for around 60% of our key retail partners. The syndication is easy to use, you just need to ensure products are set-up correctly **What do you dislike about Bazaarvoice?** The insights and data access could be improved. The set-up could be made user friendly to make it easier to find and extract the correct data **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice are helping us to generate reviews through sampling, and then increasing the volume at retail through the syndication network **Official Response from Laura Georghiou:** > Hi Myles, Thank you for sharing your valuable feedback! We're delighted to learn that the syndication network meets your needs effectively, and we truly appreciate your insights on areas where we can improve. Please don't hesitate to reach out with any additional feedback – we value your input! ### 3. A must have for websites with reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Tim K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2020 **What do you like best about Bazaarvoice?** - The syndication of reviews across all relevant websites - The dashboard is a great tool for all users and gives us the ability to follow-up with customers post-purchase - Great customer service and attention to detail when dealing with the concerns of my company and our implementation - A great resource for learning more about the power of reviews with their email whitepapers **What do you dislike about Bazaarvoice?** - Quite expensive still to integrate - even as a small website - The dashboard could have more information or features to analyze the date and reviews **What problems is Bazaarvoice solving and how is that benefiting you?** - We have not launched the reviews on our website yet so I don't have the full picture of how B/V is helping our business - BazaarVoice gives us the ability to communicate directly with our consumers and build our database of users - Our product and customer service team will gain valuable insights about our products and services - Build our SEO footprint online with regards to our products and brands - Using Bazaarvoice shows our commitment to our customers and end-users by listening to their concerns and observations ### 4. Bazaarvoice a great solution for reviews **Rating:** 3.5/5.0 stars **Reviewed by:** Jennifer A. | Digital Marketing & UX Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Bazaarvoice?** This tool allows us to collect reviews of our products that appear not only on our company website but also are automatically syndicated out to all of our retail partners. **What do you dislike about Bazaarvoice?** I appreciate the BV makes changes to the platform to add on more capabilities, etc; however, some times it makes using the platform challenging with so many changes happening and moving from where they appeared previously. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice allows us to collect and display product reviews on our website as well as automatically syndicate out to our retail partner's websites. Additionally, we have utilized their sampleing program, which allows us to send products out to indivudals within their network to try the product and leave reviews -- a great way to quickly generate reviews on new products or products with few reviews. Additionally, we use the tool in order to respond to questions, complaints, and reviews that are left on our company website or any of our retail partner's websites. ### 5. Have been using Curalate a long time and it's my fav **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Bazaarvoice?** Ease of use, very visual, labels, both engagement rate and engagement rate of total followers, competitor feature **What do you dislike about Bazaarvoice?** I wish there were bigger thumbnails we could click into to copy/take screenshots - it was a previous feature that was removed **What problems is Bazaarvoice solving and how is that benefiting you?** Deep analytics, robust link in bio, competitor info ### 6. Like the Features, dislike the UI **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Bazaarvoice?** Great features, easy and quick to reply to inquries and reviews accross platforms. Customer Service usually replies fast. **What do you dislike about Bazaarvoice?** Downside is that the UI of the website is mostly lacking. Hard to navigate through it, often many unnecessary clicks to get where I want to go. I wish there was one good dashboard to easily navigate through. **What problems is Bazaarvoice solving and how is that benefiting you?** Allows me to quickly access questions and reviews posted throughout different retailers. Wish there were more retailers! **Official Response from Laura Georghiou:** > Thank you for your positive feedback. We're delighted to hear that you find our features helpful and our customer service responsive. We understand your concerns about the UI and appreciate you taking the time to let us know. We will ensure your feedback reaches our Product team for future enhancements. ### 7. Customer Care Dircetor **Rating:** 4.0/5.0 stars **Reviewed by:** Deb K. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Bazaarvoice?** A great tool for seeing how our products are doing. We value both positive and negative feedbck **What do you dislike about Bazaarvoice?** A personal wish is that the DATE be posted of the revire/Question not the number of days since posting **What problems is Bazaarvoice solving and how is that benefiting you?** Many customers do not know we offer a limited warranty for our products. BazaarVoie allows us to offer assistance to this demographic. ### 8. Adds value to our products, easy interface to grasp, and great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Bazaarvoice?** The customer support is always very quick to respond to any technical questions we have, and they assisted in the implementation during two website redesigns. We use the sampling program quite often and it gives us great, honest feedback from customers while also provideing CGI. The implementation was very quick and easy as well. **What do you dislike about Bazaarvoice?