---
title: Basware Reviews
meta_title: 'Basware Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 135 reviews by the users' company size, role or industry
  to find out how Basware works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 135
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---


# Basware Reviews
**Vendor:** Basware  
**Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 135
## About Basware
Basware is how the world’s best finance teams gain complete control of every invoice, every time. We offer a cloud-based platform for invoice lifecycle management automation, supporting end-to-end processing of invoices, from receipt or creation, through approval and matching, to payment and archive. Powered by the world’s most sophisticated invoice-centric AI – trained on over 2 billion invoices – Basware&#39;s Intelligent Automation drives real ROI by transforming finance operations. We serve 6,500+ customers globally and are trusted by industry leaders including DHL, Heineken and Sony. Fueled by 40 years of specialized expertise with $10+ trillion in total spend handled, we are pioneering the next era of finance. With Basware, now it all just happens.



## Basware Pros & Cons
**What users like:**

- Users find Basware **easy to use** , significantly enhancing efficiency in invoice processing and daily task management. (12 reviews)
- Users appreciate the **streamlined invoice management** in Basware, enhancing efficiency and reducing manual effort significantly. (9 reviews)
- Users value the **efficiency** of Basware, appreciating its streamlined procure-to-pay process and automated invoice handling. (8 reviews)
- Users value the **robust AP automation and e-invoicing** features of Basware, significantly streamlining their invoice processes. (8 reviews)
- Users appreciate the **seamless automation** of Basware, enhancing efficiency and reducing manual errors in procure-to-pay processes. (7 reviews)
- Speed (6 reviews)
- Users value the **effective data management** capabilities of Basware, streamlining invoice processes across multiple business partners. (5 reviews)
- Features (5 reviews)
- Visibility (5 reviews)
- Efficiency Improvement (4 reviews)

**What users dislike:**

- Users often experience **slow loading** times with Basware, leading to frustration and inefficiencies in their workflow. (5 reviews)
- Users find Basware&#39;s **complexity** frustrating due to slow performance, unclear errors, and convoluted workflows requiring extensive training. (4 reviews)
- Users report **delays** in setup and support response times, impacting overall efficiency and experience with Basware. (4 reviews)
- Users feel that **improvement in user interface and workflow simplicity** is needed for a better Basware experience. (4 reviews)
- Users face **invoice issues** with Basware, including stuck invoices and unclear error messages complicating the troubleshooting process. (4 reviews)
- Users often face **invoicing issues** with Basware, including unclear error messages and invoices getting stuck in queues. (4 reviews)
- Poor Search Functionality (4 reviews)
- Search Difficulty (4 reviews)
- Search Functionality Issues (4 reviews)
- Search Inefficiency (4 reviews)

## Basware Reviews
  ### 1. Strong P2P Invoice Workflow and Workday Integration, with Occasional Support Delays

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2026

**What do you like best about Basware?**

On average, we process about 30,000 invoices per month, so we need a workflow that’s organized and managed in a single system. The P2P interface clearly displays the invoice workflow and routes each item to the next step in the process. It integrates with Workday, and we’ve also used Basware with other ERP solutions in the past.

The UI handles our volume well, and we rarely run into performance issues. Occasionally, invoices take longer to process than expected, but that isn’t typical. Overall, the system is competitively priced compared with similar AI, enterprise-scale invoice processing platforms, and support has been cooperative. There is fresh talent on the team and they continue to work hard to satisfy.

**What do you dislike about Basware?**

In the past, we’ve had issues with their offshore support either not fully understanding the problem or not responding in a timely manner. Because of that, there are escalation paths that sometimes need to be used.

**What problems is Basware solving and how is that benefiting you?**

Basware ended up being the most economical option for us to ingest a high volume of supplier invoices into Workday, already coded and ready for import. We looked at other systems, but they were either far too expensive or simply couldn’t handle the volume we needed.

**Official Response from Hannah Greedy:**

> Thank you for the detailed feedback, and for trusting Basware to manage 30,000 invoices a month.
We appreciate you flagging the support challenges. We'll share this feedback directly with support leadership so we can close that gap.

  ### 2. Streamlined Invoice Management with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Prabhash  R. | SDE, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Basware?**

I use Basware to simplify invoice processing and supplier payment tracking. What I like most about Basware is its automation. It reduces manual work, speeds up approvals, and makes it easy to track invoices in one place. I also appreciate how the automation helps prevent missed approvals and keeps workflows moving without constant reminders, which saves time and improves overall efficiency. The initial setup was fairly smooth and the system was easy to adopt, especially after configuring workflows and user roles.

**What do you dislike about Basware?**

The reporting tools could be more flexible, and some settings take a few extra steps to customize. A more streamlined user experience would make the platform even better. It would be helpful to have more customizable dashboards and simpler report creation options. Adding quicker access to frequently used features and reducing the number of clicks for common tasks would also improve the overall user experience.

**What problems is Basware solving and how is that benefiting you?**

I use Basware to simplify invoice processing, centralize approvals, and improve payment visibility. It reduces manual follow-ups and speeds up approvals, keeping financial workflows organized and efficient.

**Official Response from Hannah Greedy:**

> Thank you so much for your detailed review. I'm glad we're reducing the workload and speeding the process up. Please do reach out to let me know which analytics version you're using. It sounds  like you are using an older version as many of those issues are now solved in our latest release. Look forward to hearing from you. Hannah

  ### 3. A Solid Solution for Managing and Approving Invoices

**Rating:** 4.0/5.0 stars

**Reviewed by:** Heidi F. | EHS &amp; Maintenance Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Basware?**

As a manager, I work in Basware regularly to reference, verify, and approve invoices, and it has been a solid, dependable tool in our Accounts Payable process. One of the biggest benefits is the visibility it provides. Being able to quickly see invoice status, supporting documentation, and approval history makes it much easier to verify accuracy and keep things moving without unnecessary back-and-forth.

**What do you dislike about Basware?**

The search functionality can be a bit challenging at times. Having to use all capital letters for certain searches isn’t very intuitive and can be frustrating, especially for users who are in the system frequently and need to move quickly. Improving the search to be more flexible and user-friendly would make day-to-day use more efficient.

**What problems is Basware solving and how is that benefiting you?**

Basware helps solve the challenge of cost comparison and invoice verification by providing clear visibility into invoice details and historical pricing. Being able to easily compare costs across vendors, purchase orders, and previous invoices helps ensure accuracy, identify discrepancies, and prevent overbilling.

This visibility supports better cost control and more informed decision-making. From a management perspective, it saves time, improves confidence in approvals, and helps ensure we are paying the correct amounts while maintaining consistency and accountability in the Accounts Payable process.

