Barracuda Email Protection delivers a comprehensive security solution. The premium package stands out with its cloud-to-cloud backup for the Office 365 suite, giving it a competitive edge.

The redesigned user interface for Email Gateway Defense is visually appealing and intuitive.

Additionally, the inclusion of CloudGen enhances the value of the Premium Suite. Review collected by and hosted on G2.com.

Barracuda’s cloud-to-cloud package initially lacked Office 365 tenant configuration backup and audit logs—features that are critically important. Recently, I discovered these capabilities have been added, but the pricing model remains per user, which is unreasonably high and not an effective approach. These features should either be priced differently or included within the premium plan.

While Barracuda has made some progress in modernizing its UI, the Cloud Archiving interface remains outdated.

Additionally, the 30-day limit on audit logs is a significant constraint.

Email Gateway Defence should have the ability to view inbound/outbound of internal emails. Review collected by and hosted on G2.com.

I love the ease of use and effectiveness of Barracuda Email Protection. It seamlessly integrates into our environment and operates without disruption, providing 24/7 security, which is crucial for our operations. The customer support is particularly impressive, always quick to respond and resolve any issues I have, enhancing my overall experience and trust in the product. Setting up Barracuda Email Protection was straightforward by following the guides, indicating a user-centric approach in the setup process. Overall, the service is robust and ahead of what competitors offer, except for slight AI improvements needed for complex attacks, making it a strong contender for email protection. Review collected by and hosted on G2.com.

I think the AI of Barracuda Email Protection, while improving, is slightly behind competitors, especially considering the complexity of today's attacks. This means that it might not be as effective as some other solutions in handling the latest threats. Review collected by and hosted on G2.com.

I really appreciate how Barracuda Email Protection leverages advanced AI and machine learning to combat phishing. It's impressive how the software adapts to evolving phishing techniques, automatically blocking threats without needing intervention on my part, which enhances our overall email security effortlessly. Additionally, I value the system's three-tiered approach to handling emails by blocking, quarantining, or deferring messages, which allows me to review suspicious emails and easily release them if necessary. This setup significantly reduces the risk of false positives, ensuring that legitimate emails are delivered accurately. Furthermore, the admin dashboard of Barracuda stands out for being well-defined, which aids in easier navigation through various functionalities necessary for maintaining robust email protection. Review collected by and hosted on G2.com.

I find Barracuda Email Protection not very user-friendly. Navigating the system and looking for specific features can be quite difficult, especially when dealing with advanced threat protection. Despite having a good admin dashboard, I still find it challenging to navigate the platform effectively. Review collected by and hosted on G2.com.

I appreciate Barracuda Email Protection for its effective ability to distinguish between legitimate and illegitimate emails, providing a reliable layer of protection against email threats. This capability is particularly valuable in my role at a performing arts hall, where we have numerous external contacts, as it ensures that our communication remains secure while efficiently sorting through potentially harmful emails. Additionally, I find the setup process to be quite straightforward, which is an added advantage. The product's proficiency at preventing spam from reaching users' mailboxes is commendable, enhancing our email experience significantly by minimizing the need for manual intervention to clear unwanted emails. Review collected by and hosted on G2.com.

I find the GUI of Barracuda Email Protection to be underwhelming. Navigating between various login pages for my mailbox and the admin functions can be confusing and cumbersome. It would be more efficient to have a single interface or the ability for an admin to manage their mailbox directly from the admin view. Review collected by and hosted on G2.com.

I appreciate how Barracuda Email Protection effectively shields our employees from phishing, impersonation, and spam, ensuring a secure email environment. I love its ability to heavily regulate our emails while maintaining a user-friendly interface, making it easy for everyone in the organization to use. The automation in incident response is particularly valuable, allowing me to be more hands-off while empowering users to easily flag suspicious emails. This automation streamlines our security processes and enhances our overall efficiency. The integration with Outlook is seamless, ensuring smooth operations and minimal disruption to our existing workflow. Overall, these features make Barracuda Email Protection an indispensable tool for safeguarding our communication channels. Review collected by and hosted on G2.com.

Bulk email handling needs improvement, as there are too many false positives. Important emails often get flagged as bulk, requiring manual addition to an exception list. The system should allow for a configurable number of emails before they get flagged, to reduce manual intervention and false positives. Review collected by and hosted on G2.com.

I love that Barracuda Email Protection effectively weeds out spam and junk emails, making our email management much clearer and more organized. Once we found the right balance for scanning settings, such as adjusting the scale, checking DMARC and DKIM configurations, and appropriately whitelisting or blacklisting certain emails, we can essentially leave it to operate on its own. This ease of management reflects the software's reliability and efficiency. I also appreciate how easy the initial setup was; even when encountering issues, the support team is helpful and provides assistance readily. All in all, the seamless experience and robust functionality of Barracuda Email Protection give me the confidence to highly recommend it to others, as evidenced by my 10 out of 10 likelihood to recommend. Review collected by and hosted on G2.com.

I find the scanning feature of Barracuda Email Protection could be improved to better detect AI-generated spam emails. Review collected by and hosted on G2.com.

I appreciate Barracuda Email Protection for its robust protection capabilities and ease of use. The speed of scanning and detailed log reports it provides allow me to efficiently manage our company's email security. These features enable me to focus more on other projects, as notifications alert me promptly to any issues. The solution reliably blocks malicious actors from sending harmful emails to our staff, effectively saving me time on monitoring. The initial setup was very straightforward, and I find the customer support exemplary—just a phone call away and always helpful. Review collected by and hosted on G2.com.

I have noticed that some emails are allowed through Barracuda Email Protection, but then Microsoft 365 identifies a bad URL within those emails. I hope Barracuda Email Protection improves its scanning capabilities to better detect such threats. Review collected by and hosted on G2.com.

I really appreciate the encrypted email function in Barracuda Email Protection, as it plays a crucial role in ensuring the security of our communications. This feature is particularly valuable for us as a healthcare business, where we handle highly sensitive information, and maintaining patient confidentiality is paramount. The security protocols embedded in the software give us confidence that our data is handled with care and safely, which is a significant advantage. Additionally, the initial setup of Barracuda Email Protection was very easy for our IT team, which allowed us to integrate it into our operations smoothly and efficiently. Given the critical nature of secure communications in our industry, I am thoroughly satisfied with the functionality and reliability Barracuda Email Protection offers, making it an indispensable tool for our organization. Review collected by and hosted on G2.com.

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I especially like the effectiveness in blocking phishing and malware and the simplicity of management, with a clear console and centralized controls. I also greatly appreciate the speed of threat detection and the ease with which I can monitor and intervene in case of incidents. Review collected by and hosted on G2.com.

yes, some advanced settings could be made more intuitive and the reporting could be more detailed and customizable Review collected by and hosted on G2.com.

It is so easy to implement and use it. It mostly works on autopilot, but even when some fine-tuning is needed, it wasn't difficult to make that change. Review collected by and hosted on G2.com.

If there is an issue, like a legitimate email getting blocked, the error logs don't provide a whole lot of information to troubleshoot. You really have to rely on the support. Review collected by and hosted on G2.com.