Basecamp Reviews (5,488)

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Reviews

Basecamp Reviews (5,488)

View 11 Video Reviews
4.1
5,488 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Basecamp for its intuitive interface and centralized project organization, which simplifies task management and communication. The platform effectively reduces the need for multiple tools, making collaboration straightforward and efficient. However, some users note that it may lack advanced features for more complex project needs.

Pros & Cons

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Prasanth N.
PN
Prasanth N.
Campus Ambassador
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Basecamp’s Marvellous UI Makes Task Tracking and Planning Effortless"
5/5
What do you like best about Basecamp?

Basecamp offers a marvellous user interface that makes work easier for all employees. It helps everyone keep track of the tasks assigned to them while also maintaining a clear planner of all tasks along with their due dates. It also provides the option to set assignees for each task, so task management runs smoothly. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

The latest version of basecamp( basecamp 4) has got a lot of great features but I feel that they must update and set up an API endpoint to fetch labels from other platforms so that those labels can be updated in the basecamp interface. Review collected by and hosted on G2.com.

SG
Sathya G.
AI automation engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Clarity and Accountability Without Micromanagement—Hill Charts Shine"
4.5/5
What do you like best about Basecamp?

Probably my favorite part about basecamp is it encourages clarity and accountability without micromanagement. I value autonomy and trust in engineering workflows a lot, with basecamp i can exactly see what's happening and what's coming next but it never feels heavy. I also love basecamp's hill charts. they are very simple but powerful way for me to visualize progress without drowning in gnatt charts or duplicated status reports. It helps me communicate technical progress to non technical peeps in a visual way that actually clicks. Every project of mine has a predictable layout basically with message boards schedule and real time chat all in in one place. i never have to hunt through diffrent dashboards to find something. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

It doesnt offer robust API endpoints . Reporting could be more deeper than provided. Review collected by and hosted on G2.com.

Laura O.
LO
Laura O.
Project Manager
Mid-Market (51-1000 emp.)
"All-in-One Project Hub, but Too Loose for Dependency-Driven Workflows"
3/5
What do you like best about Basecamp?

Basecamp replaces the typical fragmented app stack. Instead of jumping between Slack for chat, Trello for tasks, Google Drive for docs, and email for announcements, Basecamp bundles these into a single project interface Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

Basecamp intentionally avoids complex task structures. You cannot easily set up strict dependencies (e.g., "Task B cannot start until Task A is complete") or built-in multi-stage subtasks. If your team relies on critical path methodology, complex engineering sprints, or rigid step-by-step approvals, Basecamp can feel far too loose. Review collected by and hosted on G2.com.

Kumail R.
KR
Kumail R.
Client Success Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"I haven’t had any stability issues or recurring bugs"
5/5
What do you like best about Basecamp?

Basecamp is not one of those platforms that overwhelms you with tabs everywhere; you start working on a project and everything seems to be in place. It still amazes me that I can look at the task lists from years ago and everything is clear, no duplicate files, no clutter. That alone gives you a lot of peace of mind because you know nothing is lost. And thanks to its integrated chat, we finally got rid of those endless email threads where context was always lost. It was the first time I really felt like we could communicate and document things without going crazy. I like that they keep refining their templates and simple automations. Facilitates the start of new projects without having to think too much about structure. It’s not trying to be the most complex tool in the world, but honestly, that practicality is exactly what makes it so effective for daily work. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

Being realistic, its greatest strength is also its achilles’ heel: simplicity. While that lack of visual clutter is appreciated, the platform falls short if you’re looking for “raw power” or advanced-level features. For example, a more modern, visual dependency mapping is definitely missing something that’s pretty standard in other tools today. In the end, that simplicity we like so much can start to feel like a glass ceiling when you’re managing projects with too many moving parts or highly complex workflows. Review collected by and hosted on G2.com.

Ishan S.
IS
Ishan S.
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Keeps my clinic and content work organized without extra effort"
4.5/5
What do you like best about Basecamp?