  ### 4. Invoice Processing oriented tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** aditya b. | Senior Accountant, Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2022

**What do you like best about Basware?**

What I like most about Basware is its ability to streamline the entire procure-to-pay process. Features like automated invoice matching, approval workflows, and payment processing significantly reduce manual effort and errors. The system also provides good visibility into invoice status and approvals, which helps in timely payments and better control. Overall, it improves efficiency, compliance, and transparency in daily operations.

**What do you dislike about Basware?**

While Basware is a strong procure-to-pay tool, some workflows are not very intuitive and require multiple steps for simple actions. The system can also feel slow at times, and certain error messages are not very clear, which makes troubleshooting difficult. Additionally, handling exceptions or changes—such as updating bank details or reprocessing invoices—often requires manual work, which could be improved with more flexibility and automation.

**What problems is Basware solving and how is that benefiting you?**

Basware addresses inefficiencies in the procure-to-pay process by automating invoice processing, approvals, and payments. This reduces manual work, improves accuracy, and ensures compliance. For me, it results in faster processing, better visibility into invoice status, fewer follow-ups, and timely vendor payments.

**Official Response from Hannah Greedy:**

> That edit works well.
Here is a slightly tighter version with the same message and tone, if you want it sharper:

Thank you for the thoughtful feedback.
It is good to hear the platform supports end to end purchasing and payment work while improving oversight and control.
We also value the input on navigation, performance and error handling. This detail helps teams focus on making everyday tasks faster and simpler.

  ### 5. User-friendly except for a few small points

**Rating:** 4.0/5.0 stars

**Reviewed by:** Oscar H. | Accounts payable accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2026

**What do you like best about Basware?**

I find Basware user-friendly in multiple areas. It offers convenient features such as exporting Excel files, and the filters often work well. It is also easy to modify large numbers of invoices with the function to update selected rows of selected header data.

**What do you dislike about Basware?**

Basware sometimes gives errors around matching goods. Additionally, retrieved invoice lines often do not work. These usually need to be deleted first before we can match. Furthermore, Basware does not always save everything correctly. If I add an approver and click save, I sometimes have to do this again because it occasionally disappears the first time.

**What problems is Basware solving and how is that benefiting you?**

I use Basware for processing and approving invoices. It offers solutions such as linking the correct codes to costs and matching goods to invoices. It is also user-friendly, especially the filters and exporting to Excel are very convenient.

  ### 6. Auto-Scanning That Streamlines Processing and Populates Info Fast

**Rating:** 4.0/5.0 stars

**Reviewed by:** Margaret Guixin M. | accounts payable specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about Basware?**

auto scanning and populating info, processing with stages, can be corrected if info not matching

**What do you dislike about Basware?**

too many non-invoices and duplication received.

**What problems is Basware solving and how is that benefiting you?**

efficiently process big volume of invoices, with invoice image at hand

**Official Response from Hannah Greedy:**

> Thanks for your feedback. We're glad the automated scanning and data capture help your team process high invoice volumes more efficiently. We also appreciate your comments on duplicate and non-invoice documents. Feedback like this helps us continue improving the experience.

  ### 7. Efficient Invoice Management, But With Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Oscar H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2026

**What do you like best about Basware?**

I like that Basware makes it possible to automatically read invoices, which saves a lot of time. Also, the options to export large amounts of data and the ability to import coding from Excel for previously booked invoices are convenient. This way, I don't have to create an extensive coding for invoices each time. Additionally, Basware has many features, which led us to switch from Exact.

**What do you dislike about Basware?**

It is sometimes slow and not everything is always stored correctly. Furthermore, errors are not always clearly described.

**What problems is Basware solving and how is that benefiting you?**

I use Basware for storing invoices, so I don't have to waste time on manual entry. Automatically reading invoices saves me a lot of time. The ability to export large amounts of data and import coding from Excel is very useful.

  ### 8. Robust AP Automation & E-Invoicing with Strong Compliance and Fraud Detection

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2026

**What do you like best about Basware?**

What I like best about Basware is its robust AP automation and e-invoicing capabilities, which streamline invoice processing from receipt to payment with high touchless rates—up to 89% in some cases—saving significant time for finance teams. The built-in fraud detection via AI algorithms and comprehensive compliance tools, including global e-invoicing mandates and audit trails, provide peace of mind during regulatory audits. In RTR contexts, this integrates well to optimize working capital through early payment discounts and real-time spend visibility.

**What do you dislike about Basware?**

Common complaints about Basware include its high implementation costs and complex integration with ERP systems, which can prolong setup and increase expenses for RTR teams. Users frequently mention performance lags, limited reporting flexibility, and overcomplicated interfaces that require extensive training. Additionally, customization options fall short for complex workflows, and slow issue resolution from support adds frustration during peak periods.

**What problems is Basware solving and how is that benefiting you?**

Basware solves key AP challenges like manual invoice processing, compliance risks, and fragmented visibility into spend across global operations. It automates end-to-end workflows with AI-driven touchless processing (up to 89%), fraud detection, and e-invoicing compliance, shortening cycles and capturing early payment discounts. In my RTR role, this benefits me by reducing errors, freeing up time from data entry to strategic analysis, optimizing working capital, and enabling faster audits without added staff.

**Official Response from Hannah Greedy:**

> Thank you for taking the time to share such a detailed perspective.
It is great to hear automation, risk controls, and regulatory coverage are delivering clear value for finance and treasury teams.
The points raised around deployment effort, system responsiveness, reporting depth, and support during busy periods are noted and shared with the right teams to help shape future priorities.

  ### 9. Efficient for Invoice Matching, Room for Reporting Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about Basware?**

I like the simplicity of using the Basware system, yet it still meets our complex needs. I appreciate that the support team is on hand to offer help and look into customizations that can work for our business.

**What do you dislike about Basware?**

I think the reporting suite sitting behind layers of access is a challenge. I think that having different access tiers creates problems with incomplete datasets and the business not being able to report on the information in full.

**What problems is Basware solving and how is that benefiting you?**

It matches our purchase orders to our invoices.

**Official Response from Hannah Greedy:**

> Thanks for sharing this feedback. We're glad Basware is helping you handle complex invoice matching in a simple way, and that our support team has been helpful. We also appreciate the candid feedback on reporting access. Input like this helps us improve.

  ### 10. User-Friendly and Efficient for AP Specialists

**Rating:** 4.0/5.0 stars

**Reviewed by:** Na'keisha D. | Accounts Payable Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2025

**What do you like best about Basware?**

I really appreciate how user-friendly Basware is. As an AP Specialist, it makes my daily tasks much easier and helps me accomplish my goals efficiently.

**What do you dislike about Basware?**

Basware could improve by providing clearer error messages. I have noticed that invoices often get stuck in the queues, even when there is nothing actually wrong with them. As a result, I frequently have to manually intervene to clear these invoices from Basware.

