--- title: Bark.com Reviews meta\_title: 'Bark.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 334 reviews by the users' company size, role or industry to find out how Bark.com works for a business like yours. aggregate\_rating: rating\_value: 1.6 review\_count: 334 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr ---

### Bark.com Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Bark.com **easy to use** , enjoying a smooth setup and straightforward lead management features. [(15 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860664&qs=pros-and-cons#reviews)

Users value the **time efficiency** of Bark.com, streamlining lead generation and facilitating quick connections with potential clients. [(9 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2260445&qs=pros-and-cons#reviews)

Users appreciate the **helpful staff** at Bark.com, noting their superb support and responsiveness to issues. [(4 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860510&qs=pros-and-cons#reviews)

Users value the **easy communication and lead generation** features of Bark.com, making client interactions effortless and effective. [(3 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2482618&qs=pros-and-cons#reviews)

Users value the **straightforward lead generation** process of Bark.com, facilitating quick connections and effective marketing efforts. [(3 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2299197&qs=pros-and-cons#reviews)

Users express frustration over **poor quality leads** from Bark.com, citing issues like fraud and lack of responsiveness. [(21 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860933&qs=pros-and-cons#reviews)

Users find Bark.com to be **expensive** , facing high lead costs and concerns over lead quality and spam. [(8 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860797&qs=pros-and-cons#reviews)

Users find the **inefficient vetting** process frustrating, often encountering spam leads and wasting valuable time and credits. [(6 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860844&qs=pros-and-cons#reviews)

Users report frustrating **refund issues** with Bark.com, citing inconsistency and unresponsive customer service regarding lead quality complaints. [(5 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860827&qs=pros-and-cons#reviews)

Users warn about the **presence of scams** and fake leads on Bark.com, leading to wasted time and money. [(5 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860626&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Bark.com

##### 1. Ease of Use

Users find Bark.com **easy to use** , enjoying a smooth setup and straightforward lead management features.
[
See 15 mentions
](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860664&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ron C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron C.")
RC

Ron C.

Small-Business (50 or fewer emp.)

3.5/5

"Effective for Client Acquisition, Needs Better Lead Scrutiny"

What do you like about Bark.com?

I find Bark.com's return credit policy very beneficial. When a lead turns out to be bad or invalid, their policy ensures that I can reclaim credits ef

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Quality of leads falling every month"

What do you like about Bark.com?

Easy lead recipe, easy to communicate with leads.

##### 2. Time Efficiency

Users value the **time efficiency** of Bark.com, streamlining lead generation and facilitating quick connections with potential clients.
[
See 9 mentions
](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2260445&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ron C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron C.")
RC

Ron C.

Small-Business (50 or fewer emp.)

3.5/5

"Effective for Client Acquisition, Needs Better Lead Scrutiny"

What do you like about Bark.com?

I find Bark.com's return credit policy very beneficial. When a lead turns out to be bad or invalid, their policy ensures that I can reclaim credits ef

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Easy lead gen and direct contacts, but too many spam leads and costly credits"

What do you like about Bark.com?

Lead generation is one of the most valuable tools small businesses have to consistently source new clients, both within the local community and in are

##### 3. Helpful Staff

Users appreciate the **helpful staff** at Bark.com, noting their superb support and responsiveness to issues.
[
See 4 mentions
](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860510&qs=pros-and-cons#reviews)

See Related User Reviews

JJ

John J.

5.0/5

"Great People, Outstanding Service, Needs Better Verification"

What do you like about Bark.com?

I love how great and friendly the people at Bark.com are. They really listen intently and offer solutions to complicated problems. Their service is ex

 ![Amy P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy P.")
AP

Amy P.

5.0/5

"Powerful Lead Generation with Stellar Support"

What do you like about Bark.com?

I like that Bark.com helps find qualified leads for my business. It's easy to communicate with the customer service, and it's another resource for lea

##### 4. Client Interaction

Users value the **easy communication and lead generation** features of Bark.com, making client interactions effortless and effective.
[
See 3 mentions
](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2482618&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Amy P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy P.")
AP

Amy P.

