Barracuda Archiving

4.0
(3)

Effective Solutions for Retention, Compliance, and E-Discovery

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Barracuda Archiving review by Administrator in Computer & Network Security
Administrator in Computer & Network Security
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"A great tool for email compliance!"

What do you like best?

Once all is setup, very nice tool that will keep all your emails, and conversation history from Lync/Skype For Business in one place. Can't alter these emails either.

What do you dislike?

Set up takes some domain administration knowledge (Have to open your domain controller up and provide a valid SSL certificate-self signed won't work. Other option is to pull your AD info unencrypted over the public internet, which I am surprised is an option at all these days!). Documentation was unclear in some cases, such as what emails will import, and how to get everything on there initially, as the process is separate from the Essentials setup for email security. There are a few actions to take to make sure everything gets on there the first time-With large email databases this job is known to crash a few times before getting everything uploaded. After that, new emails are archived by journaling. Conversation history is pulled nightly as a separate job. This can be confusing to some, and also allows people to delete their conversation history before the pull happens at night. Despite all these downfalls, Support is available and ready to walk one through everything.

Recommendations to others considering the product:

Research documentation well, and make sure person setting up has access to DNS and Active Directory.

What problems are you solving with the product? What benefits have you realized?

We don't have to worry about keeping our emails for compliance, it's done for us and Barracuda storage is unlimited. Searching for items is a breeze after a small learning curve (sometimes it takes a few search field tweaks to find some emails). There is also a Barracuda add-on to search from within Outlook, however I am not a fan of add-ons slowing down Outlook. For that reason, the web interface works fine, and anyone who has a domain account and password can login and search their email from there.

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Barracuda Archiving review by shane h.
shane h.
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"Barracuda Message Archiver, nice design, slow performance"

What do you like best?

User interface is easy to navigate. Most basic operations are intuitive and easy to set up.

What do you dislike?

Customer service can be lacking, notification banner on web page needs to go away, very slow when navigating or attempting to run search processes

Recommendations to others considering the product:

Most products I looked at were very similar cost so look for the 1 or 2 features that may set an archive apart from the others and take that option.

What problems are you solving with the product? What benefits have you realized?

Barracuda MA gives us a very nice historical reference for any law suits that may occur, making litigation process easier and more successful. We are able to recover accidentally deleted email and thousands have been saved in arbitration process.

What Enterprise Information Archiving solution do you use?

Thanks for letting us know!
Barracuda Archiving review by User
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"Barracuda is great for keeping my inbox clean while keeping my information safe"

What do you like best?

Barracuda has been so useful in freeing up space for us while still allowing us to keep information that may be necessary to look back on down the road.

What do you dislike?

Barracuda can be difficult to navigate at sometimes and only shows a portion of the email that I'm trying to view. When I'm not sure which email I need, I can often have to open many emails to find the right one, which can be time-consuming.

What problems are you solving with the product? What benefits have you realized?

For us, it was definitely a storage problem. Keeping everyone's emails for all time wasn't practical and this has given us more space than we would have imagined.

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