**What problems is Basware solving and how is that benefiting you?**

Basware is allowing hundreds of invoices to get processed each day and allowing a more streamlined process for TKE to pay out invoices in a timely manner and avoiding credit holds. I am able as a AP Specialist to meet my quota for my region.

**Official Response from Hannah Greedy:**

> Thank you for the feedback.
It is good to hear the system supports daily AP work and helps teams stay productive.
The point about clearer error messages and stuck queues is valuable and highlights where smoother exception handling would reduce manual effort.

  ### 11. Flexible Cloud Solution Without License Limits

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** December 02, 2025

**What do you like best about Basware?**

What I appreciate most about Basware is that it operates as a cloud solution, which means there are no license limitations.

**What do you dislike about Basware?**

The support could be improved, as it often takes a long time for issues to be addressed and resolved.

**What problems is Basware solving and how is that benefiting you?**

The software handles both invoice circulation and accounting tasks. It streamlines the process of managing invoices and ensures that accounting records are kept up to date.

**Official Response from Hannah Greedy:**

> Thank you for sharing your experience.
It is good to hear the cloud model supports broad access without license constraints.
The note on response times is important and helps highlight where support expectations need to be met more consistently.

  ### 12. Easy to Use, Logical AI-Based Dashboard

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about Basware?**

Easy to use, logical, AI based daahboard

**What do you dislike about Basware?**

Sometimes interfaces quite complex and takes lot effort

**What problems is Basware solving and how is that benefiting you?**

Coupa - Basware connect creates real value

**Official Response from Hannah Greedy:**

> Thank you for taking time to review us. I'm glad we're creating that real value for you. 

  ### 13. Smart Invoice Scraping and Clean Interface That Streamlines Coding

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.)

**Reviewed Date:** January 22, 2026

**What do you like best about Basware?**

Robot tool scraping the info from the invoices and suggesting the coding based on the previous postings, cleanness of the interface

**What do you dislike about Basware?**

Multiple steps needed to properly use the search option

**What problems is Basware solving and how is that benefiting you?**

It helps me process my invoices faster thanks to the scraping the data and automatically coding them

**Official Response from Hannah Greedy:**

> Thank you for the review.
It is good to hear data capture and coding suggestions support accuracy and speed in daily work.
The feedback on search steps is helpful, especially for users who rely on it often. 

  ### 14. Easy Invoicing, But Needs Better Code Search Options

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Basware?**

The convenience of taking care of invoices with a few clicks on the screen and being done with it.

**What do you dislike about Basware?**

I would appreciate it if the system included a wider range of words when searching for the best code to use for invoicing. This would make it easier to find the most suitable code.

**What problems is Basware solving and how is that benefiting you?**

Up to now, I haven't encountered any issues myself.

**Official Response from Hannah Greedy:**

> Thank you for the feedback.
It is good to hear invoice handling feels quick and straightforward in day to day use.
The suggestion on broader search terms for coding is helpful and points to a clear way to speed up selection.

  ### 15. Effortless Invoice Processing and User-Friendly Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2025

**What do you like best about Basware?**

Easy to use, efficiency for invoices processing

**What do you dislike about Basware?**

Can not recognize hand written numbers. Need more training for learning the new features.

**What problems is Basware solving and how is that benefiting you?**

Invoice receiving and matching for payment

**Official Response from Hannah Greedy:**

> Thank you for the review.
It is good to hear invoice processing feels efficient and straightforward for everyday use.
Thank you for the feedback on handwritten data capture and feature training.

  ### 16. Once you get used to the layout, it gets much easier to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brandi L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about Basware?**

All of my invoices are in one central location and can be accessed anytime. The top toolbar is clear and organized. When searching for invoices, I like how you can search by PO, Receipt #, ect so that your results are narrowed down and you only get exactly what you are searching for.

**What do you dislike about Basware?**

The screen isn't always consistent when viewing my invoices from the notification center tab. Sometimes I can easily print my invoices in one click, but sometimes, I have to make multiple clicks to pull something. It would be nice to have a "view invoice" button that would automatically pop this up without clicking, downloading and opening an attachment. It would be nice to get an email notification when you have something in your notifications. I have to log in multiple times daily to check these as this is how my work is assigned to me with my role.

**What problems is Basware solving and how is that benefiting you?**

This has helped our team throughout various parts of the world communicate and find one central location to work. This helps multiple departments.

**Official Response from Rob Wilson:**

> Thank you for the thoughtful review, Brandi. We're pleased to hear that Basware has provided you with a central location for your invoices, and the advanced search capabilities are assisting you in narrowing down results effectively. Your feedback on the notification center and the viewing experience of invoices is particularly insightful and aligns with our commitment to continually improve user experience. We will share your comments with our product management team for future enhancements, including the potential for email notifications and a streamlined viewing process

  ### 17. Basware Processing Payments Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Basware?**

It is an easy way to flow payments through to the correct approvers. It is set up in a way that is easy to follow and utilize even for new users. Additionally, it ensures all needed information is entered in which reduces inefficiencies.

**What do you dislike about Basware?**

It would be nice if there was more flexibility to select who the workflow goes to (i.e. bypassing a reviewer when they are on vacation) - right now only specific people are able to do this. Additionally, it would be good if warnings could be set up by the team for common mistakes (i.e. when processing payments between 2 banks, we need to select Wire but many team members miss this).

**What problems is Basware solving and how is that benefiting you?**

Helps with the approval of payments instead of getting manual signatures. Also, ensures all info needed is there. Therefore it is helpful. Can also include coding for the invoice to ensure it is coded to the correct accounts and is not missed.

**Official Response from Rob Wilson:**

> Great to hear your feedback and really interesting suggestion, I will pass on to our product development team as this must be a common challenge that we could help solve.

Thanks, 

Rob

  ### 18. Very good tool with a lot of possibilities which sometimes makes things more difficult :)

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marta M. | Junior Procurement Specialist, Consumer Services, Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Basware?**

I like Basware because this tool is really making my work easier. I like the home page, that all tasks are visibile and once it is all done there is a palm trees view and a coffee icon. I like option "Advanced search" it is really helpful in my daily work.

**What do you dislike about Basware?**

Sometimes it works really slowly. It can interfere with the work and it is a little annoying. I also don't like that system log me out after a few minutes and when I going back I need to log in once again.

**What problems is Basware solving and how is that benefiting you?**

Basware tool help our company to pay invoice on time. Allows each employee to shop independently.

**Official Response from Rob Wilson:**

> 
Thank you, Marta, for your detailed review on G2. We're thrilled to hear that Basware is making your work easier and that features like the "Advanced search" are enhancing your daily tasks. We take pride in delivering a platform that provides our users with a convenient and efficient experience.