I started using Basecamp to keep my clinic work and content work from getting mixed up on busy days. I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content, so I have patient follow ups, diet plan work, and small content tasks happening at the same time. I use it to keep a clear list of follow ups, pending diet plans, and weekly content work. The to do list helps me remember small things, and the notes inside tasks are useful when I want to write what I discussed with a patient or what is still pending. I also post a short weekly update for myself so I know what to focus on.

It was easy to start using. I made one project for clinic work and added my tasks the same day. I open it almost daily to check what is done and what is left. The simple features are enough for my routine work and help me stay organized without extra effort. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

Nothing Much but Sometimes I forget to check one of my lists because everything looks similar on the screen. Also, when I add many small tasks in a day, the list can feel a bit long and I need a moment to find what I’m looking for. Also, Sometimes it takes a few extra clicks to reach the exact task or message I want to update. Review collected by and hosted on G2.com.

SD
Stephanie D.
Project Manager and Team Director
Small-Business (50 or fewer emp.)
"Beginner-Friendly Project Management with Essential Office365 Integrations"
5/5
What do you like best about Basecamp?

The ability to project manage with a large team and not lose track of anything. The UX and UI are extremely beginner friendly and the integrations to Office365 and Trainual are essential for us. The pricing is competitive and the support always solves our problems. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

I wish the Card Tables had a bit more functionality, including a history or audit log. It can be easy to lose track of who made what edits to any given card. Review collected by and hosted on G2.com.

Gianbattista G.
GG
Gianbattista G.
Responsabile amministrativo
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Simple Management and Complete Control with Basecamp"
5/5
What do you like best about Basecamp?

I use Basecamp to manage and exchange files with my clients. It allows me to keep track of the various aspects of the work process, keeping track of who needs to do what and returning to whoever marked the task. The work processes are divided and I keep them organized into tasks, assigning each piece of work to one or more people. I can independently check whether the tasks have been completed or not and also the work of all my employees. Furthermore, the initial installation of Basecamp was very simple thanks to the technical department of my agency. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

You need to get the hang of assigning tasks, but once you gain experience, you work with ease. Review collected by and hosted on G2.com.

Sara P.
SP
Sara P.
Marketing Assistant
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Essential for Remote Teams, Minor Notification Glitch"
5/5
What do you like best about Basecamp?

I like the to dos in Basecamp because they help me keep track of my tasks. I also appreciate the card tables, which allow me to organize my documents based on each project. With many projects on the go, being able to create to dos and have a chat feature, which is the Campfire, for each project is very useful. These features help me stay involved in multiple projects without getting confused, whether I'm working on the marketing team or the sales team. I find it very easy to share messages with specific team members in each project. I also found the initial setup of Basecamp very easy; it was just about creating the account with the email and password, and it's part of our training at the law firm. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

I don't receive notifications when someone writes to me. Sometimes they work, sometimes they don't, especially on Mac. They work on the phone but not on the desktop. Review collected by and hosted on G2.com.

TS
Trennis S.
Project Sponsor (Business Development)
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Efficient Data Sharing"
4.5/5
What do you like best about Basecamp?

I enjoy being able to view and share documents very easily. Drag & drop works fantastic. It is very easy to use and seems quite user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

It doesn’t have a function to close each window or operation once it’s opened. You can click elsewhere to get out of it, but I’d prefer to have a small “x” on the screen (or back button) so I can close each operation separately. Review collected by and hosted on G2.com.

Dawn H.
DH
Dawn H.
Director of Marketing
Mid-Market (51-1000 emp.)
"Basecamp: Streamlined Project Management for Large Teams"
4.5/5
What do you like best about Basecamp?

I like a lot of things about Basecamp, but one of the most useful features is the ability to look up previous projects. After I look up the projects, I can then reopen the tickets, add additional tasks, and then they appear in our project list within Basecamp. Using Basecamp is quite easy, and it's effective for managing our project and ticketing system. We receive alerts when messages are in the ticket, which allows us to efficiently see the projects when they're ready and then move them on to the next phase. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

The ping emails could be a bit quicker. The ping itself is instant, but the email notifications often take a few minutes. Review collected by and hosted on G2.com.