5.0/5

"Powerful Lead Generation with Stellar Support"

What do you like about Bark.com?

I like that Bark.com helps find qualified leads for my business. It's easy to communicate with the customer service, and it's another resource for lea

PC

Patrick C.

0.0/5

"Limited Leads, Needs Improvement, Bark expires your credits prior to providing enough good leads"

What do you like about Bark.com?

I like that Bark.com is easy to use. I find it useful that I can contact prospective customers directly from the notification email. These features ma

##### 5. Detailed Information

Users value the **straightforward lead generation** process of Bark.com, facilitating quick connections and effective marketing efforts.
[
See 3 mentions
](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2299197&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Easy lead gen and direct contacts, but too many spam leads and costly credits"

What do you like about Bark.com?

Lead generation is one of the most valuable tools small businesses have to consistently source new clients, both within the local community and in are

 ![Brian P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian P.")
BP

Brian P.

Small-Business (50 or fewer emp.)

4.0/5

"Efficient Lead Generation, Needs Better Lead Quality"

What do you like about Bark.com?

I appreciate that Bark.com makes it really easy for me to just wait around until someone shows up, providing quite a bit of leads throughout the day a

### 5 Cons or Disadvantages of Bark.com

##### 1. Poor Leads

Users express frustration over **poor quality leads** from Bark.com, citing issues like fraud and lack of responsiveness.
[
See 21 mentions
](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860933&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ron C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron C.")
RC

Ron C.

Small-Business (50 or fewer emp.)

3.5/5

"Effective for Client Acquisition, Needs Better Lead Scrutiny"

What do you dislike about Bark.com?

I'm dissatisfied with Bark.com's inadequate policing of leads, as well as the insufficient authentication of emails. Additionally, the expiration of c

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Quality of leads falling every month"

What do you dislike about Bark.com?

Bark needs to tell potential leads upfront, that by filling out the form they don’t get quick estimates, they get real professionals who purchase the

##### 2. Expensive

Users find Bark.com to be **expensive** , facing high lead costs and concerns over lead quality and spam.
[
See 8 mentions
](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860797&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Hank T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hank T.")
HT

Hank T.

Small-Business (50 or fewer emp.)

2.5/5

"DJ Leads Feel Overpriced—Needs Better Pricing and Mandatory Hours Question"

What do you dislike about Bark.com?

Lead pricing for DJ customers is far too high, especially for leads with strong hiring intent and/or urgent requests. Prices seem to run anywhere from

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Easy lead gen and direct contacts, but too many spam leads and costly credits"

What do you dislike about Bark.com?

Bark has developed a significant downside over time. As professionals, we’re required to purchase credits and then spend those credits to unlock leads

##### 3. Inefficient Vetting

Users find the **inefficient vetting** process frustrating, often encountering spam leads and wasting valuable time and credits.
[
See 6 mentions
](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860844&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ron C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron C.")
RC

Ron C.

Small-Business (50 or fewer emp.)

3.5/5

"Effective for Client Acquisition, Needs Better Lead Scrutiny"

What do you dislike about Bark.com?

I'm dissatisfied with Bark.com's inadequate policing of leads, as well as the insufficient authentication of emails. Additionally, the expiration of c

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Easy lead gen and direct contacts, but too many spam leads and costly credits"

What do you dislike about Bark.com?

Bark has developed a significant downside over time. As professionals, we’re required to purchase credits and then spend those credits to unlock leads

##### 4. Refund Issues

Users report frustrating **refund issues** with Bark.com, citing inconsistency and unresponsive customer service regarding lead quality complaints.
[
See 5 mentions
](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860827&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Easy lead gen and direct contacts, but too many spam leads and costly credits"

What do you dislike about Bark.com?