We've noted your concerns regarding system speed and the logout feature and will pass this onto Product Management. These are important areas for us, and we are committed to addressing these issues to ensure a smoother workflow for you.

Your insights are invaluable to us, and we encourage you to continue sharing your thoughts to help us improve and align with industry best practices.

  ### 19. Basware us very useful to streamline invoice processing, but it still has many flaws

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lucas B. | Youth Secretary, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about Basware?**

It's fast and it has many macros that greatly help to make invoice processing swift and easy, the interface is easy to understand and I haven't had any problems with loading speed.

**What do you dislike about Basware?**

A lot of time the automatic information reading and smart coding doesn't work as inteded, sometimes invoices are lost or rejected for no reason and it's a little iffy about intended "errors".

**What problems is Basware solving and how is that benefiting you?**

As previously mentioned, Basware helps me out by streamlining the AP processing work, making me more productive and giving me more time to focus on other matters.

**Official Response from Rob Wilson:**

> Thank you for sharing your balanced perspective, Lucas. We're pleased to hear that Basware is contributing to your productivity by streamlining your invoice processing. Your feedback on the issues with automatic information reading and smart coding is valuable, and we will certainly direct these points to our development team as we continue to improve and evolve our solutions.

  ### 20. Basware review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Radislav S. | Installation Controlling Manager, Electrical/Electronic Manufacturing, Enterprise (> 1000 emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about Basware?**

Possibility to easily access historical data and approval flows. This is very important in case of internal/external audits. It is important to be able to extract invoices from the archives

**What do you dislike about Basware?**

Delays in posting of transactions due to various issues such as tax codes, PO matching. The system should be set up better to inform users of issues so that they addressed promptly

**What problems is Basware solving and how is that benefiting you?**

invoice management and AP Automation

**Official Response from Rob Wilson:**

> Thank you for your review. We're pleased to hear that Basware's capabilities in accessing historical data and approval flows are adding value to your audit processes. Your feedback on the delays in posting transactions is valuable, and we are constantly working on enhancing our system for prompt issue notifications. Your insights contribute to our ongoing efforts to improve AP automation and invoice management. Thank you for your continued engagement.

Best regards,

Rob

  ### 21. Basware Excels in Automation, Lacks Customization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael F. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about Basware?**

The best parts of Basware are the features that allow the user to automate payment through a "payment plan" function that will pay invoices based on tolerance.  Also, the search functions easily allow you to search history.

**What do you dislike about Basware?**

Customization is lacking in the software; although many search functions exist, one cannot create customizable parameters for searching.  Also, the software lacks a select-all function for everyday users to move several invoices at once from one person to the next.

**What problems is Basware solving and how is that benefiting you?**

Basware solves the hassle of manually coding invoices by having a "smart-coding" feature that fills in many codes automatically, eliminating the need to memorize codes.

**Official Response from Rob Wilson:**

> Thank you for your detailed review, Michael. We're pleased to hear that the automation features, especially the "payment plan" function and "smart-coding," are streamlining your invoice management. Your feedback on the need for enhanced customization and a select-all function is invaluable. We'll share these insights with our product management team as we continue to refine and enhance our offerings.

  ### 22. Satisfying, but needs a lot of corrections

**Rating:** 4.0/5.0 stars

**Reviewed by:** Justyna B. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Basware?**

Repeatability of solutions, after using it for a longer time, it becomes a useful tool.

**What do you dislike about Basware?**

Some solutions not very intuitive, more hints displayed next to the options suggesting what will happen when we choose it would be desirable

**What problems is Basware solving and how is that benefiting you?**

It facilitates and makes the ordering process easier

**Official Response from Rob Wilson:**

> Thank you, Justyna, for sharing your valuable insights on Basware's utility in streamlining the ordering process. We're investing in tools to make the platform even more intuitive, and you should see more hints and prompts in the near future to enhance your user experience. Your feedback is instrumental in this improvement journey.

  ### 23. New experience with basware

**Rating:** 4.0/5.0 stars

**Reviewed by:** Felix S. | Location Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Basware?**

Good visibility for to-do tasks and easy to navigate on the front page (home).

**What do you dislike about Basware?**

Hard to navigate when it comes to finding invoices.

**What problems is Basware solving and how is that benefiting you?**

It gives me good visibility for AP purposes, especially for the approver.

**Official Response from Rob Wilson:**

> Hi Felix,

Thank you for your response, its great to hear you are happy with our solution. We do have some supporting documents to help with invoice searches.

I've attached a link you may find useful to a tutorial on our search functionality.

  ### 24. Neutral

**Rating:** 4.0/5.0 stars

**Reviewed by:** Catalina S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Basware?**

the fact that all the information are in the same place, we can have visibility over your invoicess, payments

**What do you dislike about Basware?**

sometimes is working very slowly, big  data base

**What problems is Basware solving and how is that benefiting you?**

tehnical probems

**Official Response from Rob Wilson:**

> Thank you, Catalina, for your review on G2. We appreciate you recognizing Basware's ability to centralize information, enhancing visibility into invoices and payments. Your feedback regarding system performance with large databases is noted.

  ### 25. Very useful. And it flexible, for any company

**Rating:** 4.0/5.0 stars

**Reviewed by:** Claudiu P. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Basware?**

The AP automation. Still some AI improvements needs to be added

**What do you dislike about Basware?**

The people from their support/ticketing department.

**What problems is Basware solving and how is that benefiting you?**

Having the invoices directly in the system, and processed by it

**Official Response from Rob Wilson:**

> Thank you Claudiu for acknowledging Basware's flexibility and usefulness in AP automation on your G2 review. We take your feedback about our support/ticketing department seriously and are committed to delivering best in class support, to that end we are continuously investing in improving this so will aim to do better in future. 

  ### 26. Eastern Capital CIR Pte Ltd

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Paper & Forest Products | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about Basware?**

Fast Invoice processing, efficiency delivery

**What do you dislike about Basware?**

Tedious re-creating Invoice every month evry time

**What problems is Basware solving and how is that benefiting you?**

Fast and on record

**Official Response from Hannah Greedy:**

> We're glad to hear that you appreciate the fast invoice processing and efficiency of Basware. We understand that re-creating invoices can be tedious, and we're constantly working to improve our system to make this process easier for our users.

  ### 27. System gets the job done

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dathan O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about Basware?**

I like how it's broken into progression categories for the payment process.

**What do you dislike about Basware?**

It may be our process, but the options selection when transferring or moving to another department doesn't have the descriptions I most frequently use.

**What problems is Basware solving and how is that benefiting you?**

It allows me to communicate in one place to get the vendors paid. It Automates payment for anything that doesn't have immediate discrepancies in the payment process.

**Official Response from Rob Wilson:**

> Thank you for sharing your thoughts, Dathan. It's great to hear that you appreciate how Basware streamlines the payment process into progression categories. We've noted your feedback about options for department transfers and will share it with our product management team for future improvements.

