--- title: Bazaarvoice Reviews meta\_title: 'Bazaarvoice Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 809 reviews by the users' company size, role or industry to find out how Bazaarvoice works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 809 scale: '5' date\_modified: '2026-08-10' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Bazaarvoice Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **quick and responsive customer support** of Bazaarvoice, enhancing their implementation and campaign experiences. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664167&qs=pros-and-cons#reviews) Users value the **extensive retail syndication network** of Bazaarvoice, enhancing visibility and consistency of reviews across platforms. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666508&qs=pros-and-cons#reviews) Users find Bazaarvoice **easy to implement** , with quick integration and a user-friendly experience throughout the process. [(5 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666358&qs=pros-and-cons#reviews) Users value the **easy implementation** of Bazaarvoice, highlighting seamless integration and a fantastic support team. [(5 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1663225&qs=pros-and-cons#reviews) Users value the **seamless syndication of reviews** across multiple sites, enhancing visibility and customer engagement. [(5 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664296&qs=pros-and-cons#reviews) Users find the **difficult learning curve** of Bazaarvoice frustrating, with navigation and catalog management being time-consuming challenges. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666624&qs=pros-and-cons#reviews) Users find Bazaarvoice to be **expensive** , with inflexible contracts and disappointing customer support hindering their experience. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1665554&qs=pros-and-cons#reviews) Users express frustration over **insufficient information** and self-help reliance, complicating their experience with Bazaarvoice. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1665353&qs=pros-and-cons#reviews) Users express frustration with Bazaarvoice due to **rigid contract terms and poor customer support** , leading to a disappointing experience. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1662642&qs=pros-and-cons#reviews) Users are frustrated with Bazaarvoice's **poor customer support** , citing slow responses and unhelpfulness during challenging situations. [(5 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664704&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Bazaarvoice ##### 1. Customer Support Users commend the **quick and responsive customer support** of Bazaarvoice, enhancing their implementation and campaign experiences. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664167&qs=pros-and-cons#reviews) See Related User Reviews DS Dev S. Small-Business (50 or fewer emp.) 4.0/5 "Sensible Reviews and Ratings app to integrate to any project." What do you like about Bazaarvoice? The integration of Bazaarvoice reviews and ratings in the project was easy, it's just the Bazaarvoice script that needed to be added to the code. Then ![Tyler F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler F.") TF Tyler F. Small-Business (50 or fewer emp.) 0.5/5 "Stay Away – Worst SaaS Experience We've Ever Had" What do you like about Bazaarvoice? They are one of the only vendors where you can syndicate your reviews to third party retailers, but I'm sure there are other vendors that care more ab ##### 2. Review Management Users value the **extensive retail syndication network** of Bazaarvoice, enhancing visibility and consistency of reviews across platforms. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666508&qs=pros-and-cons#reviews) See Related User Reviews DS Dev S. Small-Business (50 or fewer emp.) 4.0/5 "Sensible Reviews and Ratings app to integrate to any project." What do you like about Bazaarvoice? The integration of Bazaarvoice reviews and ratings in the project was easy, it's just the Bazaarvoice script that needed to be added to the code. Then ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Great service, great results!" What do you like about Bazaarvoice? I like how easy it is to navigate the platform. The syndication of reviews integrates well with our other retail partners and was easy to implement. T ##### 3. Ease of Use Users find Bazaarvoice **easy to implement** , with quick integration and a user-friendly experience throughout the process. [ See 5 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666358&qs=pros-and-cons#reviews) See Related User Reviews ![Jenny T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny T.") JT Jenny T. Mid-Market (51-1000 emp.) 4.5/5 "Easy Implementation, Fantastic Team, and Smooth Integrations" What do you like about Bazaarvoice? Easy to implement and their implementation team has been fantastic. It's fairly simple to navigate on the back end and integration has been quick and DS Dev S. Small-Business (50 or fewer emp.) 4.0/5 "Sensible Reviews and Ratings app to integrate to any project." What do you like about Bazaarvoice? The integration of Bazaarvoice reviews