Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.

EG

Erick Vincent Steve G.

IT Support I

Enterprise (> 1000 emp.)

3/14/2025

"Barracuda Mnaged XDR - A Comprehensive Cybersecurity Solution"

4.5/5

What do you like best about Barracuda Managed XDR?

What I like most about Barracuda Mnaged XDR is the 24/7 monitoring by security experts. It gives me peace of mind knowing that threats are being detected and handled quickly, even when Im not watching. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Managed XDR?

What I dont like about Barracura Managed XDR is that it relies heavily on their team for incident response, witch means less control on my side. Review collected by and hosted on G2.com.

Recommendations to others considering Barracuda Managed XDR:

Allow more control over incident response. Review collected by and hosted on G2.com.

What problems is Barracuda Managed XDR solving and how is that benefiting you?

Barracuda Managed XDR helps detect and respond to cyber threats faster and more effectively. It reduces the time it takes for me to attend to attacks and minimizes the damage by providing 24/7 expert monitoring. It keeps everyone safe around here. Review collected by and hosted on G2.com.

AN

Apurv N.

Small-Business (50 or fewer emp.)

1/16/2025

"Robust Security and easy to use"

5/5

What do you like best about Barracuda Managed XDR?

I really appreciate how Barracuda Managed XDR stays on top of threats with proactive detection and quick response times. It's easy to use and integrates smoothly, making it a valuable tool for keeping security strong and effortless. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Managed XDR?

Barracuda Managed XDR can be a bit heavy on system resources at times, needing quite a bit of capacity. Also, the initial setup and configuration might feel a bit complicated for some users. Review collected by and hosted on G2.com.

Recommendations to others considering Barracuda Managed XDR:

I highly recommend Barracuda Managed XDR for businesses looking for strong, real-time threat detection and response. Just make sure you have the right resources in place for the setup and ongoing management to get the most out of it. Review collected by and hosted on G2.com.

What problems is Barracuda Managed XDR solving and how is that benefiting you?

Barracuda Managed XDR addresses advanced cybersecurity threats by providing real-time detection and remediation is done within seconds by the SOC team Review collected by and hosted on G2.com.

JP

James P.

Small-Business (50 or fewer emp.)

3/24/2025

"Confidence"

5/5

What do you like best about Barracuda Managed XDR?

We like the dashboard that allows us to see what is going on across all of our clients. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Managed XDR?

We do not dislike anything about this service. Review collected by and hosted on G2.com.

Recommendations to others considering Barracuda Managed XDR:

This is a first-class solution at the right price. You will not regret going with this service. Review collected by and hosted on G2.com.

What problems is Barracuda Managed XDR solving and how is that benefiting you?

Barracuda Managed XDR is a complete XDR solution we can rely on. As a firm, we do not need to worry about staffing a 24/7 SOC. We can rely on Barracuda to provide not only leading-edge software but also the people to watch for the constant dangers of cyber criminals. Review collected by and hosted on G2.com.

AC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

8/5/2025

"XDR works, but more is expected"

1/5

What do you like best about Barracuda Managed XDR?

set support settings. quick notification, even on weekends Review collected by and hosted on G2.com.

What do you dislike about Barracuda Managed XDR?

Added value is partially missing because currently there is only log analysis and little AI. Review collected by and hosted on G2.com.

Response from Jennifer Braun of Barracuda Managed XDR

edit

Thank you for taking the time to share your experience. We’re sorry to hear that the solution hasn’t met your expectations, and we appreciate the opportunity to address your concerns.

Barracuda Managed XDR is built to go beyond traditional log analysis by combining AI/ML-powered threat detection, proactive threat hunting by our 24/7 SOC and integrated incident response playbooks. Our goal is to help reduce alert fatigue and ensure your team can focus on real, actionable threats. We also provide continuous tuning and environment-specific optimization to ensure the service evolves with your needs.

We’d welcome the opportunity to connect directly and review your current configuration to ensure you’re getting the full value from the platform. Please feel free to reach out to our Security Operations Center at SOC@barracuda.com or contact your account representative. We’re here to help and committed to improving your experience.

Thank you again for your feedback – it plays a vital role in helping us deliver better outcomes for all our customers.