  ### 28. Basware is a great tool, but needs some improvements.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Basware?**

All-in-one tool, Easy access and user friendly layout, lot of possibilities.

**What do you dislike about Basware?**

Basware is a standard tool and needs to be personalized. Lot of improvements could be done, but that needs bigger and better support.

**What problems is Basware solving and how is that benefiting you?**

Basware helps us to have purchase-to-pay process in one tool.

**Official Response from Rob Wilson:**

> Thank you for your review, acknowledging Basware's all-in-one capabilities while also highlighting areas for improvement; your insights are invaluable in guiding our ongoing enhancements.

  ### 29. Mobile collaborative and paperless invoice processing tool - Basware

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sudip G. | Information Technology Analyst, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** August 22, 2022

**What do you like best about Basware?**

The best features of Basware  are :
1. Basware enhances the visibility and control of payables' financial process. It gives more control to business users for more efficient invoice handling.
2. The Basware invoice management console is very intuitive, and the UI is not complex. Business users like minimalist UI for such Pyabales processing tool.
3. The support by Basware is best in class, whenever we have faced a data interfacing issue with our ERP, we have logged tickets in their system. Basware support has always helped us in every situation of difficulty.

**What do you dislike about Basware?**

Till now Basware has been an excellent value addition to our Payables invoice and payment processing system. One feature of Basware needs some improvement. The processing of pdf invoices by Basware needs improvement. Basware reads pdf invoices and auto-populates the invoice data in the system, but this machine reading of pdf is not 100 % accurate yet and needs human supervision.

**What problems is Basware solving and how is that benefiting you?**

The Basware solution lets us automatically receive and process electronic invoices into our accounting system. We have multi-level approval configured in our system, such that payables invoices go for two rounds of approval before being considered for payment. Basware removes a lot of manual effort in data entry and correction. Basware can be programmed very easily and well integrated with major ERP systems for automated payables invoice processing.

  ### 30. Basware working perfectly fine

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about Basware?**

It helps me review theinvoices very easily using its automatic coding.

**What do you dislike about Basware?**

it is working as expected nothing to complain as of now.

**What problems is Basware solving and how is that benefiting you?**

It helps share invoices easily and review / approve them with out any issue, which earlier was very complex with other product.

**Official Response from Rob Wilson:**

> Thank you for your positive feedback. We're delighted to hear that Basware's automatic coding has simplified your invoice review and approval process, aligning well with your expectations.

  ### 31. Good

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2023

**What do you like best about Basware?**

Ease of ordering is what i like the most in the Basware

**What do you dislike about Basware?**

nothing specific for now which i can recommend

**What problems is Basware solving and how is that benefiting you?**

Ease of purchasing

**Official Response from Rob Wilson:**

> Thank you for sharing your experience with Basware. We're pleased to hear that our platform is simplifying your purchasing process effectively.

  ### 32. Great tool for finance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Basware?**

the application is very user friendly and intuitive

**What do you dislike about Basware?**

the registration seems a bit tedious but ok overall

**What problems is Basware solving and how is that benefiting you?**

easier to handle invoices

**Official Response from Rob Wilson:**

> Thank you for noting Basware's user-friendly interface and its efficacy in invoice management; your input is essential for our ongoing refinement.

  ### 33. Good procurement solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Geeta B. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Basware?**

ERP intergration TAT, integration support

**What do you dislike about Basware?**

No AR solution as of now, maybe could be elaborated

**What problems is Basware solving and how is that benefiting you?**

Creating and generating e-invoices,

**Official Response from Rob Wilson:**

> Thank you for your response, its great to hear positive feedback on our solution.

As we continue to grow we are actively assessing new functionality to develop and/or acquire so watch this space as regards to AR :)

  ### 34. I enjoy Baseware

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nikesha P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about Basware?**

What I enjoy the most about bakeware is the initial process.

**What do you dislike about Basware?**

What I dislike is that I can't find all the vendors in Baseware, and the approval.

**What problems is Basware solving and how is that benefiting you?**

Baseware is helping with getting Vendors paid.

**Official Response from Rob Wilson:**

> Thank you for sharing your experience, Nikesha. We're glad the initial process resonates with you, and we'll take your feedback about vendor availability and approvals to further refine our platform for an even better user experience.

  ### 35. experienced platform in trial mode

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Basware?**

User friendly platform and really easy to use

**What do you dislike about Basware?**

More fields regarding payment information would be great

**What problems is Basware solving and how is that benefiting you?**

Invoice management on the supplier side. It makes it easier for them to send invoices for payment

**Official Response from Rob Wilson:**

> Thank you for sharing your experience with Basware’s trial mode on G2. We're pleased that you find our platform user-friendly and effective for invoice management on the supplier side.

Your feedback about incorporating more fields for payment information is duly noted. We will pass this onto product management as part of our customer feedback program.

We invite you to explore our resources for more best practices and industry trends to maximize your benefit from Basware's offerings. If you have further suggestions or questions, please don't hesitate to reach out to our customer support.

  ### 36. a good tool for finance professionals

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Basware?**

I like the design and how easy it is to use

**What do you dislike about Basware?**

there are a few fields tha could be improved regarding payment information

**What problems is Basware solving and how is that benefiting you?**

easy for invoice management on the supplier side

**Official Response from Rob Wilson:**

> Thank you for your review on G2, highlighting Basware's user-friendly design for finance professionals. Your feedback about improving certain fields related to payment information is valuable, and we're committed to ongoing enhancements in that area.

  ### 37. Good Payables management product that is easy to learn and use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about Basware?**

internal correspondence is easy within basware and receive email notifications when messages are received.

**What do you dislike about Basware?**

No real concerns with the product as it is fairly straight forward to use

**What problems is Basware solving and how is that benefiting you?**

Helping us process payables more efficiently and with the matching rules allows for less data entry being required.

**Official Response from Rob Wilson:**

> We appreciate your positive review. It's great to hear that Basware is making your payables management more efficient and reducing manual data entry, in line with our commitment to streamlining business processes. Thank you for your valuable insights.

  ### 38. Proficient P2P solution with AP automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Subhan G. | Senior Associate Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about Basware?**

1. Easy-to-use product for process and expenditures with strong rule-based automation capabilities to optimize our purchase-to-pay services.
2. Machine learning embedded in non-PO invoice processing
3. Simplified workflow tool to code and approve invoices that are not related to purchase orders.
4. It's capable to cover all types of materials and services, business typology and vendors (3rd party, inter-company, customer-vendors etc.)

**What do you dislike about Basware?**

1. Can only process one bill at a time and if canceled, can't be restored.
2. Short setup time for creating invoice routings.
3. There is no proper guide/help provided with the tool to educate users on its capabilities.
2. Would be great if tax management is added as a feature to manage labor finances.