and ratings in the project was easy, it's just the Bazaarvoice script that needed to be added to the code. Then ##### 4. Setup Ease Users value the **easy implementation** of Bazaarvoice, highlighting seamless integration and a fantastic support team. [ See 5 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1663225&qs=pros-and-cons#reviews) See Related User Reviews ![Jenny T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny T.") JT Jenny T. Mid-Market (51-1000 emp.) 4.5/5 "Easy Implementation, Fantastic Team, and Smooth Integrations" What do you like about Bazaarvoice? Easy to implement and their implementation team has been fantastic. It's fairly simple to navigate on the back end and integration has been quick and DS Dev S. Small-Business (50 or fewer emp.) 4.0/5 "Sensible Reviews and Ratings app to integrate to any project." What do you like about Bazaarvoice? The integration of Bazaarvoice reviews and ratings in the project was easy, it's just the Bazaarvoice script that needed to be added to the code. Then ##### 5. Visibility Growth Users value the **seamless syndication of reviews** across multiple sites, enhancing visibility and customer engagement. [ See 5 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664296&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Bazaarvoice Can Be Overwhelming at Times" What do you like about Bazaarvoice? I love that our reviews syndicate so flawlessy to our our website and various other retailer sites! Account reps are knowledgeable and kind. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "Best choice for syndication to major retailers, better support needed" What do you like about Bazaarvoice? Syndication to major retailers such as Target and Walmart with the ability to repond to those shopper reviews ### 5 Cons or Disadvantages of Bazaarvoice ##### 1. Difficult Learning Users find the **difficult learning curve** of Bazaarvoice frustrating, with navigation and catalog management being time-consuming challenges. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666624&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to use platform with very few glitches and customer support is excellent!" What do you dislike about Bazaarvoice? The filtering in the new view can be clumsy and determining what everything means takes some getting used to and some customization which isn't all th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "A key factor in the recipe for many online accounts is BV" What do you dislike about Bazaarvoice? Some of the navigation and workflow within their portal is not perfectly user friendly and at times has required additional information to complete a ##### 2. Expensive Users find Bazaarvoice to be **expensive** , with inflexible contracts and disappointing customer support hindering their experience. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1665554&qs=pros-and-cons#reviews) See Related User Reviews ![Jenny T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny T.") JT Jenny T. Mid-Market (51-1000 emp.) 4.5/5 "Easy Implementation, Fantastic Team, and Smooth Integrations" What do you dislike about Bazaarvoice? It's a bit on the expensive side but so far worth it. ![Tyler F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler F.") TF Tyler F. Small-Business (50 or fewer emp.) 0.5/5 "Stay Away – Worst SaaS Experience We've Ever Had" What do you dislike about Bazaarvoice? I don’t usually leave reviews, but I feel like other businesses need to hear this. We’ve been working with Bazaarvoice at Sun Home Saunas and it’s hon ##### 3. Insufficient Information Users express frustration over **insufficient information** and self-help reliance, complicating their experience with Bazaarvoice. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1665353&qs=pros-and-cons#reviews) See Related User Reviews ![Trevor C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trevor C.") TC Trevor C. Mid-Market (51-1000 emp.) 4.0/5 "Great Tool to Boost Your Ratings/Reviews" What do you dislike about Bazaarvoice? I do not necessarily like the "custom reports" function in the dashboard. I would prefer if there was an easier way to get raw data so I can add more ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 3.5/5 "Initial pitch and onboarding was completely disconnected and either wrong/lied." What do you dislike about Bazaarvoice? The sales pitch was wrong. We were told platforms that were included that simply were not. This has since been corrected and contracts adjusted, but ##### 4. Review Management Users express frustration with Bazaarvoice due to **rigid contract terms and poor customer support** , leading to a disappointing experience. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1662642&qs=pros-and-cons#reviews) See Related User Reviews DS Dev S. Small-Business (50 or fewer emp.) 4.0/5 "Sensible Reviews and Ratings app to integrate to any project." What do you dislike about Bazaarvoice? The UI of the Bazaarvoice app is a bit confusing at first once you get used to it then it feels familiar. Also, the UI for accepting and rejecting the ![Tyler F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler F.") TF Tyler F. Small-Business (50 or fewer emp.) 0.5/5 "Stay Away – Worst SaaS Experience We've Ever Had" What do you dislike about Bazaarvoice? I don’t usually leave reviews, but I feel like other businesses need to hear this. We’ve been working with Bazaarvoice at Sun Home Saunas and it’s hon ##### 5. Poor Customer Support Users are frustrated with Bazaarvoice's **poor customer support** , citing slow responses and unhelpfulness during challenging situations. [ See 5 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664704&qs=pros-and-cons#reviews) See Related User Reviews ![Tyler F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler F.") TF Tyler F. Small-Business (50 or fewer emp.) 0.5/5 "Stay Away – Worst SaaS Experience We've Ever Had" What do you dislike about Bazaarvoice? I don’t usually leave reviews, but I feel like other businesses need to hear this. We’ve been working with Bazaarvoice at Sun Home Saunas and it’s hon ![Adam F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam F.") AF Adam F. Small-Business (50 or fewer emp.) 0.0/5 "Terrible Experience and Shortsighted Team" What do you dislike about Bazaarvoice? Bazaarvoice’s refusal to release us from an auto-renew contract—despite major, documented global economic challenges, including the impact of Trump-er KM Kelly M. Small-Business (50 or fewer emp.) 2/27/2024 "Not for everyone" 1.5/5 What do you like best about Bazaarvoice? It is user friendly and very easy to keep track of all reviews coming in. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? I do not like that we cannot respond to reviews that were left before activating our account. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? It is helping us respond to reviews that would otherwise be seen as a negative to our company when it has to do with how the item was shipped or packaged. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lauren S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren S.") LS Lauren S. Product Marketing Manager Mid-Market (51-1000 emp.) 1/29/2024 "Bazaarvoice is a great tool for engaging with consumers" 4/5 What do you like best about Bazaarvoice? Bazaarvoice does a great job of gathering reviews across many different platforms so we can spot product issues, engage with customers, and optimizing our product listings. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Some of the downsides is that it is difficult to build the product catalog and I occasionally need to reach out to our account manager to resolve issues with syndication. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Bazaarvoice gathers reviews and easily tags which ones needs to be followed up. This would be impossible without the tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 4/25/2024 "Useful for UGC management" 3.5/5 What do you like best about Bazaarvoice? This tool is great for UGC rights management and UGC asset library - easy to use and easy to integrate, we use it daily for this function. Customer support tends to be fairly responsive as well. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Social scheduling is a bit clunky and analytics were lacking compared to some other options, so we ended up moving away from scheduling and analytics on this platform Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? UGC rights management and asset library Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Mid-Market (51-1000 emp.) 2/27/2024 "New and Improved Dashboard" 4.5/5 What do you like best about Bazaarvoice? We have had a great experience utilizing Bazaarvoice for sampling campaigns, including the social commerce integration to garner UGC. We run campaigns roughly monthly. The communication with the support team is easy, and they always respond in a timely manner. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Previously, all campaigns were managed through email threads, which made it difficult to keep track of overlapping timelines. However, Bazaarvoice just launched a new dashboard where all campaigns can be initiated and monitored. It is much easier to track the progress and review the content that has been submitted. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? BazaarVoice allows us to generate reviews for new product launches. We are able to have a higher quantity and quality of reviews to build consumer confidence in a product. BazaarVoice also provides user-generated content for us to utilize on our social platforms. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite LB Lee Ann B. General Manager Mid-Market (51-1000 emp.) 2/10/2022 "Easy to use to get reviews, questions and be able to answer them!" 4.5/5 What do you like best about Bazaarvoice? Easy to respond to customer reviews and inquiries. Able to edit answers as needed especailly if we have addtional information to share to our customers and potential customers. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? When our product does not populate under Bazaarvoice. When it over populates product that is not ours due to similarities of brands. Not able to filter when some same customers post duplicate inquiries. