--- title: Bazaarvoice Reviews meta\_title: 'Bazaarvoice Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 809 reviews by the users' company size, role or industry to find out how Bazaarvoice works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 809 scale: '5' date\_modified: '2026-08-10' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Bazaarvoice Reviews & Product Details Visit Website Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are drowning in a sea of fake content and polished advertising that they inherently distrust. This has created a profound trust crisis. In this new world, visibility and growth are no longer guaranteed by the biggest ad budget. They are earned through authenticity. This is where Bazaarvoice comes in. We are the trusted network that turns authentic consumer voices into confident purchases. For over 20 years, we have been dedicated to a single mission: sourcing, verifying, and amplifying authentic consumer voices on a scale unmatched by anyone else. Think of the parent anxiously choosing a baby stroller, or the gamer deciding on a new headset. They aren't looking for an ad; they're looking for a real person who can answer their one simple question: "Is this product right for me or my family?" We provide that answer, confidently and authentically. And now, AI is asking the same question. As AI agents and summaries increasingly make purchasing decisions on behalf of shoppers, they are actively designed to seek out genuine human experience. We are the essential data that teaches AI what is true. We collect, verify, and distribute this truth worldwide, transforming trust into a tangible asset. We don’t just help brands get seen; we help brands get believed. And ultimately, we help them get chosen. * * * Product Website Bazaarvoice Seller [Bazaarvoice](https://www.g2.com/sellers/bazaarvoice) Discussions [Bazaarvoice Community](https://www.g2.com/products/bazaarvoice/discuss) Languages Supported Arabic, Belarusian, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Kazakh, Korean, Latvian, Lithuanian, Mongolian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Kerry Bridge Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/bazaarvoice/pricing) ## Bazaarvoice Integrations (1) What do users say about integrations? Verified by Bazaarvoice [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Klaviyo ](https://www.g2.com/products/klaviyo/reviews) Show More ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 11/18/2024 "Great results, tedious process" 2.5/5 What do you like best about Bazaarvoice? It is a great service for review management Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? The amount of time between requesting a campaign and the reviews showing up on site. By the time i go through the process of nominating an item and go through shipment and reviews, we are often sold out already or movfed on to a new priority. It should not take a month to receive a fuffilment file back. The timelines provided are also often unfair as it allows for weeks of time on the Bazaarvoice end, but then we are often expected to ship our items (sometimes hundreds of packages) in a matter of 5 business days. The process of adding items into the catalog has also become incredibly time consuming in the past year since we are no longer able to do so by Excel doc upload. The website is clunky and time consuming. It is hard for us to add each item individually rather than a bulk upload. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Allowing us to manage our reviews and make sure (hypothetically if the timelines were better) that we have reviews live on a retailers site at the time of launch. (has not been happening as of late) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite VK Victoria K. Marketing Specialist Small-Business (50 or fewer emp.) 8/23/2024 "Gets the job done!" 3/5 What do you like best about Bazaarvoice? The comprehensive network of retailers that review syndication is possible at. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Once things are set up they seem to run themselves pretty well, however if edits need to be made it's difficult to know where to start. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Our customers love our products but don't often write a review on a retailers website, however this is often where people go to lu k for reviews when deciding to buy a product or not. BV helps share the wonderful reviews from our customers on our website to retailer sites. Review collected by and hosted on G2.com. Show More 11/18/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite TW Tiffany W. Mid-Market (51-1000 emp.) 1/26/2024 "Bazaarvoice Experience" 3/5 What do you like best about Bazaarvoice? I like the ability to synchronize reviews to most of the major retailers we sell to. I like that the customer base is big and the products always get selected. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? I dislike that the cost of using BV has gone up significantly YoY. You are required to pay for usage of the platform and for the sampling units. Units also expire and there is no leeway on this. The turnover for BV support and account managers is quite often as every year there is a new person of contact. The new updated process of sending campaigns is tedious and counterintuitive for items with multiple finishes. The response time for the customer support team can sometimes takes weeks to reply back. The platform itself has bugs and kinks that we have to utilize suppport to find infomation or synchronize information to. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? We can reply back to customers' questions which helps provide customer support to the end-users. We can also add syndicated reviews to help with review count and sales. Review collected by and hosted on G2.com. Show More 4/25/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Enterprise (\> 1000 emp.) 8/23/2024 "Good source to get genuine reviews, but too slow to process." 