Bark has developed a significant downside over time. As professionals, we’re required to purchase credits and then spend those credits to unlock leads

 ![Tim C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim C.")
TC

Tim C.

Small-Business (50 or fewer emp.)

0.0/5

"Fake Leads, No Accountability, No Refunds"

What do you dislike about Bark.com?

1) A high percentage of requests on the platform are fake, and demonstrably so. Just one recent example: A lead from "Dewand Neely" (CIO at MGT) was s

##### 5. Scams

Users warn about the **presence of scams** and fake leads on Bark.com, leading to wasted time and money.
[
See 5 mentions
](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860626&qs=pros-and-cons#reviews)

See Related User Reviews

JJ

John J.

5.0/5

"Great People, Outstanding Service, Needs Better Verification"

What do you dislike about Bark.com?

I believe that the verification process of people that call tends to be a problem. It surprisingly involves a lot of scam people leaving fake informat

 ![Ash A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ash A.")
AA

Ash A.

Small-Business (50 or fewer emp.)

0.0/5

"Full of Fake Leads - STAY AWAY"

What do you dislike about Bark.com?

Fake Leads - deliberately manufactured to waste your time and money. DON'T BUY, DON'T WASTE YOUR TIME. STAY WELL AWAY..... you'll thank me later!

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PG

Paul G.

Small-Business (50 or fewer emp.)

4/12/2024

"Poor quality leads and no credits for non responding leads."

0/5

What do you like best about Bark.com?

Nothing really, all very unprofessional in apperance and use. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

Extremely poor quality leads without full customer info. No comeback when customer won't respond. Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

It isnt solving anything for me as lead quality is too poor Review collected by and hosted on G2.com.

Show More

Response from Bark Team of Bark.com

[Editedit](https://www.g2.com/survey_responses/bark-com-review-9533644/official_response/edit)

Hi Paul,

Thank you for sharing your feedback. We're sorry to hear that your experience on Bark.com didn't meet expectations.

First and foremost, we want you to know that we are committed to delivering high-quality leads to our professionals. We invest a lot of time and resources into attracting genuine customers to our website, and we have a dedicated team that works around the clock to ensure a robust lead generation process.

We use an automated system to screen all leads, and we have a credit return policy in place to cover any non-functional contact details.

We know that dealing with unresponsive customers can be frustrating, but we believe that responding quickly to requests can help you connect with them before they make their decision. Sometimes, customers may be talking to other professionals, which can lead to delayed responses.

We really want to help you get the most out of our platform and improve your conversion rates. If you are open to it, please don't hesitate to reach out to us at team@bark.com. We're here to help and we appreciate the opportunity to work with you to enhance your experience.

Kind regards,

The Bark Team

4/13/2024
Current UserValidated ReviewerSource: Organic

 ![Resha M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Resha M.")
RM

Resha M.

Small-Business (50 or fewer emp.)

5/9/2024

"Not worth the money"

3/5

What do you like best about Bark.com?

I did like that peyote could reach out to you but even though they contacted you, you still had to pay to contact them Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

I have spent hundreds of dollars on leads f from bark and out of 600 dollars spent I got one good lead that actually became a client. Waste of time if you ask me Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

Show More

Response from Bark Team of Bark.com

[Editedit](https://www.g2.com/survey_responses/bark-com-review-9633151/official_response/edit)

Hi Resha,

We're sorry to hear that you've had a negative experience using Bark.com.

We are aware that leads not responding is an issue for some professionals, and we are always actively working on ways to try and improve the connectivity between buyers and professionals.

As our role is simply to provide contact details for customers, we do not return credits if the details are still valid and the customer is not responding, as this is something largely outside of our control. Of course, we will always return credits if the contact details are invalid or if any of the information on the request is incorrect.

We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.

Please do get in touch by emailing team@bark.com so we can provide you with specialist support and advice to help maximise your success on our platform.

Kind regards,

The Bark Team

Validated ReviewerSource: Organic

HA

Heather A.

Small-Business (50 or fewer emp.)