** Sometimes the billing and product offerings can be confusing, as we have had a number of acocunt managers over the last few years. Otherwise there isn't much to dislike. **What problems is Bazaarvoice solving and how is that benefiting you?** Getting reviews on our website as well as key retailers. We utilize the sampling campaigns to gather reviews to our site, and distribute them to our key retailers, increasing the products showing up in search results due to more reviews, as well as conversion rate. ### 9. Increased Engagement **Rating:** 4.0/5.0 stars **Reviewed by:** Wayne H. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Bazaarvoice?** Encourages engagement and interaction between customers and ourbrand. People are more likely to engage with a website that features reviews, comments, and other user-generated content, creating a sense of community around your products or services. **What do you dislike about Bazaarvoice?** Bazaarvoice's services may come with a significant cost, and for some businesses, especially smaller ones, the pricing might be a drawback. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice integrates with various channels, including e-commerce sites, social media, and retail platforms. This allows us to consolidate and manage UGC across different channels, ensuring a consistent and impactful presence. ### 10. Great management tool for reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Matt K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Bazaarvoice?** They've made acquiring and displaying reviews on our site extremely easy. Installation was quick and easy. I like how easy it is to respond to bad reviews or answer questions. Their sampling program is particularly effective. They're always quick to handle any requests I have. **What do you dislike about Bazaarvoice?** I have nothing negative to say about the program. **What problems is Bazaarvoice solving and how is that benefiting you?** We frequently have new products introduced to market. BV helps us by getting some early reviews published. ### 11. Great high quality content and support **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew W. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Bazaarvoice?** Extensive library of user generated content for our niche (tires). Customer support is excellent. **What do you dislike about Bazaarvoice?** The portal is sometimes difficult to navigate and can be difficult to build initial integration and map products - but once done it is fairly easy going forward. **What problems is Bazaarvoice solving and how is that benefiting you?** We operate websites in a particular niche that can be hard to gather reviews, and Bazaarvoice's library has really assisted with the content on our websites **Official Response from Laura Georghiou:** > Thank you for your positive feedback and for sharing your experience with Bazaarvoice. We appreciate your support! ### 12. Great Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Israel G. | E-commerce Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Bazaarvoice?** All the solutions they have for drive revenuye for my company and build loyalty of my brand. Also their team is always ready to help on any need or question that I have. **What do you dislike about Bazaarvoice?** I don't see any downside of using Bazaarvoice, the platform is very easy of use as well. **What problems is Bazaarvoice solving and how is that benefiting you?** It helps me to manage the reviews we receive from the marketplaces were we participate. ### 13. I use Bazaarvoice as a platform for my company to submit our products for reviews **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Bazaarvoice?** You can get a response on the quicker end from your employees and they are helpful when having to reach out to a vendor to have them refresh anything on their end. **What do you dislike about Bazaarvoice?** The portal is not seamless as it shoud be. The product catalog should also show you more information on the item. You dont need so many clicks to get you what you want. **What problems is Bazaarvoice solving and how is that benefiting you?** they are helping connect us to consumers to give us reviews on our product. ### 14. Good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Esmeralda S. | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Bazaarvoice?** being able to create my own reports and getting them set out to me every sunday, so when i get back to work on monday it is waiting for me.Its easy to use and to share to others. **What do you dislike about Bazaarvoice?** when I get a reports sometimes it doesnt load all the reviews from a specific product so i sometimes go into the site to see the most recents reviews. This has been going on for a while now. **What problems is Bazaarvoice solving and how is that benefiting you?** its helping us fix our online presence bu knowing if we need to update the pictures or descriptions based on the reviews our customer create. in addition it helps upgrade our products based on what the customers didnt like so we can fix and produce better items ### 15. New Programs and Functionality are a Plus! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Bazaarvoice?** I like the new programs that Bazaarvoice comes out with, makes the partnership innovative to stay on top of business trends. **What do you dislike about Bazaarvoice?** The pricing for Bazaarvoice is a limiting factor for how much we can participate with them. Wish their catalog management for UPC syndication could be easier, more user-friendly. **What problems is Bazaarvoice solving and how is that benefiting you?** UGC content syndication, review syndication and social media postings in one location. ### 16. Easy and Efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Ben T. | Vice President, eCommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Bazaarvoice?** Ability to easily address all consumer interaction across most eretailers. **What do you dislike about Bazaarvoice?** No Amazon. And sampling/reviews is costly **What problems is Bazaarvoice solving and how is that benefiting you?