--- title: Bark.com Reviews meta\_title: 'Bark.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 334 reviews by the users' company size, role or industry to find out how Bark.com works for a business like yours. aggregate\_rating: rating\_value: 1.6 review\_count: 334 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Bark.com Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Bark.com **easy to use** , enjoying a smooth setup and straightforward lead management features. [(15 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860664&qs=pros-and-cons#reviews) Users value the **time efficiency** of Bark.com, streamlining lead generation and facilitating quick connections with potential clients. [(9 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2260445&qs=pros-and-cons#reviews) Users appreciate the **helpful staff** at Bark.com, noting their superb support and responsiveness to issues. [(4 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860510&qs=pros-and-cons#reviews) Users value the **easy communication and lead generation** features of Bark.com, making client interactions effortless and effective. [(3 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2482618&qs=pros-and-cons#reviews) Users value the **straightforward lead generation** process of Bark.com, facilitating quick connections and effective marketing efforts. [(3 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2299197&qs=pros-and-cons#reviews) Users express frustration over **poor quality leads** from Bark.com, citing issues like fraud and lack of responsiveness. [(21 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860933&qs=pros-and-cons#reviews) Users find Bark.com to be **expensive** , facing high lead costs and concerns over lead quality and spam. [(8 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860797&qs=pros-and-cons#reviews) Users find the **inefficient vetting** process frustrating, often encountering spam leads and wasting valuable time and credits. [(6 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860844&qs=pros-and-cons#reviews) Users report frustrating **refund issues** with Bark.com, citing inconsistency and unresponsive customer service regarding lead quality complaints. [(5 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860827&qs=pros-and-cons#reviews) Users warn about the **presence of scams** and fake leads on Bark.com, leading to wasted time and money. [(5 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860626&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Bark.com ##### 1. Ease of Use Users find Bark.com **easy to use** , enjoying a smooth setup and straightforward lead management features. [ See 15 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860664&qs=pros-and-cons#reviews) See Related User Reviews ![Ron C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron C.") RC Ron C. Small-Business (50 or fewer emp.) 3.5/5 "Effective for Client Acquisition, Needs Better Lead Scrutiny" What do you like about Bark.com? I find Bark.com's return credit policy very beneficial. When a lead turns out to be bad or invalid, their policy ensures that I can reclaim credits ef ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Quality of leads falling every month" What do you like about Bark.com? Easy lead recipe, easy to communicate with leads. ##### 2. Time Efficiency Users value the **time efficiency** of Bark.com, streamlining lead generation and facilitating quick connections with potential clients. [ See 9 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2260445&qs=pros-and-cons#reviews) See Related User Reviews ![Ron C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron C.") RC Ron C. Small-Business (50 or fewer emp.) 3.5/5 "Effective for Client Acquisition, Needs Better Lead Scrutiny" What do you like about Bark.com? I find Bark.com's return credit policy very beneficial. When a lead turns out to be bad or invalid, their policy ensures that I can reclaim credits ef ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy lead gen and direct contacts, but too many spam leads and costly credits" What do you like about Bark.com? Lead generation is one of the most valuable tools small businesses have to consistently source new clients, both within the local community and in are ##### 3. Helpful Staff Users appreciate the **helpful staff** at Bark.com, noting their superb support and responsiveness to issues. [ See 4 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860510&qs=pros-and-cons#reviews) See Related User Reviews JJ John J. 5.0/5 "Great People, Outstanding Service, Needs Better Verification" What do you like about Bark.com? I love how great and friendly the people at Bark.com are. They really listen intently and offer solutions to complicated problems. Their service is ex ![Amy P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy P.") AP Amy P. 5.0/5 "Powerful Lead Generation with Stellar Support" What do you like about Bark.com? I like that Bark.com helps find qualified leads for my business. It's easy to communicate with the customer service, and it's another resource for lea ##### 4. Client Interaction Users value the **easy communication and lead generation** features of Bark.com, making client interactions effortless and effective. [ See 3 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2482618&qs=pros-and-cons#reviews) See Related User Reviews ![Amy P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy P.") AP Amy P. 5.0/5 "Powerful Lead Generation with Stellar Support" What do you like about Bark.com? I like that Bark.com