11/12/2023

"\*\*\*\*\*\*BARK IS A SCAM!! STAY FAR AWAY!!!!\*\*\*\*\*\*"

0/5

What do you like best about Bark.com?

Nothing! Their customer service is horrible, promising you a guarantee on credit refund if you don't get a lead, which you never will and their overpriced scheme per price for a lead is not worth it. Total money grabber site to make you think you're getting potential leads which in fact it just made up! Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

Blocked me off the site after I already paid the almost $300 in credits and then asked me to pay $25 to unblock me from logging into my account. This site is a total scam! If you're a contract freelancer like me, I highly suggest you stay AWAY from Bark. Don't fall for the credit refund guarantee like I did! Total waste of time and money!!! Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

It's not solving any problems and I benefited nothing! Completely wasted my time and money. Review collected by and hosted on G2.com.

Show More

Response from Bark Team of Bark.com

[Editedit](https://www.g2.com/survey_responses/bark-com-review-8859755/official_response/edit)

Hi Heather,

Thank you for taking the time to share your experience with Bark.com. We sincerely apologize for the frustration and inconvenience you've encountered. Your feedback is valuable, and we take it seriously as we strive to improve our services.

We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals.

We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.

Regarding the account blockage and the request for an additional payment, we want to clarify that this is not our standard practice. We are keen on resolving this issue promptly, and we appreciate your patience as we investigate and rectify the situation.

Our goal is to provide a positive and effective platform for business owners, and we regret that your experience did not meet these expectations. We are committed to understanding and resolving the issues you've raised.

Please reach out to our customer support team directly with your account details at team@bark.com, and we will do our best to assist you promptly.

Thank you for bringing this to our attention, and we appreciate your feedback as it helps us improve our services.

Sincerely,

The Bark Team

Validated ReviewerSource: Organic

 ![Verified User in Photography](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Photography")
UP

Verified User in Photography

Small-Business (50 or fewer emp.)

1/17/2024

"Waste of Money"

0/5

What do you like best about Bark.com?

Nothing. Its a complete scam. You might as well set fire to your money. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

Everything. Its a complete scam. I paid $150 for a leads package, received leads 90% not in my state and when I did respond, nothing.. I emailed and text, nothing... The leads I paid for are still "pending" - Its a bullsh\*t way of conning people out of their money looking for business leads that never materialize...

Plus, they bug you every month to buy more credits... Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

Nothing. I said I was totally unhappy and wanted my money back - they simply said tough... dont buy any more credits Review collected by and hosted on G2.com.

Show More

Response from Bark Team of Bark.com

[Editedit](https://www.g2.com/survey_responses/bark-com-review-9122228/official_response/edit)

Hi there,

We're sorry to hear you have had a negative experience using Bark.com.

All of our professionals are able to adjust their lead settings to change their location radius, to ensure we're sending through relevant requests to their account. Please email team@bark.com directly if you wish to receive more information regarding this. Furthermore, where a lead is 'pending' in the professional's account, this is a way for the professional to organise their leads. It is up to the professional to manually change the lead from 'pending' to 'hired' for example, or keep this as 'pending' to assist professionals in knowing which leads they are still following up with.

We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.

We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com.

Kind regards,

The Bark Team

Current UserValidated ReviewerSource: Organic

JP

Julian P.

Small-Business (50 or fewer emp.)

6/29/2023

"Never ever Bark.com again as a Service Owner"

0/5

What do you like best about Bark.com?

Well, maybe bark.com has an easy interface to host your services, but thats already everything good about this company. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

I received an interesting lead by mail, but I needed credits for it. After I bought the credits NEVER AGAIN came a lead. I am now sitting on the credits and can do nothing with it. Money is gone. Support does not help, but always refers only to the fact that leads are sent in the app or by mail and I am notified. Fine, but this is of no use if there are no orders. It seems that no one is looking for services through this platform. The refund that is supposed to be given does not exist. Pure discussion with the support, which at some point simply no longer responds.