** Gives us a one stop shop to address consumer questions/issues across most major eretailers (not Amazon). It saves time and resources dramatically. ### 17. Manage your online reviews and comments **Rating:** 4.0/5.0 stars **Reviewed by:** Sachin B. | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Bazaarvoice?** It's a platform where they provide access to all online reviews, questions answered, Star Ratings, and it has all other features to identify and track all reviews that were posted by customers. **What do you dislike about Bazaarvoice?** Delayed response and action time. They take a lot of time in executing a project initiated by us. Also, they need to provide some regular trainings of how their portal works in order for us to optimize it. Some associates are not able to help on our questions or concerns. **What problems is Bazaarvoice solving and how is that benefiting you?** I can easily download all the reviews - whether they are rejected or accepted (posted). This helps me complile the data and send to my vendors for easy review and work on quality improvements. ### 18. Helpful but not super simple **Rating:** 3.5/5.0 stars **Reviewed by:** Teresa L. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Bazaarvoice?** Bazaarvoice is helpful in sharing reviews reviews and grouping alike types to help enhances customer trust ina brand and collection. There are many means of support, which is helpful; although timeiness varies. **What do you dislike about Bazaarvoice?** The ease of implementation is not the easiest though. The interface is not super user friendly and can sometimes be hard to recieve useful help depending on the size of your account. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice is a great tool for sharing reviews across multple sites and brands. **Official Response from Laura Georghiou:** > Thank you for highlighting the benefits of using Bazaarvoice for sharing reviews across multiple sites and brands. We are committed to continuously improving our platform to better serve your needs and appreciate all your feedback. ### 19. Great platform for managing review across retailers and brands **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Bazaarvoice?** I rely on the up time and reliability of the platform. Navigating the latest changes has been welll supported with the knowledge base available. **What do you dislike about Bazaarvoice?** While the knowledge base is great, some issues or questions need the support of a live person. I miss the days when I had an assigned technical lead that was familiar with my implementation and could assist in real time without the delay of opening a case and waiting for it to be assigned. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice allows us to capture reviews on our owned sites as well as manage content on our retail partner sites. We respond to Q&A across multiple retailers and Bazaarvoice helps keep it seamless. **Official Response from Laura Georghiou:** > Thank you for your feedback, it's truly appreciated. ### 20. Not A Customer First Company **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2023 **What do you like best about Bazaarvoice?** - Retailer syndication is the main benefit - Display of "incentivized product" tag on product reviews is a plus for product and review seeding as required by FTC regulation. **What do you dislike about Bazaarvoice?** - Unless your company requires retailer syndication, consider otherwise - Account manager are not solution or consumer oriented, instead very defensive - Outdated customer review process - Poor email deliverability - Poor email customization - to which the account manager said we are confident that the design doesn't make a difference to customer engagement. - Very low post-purchase reviews collected via email likely due to poor deliverability rates and sender reputation by BV. - Customer support only when it is time to renew contract, at which time the Bazaarvoice gave 7 days to sign the contract and threaten to pull 100% of retailer reviews and brand website reviews if not signed. - When moving to a new provider for widget customization and post purchase solication (email and sms), bazaarvoice DOUBLED our yearly contract fee. Not even sure how this is legal. **What problems is Bazaarvoice solving and how is that benefiting you?** Syndication - and this company knows they are the only provider in the space for this. We utilize product and review seeding through BV. They don't solve any problems outside of this. ### 21. Robust system that is dependable but has limitations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Bazaarvoice?** The Bazaarvoice system is stable and review syndication to retail partners works well. **What do you dislike about Bazaarvoice?** The moderation is too strict with little to no ability to explain/justify/remove irrelevant reviews, no dedicated PM to assist with issues. No ability to reject unsafe/noncompliant pictures without losing the entire content portion of the review. **What problems is Bazaarvoice solving and how is that benefiting you?** It's capturing and syndicating reviews to key retail partners. ### 22. Service has improved **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Bazaarvoice?** Some of the services that Bazaarvoice offers are unique to them and they monopolize syndication of certain retailers. So in a way, you can't get around working with them. I've had my fair share of communication struggles over the years but with feedback things have improved a little bit. I really like the organization of next steps via basecamp, that helps keep things flowing and both teams accountable. Their support via basecamp is very good and employees respond quickly. **What do you dislike about Bazaarvoice?** We've had challenges with account managers being a little all over the place. We've cycled through quite a bit of different people, which can be very frustrating. Often times, new account managers aren't introduced until you're looking for someone to respond and emailing all known emails, only to be told oh so and so is your new account manager. **What problems is Bazaarvoice solving and how is that benefiting you?