--- title: Bazaarvoice Reviews meta\_title: 'Bazaarvoice Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 809 reviews by the users' company size, role or industry to find out how Bazaarvoice works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 809 scale: '5' date\_modified: '2026-08-10' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Bazaarvoice Reviews & Product Details Visit Website Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are drowning in a sea of fake content and polished advertising that they inherently distrust. This has created a profound trust crisis. In this new world, visibility and growth are no longer guaranteed by the biggest ad budget. They are earned through authenticity. This is where Bazaarvoice comes in. We are the trusted network that turns authentic consumer voices into confident purchases. For over 20 years, we have been dedicated to a single mission: sourcing, verifying, and amplifying authentic consumer voices on a scale unmatched by anyone else. Think of the parent anxiously choosing a baby stroller, or the gamer deciding on a new headset. They aren't looking for an ad; they're looking for a real person who can answer their one simple question: "Is this product right for me or my family?" We provide that answer, confidently and authentically. And now, AI is asking the same question. As AI agents and summaries increasingly make purchasing decisions on behalf of shoppers, they are actively designed to seek out genuine human experience. We are the essential data that teaches AI what is true. We collect, verify, and distribute this truth worldwide, transforming trust into a tangible asset. We don’t just help brands get seen; we help brands get believed. And ultimately, we help them get chosen. * * * Product Website Bazaarvoice Seller [Bazaarvoice](https://www.g2.com/sellers/bazaarvoice) Discussions [Bazaarvoice Community](https://www.g2.com/products/bazaarvoice/discuss) Languages Supported Arabic, Belarusian, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Kazakh, Korean, Latvian, Lithuanian, Mongolian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Kerry Bridge Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/bazaarvoice/pricing) ## Bazaarvoice Integrations (1) What do users say about integrations? Verified by Bazaarvoice [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Klaviyo ](https://www.g2.com/products/klaviyo/reviews) Show More ![Fiorella R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fiorella R.") FR Fiorella R. Retention Marketing Manager Enterprise (\> 1000 emp.) 4/30/2026 "Great for Syndicated Reviews, Needs Better Integrations for ESPs and Loyalty Platforms" 3.5/5 What do you like best about Bazaarvoice? I really like Bazaarvoice because it can work with partners so well. I also appreciate the review family groupings feature. It makes it easier to group product reviews that have different UPCs but should be together as a family, which is a great advantage. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? I don't like the customization of email sends and the lack of native integrations across different ESP and loyalty platforms. The current integration makes it so I have to use specific triggers and code to have the review link populate correctly. This is challenging and time-consuming. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? I use Bazaarvoice for syndicated reviews across our ecommerce site, allowing syndication for retail partners and facilitating review family groupings. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite DS Dev S. QA analyst Small-Business (50 or fewer emp.) 8/7/2025 "Sensible Reviews and Ratings app to integrate to any project." 4/5 What do you like best about Bazaarvoice? The integration of Bazaarvoice reviews and ratings in the project was easy, it's just the Bazaarvoice script that needed to be added to the code. Then the reviews and ratings for the product is displayed on the PLP and PDP. The App is easy to use and is frequently used to review ratings. Once the user submits the reviews and Ratings on the site, those reviews and ratings are sent in the Bazaarvoice app for approval. There, the controlling Party/Client can easily accept or reject the reviews and ratings. Once it's accepted, the reviews and ratings are published on the site; otherwise, they are not. The client can monitor daily how many reviews and ratings are submitted on the site. Customer support is very helpful and easy to reach out for any issue faced on the site or in the Bazaarvoices app. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? The UI of the Bazaarvoice app is a bit confusing at first once you get used to it then it feels familiar. Also, the UI for accepting and rejecting the reviews and ratings feels old school. Also, the Bazaarvoice inspector functionality is also confusing to use. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? 1. It helps to review the Ratings first (Submitted by the users) and then gives power to us to accept or reject the reviews and ratings if found phony. 2. It helps in reaching the customer directly by sending an email to the user to give reviews on their purchase. 3. It helps in order analytics. 4. Its feature of "Loving your homes" curulate gallery. helps to advertise the most reviewed and purchased product. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Daniel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel H.") DH Daniel H. Recruitment Manager Staffing and Recruiting Enterprise (\> 1000 emp.) 6/3/2025 "Robust Features, But Better Suited for Larger Organizations" 4/5 What do you like best about Bazaarvoice? What impresses me most is the breadth of its retail syndication network. Reviews submitted on a brand’s website don’t just stay there—they're distributed to major retail partners, helping maintain consistency in customer feedback across platforms. This can significantly boost product visibility and consumer confidence. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? The first concern is the complexity and time investment required during setup. Implementing the platform isn’t always straightforward, and the integration process—especially across multiple retail partners—can be time-consuming and occasionally frustrating. It often requires technical assistance or a dedicated support team on your end. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Bazaarvoice helps streamline the process of collecting and displaying user-generated content like reviews, ratings, and Q&A, which has significantly improved our ability to build trust with customers and influence purchase decisions Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Building Materials](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Building Materials") AB Verified User in Building Materials Enterprise (\> 1000 emp.) 5/9/2023 "Bazaarvoice is a great way to capture user generated content and syndicate to top retail partners." 4/5 What do you like best about Bazaarvoice? Bazaarvoice has great partnerships with top retailers including Home Depot, Lowe's, Tractor Supply and many others. These partnerships provide the opportunity to engage directly on customer sites to answer questions and syndicate reviews. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Bazaarvoice does not have a very large network outside of the United States and in recent years have changed their integration requirements which has proven to be a burden on our digital and IT teams. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? As a consumer, reviews have a dramatic influence on our purchasing decisions and Bazaarvoice supports Manufacturers by driving more SEO-friendly content on brand websites and customer sites to improve conversions. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 7/8/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller EG Erin G. B2B E-Commerce Merchandising Coordinator Mid-Market (51-1000 emp.) 11/18/2024 "Reliance on technology..." 4/5 What do you like best about Bazaarvoice? I love that Bazaarvoice allows for easy connection to customer sites and for generating honest reviews of products. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? I dislike that Bazaarvoice has become increasingly reliant on their portals and pushing the user to online self help tools as opposed to reaching out to people for assistance. Additionally, they send many notifications without enough actionable information, I'm often confused what I'm supposed to do, if anything. I prefer when humans are involved who can give the extra level of care and direction on next steps. I also don't like that now I have to use the "BV Support Community" to track the progress of tasks. I would feel better serviced if a person would liasion my inputs with their internal systems as opposed to making the users become experts in Bazaarvoice's internal systems through portals, self help articles, webinars, etc. I have a multi-faceted job with multiple responsibilities and really am not able to devote all of my time to Bazaarvoice. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Gathering and supplying customer reviews from multiple sites in one spot. We've noticed products with reviews benefit our profits. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kymber H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kymber H.") KH Kymber H. Customer Experience Manager Small-Business (50 or fewer emp.) 4/25/2024 "Great Service when in need!" 4/5 What do you like best about Bazaarvoice? I love that there is always someone availabel to answer my questions, or get me to the right person for assistance. They follow up to ensure my problems were solved and to see if I have additonal concerns. My account manager is quick to respond and very helpful. I utilize our platform daily for Customer Support and I can easily find information for the customer. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? I sometimes have trouble figuring out how to make it work for what I need. I am not the most technology savvy so reading an FAQ document on how to code behind the scenes is not easy for me. There are some features I want to use that just are not as user friendly as I would like. I can ellabortae specifically around what we need/use as acompany if needed. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? We are able to monitor and reply to customers reviews when there is an issue. This makes it great for our customer who is having the issue, but also helps us to serve customer for future use as well. Review collected by and hosted on G2.com. Show More 11/18/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 11/21/2024 "Easy platform and could be better" 3.5/5 What do you like best about Bazaarvoice? Syndication from our website to retailers; easy to check and respond to reviews from our website and from retailers; customer support is great if it's a simple issue or question; reporting can give a lot of data. There's a lot to dive into so anyone starting out, or even a seasoned user, should always pay attention to updates and better reports. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Bazaarvoice does not pull any Amazon reviews or questions (while I understand the reasoning for the most part, other companies are able to do and still do it well, without ruining the quality of other retail reviews); like any other tech, the account manager can change every few months to a year; would love it if retailers could syndicate to our website but I also understand that many retailers own the reviews and that's just possible. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Responding to reviews on one platform from multiple retailers and our own site. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 11/18/2024 "Bubs Review" 3.5/5 What do you like best about Bazaarvoice? I like the platform and how easy it is to access the data in the platform. I also appreciate the quick repsonse time from anyone I email asking for help. I've chatted with a few different team members and different teams, and they have all been super helpful and quick with responses. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? The seeding program was not as quick and seemless as I had hoped. It took much longer than I was told (4-6 weeks) and was a bit confusing to navigate. I don't love the platform for the seeding program and don't think it is super user friendly. I also was not sure when our product arrived at bazaarvoice - was not given a confirmation that our product arrived. I think it would be easier to track if there were emails sent directly to me with updates, as well as updating the platform. Overall, a little disappointed in the seeding program. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Syndicating reviews is the most important factor for our products on retail websites, and bazaarvoice makes that easy and accessible. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 11/18/2024 "Good service and support!" 3.5/5 What do you like best about Bazaarvoice? The support team is very helpful, informative, and responsive which is helpful for people who are new to handling BazaarVoice. They seem very eager to help and with the added support pages and free webinars that are provided, there are many opportunities to learn more about how to manage the platform. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? I think review syndication issues can be tricky and require a lot of manual work when I believe if we are paying for a service, we should receive more assistance. There is a lot of back and forth about who needs to be reached out too which can be frustrating when trying to solve syndication issues. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? BazaarVoice helps solve review syndication issues by making sure reviews are syndicated properly. It benefits the business by helping push reviews onto retailer websites. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Trevor C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trevor C.") TC Trevor C. eCommerce Analyst Mid-Market (51-1000 emp.) 11/20/2024 "Great Tool to Boost Your Ratings/Reviews" 4/5 What do you like best about Bazaarvoice? I like how the BazaarVoice dashboard is user-friendly and easy to navigate through. Our account director has been great with customer support and answers my questions in a timely manner. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? I do not necessarily like the "custom reports" function in the dashboard. I would prefer if there was an easier way to get raw data so I can add more personalizations (i.e., pivot tables, graphs, etc). Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? BazaarVoice has helped support new product launches by generating reviews/content which were added to our online retailer PDPs. This generally helps drive conversion. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Bazaarvoice? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Bazaarvoice ](https://www.g2.com/products/bazaarvoice/discussions/new) GU Guest User • Last activity about 2 years ago What is Bazaarvoice used for? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-bazaarvoice-used-for) GU Guest User What is Affable.ai used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-affable-ai-used-for) [ View all Discussions ](https://www.g2.com/products/bazaarvoice/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 20 months ### Average Discount 10% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/bazaarvoice/pricing) ## How much does Bazaarvoice cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 4 purchases. 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