BatchMaster Enterprise Reviews & Product Details


What is BatchMaster Enterprise?

BatchMaster is an innovative solution built upon the SAP Business One platform, designed to meet the needs of emerging and growing formula-based manufacturers and distributors.

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BatchMaster Enterprise Profile Details

BatchMaster Enterprise Profile Details

Vendor
BatchMaster Software
Company Website
Year Founded
1983
HQ Location
Irvine, CA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
416
Twitter
@BatchMasterERP
Twitter Followers
348
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BatchMaster Enterprise Reviews

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1-2 of 2 total BatchMaster Enterprise reviews

BatchMaster Enterprise Reviews

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1-2 of 2 total BatchMaster Enterprise reviews
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Director of Quality and Food Safety
Food Production
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
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"Not ready for the 21st Century"

What do you like best?

BatchMaster is easy to spell. Other than that - I can think of nothing else where this ERP matches or exceeds others in the industry or is something enjoyable.

What do you dislike?

NO MOBILE DEVICE SUPPORT! Employees using batchmaster are literally stuck at their desk.

The software is not intuitive nor user friendly.

It was built in VBS on SQL servers so it is not "future proof" and should be considered legacy software in 2018.

There is too much clicking back and forth between entry screens.

Installation team sent by vendor was not able to adequately explain process steps

Installation team sent by vendor was issuing incorrect instructions to resolve issues.

Due to its obsolescent structre - the software has stability issues.

Recommendations to others considering the product:

Mobile device support

Macros to automatically save data entered

Macros to remove steps requiring clicking back and forth

More intuitive interface

More stable platform

What problems are you solving with the product? What benefits have you realized?

The software has created more problems than it has solved. We are rethinking the entire rollout and deployment to limit the negative effects on our business. The difficulty in implimentation has affected productivity, employee morale and has bogged down our company's senior management while they deal with issues from rollout.

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Customer Service Manager
Small-Business
(11-50 employees)
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"Advancements in Manufacturing through Batchmaster"

What do you like best?

Batchmaster has exhaustive and seemingly endless levels of customization when it comes to reporting, sampling, quoting, and all other manufacturing-related technical needs.

What do you dislike?

Due to the extensive options open to the user, the software can and should require extensive training that extends far beyond the average user coming off of many other more simplistic platforms.

Recommendations to others considering the product:

Highly recommended from a UI and CS standpoint, an excellent and comprehensive software with support to match.

What problems are you solving with the product? What benefits have you realized?

Batchmaster allows us to integrate turn-key solutions that integrate quoting, accounting, sampling, batch records, and every other operation into a single user interface rather than having to jump between several programs and having to deal with synchronization between departments or programs.

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BatchMaster Enterprise User Ratings

2.5
Ease of Use
Average: 7.3*
8.3
Quality of Support
Average: 7.4*
0.0
Ease of Setup
Average: 6.3*
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