I appreciate Barracuda Email Protection for its ability to effectively block spam and potentially harmful emails, providing me with a robust email filtering solution. The admin interface of Barracuda is remarkably simple to use and offers extensive control over filtering, which is particularly beneficial in managing phishing emails and ensuring legitimate emails from specific vendors are allowed. The IP Address Policy controls are an invaluable feature for customizing email flow and addressing specific security concerns. Transitioning to Barracuda Email Protection from Microsoft Office's email filter was a positive move due to the greater granularity it offers at a better price point. The initial setup was also straightforward, requiring only an addition of the Barracuda tenant to our Exchange permissions. The Outlook integration enhances the functionality by allowing me to send phishing emails directly for analysis. Overall, I find Barracuda Email Protection to be a comprehensive and user-friendly solution that meets my filtering and security needs effectively. Review collected by and hosted on G2.com.

I find that the new admin interface of Barracuda Email Protection could be improved. It feels compressed, which makes it difficult to find certain functions. Although the new interface works well for regular user accounts, the functionality for admin tasks could be enhanced. Additionally, the Outlook Add-in could use more functionality to better support my tasks. Review collected by and hosted on G2.com.

A relatively easy and user friendly way to send and receive encrypted email. Review collected by and hosted on G2.com.

Not quite as streamlined as other encryption services. The layout also isn’t as attractive. Review collected by and hosted on G2.com.

I appreciate Barracuda Email Protection for its interface consistency over the years, which, once learned, remains familiar despite any changes. This stability is a huge plus as it allows for ease of management without having to re-learn the UI whenever updates occur. The software does an effective job of stopping a significant number of bad emails, including spam and phishing attempts, which is crucial for maintaining the email security of our organization. The ease of initial setup was another pleasant experience, ensuring a smooth transition when we switched from Avanan. If bad spam or phishing attacks are prevented, I find the service very valuable. Review collected by and hosted on G2.com.

I am not happy with the lack of mobile reporting with Barracuda Email Protection, which limits the flexibility of accessing reports on the go. The value of the service is diminishing due to fierce competition from Microsoft E5, which seems to be advancing at a faster pace. There’s insufficient development to reduce false positives and handle domains that send both legitimate and spam messages simultaneously. The current AI capabilities for filtering are underwhelming, making it less effective in differentiating between harmful and harmless emails. The bundles offered are becoming less attractive as Microsoft keeps pushing forward with compelling options, making it tough for Barracuda Email Protection to stand out. To survive in this competitive market, the development efforts need to surpass Microsoft's advancements; otherwise, the value proposition will continue to decline. Review collected by and hosted on G2.com.

I find Barracuda Email Protection extremely valuable for its Outlook reporting feature, which integrates seamlessly and enhances our ability to handle suspicious emails. This feature particularly stands out because it saves significant time for support admins by automating the process of entering reported suspicious emails into the system, thereby effectively blocking them without manual intervention. This automation capability is a real time-saver as it alleviates the tedious task of manually inputting information into the Barracuda system, allowing us to focus more on critical tasks. Additionally, using Barracuda for Domain Fraud Protection has been a positive experience, and the software seems adept in providing robust protections which made us confident in switching from our previous service, KnowBe4. Review collected by and hosted on G2.com.

I find it limiting that when creating an incident on a reported email, there's only one option to email the user(s), and it would be beneficial to have several email options for different scenarios. Additionally, the initial setup requires a lot of steps and dependency on support to configure it correctly, which could be streamlined for ease of use. Review collected by and hosted on G2.com.

I find Barracuda Email Protection easy to use and was fairly simple to set up, even for someone like me who is not an IT professional. I appreciate that it helps me efficiently manage threats and maintain the integrity of my email identity, which is crucial for my business. Despite the complexity involved, I was able to handle the setup process myself, showing the product’s accessibility to users without extensive technical backgrounds. This user-friendly approach, combined with its effective threat management, makes it a highly favorable tool in my experience. Review collected by and hosted on G2.com.

The setup process for Barracuda Email Protection was complicated, and some of the jargon used was not easy to understand. As someone who is not an IT expert, these aspects made the initial setup challenging. Review collected by and hosted on G2.com.