** We primarily use Bazaarvoice for reveiw syndication to retail partners. They have a network of some top retail partners that only they syndicate to. ### 23. Product is good /impementation was difficult **Rating:** 4.0/5.0 stars **Reviewed by:** ada w. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Bazaarvoice?** The ability to collect and syndicate authentic reviews **What do you dislike about Bazaarvoice?** The process of setting up the platform on my site was long **What problems is Bazaarvoice solving and how is that benefiting you?** authentic review collection from consumers ### 24. User generated content is essential in retail - Bazaarvoice does the job. **Rating:** 4.5/5.0 stars **Reviewed by:** Harri L. | eCommerce development manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2018 **What do you like best about Bazaarvoice?** Bazaarvoice is everything you need for gathering, managing and utilising user generated content. It is easy to use and support for getting the most out of the service is there. **What do you dislike about Bazaarvoice?** Bazaarvoice is not cheapest of the alternatives and sometimes getting the required key account manager support is difficult. Also getting GDPR-agreement in place was far from easy and quick. **Recommendations to others considering Bazaarvoice:** The Bazaarvoice tool is only as good as your internal resources and efforts using it. In order to get the full benefits of the service you need to allocate people and time utilising it. If you do, it pays off. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice UGC is a tool to increase turnover and improve our operations in generall. UGC helps to improve SEO and increase traffic, it generates trust and improves conversion rate and furthermore it is an internal tool for category managers and suppliers to see what customers think about our products and services. ### 25. Powerful, Flexible **Rating:** 4.5/5.0 stars **Reviewed by:** Mike S. | Ecommerce Site Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2021 **What do you like best about Bazaarvoice?** The customization available on the back end is really fantastic. No more code changes if you want to change a button color or font size. Having full control of the look and feel is very control in a fast-moving ecommerce environment. Their tools for feed/pixel health are also really helpful in troubleshooting any errors we may encounter. **What do you dislike about Bazaarvoice?** They have been making changes to their platform in the last year that are slowly consolidating different functionality (reporting, for example) into one location, versus having 2 different applications to look through, but it's still a little non-intuitive sometimes when trying to find data. **Recommendations to others considering Bazaarvoice:** There are smaller, simpler platforms out there, but it all depends on your needs. BV has a huge amount of functionality, but you need the bandwidth to leverage it all. **What problems is Bazaarvoice solving and how is that benefiting you?** We wanted to have a platform where we could syndicate our product reviews with our resellers, and BV has the biggest network by far. They also have great tools for attracting more reviews, with order validation that some other platforms don't have, which means we aren't limited to just the built-in post-purchase review invitation functionality. With their available order validation and product search, we're able to market generically to customers and allow them to verify they purchased our products. ### 26. Best in Class!! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Bazaarvoice?** We use Bazaarvoice every day, it's a great tool for monitoring customer sentiment. We've also used Bazaarvoice for their sampling which is always a great collaborative process. It's been easy to use to generate reports, sync reviews with our retailers, and update content on site. **What do you dislike about Bazaarvoice?** It's not always easy to communicate with the support team to get to a resolution. However, they are very responsive!! **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice helps us to manage and report on our reviews which allows us to better understand customer sentiment. Highlight points where we can improve and where we have gaps. ### 27. Customer Service and Functionality is Lacking **Rating:** 2.0/5.0 stars **Reviewed by:** cynthia h. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Bazaarvoice?** Vast community of great reviewers who write constructive feedback that helps us learn what consumers are looking for and informs our customers **What do you dislike about Bazaarvoice?** The thing I dislike most about Bazaarvoice is definitely the customer service. Any time we are having an issue and reach out to a rep we are redirected to the support email where each time you reply you end up talking to someone else and re explaining the situation. Days can go by without a resolution. The interface of the site is also terrible. I cant search to see if I sampled a style I have to go through each campaign (which are all named the same thing, so confusing) and look through each page of styles. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice helps us accumulate and distribute user generated content between ratings and reviews and social media content to better inform our customers so they can make an educated purchase and know all of the great qualities of our product ### 28. Time Saver Innovation **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver F. | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2023 **What do you like best about Bazaarvoice?** The best thing that I like about affable a.i is that as a business professional it helps me to find relevant and authentic influencers with the help of multiple filters. Adding to this, it enables me to save more time in acquiring influencers essential informations which I need such as their demographics,reach, engagement rate, and etc. As a result, it increases more my effieciency at work with the assurance that I will find the right influencers across different platforms. **What do you dislike about Bazaarvoice?