Bryan W.
BW
Bryan W.
COO
Mid-Market (51-1000 emp.)
"Great platform for scaling implementations for SaaS companies"
5/5
What do you like best about Baton?

The product is amazing. The founders have a lot of experience in the industry, felt a lot of pain themselves and really built a product that solved the needs of real companies. Review collected by and hosted on G2.com.

What do you dislike about Baton?

It's still early days for Baton, so you can see where the product is heading. As they gain more traction in the market, you can see them solving specific use cases for different types of companies and the intricacies their implementations require. Review collected by and hosted on G2.com.

John B.
JB
John B.
Director, Sales at StrongArm Technologies
Small-Business (50 or fewer emp.)
"Reliable and on point"
5/5
What do you like best about Baton?

Ease of use - responsive team - super smart founders. Great experience working with the team. Would definitely recommend to anyone that's managing a new integration. Review collected by and hosted on G2.com.

What do you dislike about Baton?

The fact that this product didn't exist 10 years ago. The issues they're solving for have always been HUGE painpoints at almost every company I've been a part of. Finally, this team has figured out how to make the process much much easier. So happy with the experience of working with them. Review collected by and hosted on G2.com.

AK
Arshad K.
Global IS Operations Manager
Mid-Market (51-1000 emp.)
"Baton- The New Era of Automation"
4.5/5
What do you like best about Baton?

Integration is made simple no matter what platform we are using

Processes are simple and easy to use Review collected by and hosted on G2.com.

What do you dislike about Baton?

A lot of improvements are required as this has just come into the market. Review collected by and hosted on G2.com.

MM
mark m.
e
Enterprise (> 1000 emp.)
"Great product for enterprise"
5/5
What do you like best about Baton?

Great product-most enterprise grade customer onboarding tool on the market. I strongly recommend to all rapid growth organizations. Review collected by and hosted on G2.com.

What do you dislike about Baton?

that it wasn't here sooner. I wish I knew of this product earlier. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Great for status tracking and project visibility"
5/5
What do you like best about Baton?

tracking the status of our partners and providing the correct information at the right time with an intelligent and customized interface was essential to meeting milestones; establishing our company as best-in-class Review collected by and hosted on G2.com.

What do you dislike about Baton?

looking forward to all the new features and capabilities on the roadmap Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Baton makes implementation transparent and efficient"
5/5
What do you like best about Baton?

With Baton, we can stop digging through emails and spreadsheets - its always clear where we are and who owns the next steps. Baton made our implementation process straightforward and repeatable; we can move faster and deliver. Our implementation pipeline finally feels like it is under control. Thanks, Baton! Review collected by and hosted on G2.com.

What do you dislike about Baton?

Nothing so far! The product team nailed it - they clearly must have suffered through this in the past. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Amazing for Implementation Teams!"
5/5
What do you like best about Baton?

Flexibility! There are so many things that make it great, it's hard to pick just one! Review collected by and hosted on G2.com.

What do you dislike about Baton?

I really can't think of anything! It's great! Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Critical in improving revenue outcomes!"
5/5
What do you like best about Baton?

What I love about Baton is the ability to speed up implementations to collect revenue faster. This is the key factor in unlocking more revenue than our current processes. Review collected by and hosted on G2.com.

What do you dislike about Baton?

Nothing at the moment. I understand it's still a new product (relative to a company like SalesForce), but I'm excited to see what's in store! Review collected by and hosted on G2.com.

Akshat G.
AG
Akshat G.
Data Science Consultant
Enterprise (> 1000 emp.)
"Baton Reiew"
4/5
What do you like best about Baton?

1.) Perfect for collaboration on complex technology projects

2.) Communication automation Review collected by and hosted on G2.com.

What do you dislike about Baton?

1) Interface is difficult to use and not intuitive Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Head of Financial Institutions"
5/5
What do you like best about Baton?

The all user (product, sales, engineering and customer) view of where implementations are throughout their process Review collected by and hosted on G2.com.

What do you dislike about Baton?

A few more integrations - but they are on the road map Review collected by and hosted on G2.com.