Loni S.
LS
Loni S.
Operations Manager
Small-Business (50 or fewer emp.)
"Intuitive Tool for Global Team Collaboration"
4.5/5
What do you like best about Basecamp?

I like how easy and intuitive Basecamp is. It's easy to find the conversation and thread of a product, and I can see all of our conversations at a glance. Basecamp helps us organize our products into different areas where we can have ongoing conversations with everyone involved in the process. It's accessible regardless of location, which is a plus given our global team. The intuitive layout makes it easier to track and see what is happening with our products. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

I'd like to see if there are ways to integrate Basecamp with our other tools so it's not yet another tool to check, even though we do receive the emails when there are updates and new messages. Review collected by and hosted on G2.com.

Diego S.
DS
Diego S.
Community Manager
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A good experience with Basecamp is opening it and immediately knowing what needs attention."
4/5
What do you like best about Basecamp?

What I like best about Basecamp is its simplicity with structure. Everything related to a project lives in one place—messages, tasks, files, schedules, and check-ins—so there’s far less switching between tools. Communication feels clearer and more intentional, especially with message boards and automatic check-ins that reduce noisy, real-time chat. It also has a low cognitive load because it’s deliberately opinionated: there aren’t endless features, just the ones most teams actually need, which makes adoption and consistency easier. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

What I dislike about Basecamp is that its simplicity can feel limiting once a team’s needs grow. The task management is fairly basic, so if you need advanced workflows, dependencies, custom statuses, or detailed reporting, it can feel restrictive. There’s also no real-time chat in the way tools like Slack offer, which is intentional but can be frustrating for teams that rely on quick back-and-forth conversations. Customization is minimal overall, so you have to adapt your processes to Basecamp rather than tailoring the tool to how your team already works. Finally, for very large or complex projects, it can be harder to get a high-level view of progress across multiple projects without exporting data or using external tools. Review collected by and hosted on G2.com.

Marylou L.
ML
Marylou L.
Chef de Projet Editorial et Social Media
Enterprise (> 1000 emp.)
"Simplified and Intuitive Project Management"
4/5
What do you like best about Basecamp?

I really appreciate the fact that Basecamp is intuitive and easy to use. It is very responsive and customizable, which allows me to adapt the tool according to my needs. The creation of cards by project is a feature that I use often and find very practical. The to-do list templates are also very useful and greatly facilitate organization. The assignment of tasks and the dating of tasks are aspects that I really like, as they allow for better project management. Finally, the initial setup of Basecamp is very simple to handle, and everything becomes intuitive and fast once the setup is completed. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

I would like to be able to be even more precise in scheduling tasks by setting action times or action durations. Review collected by and hosted on G2.com.

BT
Brian T.
Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Practical, Low-Overhead Task Management That Keeps Our Projects on Track"
4.5/5
What do you like best about Basecamp?

I use basecamp daily ad a part of my regular workflow. What i like about basecamp is how it keeps task management practical and low overhead while still covering the essentials i needed to run projects smoothly. Creating and assigning tasks is straightforward, i can add clear descriptions, owners and due dates without getting lost in configuration. The ability to set deadlines and milestones wither manually or based on templates helps me keep work predictable and aligned with my delivery goals. I also like how to-do lists are scoped per user. Everyone in my team can see exactly what they are responsible for without unnecessary noise from unrelated tasks which is especially helpful in larger teams like mine. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

customization while intentionally limited to keep things simple, can also be frustrating. Review collected by and hosted on G2.com.

Raven B.
RB
Raven B.
Communications Coordinator
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Boosts Collaboration and Productivity Effortlessly"
4.5/5
What do you like best about Basecamp?

I use Basecamp to keep track of tasks and stay in touch with my team during high-level projects. It helps with our collaboration within and outside our organization. Our productivity has increased over the years. I like being able to create separate Projects to make it easy to keep track of data for future tasks, and it helps keep track of different projects for all the departments. I've enjoyed all the features and haven't had many issues in the last ten years of use. The initial setup was very easy since it was all online-based. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

I don't dislike anything about Basecamp Review collected by and hosted on G2.com.

Yasir (Yale) S.
YS
Yasir (Yale) S.
S
Mid-Market (51-1000 emp.)
"It has been a best project management tool"
5/5
What do you like best about Basecamp?