** Well, to be honest I personally think that among any other platforms affable is on top that is why I cannot say anything bad or I dislike about this platform. **What problems is Bazaarvoice solving and how is that benefiting you?** The problem that affable a.i is solving is the difficulty in finding the right influencers that befits your brand. Hence, because of this new innovation at affable a.i I can now easily track influencers without consuming more of my time at the same time with the assurance that I can perfectly find the best influencers whom I can tap for my brand. **Official Response from Debra Tong:** > Hi Oliver! Sincerely appreciate your write up of Affable, and glad to know it's effective in finding appropriate influencers, hence saving more time. Really excited for the team to maximise "Magic Search" in this aspect too. Best, Debra ### 29. Tried & True Syndication Tool With Sampling/Influencer Capabilities **Rating:** 4.0/5.0 stars **Reviewed by:** Adam K. | Director of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Bazaarvoice?** Bazaarvoice is a reliable tool in ensuring that our product reviews are syndicated to our entire retail environment. We are also able to leverage their TryIt Sampling program to ensure we launch products with substantial reviews. **What do you dislike about Bazaarvoice?** Some of the technology that Bazaarvoice is built on is a bit clunky and can be difficult to find your way around in. Additionally, they use excel spreadsheets to run certain sampling programs that seem prone to human error. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice helps solve the unification of our reviews at every retailer we sell in. We also use them to give us substantial reviews for new products through their sampling program. ### 30. Does what it needs to do, but very difficult to navigate **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Bazaarvoice?** It does a good job of syndicating reviews, if you can figure out the platform **What do you dislike about Bazaarvoice?** If there's anything that is missing/going wrong, it's VERY hard to identify the source of the issue. Their customer service also leaves a lot to be desired. **What problems is Bazaarvoice solving and how is that benefiting you?** They are syndicating our reviews to third party platforms that we sell on. ### 31. comprehensive review syndication & content platform **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Bazaarvoice?** bazaarvoice is always upgrading its offering and services. the customer support is quick to respond, but kind of convoluted **What do you dislike about Bazaarvoice?** customer support is not very flexible with certain review sampling issues. **What problems is Bazaarvoice solving and how is that benefiting you?** bazaarvoice helps us with our retailer sampling program ### 32. Bazaarvoice can get you reviews, process to obtain reviews can be improved as well as communication. **Rating:** 3.0/5.0 stars **Reviewed by:** David “Zack” R. | Team Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Bazaarvoice?** Bazaarvoice is great for obatining reviews for your products. The user dashboard is convienent and easy to use. Reviews are obtained fairly quickly. Great for obtaining reviews and feedback on product prior to launch. **What do you dislike about Bazaarvoice?** I feel like the communication between our team and the bazaarvoice team can be improved. Multiple emails from different Bazaarvoice reps can be confusing. In our case we have items that are low price, that low price/ value is not clearly explained to reviewers and often times our items are compared to much more expensive items which leave poor reviews. REviewers are not considerate of value as price of products is not always clearly shown. **What problems is Bazaarvoice solving and how is that benefiting you?** I work with a major supplier for Walmart. Walmart requests reviews on products prior to launch. Bazaarvoice has great pricing for Private Label suppliers to obtain incentivezed reviews. ### 33. Great for UGC reviews! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Bazaarvoice?** Since we are available on most Marketplaces, syndicating reviews on all these portals at one go becomes so much easier. Implementation is pretty simple too. **What do you dislike about Bazaarvoice?** Cost - less discounts/deals available for already existing accounts. **What problems is Bazaarvoice solving and how is that benefiting you?** It helps us with quick and authentic reviews & ratings for our products - especially when the product is at the launch stage influencing the customer buying decision. This helps in getting the kick start the product needs. ### 34. Great option & great community **Rating:** 4.5/5.0 stars **Reviewed by:** Kylie T. | Social Media Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Bazaarvoice?** Bazaarvoice has been great for our team, the contact person we work with is always responsive and the community they have now makes it easy to learn new things and fun to also earn points. **What do you dislike about Bazaarvoice?** I haven't had any major dislikes so far. **What problems is Bazaarvoice solving and how is that benefiting you?** It makes it easy to learn about new features and things as they are updated. **Official Response from Laura Georghiou:** > Hi Kylie, Thank you for the positive review ! I'm thrilled to hear about the benefits Bazaarvoice brings to your team. As the customer community leader, I especially appreciate the shoutout to the community – knowing it enhances your learning experience is truly rewarding. Please feel free to reach out with any additional feedback. Thanks for being such an active community member! :) ### 35. Excellent Tool for Review Syndication **Rating:** 4.5/5.0 stars **Reviewed by:** Orlando M. | I.T. Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Bazaarvoice?