ML
Matt L.
IT Manager
Mid-Market (51-1000 emp.)
"Blocks Thousands of Unwanted Emails Every Hour"
4.5/5
What do you like best about Barracuda Email Protection?

It blocks thousands of unwanted emails every hour of the day. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Protection?

I wish there was a Fedramp Moderate/Equivalent variant of this product. Review collected by and hosted on G2.com.

HR
Himanshu R.
Senior Network Security Engineer
Mid-Market (51-1000 emp.)
"A deep drive into the Barracuda Email Security Gateway"
4/5
What do you like best about Barracuda Email Protection?

The best thing about barracuda email protection is the AI driven protection against the phishing attacks, malware attacks and account takeover. Easy to manage cloud interface. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Protection?

Web interface is often outdated and clunky. There are some limitation in logging in quarantine options. Review collected by and hosted on G2.com.

Ari T.
AT
Ari T.
IT Manager
Mid-Market (51-1000 emp.)
"Good but needs lot of work"
3.5/5
What do you like best about Barracuda Email Protection?

Excellent platform and continues to get better at blocking bad emails. Has great support availability. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Protection?

Costs a lot. Specially when you compare to Microsoft. There are packages like E5 you may have that can do similar job to email defense from Barracuda. Development is very slow. Interface has taken years to where it is now and still not there. A simple app for reporting junk (outlook report button) which is a critical part of the offering is half baked, it will not work on mobile devices where many users need it most, management sales and engineers dismiss this important function amd no future plans are made to address on road map, pushing end users to consider Microsoft more where their junk button works all across platforms. Review collected by and hosted on G2.com.

Krista M.
KM
Krista M.
Sr. Manager, Information Technology
Mid-Market (51-1000 emp.)
"Effortless Email Security with Seamless Integration"
4.5/5
What do you like best about Barracuda Email Protection?

I appreciate how Barracuda Email Protection is easy to use, which simplifies our operations and makes it accessible for everyone on the team. It integrates seamlessly with all the tools we use, enhancing our workflow without any hiccups. The ability to have an interface in Outlook that lets users identify unwanted emails is particularly valuable. The initial setup was straightforward, reducing the usual setup headaches. Overall, it effectively reduces phishing, scams, and malware, providing a secure email environment. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Protection?

I don't have any dislikes. Review collected by and hosted on G2.com.

Fazil S.
FS
Fazil S.
Information Security Analyst
Mid-Market (51-1000 emp.)
"Outstanding Protection with Cutting-Edge AI"
4.5/5
What do you like best about Barracuda Email Protection?

The new UI has a modern and appealing look, making it easy to navigate. It offers strong capabilities along with some impressive features. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Protection?

There have been instances where new AI-based attacks have managed to bypass the system. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Reliable Service"
3.5/5
What do you like best about Barracuda Email Protection?

Helpful support staff are always available to answer questions and assist in navigating the Barracuda portal. If you're unsure where to locate something, they have the information to help you find that resource. It makes email management 100% easier. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Protection?

At first glance, where to find the status page for ongoing incidents in Barracuda wasn't clear. I understand this usually never happens, but seeing this resource on the main support page would be helpful. Review collected by and hosted on G2.com.

VN
Vinh N.
IT Manager
Mid-Market (51-1000 emp.)
"Unmatched Security and Reliability"
5/5
What do you like best about Barracuda Email Protection?

The security and reliability are impressive, and the support team is also excellent! Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Protection?

The new interface feels overly cluttered and is not as user-friendly as the previous version, particularly for Admin users. Review collected by and hosted on G2.com.

Brian P.
BP
Brian P.
IT Manager at Vine Street Group
Small-Business (50 or fewer emp.)
"Excellent Email Protection Against Malware and Phishing"
4.5/5
What do you like best about Barracuda Email Protection?

It stops a large portion of malware and phishing email from getting into user's email. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Protection?

Some stuff does get through so a layered approach to email security is needed. Adding additional Barracuda products such as Impersonation Protection, Incident Response, Data Inspector are almost a requirement. Review collected by and hosted on G2.com.

Peter S.
PS
Peter S.
"Robust Spam Protection with Effortless Setup"
5/5
What do you like best about Barracuda Email Protection?

I am impressed with the robustness of Barracuda Email Protection, which effectively secures our email communications. This tool significantly limits the amount of spam we receive, enhancing the overall security and efficiency of our email system. Additionally, I appreciate how easy the initial setup was, especially with the helpful support provided by Barracuda, which ensured a seamless implementation process. These features together make Barracuda Email Protection a highly reliable and user-friendly solution for our needs. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Protection?

I like the old interface better. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"User-Friendly Email Management with Intuitive UI - Bad Support after Installation"
2.5/5
What do you like best about Barracuda Email Protection?

BarracudaONE is a great step in the right direction. Currently there are separate interfaces for each product. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Protection?

Continued to have consistently poor support since submitting previous review. Review collected by and hosted on G2.com.

Response from Kathy Kliskey of Barracuda Email Protection

Thank you for your candid review. We’re truly sorry that we did not meet your expectations. Your feedback is extremely important to us, and we are thoroughly reviewing your concerns. If you’re open to it, we would greatly appreciate the opportunity to speak with you directly so we can address your experience and work together on a meaningful resolution. You can email us at support@barracuda.com, start a chat with the support team on barracuda.com or find other options to reach the support team at https://www.barracuda.com/company/contact.