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Responding to customer inquiries and finding satisfied / dissatisfied customers to help. Helping us find possible issues with our product from the reviews and questions. Review collected by and hosted on G2.com. Show More Response from Laura Georghiou of Bazaarvoice [Editedit](https://www.g2.com/survey_responses/bazaarvoice-review-5335693/official_response/edit) Hi Lee Ann, appreciate your review! Your feedback matters. Feel free to contact your account team with any further feedback or any questions. We're here to keep your experience fantastic! Thanks once again! 12/25/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Cosmetics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Cosmetics") AC Verified User in Cosmetics Small-Business (50 or fewer emp.) 2/27/2024 "Bazaarvoice for reviews syndication" 5/5 What do you like best about Bazaarvoice? I like that we are able to share our reviews with our customers on our own website, but also across a variety of our third party retail partners. It makes the process seamless for us, and a better experience for the customer. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? It is definitely costly to use, and you really need to also invest in reviews generation. The team was sometimes hard to reach when getting everything launched, but things have been good since then. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? It solved the problem of getting more reviews on our third party retailer sites. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 10/26/2023 "My experience onboarding 5 products- it's AWFUL!!!" 0.5/5 What do you like best about Bazaarvoice? Really.. nothing. Some CS reps are helpful. Tech onboarding needs so much work though. Just awful. Even my seasoned developer has had issues understanding what's needed and that really confusing knowledgebase. No thanks.. Begging my company to change providers. Customer support is okay, but not if it's technical. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Knowledgebase is so confusing. Technical onboarding is not helpful. Onboarding a new product takes months longer than planned... and we've only got a few products. I can't imagine how bad it is for companies with hundreds of products. I would never recommend BV to anyone. Also, the interface is basically from 1998. It's not user-friendly, it's clunky and we've been asking for updates for years and it takes them years to update anything. They had a popup on their login page from 3 years ago. Reporting is sad. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? They are displaying our reviews on a reviews page. Outside of that, it's so much trouble to even get to that point, that it's ridiculous. Review collected by and hosted on G2.com. Show More Response from Laura Georghiou of Bazaarvoice [Editedit](https://www.g2.com/survey_responses/bazaarvoice-review-8771130/official_response/edit) We're genuinely sorry to hear about the issues you've encountered, and we want to make things right. To better assist you, we kindly ask you to email: programs@bazaarvoice.com, as your review is anonymous. We can then identify your account and provide the appropriate support. Your satisfaction is our priority, and we look forward to helping you once we can connect your feedback with your account information. Thank you for bringing this to our attention. Current UserValidated ReviewerSource: Organic ![Joe V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe V.") JV Joe V. Small-Business (50 or fewer emp.) 1/29/2024 "Great way to increase reviews on Target.com!" 4.5/5 What do you like best about Bazaarvoice? Seamless ability to target and fulfill large amount of sampling for reviews and high-percentage of participation for our reviews. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? A bit expensive. All of our syndicated reviews are artificially lower because star-only reviews are not syndicated, only ones with text and images. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Syndicating reviews with major retailers so that we automatically populate healthy reviews. This helps with on-boarding new customers and pitching new deals. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Building Materials](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Building Materials") AB Verified User in Building Materials Small-Business (50 or fewer emp.) 9/23/2024 Business partner of the seller or seller's competitor, not included in G2 scores. "Clunky" 0.5/5 What do you like best about Bazaarvoice? Not much. I only use it to answer questions these days. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Everything but mostly just signing in is a pain. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? ? Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 8/23/2024 "Difficult to use UI" 3/5 What do you like best about Bazaarvoice? I like that bazaarvoice syndicates reviews to retail Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? The UI is clunky and difficult to navigate. There's a lot of pages and features not explained well. The support team is slow to communicate with. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Hosting reviews Review collected by and hosted on G2.com. 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