** The best part of Bazaarvoice is the syndication of your store's product reviews across their retail network. When someone leaves a product review on our website, it's actually like collecting 10 reviews because the retailers (Walmart, Walgreens, Costco etc.) selling your product will also display that review. **What do you dislike about Bazaarvoice?** The initial set up was lengthier than expected compared to the time it has historically taken me to set up other software applications. This is not a plug and play solution. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice helps buyers make more informed decisions by syndicating product reviews from our website across their retail network. This is especially helpful for launching new products as most of the sales from our initial product launches come from our website and within a couple of weeks reviews start displaying on retail listings. It's hard to sell a product online with zero reviews. ### 36. Worst Review platform ever used. **Rating:** 0.0/5.0 stars **Reviewed by:** Rakesh G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2023 **What do you like best about Bazaarvoice?** Nothing to like about these guys.Just stay away from these guys. **What do you dislike about Bazaarvoice?** I recently had a disappointing experience with a company called Bazaar Voice. It took them three months to implement reviews on our website, which is an unacceptable timeline. They claimed to be Google partners and assured us that our reviews would appear on Google. However, after six months of waiting, our reviews were still not visible there. Initially, I gave them the benefit of the doubt and believed their explanations about the lengthy process. But after seven months, I decided to contact Google directly. To my surprise, Google confirmed that they had not received any review feeds from Bazaar Voice. When confronted with this information, Bazaar Voice changed their story and claimed that sharing review feeds with Google was not the default option and that we needed to request it specifically. This was never mentioned to us before. Even now, eight months later, our reviews have not been posted on Google Shopping. This has resulted in a significant loss of business. Additionally, Bazaar Voice's customer service leaves much to be desired, as they seem uninterested in helping their clients. They charge a hefty annual fee of $28,000, which is required to be paid all at once. Furthermore, their review authentication process is subpar compared to others in the industry. They have flagged and removed legitimate reviews without providing any notice or conducting a proper verification process. Overall, I would not recommend doing business with Bazaar Voice. **What problems is Bazaarvoice solving and how is that benefiting you?** nothing no benefit. they just ruined everything for us. ### 37. Amazing Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Bazaarvoice?** Easy to navigate dashboard and simple set up! **What do you dislike about Bazaarvoice?** There realy isn't anything to dislike about Bazaarvoice. **What problems is Bazaarvoice solving and how is that benefiting you?** Driving sales on our retailer websites with syndicated reviews! ### 38. Best option out there for getting reviews up by launch **Rating:** 4.0/5.0 stars **Reviewed by:** B D. | Digital Content Sr Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Bazaarvoice?** It covers all the bases. We can seed reviews, respond to reviews, respond to questions, etc. BazaarVoice has partnerships with multiple retailers that makes it really easy to get reviews up and connect with customers. Being able to directly answer customer questions through their portal is immensely powerful. **What do you dislike about Bazaarvoice?** It can be a little pricey. Once you evaluate some of the other options in the market, you realize that you get the most value with BazaarVoice, even if it is expensive. **What problems is Bazaarvoice solving and how is that benefiting you?** Our biggest business is with Walmart and the connection BazaarVoice has with Walmart is great. We can get reviews on the website by launch which is super important for us. The ability to reply to reviews and questions allows us to get even closer to our customers which really helps as well. ### 39. Easy to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Bazaarvoice?** Getting syndicated reviews is best when using Bazaarvoice. **What do you dislike about Bazaarvoice?** Wish that the new BB&B was included in syndication. **What problems is Bazaarvoice solving and how is that benefiting you?** You need reviews to sell new product ### 40. Providing customer reviews in the U.K. market **Rating:** 4.0/5.0 stars **Reviewed by:** John S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Bazaarvoice?** We are able to see customer reviews of our products, respond and measure the success of our products in an ongoing basis. Our retail partners like the platform provided by Bazaarvoice. **What do you dislike about Bazaarvoice?** I'd like to see more of our partners adopt the platform so that we can respond to more customers reviewing our products in the U.K. market. **What problems is Bazaarvoice solving and how is that benefiting you?** We are able to see, respond and talk with customers reviewing our products all in one location. Email prompts mean we can react quickly to feedback and keep customers engaged ### 41. Great tools, poor execution/service **Rating:** 3.0/5.0 stars **Reviewed by:** Chase N. | Sr. Director of Digital, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Bazaarvoice?** BazaarVoice's core tools are something that our company really needs and we have seen the benefit of implementing them. **What do you dislike about Bazaarvoice?** The onboarding process post sales through implementation falls short. Communication was not great and things moved really slow. **What problems is Bazaarvoice solving and how is that benefiting you?** Synidcation ### 42. Great product and incredible support **Rating:** 5.0/5.0 stars **Reviewed by:** Brian L. | ECOMMERCE & DIGITAL MANAGER, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2022 **What do you like best about Bazaarvoice?