--- title: Bazaarvoice Reviews meta\_title: 'Bazaarvoice Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 809 reviews by the users' company size, role or industry to find out how Bazaarvoice works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 809 scale: '5' date\_modified: '2026-08-10' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Bazaarvoice Reviews & Product Details Visit Website Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are drowning in a sea of fake content and polished advertising that they inherently distrust. This has created a profound trust crisis. In this new world, visibility and growth are no longer guaranteed by the biggest ad budget. They are earned through authenticity. This is where Bazaarvoice comes in. We are the trusted network that turns authentic consumer voices into confident purchases. For over 20 years, we have been dedicated to a single mission: sourcing, verifying, and amplifying authentic consumer voices on a scale unmatched by anyone else. Think of the parent anxiously choosing a baby stroller, or the gamer deciding on a new headset. They aren't looking for an ad; they're looking for a real person who can answer their one simple question: "Is this product right for me or my family?" We provide that answer, confidently and authentically. And now, AI is asking the same question. As AI agents and summaries increasingly make purchasing decisions on behalf of shoppers, they are actively designed to seek out genuine human experience. We are the essential data that teaches AI what is true. We collect, verify, and distribute this truth worldwide, transforming trust into a tangible asset. We don’t just help brands get seen; we help brands get believed. And ultimately, we help them get chosen. * * * Product Website Bazaarvoice Seller [Bazaarvoice](https://www.g2.com/sellers/bazaarvoice) Discussions [Bazaarvoice Community](https://www.g2.com/products/bazaarvoice/discuss) Languages Supported Arabic, Belarusian, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Kazakh, Korean, Latvian, Lithuanian, Mongolian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Kerry Bridge Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/bazaarvoice/pricing) ## Bazaarvoice Integrations (1) What do users say about integrations? Verified by Bazaarvoice [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Klaviyo ](https://www.g2.com/products/klaviyo/reviews) Show More KM Kelly M. Small-Business (50 or fewer emp.) 2/27/2024 "Not for everyone" 1.5/5 What do you like best about Bazaarvoice? It is user friendly and very easy to keep track of all reviews coming in. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? I do not like that we cannot respond to reviews that were left before activating our account. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? It is helping us respond to reviews that would otherwise be seen as a negative to our company when it has to do with how the item was shipped or packaged. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lauren S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren S.") LS Lauren S. Product Marketing Manager Mid-Market (51-1000 emp.) 1/29/2024 "Bazaarvoice is a great tool for engaging with consumers" 4/5 What do you like best about Bazaarvoice? Bazaarvoice does a great job of gathering reviews across many different platforms so we can spot product issues, engage with customers, and optimizing our product listings. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Some of the downsides is that it is difficult to build the product catalog and I occasionally need to reach out to our account manager to resolve issues with syndication. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Bazaarvoice gathers reviews and easily tags which ones needs to be followed up. This would be impossible without the tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 4/25/2024 "Useful for UGC management" 3.5/5 What do you like best about Bazaarvoice? This tool is great for UGC rights management and UGC asset library - easy to use and easy to integrate, we use it daily for this function. Customer support tends to be fairly responsive as well. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Social scheduling is a bit clunky and analytics were lacking compared to some other options, so we ended up moving away from scheduling and analytics on this platform Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? UGC rights management and asset library Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Mid-Market (51-1000 emp.) 2/27/2024 "New and Improved Dashboard" 4.5/5 What do you like best about Bazaarvoice? We have had a great experience utilizing Bazaarvoice for sampling campaigns, including the social commerce integration to garner UGC. We run campaigns roughly monthly. The communication with the support team is easy, and they always respond in a timely manner. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Previously, all campaigns were managed through email threads, which made it difficult to keep track of overlapping timelines. However, Bazaarvoice just launched a new dashboard where all campaigns can be initiated and monitored. It is much easier to track the progress and review the content that has been submitted. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? BazaarVoice allows us to generate reviews for new product launches. We are able to have a higher quantity and quality of reviews to build consumer confidence in a product. BazaarVoice also provides user-generated content for us to utilize on our social platforms. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite LB Lee Ann B. General Manager Mid-Market (51-1000 emp.) 2/10/2022 "Easy to use to get reviews, questions and be able to answer them!" 4.5/5 What do you like best about Bazaarvoice? Easy to respond to customer reviews and inquiries. Able to edit answers as needed especailly if we have addtional information to share to our customers and potential customers. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? When our product does not populate under Bazaarvoice. When it over populates product that is not ours due to similarities of brands. Not able to filter when some same customers post duplicate inquiries. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Responding to customer inquiries and finding satisfied / dissatisfied customers to help. Helping us find possible issues with our product from the reviews and questions. Review collected by and hosted on G2.com. Show More Response from Laura Georghiou of Bazaarvoice [Editedit](https://www.g2.com/survey_responses/bazaarvoice-review-5335693/official_response/edit) Hi Lee Ann, appreciate your review! Your feedback matters. Feel free to contact your account team with any further feedback or any questions. We're here to keep your experience fantastic! Thanks once again! 12/25/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Cosmetics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Cosmetics") AC Verified User in Cosmetics Small-Business (50 or fewer emp.) 2/27/2024 "Bazaarvoice for reviews syndication" 5/5 What do you like best about Bazaarvoice? I like that we are able to share our reviews with our customers on our own website, but also across a variety of our third party retail partners. It makes the process seamless for us, and a better experience for the customer. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? It is definitely costly to use, and you really need to also invest in reviews generation. The team was sometimes hard to reach when getting everything launched, but things have been good since then. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? It solved the problem of getting more reviews on our third party retailer sites. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 10/26/2023 "My experience onboarding 5 products- it's AWFUL!!!" 0.5/5 What do you like best about Bazaarvoice? Really.. nothing. Some CS reps are helpful. Tech onboarding needs so much work though. Just awful. Even my seasoned developer has had issues understanding what's needed and that really confusing knowledgebase. No thanks.. Begging my company to change providers. Customer support is okay, but not if it's technical. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Knowledgebase is so confusing. Technical onboarding is not helpful. Onboarding a new product takes months longer than planned... and we've only got a few products. I can't imagine how bad it is for companies with hundreds of products. I would never recommend BV to anyone. Also, the interface is basically from 1998. It's not user-friendly, it's clunky and we've been asking for updates for years and it takes them years to update anything. They had a popup on their login page from 3 years ago. Reporting is sad. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? They are displaying our reviews on a reviews page. Outside of that, it's so much trouble to even get to that point, that it's ridiculous. Review collected by and hosted on G2.com. Show More Response from Laura Georghiou of Bazaarvoice [Editedit](https://www.g2.com/survey_responses/bazaarvoice-review-8771130/official_response/edit) We're genuinely sorry to hear about the issues you've encountered, and we want to make things right. To better assist you, we kindly ask you to email: programs@bazaarvoice.com, as your review is anonymous. We can then identify your account and provide the appropriate support. Your satisfaction is our priority, and we look forward to helping you once we can connect your feedback with your account information. Thank you for bringing this to our attention. Current UserValidated ReviewerSource: Organic ![Joe V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe V.") JV Joe V. Small-Business (50 or fewer emp.) 1/29/2024 "Great way to increase reviews on Target.com!" 4.5/5 What do you like best about Bazaarvoice? Seamless ability to target and fulfill large amount of sampling for reviews and high-percentage of participation for our reviews. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? A bit expensive. All of our syndicated reviews are artificially lower because star-only reviews are not syndicated, only ones with text and images. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Syndicating reviews with major retailers so that we automatically populate healthy reviews. This helps with on-boarding new customers and pitching new deals. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Building Materials](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Building Materials") AB Verified User in Building Materials Small-Business (50 or fewer emp.) 9/23/2024 Business partner of the seller or seller's competitor, not included in G2 scores. "Clunky" 0.5/5 What do you like best about Bazaarvoice? Not much. I only use it to answer questions these days. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Everything but mostly just signing in is a pain. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? ? Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 8/23/2024 "Difficult to use UI" 3/5 What do you like best about Bazaarvoice? I like that bazaarvoice syndicates reviews to retail Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? The UI is clunky and difficult to navigate. There's a lot of pages and features not explained well. The support team is slow to communicate with. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Hosting reviews Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about Bazaarvoice? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Bazaarvoice ](https://www.g2.com/products/bazaarvoice/discussions/new) GU Guest User • Last activity about 2 years ago What is Bazaarvoice used for? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-bazaarvoice-used-for) GU Guest User What is Affable.ai used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-affable-ai-used-for) [ View all Discussions ](https://www.g2.com/products/bazaarvoice/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 20 months ### Average Discount 10% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/bazaarvoice/pricing) ## How much does Bazaarvoice cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 4 purchases. 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