--- title: Batch Reviews meta_title: 'Batch Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 41 reviews by the users' company size, role or industry to find out how Batch works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 41 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Batch Reviews **Vendor:** Batch **Category:** [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 41 ## About Batch Batch is a modern Customer Engagement Platform built for CRM teams seeking greater efficiency, agility, and autonomy in orchestrating their omnichannel campaigns (email, SMS, push notifications, in-app messages, landing pages, Ads, WhatsApp, RCS, etc.). Designed as a no-code solution, it’s the only CEP that combines a seamless interface, intelligent segmentation, an interactive journey builder, all messaging channels, and built-in analytics. With Batch, marketers can independently create, launch, and monitor personalized campaigns — simple or complex — without relying on engineering teams, even for anonymous audiences. The platform is powered by a high-performance, modern data foundation: it connects natively to Snowflake/BigQuery environments or composable CDPs, and consolidates multiple tools into one — campaign orchestrator, email and mobile router, and data platform — while delivering a user experience built for simplicity and performance. With Batch, marketing teams benefit from a sovereign, high-impact platform and expert support to take back control of customer engagement, accelerate CRM cycles, and generate more value with less complexity. With offices in France and Germany, Batch supports over 400 clients across 25 countries — Le Monde, La Redoute, Oscaro, Lacoste, Manomano, SNCF Connect, Tagesspiegel, Sky, Leclerc, Intermarché, Rewe, Lidl, Le Point, Sephora, BVG, Leboncoin, Mobile.de, dm-drogerie markt. ## Batch Pros & Cons **What users like:** - Users value the **responsive customer support** of Batch, which is always ready to assist with any issues. (8 reviews) - Users praise the **ease of use** of Batch, highlighting its quick setup and excellent customer support. (5 reviews) - Users value the **easy-to-use UX** of Batch, appreciating quick campaign setup and responsive support. (5 reviews) - Users commend Batch for their **business enhancement capabilities** , exceeding expectations through innovative solutions and exceptional support. (3 reviews) - Users highlight the **intuitive UX** of Batch, making campaign setups quick and enjoyable. (3 reviews) - Users commend Batch for its **marketing efficiency** , especially in enhancing user engagement through personalized notifications. (3 reviews) - User-Friendly (3 reviews) - Users admire Batch's **automation capabilities** , which enhance marketing strategies through innovative push notifications and email communications. (2 reviews) - CRM Integration (2 reviews) - Ease of Understanding (2 reviews) **What users dislike:** - Users find the **missing features** in Batch hinder the setup of an effective omnichannel strategy. (2 reviews) - Users feel the **dashboard can be overwhelming** initially, making advanced push notification setups challenging. (1 reviews) - Users find the **difficult setup** of the omnichannel strategy challenging due to the lack of CEP interface usage. (1 reviews) - Users seek more **feature improvements** and better testing in Batch to enhance their overall experience. (1 reviews) - Users face **integration difficulties** that hinder collaboration with tech teams for deeper exploration and support. (1 reviews) - Users find **integration issues** challenging, as joining tech teams for deep dives is often difficult. (1 reviews) - Lack of Integrations (1 reviews) - Limited Features (1 reviews) - Users express a need for more **extensive testing** to enhance Batch's features and overall functionality. (1 reviews) - [View Batch pricing details and edition comparison](https://www.g2.com/products/batch/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-27+20%3A10%3A21+-0500&secure%5Bsession_id%5D=26de571c-14e8-4baa-9a1d-53e84d288e56&secure%5Btoken%5D=bb18cadcf66e01945c617c37ca3377895801ab995ecc837e9d3470dd25c58742&format=llm_user) ## Batch Integrations - [Adobe Campaign](https://www.g2.com/products/adobe-campaign/reviews) ## Batch Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Segmentation** - A/B Testing - Customer Profiles **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Analytics** - Campaign Performance - Audience Insights **Targeting** - Behavioral Targeting - Contextual Targeting **Edit** - Pre-Made - Build - HTML **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Triggered Content** - Geofencing - Triggered Emails - Triggered Messages **Logistics** - Analytics - Issues - Integrations - Shareable Link **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **Personalized Content** - Recommendation Engine - Personalized Discounts - Website Personalization **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Agentic AI - Personalization Engines** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Batch Alternatives - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,662 reviews) - [Customer.io](https://www.g2.com/products/customer-io/reviews) - 4.4/5.0 (869 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,396 reviews)