** Support and account management are incredibly helpful. **What do you dislike about Bazaarvoice?** No downsides that I have experienced. No complaints or concerns **What problems is Bazaarvoice solving and how is that benefiting you?** Product reviews and syndication - elevating our brand awareness ### 43. Bazaarvoice helps to streamline reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Bazaarvoice?** Bazaarvoice helps us to streamline our reviews and questions which allows us to answer all questions and respond to all reviews easily and fast. We sell on a lot of platforms so to be able to go to one site and see alm new reviews and questions is great! **What do you dislike about Bazaarvoice?** Although most of the sites we sell on are connected with Bazaarvoice, there are a few big ones that don't, including Amazon and wayfair. I would also love to do the review syndication but it's very expensive **What problems is Bazaarvoice solving and how is that benefiting you?** It is allowing us the see all our revues and questions in one spot for our retailers. Before this we were manually each week going Into our listings and seeing any new reviews and questions which was almost a full time job ### 44. Bazaarvoice platform is easy to use and worth it for most businesses! **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan I. | Associate Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Bazaarvoice?** I like how you can filter out reviews that are not relevant or go against guidelines. I like how you can easily filter through reviews to find what you are looking for and run reports that give relevant information. **What do you dislike about Bazaarvoice?** Sometimes product listing pages that are linked for review are broken. This may have something to do with feed implementation or certain product categories. Implementation of user access can be an issue for some circumstances. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice makes it easy to break down reviews and generate reports so you can more easily understand the data. If you suddenly get a surge of negative reviews for a product it is easier to look into the issue and analyze where problems are occuring. ### 45. strong partner network and good products **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2019 **What do you like best about Bazaarvoice?** That they have partnerships with almost all of our major retail partners so that reviews left on our manufacturer website can syndicate to retail websites where consumers shop. **What do you dislike about Bazaarvoice?** Some of their technical support staff are better than others. We've also had some issues in the past with their sales team being overly aggresive on pushing new products and services. Our current account team is much better. **Recommendations to others considering Bazaarvoice:** Their are cheaper alternatives to Bazaarvoice, but with nowhere near the network reach. **What problems is Bazaarvoice solving and how is that benefiting you?** Having authentic reviews on our products provides a direct boost to sales. Not to mention the review content helps boost our SEO value. Our retailers expect that we have reviews that will syndicate to their sites to boost conversions. ### 46. absolutely awful user interface and functionality. **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Bazaarvoice?** Nothing, we are forced to use it due to retailer customer preference. **What do you dislike about Bazaarvoice?** User interface, reporting, functionality, customer communication, customer service. Would not recommend Bazaarvoice to anyone. **What problems is Bazaarvoice solving and how is that benefiting you?** Reatail partner requests we use it. Absolute basic customer review and questions response. **Official Response from Laura Georghiou:** > Thank you for taking the time to share your feedback. We're genuinely sorry to learn about your less-than-satisfactory experience. As your review is anonymous, we regret that we are unable to directly reach out to your account team on your behalf. Therefore, we kindly encourage you to contact us directly so we can work towards resolving any issues and improving your experience. ### 47. Great Platform with lots of Tools and Services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Bazaarvoice?** The international syndication network for ratings & reviews **What do you dislike about Bazaarvoice?** Expensive tool with small snydication network for social content **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice contents our own international platforms to the our local retail partners ### 48. A mesmerizing endless view of the goodies my heart desired **Rating:** 4.0/5.0 stars **Reviewed by:** Bilal T. | Content Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2023 **What do you like best about Bazaarvoice?** I'm truly amazed by the in-depth analysis of user requirements in the bazaarvoice portal. Also the targeting mechanics are top-class. I was looking for some electronic products last month, to better analyze it's market I used bazaarvoice. Left me bamboozled. **What do you dislike about Bazaarvoice?** I wouldn't call it dislike, but sometimes, the reviews system is a little crooked, like for instance I was looking for Nike outlets in my area, and couldn't find authentic wears. So I went to bazaarvoice and identified the reviews, given that nike is a big company, there were a lot of bad remarks regarding their newest chain of trendy footwears. Not exactly a con of the platform. **What problems is Bazaarvoice solving and how is that benefiting you?** In this modern era of social commerce, the one thing that matters the most to a potential client is authenticity of the product. Being a tech content writer, I find that bazaarvoice has made a huge effort to resolve this issue of product and seller credibility. So I find this especially suited for my freelance writing purposes as well, when there is a contract involving copywriting, bazaarvoice's social commerce lifestyle content helps me the most. ### 49. Overall cool offering for ecommerce brand **Rating:** 2.5/5.0 stars **Reviewed by:** Pinchas G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Bazaarvoice?