As a service provider, I have tested various lead platforms so far. Bark is definitely the worst! Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

Nothing. Bark.com just costs a lot of money, but hasnt got any befenits for me. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Sebastian F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sebastian F.")
SF

Sebastian F.

Small-Business (50 or fewer emp.)

6/20/2023

"Not a single purchased lead has returned a phone call or email..."

0/5

What do you like best about Bark.com?

There isn't a single thing about this company or service that I like. Every time I have called and spoken to someone they blame me for customers not returning a call or email. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

Every single lead that I have purchased has not returned a phone call or an email. I have only responded and purchased leads that were an exact match for the service I provide. I find it really strange that I have purchased 18 leads (and counting) and not a single potential lead has returned a phone call or email. The only way that this is possible is if people are just filling out requests with no intention of hiring anyone for that service or if the leads are being fraudulently added. It could very well be a combination of the two. Bark doesn't even verify all the potential leads they send out. So for all we know as potential vendors it could be teenagers having fun filling out requests for services or corporate events and we pay anywhere from $8 to as high as $26 for a lead that doesn't go anywhere. That slowly drains a small business out of business. Do yourself a favor and avoid the temptation to join this silly site and avoid the aggravation and loss of money that I have endured. This has been an absolutely horrible experience and a total waste of time and money! If Bark truly worked do you think I would write this? I'm a very reasonable person but I get sick and tired of companies like Bark preying on small businesses. Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

It has not solved a single problem. It has only caused nothing but problems and has been a total waste of money. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction")
UC

Verified User in Construction

Small-Business (50 or fewer emp.)

12/8/2023

"Bark is an absolute waste of money!"

0/5

What do you like best about Bark.com?

We liked the thought of paying only for qualified leads we chose. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

The leads do not result in actual sales. Some leads cost $ 50 CAD+ and the customer doesn't even respond.

We have paid for over 20 leads and have not booked a single job. Some leads are double-posted, we saw an identical lead with the same contact information on our profile a second time after we passed the lead.

We sent an email to Bark citing their 'Get Hired Guarantee' and were told we need to respond more promptly, preferably within the first hour of them being released to get the job. We followed their advice and since then found even fewer people are responding.

We strongly recommend you do not pay Bark for any leads as they are not legitimate leads and do not amount to actual sales. Out of over 20 leads we have responded to, only 2 customers booked an estimate with us and neither one booked the job.

Bark does not vet their leads properly and is just charging businesses for unqualified leads that do not result in actual sales. Save your money - do not purchase any credits with Bark for worthless leads. Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

Lead generator Review collected by and hosted on G2.com.

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Response from Bark Team of Bark.com

[Editedit](https://www.g2.com/survey_responses/bark-com-review-8975166/official_response/edit)

Hi there,

We're very sorry to hear that you haven't had a positive experience using Bark.com.

We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals. For further information on how we screen leads, please email team@bark.com.

We offer the Starter Pack of credits to new professionals on the platform, and this credit pack is covered by The Get Hired Guarantee. This is a feature that acts as a safety net for new professionals on Bark, and is designed to minimise the risk associated with their first credit pack.

In the event that a professional does not secure any customers using the credits in a credit pack covered by the Get Hired Guarantee, we’ll return all the credits to the professional's account and give them a second 'attempt' with the credits they've purchased.

Professionals just need to ensure that they've used all the credits in the pack, and it's been 3 days since they purchased their last lead.

We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com.

Kind regards,

The Bark Team

Validated ReviewerSource: Organic

 ![Michael M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael M.")
MM

Michael M.

Small-Business (50 or fewer emp.)

12/26/2023

"Not sure if leads are qualified"

3.5/5

What do you like best about Bark.com?

I like that I get updates when someone submits a project request. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

The people who made the project request don't always respond, even when you call, text, and email them. And I often have to email separately since I'm not sure the emails Bark sends go out as there's no tracking feature. Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

Gets me in front of potential clients, but they don't always respond. Review collected by and hosted on G2.com.