WC

William Scott C.

Manager of IT Services

Small-Business (50 or fewer emp.)

9/11/2024

"Helps us provide better security"

4.5/5

What do you like best about Barracuda Managed XDR?

The easy of use and deployment is probobly the best part Review collected by and hosted on G2.com.

What do you dislike about Barracuda Managed XDR?

Lack of self management, especially with their MDR solution with Sentinel One. I would love to be able to log in and manage the SentinelOne control panel. Review collected by and hosted on G2.com.

Recommendations to others considering Barracuda Managed XDR:

If you are looking for an easy to and easy to deploy XDR solution that provide excelent security, Barracuda XDR is for you. Review collected by and hosted on G2.com.

What problems is Barracuda Managed XDR solving and how is that benefiting you?

Barracuda Managed XDR has been a great tool for cybersecurity. The integrations page makes setting it up easy and it takes only a few minutes for each. Integrated Cloud Monitoring with M365 only requires you to link a global admin account and Barracuda does the rest. On the dashboard, you can review Alarm, Tickets for protected systems and infrustructure as well and what endpoints and infrusture are being monitored. For Monitoring only, when an issue is detected, a ticket is created full of data and information that directs us on how to remediate it. For Managed or SOAR capable alerts, we know what what detected and what the SOC team did to remediate and if any further steps are required. The SOC team at Barracuda is quick to reach when we call in and are knowledgeable and helpful. 24/7 coverage means we can sleep at night as they watch everything for us. They are always adding new features to the product and generally without an increase in price. This includes SOAR capabilities with M365. I would love to see more options for us to control, for example, access to the S1 control panel. But overall, it’s a great product and we love using it. Review collected by and hosted on G2.com.

CI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

3/13/2025

"24/7 environment protection"

4.5/5

What do you like best about Barracuda Managed XDR?

Their engineers are very knowledgeable and very responsive. The dashboard allows us to be able to adjust certain settings as well as interact with the engineers to get quick resolution. We always have the ability to pick up the phone and get on a call with the engineers too on a 24x7x365 basis. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Managed XDR?

They currently don't have an API that is available for us to integrate with. Review collected by and hosted on G2.com.

AR

Verified User in Retail

Small-Business (50 or fewer emp.)

3/13/2025

"Fantastic product and fast information and ticketing"

5/5

What do you like best about Barracuda Managed XDR?

It works. We get notifications and tickets and full information and insight into the issue given, and a clear path to remediation if it hasn't been done already. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Managed XDR?

Nothing at this moment. The application and console works as intended. Review collected by and hosted on G2.com.

Recommendations to others considering Barracuda Managed XDR:

Make sure you integrate as much as you can into XDR. The insights and consoles you get access too with a full review of your overall health and status is invaluable. Review collected by and hosted on G2.com.

What problems is Barracuda Managed XDR solving and how is that benefiting you?

It is solving the issue of weeding out the most troublesome SOC alerts and notifying us while also performing initial remediation steps. Review collected by and hosted on G2.com.

DC

Donna C.

Mid-Market (51-1000 emp.)

3/7/2025

"Solid option for organizations seeking managed XDR"

4.5/5

What do you like best about Barracuda Managed XDR?

strong dedicated team of security experts to monitor and respond to threats. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Managed XDR?

Combining various tools and data sources from vendors into Barracuda XDR can be difficult and time consuming Review collected by and hosted on G2.com.

PF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

3/5/2025

"Helpful and detailed on all actions"

4/5

What do you like best about Barracuda Managed XDR?

Having the 24/7 siem / soc filter out most noise definitely keeps an eye on alerts and closes out most tickets before they even reach you. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Managed XDR?

The one thing I would change in particular is more visibility in the AV product that they provide for you. I like receiving assistance from them but having more control is always nice. Review collected by and hosted on G2.com.

DK

Dan K.

Small-Business (50 or fewer emp.)

3/19/2025

"Overall great"

5/5

What do you like best about Barracuda Managed XDR?

Very easy to use, great communication with the Barracuda team. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Managed XDR?

So far, we don't have anything that we don't like about the product. Review collected by and hosted on G2.com.