** what we like most about Bazaarvoice is the ability to launch a product without bare product pages. **What do you dislike about Bazaarvoice?** They attempt to upsell you from every angle **What problems is Bazaarvoice solving and how is that benefiting you?** product launching ### 50. User friendly and effective for sourcing relevant influencers and managing advocacy campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Bazaarvoice?** Affable provides the following key advantages for advocacy operations: - customized influencers search. Choosing tags that allow the user to adapt the influencer search based on the region, audience engaged and interests are key to deploy an effective marketing strategy. - design different campaigns simultaneously with the suitable influencers - centralize the communication with the influencers and ease the operations for internal teams. - adapt the business offer in function of the brands’ need (social media platforms, countries, etc). **What do you dislike about Bazaarvoice?** If the brands' website is developped inhouse, affable does not allow to track sales driven by social media platforms. Tracking social commerce in house is possible but the time-consuming process is not yet automated and prioritized by brands. **What problems is Bazaarvoice solving and how is that benefiting you?** Affable is enabling brands to effectively manage their advocacy operations. By using the platform, brands have more time to focus on their marketing strategy and the resulting growth. **Official Response from Sabyasachi Gupta:** > Hello, Thanks for taking out the time to review Affable. We have taken note of your feedback regarding the ability to track sales driven by various social media platforms. I will connect with you separately to learn more about the specific needs for this one, so I can relay your feedback to our product team for product enhancement. Best, Sabya ## Bazaarvoice Discussions - [What is Bazaarvoice used for?](https://www.g2.com/discussions/what-is-bazaarvoice-used-for) - 2 comments - [Is there a way to work with the platform AskNicely for our NPS score?](https://www.g2.com/discussions/27687-is-there-a-way-to-work-with-the-platform-asknicely-for-our-nps-score) - 1 comment - [View Bazaarvoice pricing details and edition comparison](https://www.g2.com/products/bazaarvoice/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+16%3A12%3A25+-0500&secure%5Bsession_id%5D=64035394-8f90-4c7d-ae9c-9dd874e6f731&secure%5Btoken%5D=2c2444677eb9f7bbab032d4df2ab070e2edb8651e074cff32bb6c7255d5fa0d0&format=llm_user) ## Bazaarvoice Integrations - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Vercel](https://www.g2.com/products/vercel/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) ## Bazaarvoice Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Attribution - Hashtag Analytics **Content & Collaboration** - Content Calendar - Content Library - Approval Workflows - Users and Permissions - Content Creation **Collection** - Authentication - Review Forms - Personalization - Engagement - Community Q&A **Content** - Types - Migration - Publishing - UGC **Visual UGC** - Campaign Customization - Widget Customization - Widget - Media Library **Influencer Marketing** - Influencer Recruitment - Influencer Scoring - Audience Analysis - Influencer Segmentation - Influencer Collaboration - User-Generated Content (UGC) Management - Content Approval - Campaign Analytics - Reporting and Dashboards - Data Importing and Exporting Tools - Influencer Whitelisting - Influencer Compensation - Social Commerce **Reporting & Analytics - Digital Product Sampling** - Enables businesses to segment and target customers based on demographics, behavior, and location. - Provides dashboards to track marketing campaign insights and product performance metrics. - Delivers detailed reports and insights on sample distribution and consumer engagement. - Evaluates how sample recipients convert into paying customers. - Measures the return on investment of sampling campaigns through detailed analytics. **Agentic AI - Review Management** - Adaptive Learning - Natural Language Interaction **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Campaign Planning - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Consumer Intelligence** - Customer Feedback - Competitive Intelligence **Moderation** - Reviewer Validation - Response Types - Legal Agreements **Engagement** - Omnichannel - Personalization - Moderation **Integrations** - Social Media - Content Creation - Marketing Automation - Rights Management **Feedback - Digital Product Sampling** - Facilitates the collection of consumer reviews, ratings, testimonials, and feedback for sampled products. - Provides tools to manage and showcase user-generated content for marketing purposes. **Agentic AI - Influencer Marketing Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management **Use Cases** - E-commerce - Retail - Customer Service **Social Shopping** - Shoppable Media - Social Store **Support** - Onboarding - 24/7 Client Support **AI - Digital Product Sampling** - Utilizes AI algorithms to identify and segment the most relevant audience based on behavior and preferences. - Personalizes sampling campaigns based on user behavior and historical data using AI. **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Administration** - Incentives - Syndication - Insights - Content - Sampling **Analytics** - Product Insights - Social Listening - Campaigns **Performance** - UGC Analytics - Lazy-Loading **Display Options** - Badges - Widgets - Integration & APIs - Marketing **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Bazaarvoice Alternatives - [Yotpo](https://www.g2.com/products/yotpo/reviews) - 4.3/5.0 (255 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,141 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) - 4.8/5.0 (643 reviews)