SC
Scott C.
Manager of IT Services
"Secure tools from a security first company"
5/5
What do you like best about Barracuda for MSPs?

Barracuda MSP Offers excellent tools to help our techs connect with our clients securely and efficiently. From remote sessions to running scripts behind the scenes, Barracuda MSP has it all. Review collected by and hosted on G2.com.

What do you dislike about Barracuda for MSPs?

I find that product names are changing and evolving frequently. It can be challenging to keep up with the change and find the tool you are looking for. The fact that it is agentless has some pros and cons as well. I would prefer to have an agent installed. Review collected by and hosted on G2.com.

BM
Brett M.
Marketing
Small-Business (50 or fewer emp.)
"Barracuda MSP is GREAT!!"
5/5
What do you like best about Barracuda for MSPs?

Im not very technical, I do a lot of the marketing, but they make it very easy to know what we are using and how to market products to our customers and potential customers. Review collected by and hosted on G2.com.

What do you dislike about Barracuda for MSPs?

There really isnt anything I dislike at all. Every single person I have dealt with was very helpful, and they were very fast at getting me answers. I enjoy interacting with each person and look forward to our contiued partnership. Review collected by and hosted on G2.com.

BG
Branko G.
IT manager
"Barracuda MSP - a good tool for your MSP business"
4.5/5
What do you like best about Barracuda for MSPs?

Our company is a Barracuda MSP and partner. I am a technical person and I like two things about this portal - the fact that you can easily expand your knowledge and access tools that you need to interact with clients. Being more focused on the technology itself, Barracuda MSP helps with the marketing, which is not my forte. Review collected by and hosted on G2.com.

What do you dislike about Barracuda for MSPs?

There is nothing that I dislike. Barracuda MSP is a helpful tool. Review collected by and hosted on G2.com.

Danielle E.
DE
Danielle E.
Owner
Small-Business (50 or fewer emp.)
"Great suppport"
5/5
What do you like best about Barracuda for MSPs?

The personal touch, resources, and education it provides to MSP. Review collected by and hosted on G2.com.

What do you dislike about Barracuda for MSPs?

no issues with this company or their products. Review collected by and hosted on G2.com.

LH
Larry H.
CIO
Enterprise (> 1000 emp.)
"Barracuda MSP"
5/5
What do you like best about Barracuda for MSPs?

It has become my one stop shop for security trends, products and insight. Review collected by and hosted on G2.com.

What do you dislike about Barracuda for MSPs?

Barracuda MSP covers a wide array of topics, I have no dislikes with their site. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"great products and even better support"
5/5
What do you like best about Barracuda for MSPs?

Total protection of our mailboxes.

protection and backup Review collected by and hosted on G2.com.

What do you dislike about Barracuda for MSPs?

that I need to go out from cloud control to different window in order to manage Sentinel or C2C Review collected by and hosted on G2.com.

Steven H.
SH
Steven H.
Field Technician
Small-Business (50 or fewer emp.)
"Most BA BDR MSP evah!"
5/5
What do you like best about Barracuda for MSPs?

Barracuda MSP is like a ray of sunshine on a cloudy day. Their helpful and supportive staff go to lengths to make sure your data is covered when disaster strikes. They go above and beyond to make sure your are satisfied. They're people are most concerned with me having the right fit than they are with making a sale. Review collected by and hosted on G2.com.

What do you dislike about Barracuda for MSPs?

I dislike that they leave no room for the competition when selecting a BDR vendor. Choosing Barracuda is a no-brainer since they blow the competition out of the water. I like having choices and Barracuda does not leave me with the pleasure of being able to make a decision on what provider is the best fit for me. I'd be stupid not to choose them. Review collected by and hosted on G2.com.

Sharon V.
SV
Sharon V.
Product System Engineer
Small-Business (50 or fewer emp.)
"Great Backup - Support is amazing"
5/5
What do you like best about Barracuda for MSPs?

The Backup is extremely reliable - if there is a failure it is 99% user error Review collected by and hosted on G2.com.

What do you dislike about Barracuda for MSPs?

The portal is a little slow but it has gotten better lately Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Been satisfied with Barracuda MSP as a partner"
4.5/5
What do you like best about Barracuda for MSPs?

The fact that Barracuda has a MSP division has been a huge improvement. The old model was not MSP friendly. We have found there to be much more flexibility in the MSP structure and the ability to move licenses around with client as necessary. Review collected by and hosted on G2.com.

What do you dislike about Barracuda for MSPs?

We've still run into situations of channel conflict where client reach out to Barracuda directly. They need to continue to improve this. Review collected by and hosted on G2.com.

Susan B.
SB
Susan B.
Executive Sales Account Manager
Computer Networking
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Saved customer's orders"
4.5/5
What do you like best about Barracuda for MSPs?

We were able to save a customers orders because they had used the Barracuda MSP offering and just before Christmas ! Review collected by and hosted on G2.com.

What do you dislike about Barracuda for MSPs?

It's very easy to use from a dashboard, rolled out very smoothly and our customer was up and running without any downtime (at least as far as they were concerned) Review collected by and hosted on G2.com.