As a school district we were receiving many impersonation emails a month. users could not tell the difference sometimes. After we signed up for barracuda Impersonation Protection it pretty much stopped. Once and a while an email gets through but it's not a very good impersonation and users can tell the difference. Review collected by and hosted on G2.com.

There is not anything dislike about it. I really like barracuda products. Review collected by and hosted on G2.com.

it really drills down to which emails are being impersonated , where they are from , what email domain its coming from. It has a easy to use interface and it was very easy to implement. Customer support is outstanding for any issues we had. It easily integrates with our microsoft 365 enviroment and LDAP. We use very much often. Review collected by and hosted on G2.com.

Alerts and intelligence. I also find that the information we see is not the same as customer support. it would be nice to see what they see as well. Review collected by and hosted on G2.com.

It is a decent high level security dashboard. Review collected by and hosted on G2.com.

Tons of false positives massively over-weighting the sending address e.g. gmail, icloud, outlook.com are almost impossible to get delivered because they have a rep score of 0. We have had repeated issues where customers would email nothing more than a screenshot of our app or a photo of an invoice, as requested by agents, and they would be blocked/moved to Junk because of impersonation protection's "extremely high confidence" of phishing when in fact there is no real way to phish this way. Review collected by and hosted on G2.com.

Being able to view and remediate emails at a higher level that may otherwise be delivered to the end user is a stellar feature. I like the highlighting of potential issues in an email body, domain information (such as when a domain was registered), email flagging based on spam or conversation hijacking. We log into Impersonation Protection multiple times a day to review incoming emails. Review collected by and hosted on G2.com.

There are times that emails get flagged that shouldn't. While remediation is easy, it seems that the learning is still a bit off. Where it is not preferred to whitelist any particular sender or domain, we do see from time to time the same emails getting flagged and marked as junk. Review collected by and hosted on G2.com.

The ability to automatically sort through logs and bring problems to our attention. Review collected by and hosted on G2.com.

Nothing really. There are false positives but those are the ones where human interaction is able to determine that once we figure things out. Review collected by and hosted on G2.com.

Gives a really cool additional layer and a good overview to see the incoming threads. The UI is great. Review collected by and hosted on G2.com.

I would love to see more reports, action items or notifications. Review collected by and hosted on G2.com.

Barracuda Networks has been an incredibly helpful company for our business. We love their products—they are reliable, innovative, and easy to use. Their customer service is simply the best, always responsive and ready to assist with any issue. Highly recommend! Review collected by and hosted on G2.com.

nothing we like all them products....... Review collected by and hosted on G2.com.

Among Barracuda Impersonation Protection’s key attributes is its state-of-the-art detection. This is made possible through machine learning algorithms which analyze emails’ readability and any anomalies indicative of hacking attempts. It, therefore, aids in recognizing complicated phishing scams that may go unnoticed by conventional techniques. Review collected by and hosted on G2.com.

I adore the feeling it brings. I have no resentment for it. Review collected by and hosted on G2.com.

It does cut down on the amount of phishing emails that come in to our company that Barracuda ESG doesnt catch. Review collected by and hosted on G2.com.

allowing senders or domains through doesnt always work. marking false positives doesnt appear to do anything either. Review collected by and hosted on G2.com.

Barracuda Impersonation Protection keeps us informed of possible security issues. Users are the most likey to cause a security issue by allowing harmful actors to access business resources so this protection adds a much needed layer of protection. The portal allows easy use and the setup and integration has been seamless with our Office 365. Review collected by and hosted on G2.com.

Some users feel that the protection can be too strict in how it processes the scanning. Review collected by and hosted on G2.com.