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Response from Bark Team of Bark.com

[Editedit](https://www.g2.com/survey_responses/bark-com-review-9059690/official_response/edit)

Hi Michael,

Thanks for your review, and further feedback regarding the platform.

We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.

We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.

We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com.

Kind regards,

The Bark Team

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Stephen G. B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen G. B.")
SB

Stephen G. B.

Founder &amp; Group Publisher

Media Production

Small-Business (50 or fewer emp.)

4/14/2024

"Lead Genneration Network"

2.5/5

What do you like best about Bark.com?

Exceptionally large number of projects to bid on...almost too many to be well vetted, qualified leads. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

They bombard you with potential leads when in the pre-subscription trial phase. Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

They're not. Jamming my inbox with unqualified non vetted leads is more of a nuisance than a benefit. Review collected by and hosted on G2.com.

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Response from Bark Team of Bark.com

[Editedit](https://www.g2.com/survey_responses/bark-com-review-9538150/official_response/edit)

Hi Stephen,

We're sorry to hear you have had a negative experience using Bark.com.

Please email team@bark.com directly with any email notification concerns, so we can show you where in your account to adjust your email preferences.

Kind regards,

The Bark Team

4/16/2025
Validated ReviewerSource: Organic

WM

Waqar M.

Administrator

Small-Business (50 or fewer emp.)

6/1/2023

"$30,000 SCAM AND WORST CUSTOMER SERVICE-SAVE YOUR MONEY!"

0/5

What do you like best about Bark.com?

Nothing. Most of the leads do not even answer your call or respond to your messages. Not many leads for our service area either. So there's not much to begin with.We haven't got a single hire yet! Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

We are a law firm based in Australia and started using Bark in early May. We were unable to secure a single hire despite spending almost $400.00 AUD and therefore, decided to get in touch with the customer success team.

We advised them of our budgetary constraints during the call and also informed the agent that our sales team is based overseas and we would need access to the Bark App from the overseas destination. The sales agent said he would check with the team and get back to us on this. We outlined that we would not want to spend more than $600AUD per month on the site. However, the sales agent pitched the Gold package to us and advised us to purchase that. (This package is not even mentioned on the site – so there is very little details surrounding the package)

The agent did not disclose all of the package terms and conditions during the call. However, without informing us, he had signed us up for the package on call as well and merely sent us an onboarding email subsequent to the call. [on or around 12 May 23] Unbeknownst to us, the package we were signed up to was a package for around $630.00 AUD per week and for a lock in period of 12 months. This is almost $32,760.00 for the year. To be clear the purpose of the initial call was for us to get an understanding of the platform and see how the process works and discuss the best plan for our business, not to get signed up to a lock-in contract without even reviewing the terms. We were totally unaware of this for the following reasons;

We never received a contract that outlined the costs and terms

We did not have the opportunity to consider the package and actually opt-in (by signing any contract)

We only realised this was the package they locked us into after about 3 weeks where we realised this sum was being debited out of our account weekly

Further to this, we specifically reached out to the customer success agent, a few days after the initial sales call (where he signed us up on call without our knowledge) and continued to outline that we need access to the app from overseas (for our sales team) and did not receive any support.

When we raised the issues we were faced with, we merely got a rude response saying that we were now locked in for a period of 52 weeks and we need to continue to make those payments and it was not Bark’s problem that our offshore sales team couldn’t access the app.

The name of the customer success agent is Sam and his conduct is highly misleading. We have been trying to get on call with him but he continues to be unavailable. Their terms say they record the conversation, however, we are yet to receive a copy of the call where it is alleged that we agreed to this package.

We will be making a formal complaint to the UK consumer authorities and pursuing the company for misleading and deceptive behaviour. DO NOT BUY THEIR SERVICE, THEY WILL SIGN YOU UPTO A LOCK IN CONTRACT WITHOUT YOUR KNOWLEDGE! Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

Getting new leads and conversions. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

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