TB
Taylor B.
Senior Webinar Marketing Manager & Team Lead
Mid-Market (51-1000 emp.)
"A Versatile Project Management Tool with Room for Improvement"
4/5
What do you like best about Basecamp?

I use Basecamp for project management and really appreciate how colorful and easy it is to use. The message boards work surprisingly well for keeping conversations organized, allowing each conversation to live as its own post, instead of everything being buried in Slack threads or scattered across emails. The initial setup was very easy! Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

There's no true Gantt-style view, so you can't easily see how everything overlaps, which makes it hard to spot bottlenecks across projects. If you're managing multiple webinars at once, this is where it can feel limiting. Review collected by and hosted on G2.com.

HN
Heather N.
Manager, Communications
Small-Business (50 or fewer emp.)
"Easy to Use and Simplifies Communication Between Teams"
4/5
What do you like best about Basecamp?

It provides a central location to see past communication versus sifting through emails. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

Put the replies under the message replied to versus always at the bottom. Review collected by and hosted on G2.com.

Pamela R.
PR
Pamela R.
IT Project Management | Organizational & Performance Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
"A Clean and Effective Tool for Organized Collaboration"
4.5/5
What do you like best about Basecamp?

It brings everything together—tasks, messages, files, and schedules—into one structured space, making it easy to keep both internal teams and clients aligned. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

I feel it to simply for more complex projects, it lacks advanced features like detailed reporting which is important when managing larger projects Review collected by and hosted on G2.com.

S T.
ST
S T.
Freelancer
Small-Business (50 or fewer emp.)
"Great for collab but the UI can be confusing"
4/5
What do you like best about Basecamp?

Honestly, the homepage is great. All your activities are in one place. Sometimes it can be confusing to find things within. The system itself in the homepage is very helpful. Basecamp also sends you daily notifications as to what’s going on, even if you’re not directly involved. You can choose to see or not see conversations from other coworkers. No spam emails. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

The interface can be a little bit confusing if you don’t know what you’re looking for. I’m on a Mac so I can just use command J to look for what I’m looking for, but it can be difficult. Review collected by and hosted on G2.com.

Lea P.
LP
Lea P.
Programs Manager
Small-Business (50 or fewer emp.)
"Easy Project Tracking, Affordable Pricing"
4/5
What do you like best about Basecamp?

I appreciate how easy it is to understand and create teams and projects with Basecamp. It really helps with automatic team check-ins and using Hill charts for progress tracking. It's also a plus that Basecamp offered better pricing compared to the previous tool we used, Asana. The initial setup was very easy for me because I had used it before. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

Visually I don't love it but it works so I don't complain. I feel like it looks a little childish. Review collected by and hosted on G2.com.

VA
Vikram A.
product engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Effortless Project Management with Unmatched Simplicity"
4.5/5
What do you like best about Basecamp?

What i like the most about basecamp is its simplicity and sharp focus on clarity. Unlike other project management tools that feel bloated, basecamp keeps things streamlined like tasks, discussions and files are all in one place without unnecessary complexity. The message board and to-do lists make it easy to keep my team aligned without drowning in notifications. I also like that it reduces context switching. I dont have to jump between multiple apps to manage projects. The clean UI and minimal learning curve mean new team members can get up to speed quickly which is a huge win for productivity. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

i often need advanced features like dependency tracking and integration with development tools but basecamp doesn't offer much in terms of automation or analytics which makes it harder to manage large scale projects. Review collected by and hosted on G2.com.

Carlos Andrés P.
CP
Carlos Andrés P.
Talent & Culture Champion L4
Small-Business (50 or fewer emp.)
"Intuitive and Effective Project Management Tool"
5/5
What do you like best about Basecamp?

I think Basecamp is very intuitive and simple. I like that we get notifications on email, on the app itself, and also when you integrate it with Slack. This helps us know what's happening and what progress we have. I enjoy tagging people, uploading things, using emojis, and comments. The ability to change due dates for a day or a certain amount of days is really handy. I appreciate how you can personalize the different boards for different projects, whether you want to use a chat, a dialogue service, or focus on task-based projects or calendar-based tasks. Basecamp makes the experience of using it very simple, intuitive, quick, automated, and enjoyable, which I really value. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

I think there's room for more customization on the app. On how to manage projects and how to set due dates or, having multiple assignees. The way it's managed, it's something that you can do, but I think it can be done better, like, you don't have the chance to do a campaign board if you want to. So maybe have a few other ways in which you can present boards will be ideal. More customizable. And I think they are off to a more robust or complete, project management tool with those type of adjustments. Review collected by and hosted on G2.com.

Ruwais (Roy) K.
RK
Ruwais (Roy) K.
Recruiter
Mid-Market (51-1000 emp.)
"Basecamp Makes Team Organization Effortless and Centralized"
5/5
What do you like best about Basecamp?

I love how everything—tasks, files, messages, and schedules—is in one place. No more digging through emails or 5 different apps just to find something.

2. Basecamp keeps my team super organized without being complicated. Even new team members pick it up quickly, which saves a ton of time.

3. The To-Do lists are simple but powerful. Assigning tasks, adding due dates, and tracking progress feels effortless. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

Sometimes I wish there were more advanced customization options, but honestly, the simplicity is also what makes it easy to use. Review collected by and hosted on G2.com.

LiyakatAli L.
LL
LiyakatAli L.
Project Manager
Mid-Market (51-1000 emp.)
"Organized Project Management, But Support Needs Improvement"
4/5
What do you like best about Basecamp?

I really like Basecamp's message board feature where we chat about a particular topic and share thoughts from different team members. Once things get clarified, we use the tools section to plan our tasks. I also appreciate the document feature, which helps us keep all our documents in a centralized place. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

I don't like the user-based pricing over Basecamp. The support team is sometimes not helpful and feels more like an AI chatbot. They don't understand the context of the question and give textbook prewritten answers. Also, even though Basecamp claims to reduce the need for emails and other forms of communication, that's not usually the case for us. Review collected by and hosted on G2.com.

VM
Vivian M.
Project Coordinator
Mid-Market (51-1000 emp.)
"Supports Excellent Task Tracking and Intuitive Cross-Team Collaboration"
5/5
What do you like best about Basecamp?

It’s task dependency feature is excellent and it provides an intuitive interface that makes cross-team collaboration easy. The platform also makes it easy to assign tasks with descriptions and gives clear visibility of tasks progress. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

I have never experienced any bugs or issues it is very efficient in task management and team collaboration. Review collected by and hosted on G2.com.