**What problems is Basware solving and how is that benefiting you?**

Basware is the best money transferring software, offers us a variety of payment and receiving choices, and all data is end-to-end encrypted.
1. To efficiently manage large-amount invoices, use Basware Purchase as the payment application.
2. Errors are documented so that the user is aware of what has to be fixed or is missing.
3. It additionally enables users to make or receive payments worldwide.

  ### 39. Basware is great

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** July 02, 2023

**What do you like best about Basware?**

and the integration with external shops is a great asset that separates it from competitors.

**What do you dislike about Basware?**

The automated coding does need work to ensure it works as intended

**What problems is Basware solving and how is that benefiting you?**

It offers an integration of invoicing and external shops linked together for ease of use.

**Official Response from Rob Wilson:**

> Thank you for your response, its great to hear you are happy with our solution.

We are continuously developing the automated coding functionality so you should see improvements in your experience with this.

  ### 40. Life is easy with best accounting Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shivam G. | Digital Specialist Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Basware?**

The best invoice processing and invoice status monitoring software is Basware. In Basware, we track a variety of additional actions that facilitate our daily operations. The automation will significantly lessen the workload, and the user interface is excellent. Basware and Intacct have excellent integration. The review procedure is excellent. Digitizing every step of the payment process, from the first to the final.
The use of machine learning and artificial intelligence for automation.
Reduce workload by automating manual activities

**What do you dislike about Basware?**

We are unable to process the report of the invoices on a specific day. More shortcut keys would make things even simpler to use. Sometimes, system-loaded invoices will use dates that are not in the proper format. It would be ideal if the dates appeared as "mm-dd-yyyy." We receive a warning that if the location amount is not calculated, we cannot progress with the next steps and we are unable to post cross-location entries, for instance, if any adjustment entry between one location to another location cannot be set off. We are unable to obtain a list of the loaded invoices for a specific day. The program doesn't issue a duplicate-warning alert if a single invoice is imported twice and the invoice number is in a different format because everything else is the same.

**What problems is Basware solving and how is that benefiting you?**

We upload the invoices into Basware, and the individual business owner approves each invoice, giving it credibility. Once the invoice is loaded, we move it to Intacct to speed up processing and reduce time. Auditing Issues Reconciliations are simple, journal entry preparation is simple, and multiple location entries are simple. Journal preparation is simple; we can even include workings in them. This is helpful if we go back and double-check the documents for workings. For the accounts payable procedure, which involves processing vendor invoices, we use Basware. Coding and matching bills to POs. Additionally, Basware is used for the assessment and approval of all invoices. Software like Intacct is linked with Basware.

  ### 41. Good Invoice processing software with 3 way matching

**Rating:** 4.0/5.0 stars

**Reviewed by:** Punith G. | Associate Specialist- Accounts Payable, Finance, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2022

**What do you like best about Basware?**

Basware is a great software for processing invoices with an easy-to-configure approval matrix. The status chart is really helpful to know the status of invoices under process. The user interface is so much better than the previous version.

**What do you dislike about Basware?**

There needs to be more automation for the detection of information not limited to vendor and invoice details but also the capture of banking information and other info. Artificial intelligence & machine learning needs to be used to make the platform add value to the users as many new softwares are offering these features.
There need to be free on-demand courses made available to the users so that users can learn using Basware easily.

**What problems is Basware solving and how is that benefiting you?**

We are using Basware for processing invoices. 3-way match of invoice-GRN-PO is the main use in our company. We use Basware with other software like Blackline, Openair and Intacct. Integration is easy with Basware.

  ### 42. Cloud Based processing of invoices through  API's and exporting them to another accounting software.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sparsh  M. | Test Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Basware?**

Its Network allows receiving all types of invoices on a global scale making it easy to connect 100% suppliers and 100% transparency in spending visibility.
Most importantly, With Basware suppliers  don't have to pay for joining the network and reduce man-hours for invoice processing, approving and tracking.

**What do you dislike about Basware?**

Customer support level of Basware is not satisfactory, Basware takes way too long in resolving issues than their counterparts and thus it lacks behind many of its competitor.

**What problems is Basware solving and how is that benefiting you?**

Basware is solving issues related to e-invoices mismatching, problems in e-procurement, payable automation, expense and travel management, and analytics.
It also supports different platforms for its application but it's typically only for mid-size and large enterprises.

  ### 43. Basware Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ganesh K. | Team Lead Finance, Enterprise (> 1000 emp.)

**Reviewed Date:** April 11, 2022

**What do you like best about Basware?**

Matching queue, ease of copy-pasting, it shows if there is a duplicate invoice entry, ease of loading the invoice, coding the department and project at the time of loading the invoice itself.

**What do you dislike about Basware?**

We cannot get a summary of the invoices loaded for a particular day. If a single invoice is loaded twice and the invoice number is in different format, the software doesn't give a warning message that it might be a duplicate as everything else is the same.

**What problems is Basware solving and how is that benefiting you?**

we load the invoices in basware and the approval of the invoices is done by the respective business owner thus giving it authenticity. once invoice is loaded we move it to intacct thereby reducing the time and we can process the invoice early.

  ### 44. Review Baware

**Rating:** 3.5/5.0 stars

**Reviewed by:** Abhijeet . | Software devloper, Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Basware?**

- Digitize all operations from the starting point to the end in the payment process.
- Use artificial intelligence and machine learning for automation.
- Save time by automating manual tasks.

**What do you dislike about Basware?**

-Sometimes the program gets stuck or lags while performing multiple functions simultaneously.
-There is a need for improvement in the expense entry process.
-You have to restart in case of lagging or stuck programs.

**What problems is Basware solving and how is that benefiting you?**

Basware provides a nice experience in processing payable invoices in the organization. It benefits me by saving time and effort and providing ease in invoice processing.

  ### 45. Basware- base of modern day invoices

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ravi S. | Technical Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about Basware?**

Basware is used for modern day invoice ggeneration, it is networked purchase to pay model used for procurement and bill pays.its a nascent buisness which makes life easier for any busiensss

**What do you dislike about Basware?**

It's basically a saas provider so for using its services we basically need a trained person not every accounts person can usenit..

**What problems is Basware solving and how is that benefiting you?**

It's solving all payment related issues and your finances can managed at a single click, it's procure to pay model is hit

  ### 46. Invoice Billing done Automated

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vikas H. | Accounting Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2022

**What do you like best about Basware?**

The user interface is really good and the automation will really reduce the workload. The integration between Intacct and Basware is great. The review process is amazing.

**What do you dislike about Basware?**

We cannot add more than one memo or description which would have helped a lot because it will help us identify the different line items. If there would be a trial module it would be great.

