Verified User in Online Media
UO
Verified User in Online Media
Mid-Market (51-1000 emp.)
"Batch automates our acquisition and retention scenarios"
4.5/5
What do you like best about Batch?

The support from Claire for several years now, who truly understands our challenges in a highly competitive sector Review collected by and hosted on G2.com.

What do you dislike about Batch?

Nothing to report, perhaps some support on organizational functions that you have (roadmap) Review collected by and hosted on G2.com.

Verified User in Telecommunications
CT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Super Batch!"
4.5/5
What do you like best about Batch?

I really like how Batch makes it easy to send personalized push notifications for mobile apps, helping boost engagement without overwhelming users. Review collected by and hosted on G2.com.

What do you dislike about Batch?

One thing I dislike about Batch is that the dashboard can feel a bit overwhelming at first, especially when trying to set up more advanced push notification campaigns. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"A growing partnership in the making"
4/5
What do you like best about Batch?

Efficiency / simplicity / UX / UI

We only use Push but the platform is highly appreciated by the teams for the reasons listed above. Review collected by and hosted on G2.com.

What do you dislike about Batch?

We took some time before fully understanding Analytics. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Intuitive platform"
4/5
What do you like best about Batch?

Very intuitive platform, easy to use Review collected by and hosted on G2.com.

What do you dislike about Batch?

The distinction between iOS and Android takes us more time than necessary and makes the task tedious. Review collected by and hosted on G2.com.

Benjamin C.
BC
Benjamin C.
CRM Manager
Enterprise (> 1000 emp.)
"Easy to use platform with agile customer support"
4.5/5
What do you like best about Batch?

One of the simpler tool I’ve used so far, both in term of features and UX.

Customer success manager underdtand proactively our needs while always bringing new ideas. Review collected by and hosted on G2.com.

What do you dislike about Batch?

Nothing, especially versus other big legacy platform. Review collected by and hosted on G2.com.

Valentin H.
VH
Valentin H.
Engineering Manager
Mid-Market (51-1000 emp.)
"A powerful and intuitive tool"
4.5/5
What do you like best about Batch?

Easy to integrate, fast support, and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Batch?

There's nothing in particular to report, as assistance is always fast and efficient when needed. Review collected by and hosted on G2.com.

Jennifer N.
JN
Jennifer N.
Chargée de campagnes marketing
Mid-Market (51-1000 emp.)
"A very practical tool and a very efficient support team"
4.5/5
What do you like best about Batch?

The tool is easy to handle and the teams are quick and efficient. Review collected by and hosted on G2.com.

What do you dislike about Batch?

Nothing in particular, the identified limitations are corrected thanks to the various products made. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"A SAAS with an expert and human support"
5/5
What do you like best about Batch?

It's a reliable and effective tool that makes life easier for our product, marketing and editorial teams. Review collected by and hosted on G2.com.

What do you dislike about Batch?

Misunderstanding about the timezone for a geolocalized push Review collected by and hosted on G2.com.

Camille G.
CG
Camille G.
Consultante Confirmée en Stratégie Marketing
Mid-Market (51-1000 emp.)
"Perfect customer service"
5/5
What do you like best about Batch?

The teams are very flexible to answer our needs and very friendly customer interface Review collected by and hosted on G2.com.

What do you dislike about Batch?

No real pain points in the collaboration Review collected by and hosted on G2.com.

Virginie V.
VV
Virginie V.
Director of Business Development & Client Strategy
Mid-Market (51-1000 emp.)
"Very interesting"
5/5
What do you like best about Batch?

Very useful and seemless. An interesting product for your CRM and engagement Project. Review collected by and hosted on G2.com.

What do you dislike about Batch?

Maybe concernant the use cases with media Review collected by and hosted on G2.com.