What do you like best?
The device does what it is supposed to. It archives email. Not alot to it beyond that. The Outlook ad-ins are nice where we can allow users to search for their email. By default it also allows another of backup for email if a user accidentially deletes a message. I often find it faster to restore with the archiver than other restorative options I have. Overall I LOVE the device and highly recommend it to anyone.
What do you dislike?
Breaks in odd ways at times. Mostly dealing with Exchange, which is kinda odd at time in and of itself. Beyond that, there is not anything else I really just don't like about it.
Recommendations to others considering the product:
Have no fear. There are some odd things, particularly with Exchange, however the benefits WAY outweigh the cons. The device does what it is supposed too, just plan for some time to learn about it and how it operates.
What problems are you solving with the product? What benefits have you realized?
We are a healthcare origination, and as such we have to keep messages archived to insure we are in compliance. This device does that and more, the odd breaks at times aside I do love the device. It gives us message archiving with the benefits of the quality of Barracuda products and the awesome level of support I have come to know I will get from them.