**What problems is Basware solving and how is that benefiting you?**

Loading AP Invoice. The integration of Basware and Intacct is easy. Three-way matching of Invoice, Purchase Order and Goods Receipts is well co-ordinated and easy to access and deal in.

  ### 47. Basware - Invoicing made simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aditya M. | SAP Technical Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** August 22, 2022

**What do you like best about Basware?**

Basware is a great software for invoice creation for business

**What do you dislike about Basware?**

Only thing that can be improved is user interface of basware, thats why developers are creating custom user interface as standard ui not much reliable

**What problems is Basware solving and how is that benefiting you?**

Basware made purchase sell orders very simple as we were using traditional billing invoice softwares this made it easy and simple

  ### 48. Nice

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marichandran C. | System Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Basware?**

Invoice Management

Contract Lifecycle Management (CLM)

Supplier Relationship Management

Purchasing

**What do you dislike about Basware?**

As of now, i haven't felt anything dislike with Basware

**What problems is Basware solving and how is that benefiting you?**

SAVE TIME, SAVE MONEY

  ### 49. Good system with some front end work required to get running smoothly

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** September 16, 2021

**What do you like best about Basware?**

Automatic PO and invoice matching, interface is pretty useful in terms of drilling into data once you get familiar. Powerful reporting tools with a decent knowledge database available for users  (though the design of reports will need a business owner to really take control over).

**What do you dislike about Basware?**

Some learning curve to get up and running as well as to begin rolling so many vendors onto the new system. Significant training requirements pending the software you may be transitioning away from.

**What problems is Basware solving and how is that benefiting you?**

Automating the process of receiving invoices from vendors as well as matching with purchase orders helps to eliminate manual work for AP once implemented effectively. Reporting options continue to present areas for further wins to help isolate any problem points in the workflow.

  ### 50. User friendly invoice processing platform with good UI

**Rating:** 3.5/5.0 stars

**Reviewed by:** Punith G. | Staff Accountant, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2021

**Describe the project or task Basware helped with:**

Basware is used mainly for invoice processing and exporting data to another accounting software. Invoices loading and processing with multiple users is great. We have not faced any issue while processing bulk invoices except while logging in.

**What do you like best about Basware?**

The user interfaces of basware on internet Explorer is easy to navigate.

**What do you dislike about Basware?**

The new UI on Microsoft Edge Or chrome is a little bit difficult to navigate and we have not be able to track invoices processed previously.

**What problems is Basware solving and how is that benefiting you?**

Basware is very helpful in processing invoices.


## Basware Discussions
  - [What is purchase-to-pay process?](https://www.g2.com/discussions/what-is-purchase-to-pay-process) - 1 comment
  - [What is verian?](https://www.g2.com/discussions/what-is-verian) - 1 comment
  - [What is e invoicing Basware?](https://www.g2.com/discussions/what-is-e-invoicing-basware) - 1 comment
  - [What does Basware do?](https://www.g2.com/discussions/what-does-basware-do) - 1 comment

- [View Basware pricing details and edition comparison](https://www.g2.com/products/basware-basware/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-08+17%3A59%3A50+-0500&secure%5Bsession_id%5D=467fc7b7-4e59-47cd-ae0c-a7201784cd1e&secure%5Btoken%5D=aeb4628544942bb00e191a00c87cd05ddfd2f2c1ed35fb75931b7507c966f75f&format=llm_user)
## Basware Integrations
  - [Aurora 2.1](https://www.g2.com/products/aurora-2-1/reviews)
  - [Azure Databricks](https://www.g2.com/products/azure-databricks/reviews)
  - [Azure Pipelines](https://www.g2.com/products/azure-pipelines/reviews)
  - [DM Valid](https://www.g2.com/products/dm-valid/reviews)
  - [Infor CloudSuite M3](https://www.g2.com/products/infor-cloudsuite-m3/reviews)
  - [Oracle Database](https://www.g2.com/products/oracle-database/reviews)
  - [Oracle EBS Financials](https://www.g2.com/products/oracle-ebs-financials/reviews)
  - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews)
  - [SAP Analytics Cloud](https://www.g2.com/products/sap-analytics-cloud/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews)
  - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews)

## Basware Features
**Contract Management Platform Features**
- Contract Creation
- Customizable Templates
- Contract Editing
- Contract Attachments
- Contract Collaboration
- Approval Process
- Notifications & Reminders
- Contract Database
- Integrations / APIs
- Reporting & Dashboards
- Government Contracts
- Specialty Contracts
- Alerts/Notifications
- Third-Party Integrations

**Setup**
- Data
- Approvals
- Alignment
- Real-Time Data

**Management**
- Approval
- Communication
- Documents

**Planning**
- Processes
- Contracts
- Content
- Requisition

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Invoice Generation**
- Templates
- Digital Invoices
- Recurring Invoices

**Management**
- Approval
- Communication
- Documents
- Receipt of Goods

**Contract Creation & Management**
- Contract Creation
- Contract Templates
- Contract Editing
- Contract Attachments

**Supplier Marketplace**
- Library
- Categorization
- Catalog Management
- Real-Time Data
- Workflow Management
- Supply Chain Management
- Template Management
- Contract/License Management
- Bid Management
- Requisition Management
- Project Management
- Purchase Order Management
- Global Sourcing Management
- Spend Management
- Auction Management
- Invoice Management
- Budget Management
- Vendor Management
- Supplier Management
- Audit Management
- Document Management
- Procurement Management
- Rfx Management
- Supplier Risk Management
- Performance Management
- Compliance Management

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Performance**
- KPIs
- Benchmarks
- Forecasting
- Savings

**Performance**
- Evaluation
- Selection
- Supplier Risk Management
- Communications Management
- Vendor Master Data Management
- Workflow Management
- Document Management
- Invoice Management
- Compliance Management
- Contact Management
- Vendor Management
- Inventory Management
- Procurement Management
- Supplier Management

**Execution**
- Sourcing
- Purchasing
- Invoicing
- Procurement Management
- Order Management

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance
- Recurring Payments

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

**Planning**
- Processses
- Contracts
- Content
- Requisition
- Customizable Templates

**Collaboration**
- Contract Collaboration
- Approval Process

**Contract Management**
- Compliance
- Revenue
- Negotiations

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Supplier Information**
- Profiles
- Supplier Qualification
- Transaction History

**Analytics**
- Visibility
- Performance
- Spend
- Financial Reporting

**Analytics**
- Due Dates
- Benchmarking
- KPIs

**Analytics**
- Due Dates
- Cashflow
- KPIs
- Payment Tracking

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Other Platform Features**
- Notifications & Reminders
- Contract Database
- Contract Compliance
- Integrations / APIs
- E-Signature