Barracuda Email Protection stops almost all email threats before they make it to the end users. This makes dealing with threat protection so much easier, it's almost automatic. It was incredibly easy and fast to get started with Barracuda's selection of products and their support team made it easy to get through the few issues we had integrating this into our program. Review collected by and hosted on G2.com.

The only downside, if you can call it that, is that email protection will occasionally stop emails with false positives. They do have an easy process for getting those emails through to end users once discovered though, and you can whitelist senders to keep it from happening again. Review collected by and hosted on G2.com.

I love how easy Barracuda Email Protection is to integrate with our Microsoft products, enhancing our workflow and security capabilities. The service's functionality goes beyond just email defense, providing a comprehensive solution that includes email archiving and incident response, which I find invaluable. The ability to monitor potential account takeover incidents through its integration with Microsoft Entra ID is particularly beneficial for keeping our accounts secure. I appreciate the wide range of services Barracuda Email Protection offers as well as the numerous integration options it provides with Microsoft products. Setting it up was pretty seamless for us, as we could efficiently export and import our sender policies across various domains, which made the transition from Proofpoint smooth and hassle-free. Review collected by and hosted on G2.com.

The Machine Learning aspect of Barracuda Email Protection doesn't seem to be fully consistent, making it difficult to manage false positives effectively. When I mark an email as a false positive, the system sometimes blocks similar emails from the same sender again due to their 'score'. Review collected by and hosted on G2.com.

I like Barracuda Email Protection primarily for its effectiveness in blocking phishing and spam emails. This feature is incredibly valuable as it significantly saves me time and prevents our users from clicking on malicious links, thereby protecting their credentials from being stolen. Additionally, I appreciate the ease with which I can block or whitelist emails as needed, offering us flexibility and control in managing our communications. The integration with our M365 exchange environment was also straightforward, which I found to be a seamless experience, showing how easy it is to replicate the setup. Overall, these features come together to make Barracuda Email Protection a reliable tool for enhancing our organization’s email security, and I am highly likely to recommend it to others, reflected by my willingness to rate it a 10 out of 10. Review collected by and hosted on G2.com.

I think the rate control could be improved and us being able to system block emails would be great in the case of our domain sending spoofed emails out. More control from the system admin side, I feel like in the cloud version we don't have much control and have to call support in order to get stuff done like system-wide domain blocking. Review collected by and hosted on G2.com.

I find Barracuda Email Protection to be incredibly effective in protecting against phishing scams, especially for companies vulnerable to such threats. Its ability to conduct thorough and intense analysis of actual communications within an organization—both internally and externally—helps it become familiar with legitimate communication patterns, making it adept at identifying and preventing fraudulent attempts. This feature effectively closes the gap and assists in catching scams where someone might impersonate a vendor or an employee to extract sensitive information or funds. Additionally, the setup process was incredibly easy from an admin perspective, which is a big plus, contributing to overall efficiency and ease of deployment within our IT infrastructure. Review collected by and hosted on G2.com.

I find the quarantine notification system of Barracuda Email Protection to be somewhat archaic and not smooth. It would be beneficial if there was an app or a separate mailbox for more immediate access to quarantined emails. Currently, recipients have to wait for a quarantine summary email, which can take too long if there's an urgent need to monitor for false positives. This delay could be problematic, especially in cases where timely access could prevent issues. Additionally, the product's pricing model does not scale well for businesses with fewer than 10 users. Having to purchase a minimum of 10 licenses seems like a waste for smaller companies. Review collected by and hosted on G2.com.

I find Barracuda Email Protection fairly easy to use, which makes managing our email security straightforward. It does an overall good job of blocking spam, greatly reducing the number of unwanted messages that infiltrate our inboxes. Additionally, I appreciate the feature that allows each user to release their own quarantined emails. This capability eliminates the need for constant administrative intervention, significantly reducing the workload on our IT staff and allowing users the flexibility to manage their individual email settings. Moreover, setting up Barracuda Email Protection in the cloud was very easy, streamlining the integration of this tool into our existing infrastructure without hassle. Review collected by and hosted on G2.com.

I am concerned about the price increase since moving to the cloud, which was more significant than expected. Additionally, I find that it blocks more legitimate emails than it did before, which can be problematic. Review collected by and hosted on G2.com.