--- title: Batch Reviews meta\_title: 'Batch Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 41 reviews by the users' company size, role or industry to find out how Batch works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 41 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Batch Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Batch but has limited features. Are you part of the Batch team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Batch is a modern Customer Engagement Platform built for CRM teams seeking greater efficiency, agility, and autonomy in orchestrating their omnichannel campaigns (email, SMS, push notifications, in-app messages, landing pages, Ads, WhatsApp, RCS, etc.). Designed as a no-code solution, it’s the only CEP that combines a seamless interface, intelligent segmentation, an interactive journey builder, all messaging channels, and built-in analytics. With Batch, marketers can independently create, launch, and monitor personalized campaigns — simple or complex — without relying on engineering teams, even for anonymous audiences. The platform is powered by a high-performance, modern data foundation: it connects natively to Snowflake/BigQuery environments or composable CDPs, and consolidates multiple tools into one — campaign orchestrator, email and mobile router, and data platform — while delivering a user experience built for simplicity and performance. With Batch, marketing teams benefit from a sovereign, high-impact platform and expert support to take back control of customer engagement, accelerate CRM cycles, and generate more value with less complexity. With offices in France and Germany, Batch supports over 400 clients across 25 countries — Le Monde, La Redoute, Oscaro, Lacoste, Manomano, SNCF Connect, Tagesspiegel, Sky, Leclerc, Intermarché, Rewe, Lidl, Le Point, Sephora, BVG, Leboncoin, Mobile.de, dm-drogerie markt. * * * Seller [Batch](https://www.g2.com/sellers/batch) Discussions [Batch Community](https://www.g2.com/products/batch/discuss) Languages Supported German, English, French, Italian, Spanish Solution Type All-in-One Overview by Clément Da Costa Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 7 months [ View More Pricing Information ](https://www.g2.com/products/batch/pricing) ## Top-Rated Alternatives [ ![Braze](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Braze") Braze 4.5/5(1,689) ](https://www.g2.com/products/braze/reviews) [ ![Customer.io](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Customer.io") Customer.io 4.4/5(895) ](https://www.g2.com/products/customer-io/reviews) [ ![Insider One](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Insider One") Insider One 4.8/5(1,415) ](https://www.g2.com/products/insider-one/reviews) [ View All Alternatives ](https://www.g2.com/products/batch/competitors/alternatives) ## User Insights Average based on 41 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Batch Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Campaign ](https://www.g2.com/products/adobe-campaign/reviews) Show More ![Samira G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samira G.") SG Samira G. Senior Loyalty & CRM Manager Mid-Market (51-1000 emp.) 6/21/2025 "User friendly and expertise" 4/5 What do you like best about Batch? What I appreciate most about Batch is the ease of use of the platform. With its very intuitive UI, anyone can quickly become proficient with the tool. Additionally, the support is of high quality with onboarding teams and CSMs who are experts in the tool and in the CRM field. I highly recommend it :) Review collected by and hosted on G2.com. What do you dislike about Batch? Certain aspects of the MEP are not yet available on the CEP, such as in-app for example. The tool is still under development for emailing even though this part is already very comprehensive! Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? Batch allows centralization of email, app push, and SMS campaigns to provide an omnichannel experience for our clients. We have been able to set up brand new automated journeys by linking the different platforms, something we couldn't do before and which degraded the CRM customer experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Verified User in Gambling & Casinos](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Gambling & Casinos") UG Verified User in Gambling & Casinos Enterprise (\> 1000 emp.) 2/4/2026 "Batch and push notifications: simplicity via Acc V7" 4/5 What do you like best about Batch? The ACC V7 connector is easy to use. Review collected by and hosted on G2.com. What do you dislike about Batch? small user because only in Adobe connector mode/ no problem Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? I was able to send push notifications that Adobe couldn't send. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Mid-Market (51-1000 emp.) 6/19/2025 "A growing partnership in the making" 4/5 What do you like best about Batch? Efficiency / simplicity / UX / UI We only use Push but the platform is highly appreciated by the teams for the reasons listed above. Review collected by and hosted on G2.com. What do you dislike about Batch? We took some time before fully understanding Analytics. Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? Real-time communication on operational issues in ski areas Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 6/19/2025 "Intuitive platform" 4/5 What do you like best about Batch? Very intuitive platform, easy to use Review collected by and hosted on G2.com. What do you dislike about Batch? The distinction between iOS and Android takes us more time than necessary and makes the task tedious. Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? Ease of assembly, testing, which allows us to preview our campaigns and test them in a few clicks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Narjess S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Narjess S.") NS Narjess S. Assistante Marketing Relation client Enterprise (\> 1000 emp.) 6/19/2025 "easy to handle" 4/5 What do you like best about Batch? the simplicity of use and understanding of Batch Review collected by and hosted on G2.com. What do you dislike about Batch? nothing in particular, the customer service is super responsive so no, nothing to say Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? simplicity in handling Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Camil A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camil A.") CA Camil A. Consultant senior en management - marketing relationnel & CRM Mid-Market (51-1000 emp.) 6/19/2025 "Very impressive use case very clear" 4/5 What do you like best about Batch? Ux and UI interface very playful and seamless Review collected by and hosted on G2.com. What do you dislike about Batch? Nothing for the moment its very good maybe scale data for big big user Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? Engagement stratégie Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Léa M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Léa M.") LM Léa M. Consultante CRM Mid-Market (51-1000 emp.) 9/27/2024 "Always a pleasure to implement Batch for my clients" 4/5 What do you like best about Batch? The UX and ease of use is one of the best I know. The implementation is smooth, you can tell the teams are well-prepared. They are present, responsive, always have an answer, and help find workarounds. The support is of high quality for both developers and business teams who feel challenged in building their use cases. Campaign configuration is ultra-simple, which saves operational teams a lot of time. Long live Batch! Review collected by and hosted on G2.com. What do you dislike about Batch? In my opinion, there are still a few key features missing (such as being able to view the list of contacts and their received communications). That said, the tech roadmap is ambitious, and I know that my improvement suggestions are taken into account when I report them (to support or to my CSM). Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? As a freelancer, I am often required to integrate Batch for relatively short mission periods, usually as a replacement for another CRM tool. The ease of implementation/use and the support from Batch allow me to, in record time: scope the project, onboard the teams (dev, data, and marketing), migrate from the tool, and train the internal teams before my departure. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Marine G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marine G.") MG Marine G. Mid-Market (51-1000 emp.) 12/30/2020 "An efficient platform for pushs and in-app" 4/5 What do you like best about Batch? /100% UX friendly platform /A very responsive and good customer assistance /French interlocutors, very skilfull and kindly Review collected by and hosted on G2.com. What do you dislike about Batch? Not dislike, but it would be great : /To have full user journey for CRM automation /To add gif and video for the in-app /To make In-app audience retargeting possible (for a push for example) /To add capping for each label campaign Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? Customized push and in-app campaigns CRM automation : push and in-app with data triggers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") UB Verified User in Broadcast Media Mid-Market (51-1000 emp.) 12/14/2020 "A complete mobile-CRM platform with regular and great updates." 4/5 What do you like best about Batch? I appreciate the support team : thanks to the chat I can interact easily and quickly with them on technical and marketing issues Review collected by and hosted on G2.com. What do you dislike about Batch? I regret the lack of parameters and features in the in-app party Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? Thanks to push, I can engage users as soon as they download the app. I notice a benefit on stickiness ratio and retention rate. Thanks to in-app message, i can show specific content (new features) to the users Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 7 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/batch/pricing) Batch Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9e6d9338f250174ed915e718b8144e5a/braze.jpg "Product Avatar Image") Braze 4.5/5(1,689) [ Compare Now ](https://www.g2.com/compare/batch-vs-braze) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4234a425940e4778aeaa2b617341b16f/airship.png "Product Avatar Image") Airship 4/5(83) [ Compare Now ](https://www.g2.com/compare/airship-vs-batch) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b1f08b5eb3285149fd8a0c0b64ebed1c/customer-io.png "Product Avatar Image") Customer.io 4.4/5(895) [ Compare Now ](https://www.g2.com/compare/batch-vs-customer-io) ##### ##### Batch Features Analysis Application Attribution Campaign Analysis Activity Dashboard Campaigns Alerts/Notifications Customize Scheduling Analytics Campaign Performance Audience Insights Optimization A/B Testing Personalization Rich Notifications [ View More Features ](https://www.g2.com/products/batch/features) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Email Template Builder](https://www.g2.com/categories/email-template-builder) [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Email Template Builder](https://www.g2.com/categories/email-template-builder)[Personalization](https://www.g2.com/categories/personalization)[Mobile Marketing](https://www.g2.com/categories/mobile-marketing)[Push Notification](https://www.g2.com/categories/push-notification)[Personalization Engines](https://www.g2.com/categories/personalization-engines) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What mobile app debugging tools maintain simulator reliability when testing complex features?](https://www.g2.com/discussions/what-mobile-app-debugging-tools-maintain-simulator-reliability-when-testing-complex-features)[What commenting systems with AI-powered moderation work best for publishing companies managing high-volume reader discussions?](https://www.g2.com/discussions/what-commenting-systems-with-ai-powered-moderation-work-best-for-publishing-companies-managing-high-volume-reader-discussions%20)[Best session replay tool for SaaS startups](https://www.g2.com/discussions/what-s-the-best-session-replay-tool-right-now) [Most reliable fleet monitoring app for large fleets](https://www.g2.com/discussions/most-reliable-fleet-monitoring-app-for-large-fleets)[What publisher ad server platforms work best for a media company running both programmatic and direct-sold campaigns in one system without an enterprise-level ad tech stack?](https://www.g2.com/discussions/what-publisher-ad-server-platforms-work-best-for-a-media-company-running-both-programmatic-and-direct-sold-campaigns-in-one-system-without-an-enterprise-level-ad-tech-stack)[Pros and Cons Details](https://www.g2.com/products/batch/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)