2.5/5 What do you like best about Bazaarvoice? With BazaarVoice, we get genuine reviews from real people trying the real products. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? The process to get the campain launched is too lengthy. And the time we need to spend filling up the campaign request form is unacceptable. I wish there was an easy one click spreadsheet upload function, and the campaings are launched in a day or two max. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? BazaarVoice helps to get reviews on the products. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 11/19/2024 "Best choice for syndication to major retailers, better support needed" 2.5/5 What do you like best about Bazaarvoice? Syndication to major retailers such as Target and Walmart with the ability to repond to those shopper reviews Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Bazaarvoice support is difficult to get for account optimization and scope of program Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Review syndication and the ability to respond to retail.com shoppers reviews Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Electronics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Electronics") UC Verified User in Consumer Electronics Small-Business (50 or fewer emp.) 1/29/2024 "helpful but not cheap" 2.5/5 What do you like best about Bazaarvoice? Ability to get reviews on sites like Walmart.com. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Cost. The cost, especially for the sampling program is too high. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Getting reviews. The sampling program helps us meet Walmat's requirements of products to have a certain minimum number of reviews and star rating. Review collected by and hosted on G2.com. Show More 11/18/2024 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 8/23/2024 "Difficult to use UI" 3/5 What do you like best about Bazaarvoice? I like that bazaarvoice syndicates reviews to retail Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? The UI is clunky and difficult to navigate. There's a lot of pages and features not explained well. The support team is slow to communicate with. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Hosting reviews Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 2/27/2024 "comprehensive review syndication & content platform" 3/5 What do you like best about Bazaarvoice? bazaarvoice is always upgrading its offering and services. the customer support is quick to respond, but kind of convoluted Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? customer support is not very flexible with certain review sampling issues. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? bazaarvoice helps us with our retailer sampling program Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![David “Zack” R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David “Zack” R.") DR David “Zack” R. Team Manager Small-Business (50 or fewer emp.) 8/8/2023 "Bazaarvoice can get you reviews, process to obtain reviews can be improved as well as communication." 3/5 What do you like best about Bazaarvoice? Bazaarvoice is great for obatining reviews for your products. The user dashboard is convienent and easy to use. Reviews are obtained fairly quickly. Great for obtaining reviews and feedback on product prior to launch. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? I feel like the communication between our team and the bazaarvoice team can be improved. Multiple emails from different Bazaarvoice reps can be confusing. In our case we have items that are low price, that low price/ value is not clearly explained to reviewers and often times our items are compared to much more expensive items which leave poor reviews. REviewers are not considerate of value as price of products is not always clearly shown. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? I work with a major supplier for Walmart. Walmart requests reviews on products prior to launch. Bazaarvoice has great pricing for Private Label suppliers to obtain incentivezed reviews. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Chase N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chase N.") CN Chase N. Sr. Director of Digital Small-Business (50 or fewer emp.) 1/26/2024 "Great tools, poor execution/service" 3/5 What do you like best about Bazaarvoice? BazaarVoice's core tools are something that our company really needs and we have seen the benefit of implementing them. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? The onboarding process post sales through implementation falls short. Communication was not great and things moved really slow. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Synidcation Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about Bazaarvoice? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Bazaarvoice ](https://www.g2.com/products/bazaarvoice/discussions/new) GU Guest User • Last activity about 2 years ago What is Bazaarvoice used for? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-bazaarvoice-used-for) GU Guest User What is Affable.ai used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-affable-ai-used-for) [ View all Discussions ](https://www.g2.com/products/bazaarvoice/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 20 months ### Average Discount 10% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/bazaarvoice/pricing) ## How much does Bazaarvoice cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 4 purchases. 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