BatchDialer is a powerful outbound dialing platform built for sales teams, call centers, and real estate professionals who need to reach more leads in less time—without sacrificing quality or compliance. Users can choose between predictive, preview, or multi-line dialing (up to 3 lines per agent), with features like IVR, call routing, recording, agent coaching (whisper/barge), and CRM integrations to streamline outreach and boost performance.
What sets BatchDialer apart is our proactive approach to call deliverability and connect rates. Our platform includes phone number reputation monitoring on every plan—so users are alerted when their numbers are flagged as spam and can replace them before it impacts performance. On the Advanced Plan, phone numbers are included, helping users avoid additional costs and maintain clean, rotating numbers to stay compliant and increase pickup rates.
AI-powered Call Intelligence adds a competitive edge with real-time call prompts, automatic summaries, and customer sentiment analysis. It helps reps stay focused, shorten follow-up time, and improve conversations without extra tools or manual logging. BatchDialer also surfaces property details directly in the dialer, offers DNC and litigator scrubbing, and delivers detailed campaign analytics.
Whether you're generating leads, qualifying sellers, or managing a full outbound team, BatchDialer helps you connect faster, protect your call reputation, and close more deals—with automation, data, and AI working together in one intuitive platform.
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PropStreamLanguages Supported
English
Product Description
BatchDialer is a cloud-based, AI-powered multi-line dialing platform designed to enhance the efficiency of sales teams and call centers. It offers both predictive and preview dialing modes, real-time analytics, and an integrated CRM, enabling businesses to streamline lead engagement and close more deals. With features like AI-driven call insights, phone number reputation management, and seamless CRM integration, BatchDialer empowers teams to optimize their outreach efforts and improve connection rates.
Key Features and Functionality:
- Predictive and Preview Dialing: Utilize AI-powered predictive dialing for high-volume outbound calls and preview dialing for more personalized interactions.
- AI Call Intelligence: Gain real-time guidance, sentiment analysis, and automated call summaries to enhance agent performance.
- Phone Number Reputation Management: Monitor and automatically replace flagged numbers to maintain high connection rates and protect your business reputation.
- Integrated CRM: Manage leads, schedule callbacks, and track interactions within the platform for streamlined operations.
- Real Estate Property Details: Access in-app property and owner information to inform conversations and improve lead analysis.
- DNC and Litigator Scrubbing: Automatically remove numbers on the federal Do Not Call registry and known litigators to ensure compliance and avoid disputes.
- Rapid Fire Mode: Reduce agent downtime by automatically initiating the next call as soon as the previous one ends.
- Smart Local Presence: Increase call acceptance rates by matching outbound caller IDs to the recipient's local area code.
Primary Value and Solutions Provided:
BatchDialer addresses common challenges in outbound sales and call center operations by automating and optimizing the dialing process. Its AI-driven features enhance agent productivity, improve connection rates, and ensure compliance with calling regulations. By integrating real-time insights and CRM functionalities, BatchDialer enables businesses to have more informed conversations, leading to higher conversion rates and overall operational efficiency.
Overview by
Phill Sundal