**Payment Cards**
- One-time Virtual
- Recurring Virtual
- Physical

**Data Collection**
- Spend
- Compliance Reports
- Savings
- Customizable Reports

**Agentic AI - Contract Management**
- Autonomous Task Execution

**Additional Functionality**
- Reporting/Analytics
- Electronic Signature
- Full Text Search
- Data Import/Export
- CRM
- Audit Management
- Digital Signature
- Contract Drafting
- Activity Tracking
- Customizable Reports
- Sell Side (Customers)
- Task Management
- Renewal Management
- Annotations
- Workflow Management
- Data Extraction
- Audit Trail
- Contract Negotiation
- Drag & Drop
- Document Storage
- Customizable Fields
- AI Redlining
- Version Control
- Completion Tracking
- Contact Management
- Access Controls/Permissions
- AI Copilot
- Document Review
- Customizable Branding
- Configurable Workflow
- Document Management
- Compliance Tracking
- Buy Side (Suppliers)
- Payment Processing

**Additional Functionality**
- Supplier Quality Control
- Real-Time Monitoring
- Supplier Web Portal
- AI Copilot
- Quotes/Estimates
- Data Visualization
- Performance Monitoring
- Import/Export Data
- Third-Party Integrations
- Generative AI
- Activity Dashboard
- Audit Trail
- Multi-Vendor
- Alerts/Notifications
- Reporting/Analytics
- Collaboration Tools
- Customizable Reports
- Real-Time Data

**Integration**
- Accounting
- Payment Integration
- ERP
- ERP integration

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Supplier Management**
- Evaluation
- Selection
- Risk Management
- Inventory Management
- Vendor Management
- Workflow Management
- Compliance Management
- Purchase Order Management
- Requisition Management
- Bid Management
- Auction Management
- Sourcing Management
- Returns Management
- Fixed Asset Management
- Contract/License Management
- Supplier Management
- Spend Management
- Order Management
- Shipping Management
- Warehouse Management
- User Management
- Catalog Management
- Receipt Management

**Contract Data**
- Reporting & Dashboards
- Advanced Contract Analytics

**Reporting**
- Real-Time Monitoring
- Multiple Views
- Data Import/Export
- Budgets
- Real-Time Updates
- Real-Time Reporting
- Real-Time Analytics

**Project Management**
- Activity Dashboard
- Repository
- Lifecycle

**Agentic AI -  Procure to Pay**
- Multi-step Planning
- Autonomous Task Execution
- Proactive Assistance

**Additional Functionality**
- Generative AI
- Integration Management
- Vendor Management
- Contract Lifecycle Management
- Budgeting/Forecasting
- Compliance Management
- AI Copilot
- Inventory Management

**Execution**
- Sourcing
- Purchasing
- Invoicing

**Payments**
- Vendor
- Recurring
- Employee Reimbursements
- ACH
- Reimbursement Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Strategic Sourcing**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Third-Party Integrations
- ERP integration

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Additional Functionality**
- Approval Process Control
- Collaboration Tools
- Reporting & Statistics
- Generative AI
- API
- Access Controls/Permissions
- Order Tracking
- Inventory Control
- Budgeting/Forecasting
- AI Copilot
- Real-Time Analytics
- Spend Analysis
- Multi-Currency
- Audit Trail
- Real-Time Reporting
- Activity Tracking
- Search/Filter
- Spend Control
- Data Import/Export
- Alerts/Notifications
- Invoice Processing
- Receiving
- Document Storage
- Quotes/Estimates
- Supplier Web Portal
- Supplier Qualification
- RFP Creation
- Reminders
- Self Service Portal
- Purchasing & Receiving
- Risk Assessment

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance
- Submittal
- Configurable Workflow

**Fraud & Risk Management**
- Notifications
- Unique Cards
- Controls
- Budget Control
- Approval Process Control
- Spend Control
- Prepaid Cards

**Agentic AI - Contract Lifecycle Management (CLM)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Supplier Information**
- Profiles
- Qualifications
- History

**Agentic AI - Spend Management**
- Proactive Assistance

**Additional Functionality**
- Reminders
- Activity Tracking
- Invoice Processing
- Accounting Integration
- Categorization/Grouping
- Reporting & Statistics
- Configurable Workflow
- Spend Analysis
- Expense Tracking
- Third-Party Integrations
- Accounting
- Audit Management
- Approval Workflow
- AI Copilot
- Supplier Management
- Invoice Management
- Billing & Invoicing
- Transaction History
- Purchase Order Management
- Audit Trail
- Generative AI
- Expense Claims
- Workflow Management
- Time & Expense Tracking
- Multi-Currency
- Vendor Management
- Procurement Management
- Credit Card Management
- Compliance Management
- Requisition Management
- Customizable Reports
- Ad hoc Reporting
- Financial Management
- API
- Rules-Based Workflow
- Receipt Management
- Activity Dashboard
- Purchasing & Receiving

**Analytics**
- Visibility
- Performance
- Spend
- Due Dates
- KPIs

**Integration**
- Accounting
- Payments
- ERP
- Procurement

**Agentic AI - Purchasing**
- Proactive Assistance
- Decision Making
- Budgeting/Forecasting

**Additional Functionality**
- Approval Process Control
- Collaboration Tools
- Reporting & Statistics
- Generative AI
- API
- Access Controls/Permissions
- Order Tracking
- Inventory Control
- AI Copilot
- Real-Time Analytics
- Spend Analysis
- Multi-Currency
- Audit Trail
- Real-Time Reporting
- Activity Tracking
- Search/Filter
- Spend Control
- Data Import/Export
- Alerts/Notifications
- Invoice Processing
- Receiving
- Document Storage
- Quotes/Estimates
- Accounting Integration
- Third-Party Integrations
- Multi-Location
- Expense Tracking
- Purchasing Reports
- Activity Dashboard
- Customizable Reports
- Real-Time Data

**Risk**
- Analysis
- Identification
- Scoring

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Data Import/Export
- Invoice Management
- Online Banking
- 1099 Preparation
- Generative AI
- Receipt Management
- AI Copilot
- Fraud Detection
- Duplicate Payment Alert
- Document Management
- Compliance Management
- Inventory Management
- Check Writing
- Mobile Access
- Audit Trail
- Reporting/Analytics
- Multi-Currency
- Status Tracking
- Activity Dashboard
- Cash Management
- Alerts/Notifications
- Billing & Invoicing
- Vendor Management
- Anomaly Detection
- API
- ACH Payment Processing
- Invoice Processing
- Aging Tracking
- Supplier Management
- General Ledger
- Expense Tracking
- Bank Reconciliation
- Workflow Management
- Customizable Reports
- Approval Process Control
- Electronic Funds Transfer
- Purchase Order Reconciliation
- Financial Management
- Workflow Automation

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