Nicole M.
NM
Nicole M.
Mid-Market (51-1000 emp.)
"Overall, I had a pleasant experience with Baton"
4/5
What do you like best about Baton?

I think the baton team was overall very helpful and engaged post-implementation.

I wasn't involved much during the implementation, but since we went live, Kyleigh and the team have been very helpful!

My favorite thing about the baton product is the UI - I think it's very visually appealing. Review collected by and hosted on G2.com.

What do you dislike about Baton?

Time tracking is not ideal for our team - wish there was better reporting on it.

I wish we could have a better understanding of how the projected due dates work.

I wish the estimated time to completion + the time tracking against a task were not connected, or had the ability to turn it off. Review collected by and hosted on G2.com.

Myanca J.
MJ
Myanca J.
Mid-Market (51-1000 emp.)
"Good platform, could be a great one with minor improvements"
3.5/5
What do you like best about Baton?

It's user friendly.

Allows the client to see their outstanding tasks and how it affects the project timeline. Review collected by and hosted on G2.com.

What do you dislike about Baton?

- The dependencies are confusing

- Not able to add a subtask without dates

- Unable to assign multiple people to one task

- Unable to filter projects to show the project lead and the project partner Review collected by and hosted on G2.com.

Response from Cydney Myers of Baton
Edit edit

Hi Myanca,

We’re always looking for new ways to improve Baton, so we really appreciate your constructive feedback. As you continue to utilize Baton, please note that projects can be filtered by project lead and other team members. If you have any questions or concerns, feel free to reach out at any time.

TT
Tanette T.
Mid-Market (51-1000 emp.)
"Excellent with adoption of Baton across our organization."
5/5
What do you like best about Baton?

Ease and efficiency of use. It is a very intuitive user interface. It will be very easy to share with external clients to partner with us in project management. Review collected by and hosted on G2.com.

What do you dislike about Baton?

No downsides realized at this time. I love the interest in our ideas to further enhance and develop the application. Review collected by and hosted on G2.com.

Alyssa W.
AW
Alyssa W.
Mid-Market (51-1000 emp.)
"Baton Management Review"
4/5
What do you like best about Baton?

Baton is a great management tool for our internal team and clients. It's very customizable and helps our team stay on track with their projects. The time tracking component is key! Review collected by and hosted on G2.com.

What do you dislike about Baton?

At times, I experience bugs when using the platform. When I build a template and add due dates and dependencies, what I enter does not always reflect the output - I've had to redo this a few times. Review collected by and hosted on G2.com.

JN
John N.
Mid-Market (51-1000 emp.)
"Baton user for life!"
5/5
What do you like best about Baton?

Baton is a great project management tool and keeps me very organized. I wish I had known about Baton earlier in my career because it helps me keep track of all action items. Review collected by and hosted on G2.com.

What do you dislike about Baton?

There is sometimes a lag time when I close certain tasks. Review collected by and hosted on G2.com.

Jennifer D.
JD
Jennifer D.
Mid-Market (51-1000 emp.)
"Good experience so far"
4/5
What do you like best about Baton?

Baton is helpful to remind me of tasks that need to be completed. Gives me a good timeline to show to clients as well. Review collected by and hosted on G2.com.

What do you dislike about Baton?

The amount of notifications can be very overwhelming. I dislike the time tracking tool. Review collected by and hosted on G2.com.

Response from Cydney Myers of Baton
Edit edit

Hi Jennifer,

Thanks for your review! We really appreciate your feedback and will be releasing an update that will make time tracking in Baton more efficient and seamless. In addition, you can make adjustments to your notification settings to tailor the number of notifications you receive. If you have any questions or would like more information, please feel free to reach out directly.

DP
Dan P.
Senior Sales Executive
Mid-Market (51-1000 emp.)
"Solid project management tool"
3.5/5
What do you like best about Baton?

Ease of use. Intuitive. And it has an excellent ability to collaborate across a large team. Review collected by and hosted on G2.com.

What do you dislike about Baton?

I wish it had better integration into salesforce. Review collected by and hosted on G2.com.

ST
Sloan T.
Small-Business (50 or fewer emp.)
"Baton Feedback"
2.5/5
What do you like best about Baton?

- Task tracking for clients

- Health tracking Review collected by and hosted on G2.com.

What do you dislike about Baton?

- It is a greener product so we're still working through bugs and optimization.

- Time tracking

- Reporting Review collected by and hosted on G2.com.

Marium M.
MM
Marium M.
Small-Business (50 or fewer emp.)
"It makes the Project Management easiest."
5/5
What do you like best about Baton?

User Friendly.Easy to understand.Multiple features in one platform.

Graphical representation of the projects. Review collected by and hosted on G2.com.

What do you dislike about Baton?

Nothing to dislike about Baton now. It's just amazing. Review collected by and hosted on G2.com.

Jason L.
JL
Jason L.
Senior Product Manager
Mid-Market (51-1000 emp.)
"Good for tracking items"
5/5
What do you like best about Baton?

Good for people to track items and collaborate

Project view is helpful for timelines Review collected by and hosted on G2.com.

What do you dislike about Baton?

Nothing so far, it is working well for our teams Review collected by and hosted on G2.com.