What I like best about Basecamp is how calm it feels to use. Everything you need is in one place without trying to do too much. Tasks, discussions, files, and timelines are easy to find, which cuts down on noise and constant back-and-forth. It helps teams stay aligned without turning project management into a full-time job. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

What I dislike about Basecamp is that it can feel a bit limiting once projects get more complex. The lack of advanced reporting, detailed task dependencies, and flexible views makes it harder to manage larger or fast-moving teams. It works well for simplicity, but that same simplicity can get in the way when you need deeper control or customization. Review collected by and hosted on G2.com.

VP
Vinayak P.
Associate manager
Mid-Market (51-1000 emp.)
"Basecamp Makes Project Planning Fast, Flexible, and Effortless"
4.5/5
What do you like best about Basecamp?

Basecamp helps me lay everything out clearly before i even start on the project. The task features are honestly a big thing for me. I can spin up tasks quickly, assign them with all the necessary details and set due dates without jumping through the hoops. The fact that i can layer on priorities, link dependencies and even schedule recurring tasks makes my planning smoother so much. The drag and drop capability feels small but it makes reorganizing timelines incredibly painless. I also appreciate how basecamp doesn't lock me into one way of working. Whether i'm running something tin a traditional way or managing iterative sprints, the system handles both without forcing me to overhaul my approach. when it comes to speed, basecamp is exceptionally fast , thanks to its intentionally lightweight feature set. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

one limitation i feel is the lack of built in time tracking. i have to rely on third party tools for time or billable hours which adds additional steps to my workflow. Review collected by and hosted on G2.com.

KS
kavitha s.
senior scientist
Information Technology and Services
Mid-Market (51-1000 emp.)
"Clean, Intuitive Project Coordination That Delivers Value From Day One"
4.5/5
What do you like best about Basecamp?

The upsides of using basecamp is its ability to distill complex project coordination into an interface that feels clean, intuitive and genuinely supportive of focused work. My work life often involve multiple parallel experiments, tight timelines and cross functional teams and basecamp does an excellent job keeping all of those moving parts organized without overwhelming me. The schedule feature keeps experiment timelines, regulatory submissions and cross team milestones visible in one place. This is particularly helpful when coordinating with collaborators working across sites and time zones. The message board is equally useful. It creates a central place for important updates and technical discussions that would otherwise get lost in email threads. Setting up the platform required almost no formal training for me. This ease of implementation made it possible for basecamp to deliver value from day one. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

I just enjoy using the basecamp platform for its simplicity and clean layout. it is highly reliable and pleasantly easy to use. Review collected by and hosted on G2.com.

Keah M.
KM
Keah M.
Webmaster
Small-Business (50 or fewer emp.)
"Intuitive and Efficient for Project Organization"
5/5
What do you like best about Basecamp?

I really like Basecamp's clean interface; it's very easy to use, and I didn't have to look anything up to figure out how to use it. It's made working with people who aren't in the office a lot easier, especially when managing design projects where I can put files in there, alert team members, and replace files when projects get pushed. It significantly reduces the need for emails, which can get grouped and lost. I appreciate how it simplifies communication with outside vendors and designers since they can put their drafts in there and we can comment directly in Basecamp. Also, the initial setup was so intuitive and easy that I didn't need tutorials. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

I don't have anything I don't like yet. Review collected by and hosted on G2.com.

HG
Hari G.
senior engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Basecamp Keeps Projects Calm, Clear, and All in One Place"
4.5/5
What do you like best about Basecamp?

Many platforms try to be everything and end up feeling bloated. Basecamp on the other hand focuses on clarity and calm. I always use the message board, To-Dos and campfire features which keep conversations and action items structured without forcing me to jump across multiple tools. I appreciate the fact that how everything for a project lives in one place from files, docs, discussions to schedules so there is no switching apps just to find context. I also like that basecamp gives me custom views so i can organize projects the way that is apt for my workflow. The followers feature is another subtle but valuable touch, sometimes i need to stay aware of a task without owning it and being able to follow it keeps me looped in without creating extra noise for others. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

while i can customize views to an extent, there is no advanced filtering or more powerful dashboards. this feels pretty minimal. Review collected by and hosted on G2.com.