helps find qualified leads for my business. It's easy to communicate with the customer service, and it's another resource for lea PC Patrick C. 0.0/5 "Limited Leads, Needs Improvement, Bark expires your credits prior to providing enough good leads" What do you like about Bark.com? I like that Bark.com is easy to use. I find it useful that I can contact prospective customers directly from the notification email. These features ma ##### 5. Detailed Information Users value the **straightforward lead generation** process of Bark.com, facilitating quick connections and effective marketing efforts. [ See 3 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2299197&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy lead gen and direct contacts, but too many spam leads and costly credits" What do you like about Bark.com? Lead generation is one of the most valuable tools small businesses have to consistently source new clients, both within the local community and in are ![Brian P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian P.") BP Brian P. Small-Business (50 or fewer emp.) 4.0/5 "Efficient Lead Generation, Needs Better Lead Quality" What do you like about Bark.com? I appreciate that Bark.com makes it really easy for me to just wait around until someone shows up, providing quite a bit of leads throughout the day a ### 5 Cons or Disadvantages of Bark.com ##### 1. Poor Leads Users express frustration over **poor quality leads** from Bark.com, citing issues like fraud and lack of responsiveness. [ See 21 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860933&qs=pros-and-cons#reviews) See Related User Reviews ![Ron C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron C.") RC Ron C. Small-Business (50 or fewer emp.) 3.5/5 "Effective for Client Acquisition, Needs Better Lead Scrutiny" What do you dislike about Bark.com? I'm dissatisfied with Bark.com's inadequate policing of leads, as well as the insufficient authentication of emails. Additionally, the expiration of c ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Quality of leads falling every month" What do you dislike about Bark.com? Bark needs to tell potential leads upfront, that by filling out the form they don’t get quick estimates, they get real professionals who purchase the ##### 2. Expensive Users find Bark.com to be **expensive** , facing high lead costs and concerns over lead quality and spam. [ See 8 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860797&qs=pros-and-cons#reviews) See Related User Reviews ![Hank T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hank T.") HT Hank T. Small-Business (50 or fewer emp.) 2.5/5 "DJ Leads Feel Overpriced—Needs Better Pricing and Mandatory Hours Question" What do you dislike about Bark.com? Lead pricing for DJ customers is far too high, especially for leads with strong hiring intent and/or urgent requests. Prices seem to run anywhere from ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy lead gen and direct contacts, but too many spam leads and costly credits" What do you dislike about Bark.com? Bark has developed a significant downside over time. As professionals, we’re required to purchase credits and then spend those credits to unlock leads ##### 3. Inefficient Vetting Users find the **inefficient vetting** process frustrating, often encountering spam leads and wasting valuable time and credits. [ See 6 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860844&qs=pros-and-cons#reviews) See Related User Reviews ![Ron C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron C.") RC Ron C. Small-Business (50 or fewer emp.) 3.5/5 "Effective for Client Acquisition, Needs Better Lead Scrutiny" What do you dislike about Bark.com? I'm dissatisfied with Bark.com's inadequate policing of leads, as well as the insufficient authentication of emails. Additionally, the expiration of c ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy lead gen and direct contacts, but too many spam leads and costly credits" What do you dislike about Bark.com? Bark has developed a significant downside over time. As professionals, we’re required to purchase credits and then spend those credits to unlock leads ##### 4. Refund Issues Users report frustrating **refund issues** with Bark.com, citing inconsistency and unresponsive customer service regarding lead quality complaints. [ See 5 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860827&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy lead gen and direct contacts, but too many spam leads and costly credits" What do you dislike about Bark.com? Bark has developed a significant downside over time. As professionals, we’re required to purchase credits and then spend those credits to unlock leads ![Tim C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim C.") TC Tim C. Small-Business (50 or fewer emp.) 0.0/5 "Fake Leads, No Accountability, No Refunds" What do you dislike about Bark.com? 1) A high percentage of requests on the platform are fake, and demonstrably so. Just one recent example: A lead from "Dewand Neely" (CIO at MGT) was s ##### 5. Scams Users warn about the **presence of scams** and fake leads on Bark.com, leading to wasted time and money. [ See 5 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860626&qs=pros-and-cons#reviews) See Related User Reviews JJ John J. 5.0/5 "Great People, Outstanding Service, Needs Better Verification" What do you dislike about Bark.com? I believe that the verification process of people that call tends to be a problem. It surprisingly involves a lot of scam people leaving fake informat ![Ash A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ash A.") AA Ash A. Small-Business (50 or fewer emp.) 0.0/5 "Full of Fake Leads - STAY AWAY" What do you dislike about Bark.com? Fake Leads - deliberately manufactured to waste your time and money. DON'T BUY, DON'T WASTE YOUR TIME. STAY WELL AWAY..... you'll thank me later! ## Top-Rated Alternatives [ ![Upwork](https://images.g2crowd.com/uploads/product/hd_favicon/2d8486656210fb0dce1d7654623bdd1b/upwork.svg "Upwork") Upwork 4.5/5(3,213) ](https://www.g2.com/products/upwork/reviews) [ ![Fiverr](https://images.g2crowd.com/uploads/product/hd_favicon/9ed83473e06d0dfef430569c6f3588d7/fiverr.svg "Fiverr") Fiverr 4.3/5(463) ](https://www.g2.com/products/fiverr/reviews) [ ![Skyword360](https://images.g2crowd.com/uploads/product/hd_favicon/626b73fc91f72d70ea0fb01bb4de137b/skyword360.svg "Skyword360") Skyword360 4.3/5(197) ](https://www.g2.com/products/skyword360/reviews) [ View All Alternatives ](https://www.g2.com/products/bark-com/competitors/alternatives) MZ Mark Z. Small-Business (50 or fewer emp.) 8/6/2023 "NOOOOOOOOOOO!!!!!!!" 0/5 What do you like best about Bark.com? The concept is great, but this does NOT do what it says on the box! Review collected by and hosted on G2.com. What do you dislike about Bark.com? There is no way that BARK has so many people seeking professional services in our area only for them to be completely non responsive - especially when the cost of engaging with them is high. This is NOT an accusation, as I have no way of verifying my comments, BUT...this does feel very much like a scam. A very, very smart scam,. I have paid two lots of money for "credits" and used those to engage with 10+ people "matched to me" who seek the services of a life coach. As a well established business in the life coaching sector, the behaviour of these profiles that "seek" coaching, are not consistent with what we see in leads that contact us directly. I would love to be proven wrong here, but I have emailed the Bark Team and not heard back from them yet (admittedly I only emailed them yesterday and they may be in another time zone, so I will give them benefit of doubt on that), however, it feels like its not what it is supposed to be. Again...if I am wrong here I will happily remove this review, but even the people I contact say: "can I call you back" and never do, or they text back saying "not interested" and that pattern doesnt fit our normal engagement pattern with potential new clients. BARK - please prove me wrong. The rest of you out there...do your homework / duedilligence before you part with your money. Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? BARK sold me credits to be able to engage with many many "leads" who almost seem too good to be true as there are so many of them that keep popping up but are either non responsive or not willing to engage. That pattern doesnt fit the pattern of engagement that we are used to seeing in our business. And how on earth do they get so many leads by the hour on this patform? Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-8411741/official_response/edit) Hi Mark, We're very sorry to hear that you haven't had a positive experience using our platform. We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone. We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com. Kind regards, The Bark Team Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 11/5/2023 "Money making for Bark nothing for little guy" 0/5 What do you like best about Bark.com? Bark used to be good. Recently they have become more about money making off the small guy/business than anything else. Charge to be Elite, charge to be 'Verified' and then charge per lead. In my case, the latest lead would cost me £25 with no guarantee that the lead will use my services. I have not contacted the lead. I have become an unwilling Bark customer. Bark need to rethink their money making ideas as it is unfair for a small startup business to be throwing money into the wind in the hope of getting a client. My Accountant asks me why I spend so much money on Bark. I am asking myself the same thing. Bark, I think you need to rethink your money making business before people stop using it. I feel You had a good thing going before you got greedy. Review collected by and hosted on G2.com. What do you dislike about Bark.com? Bark have become money grabbers. Little thought for the small self employed customers who literally can't afford to pay £25 for a lead. Re-adjust your credits to what they were before and lower your cost per credit. Hardly any return on investment- leads don't pan out, some leads have no idea what I am talking about when I phone them. I would rather spend this amount of money on Google or Facebook advertising- better return in investment. Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? Lead generation. No benefit when leads don't work out Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-8820570/official_response/edit) Hi there, Thank you for taking the time to share your feedback about your experience with Bark.com. We truly appreciate your honesty and value your perspective as it helps us continually improve our services. We're sorry to hear that you've had a less than satisfactory experience and feel that our recent changes have made the platform less favorable for small businesses. Your concerns about the cost of being Elite, Verified, and the per-lead charges are duly noted. We understand that every penny counts for a small startup, and we genuinely want our platform to be accessible and beneficial for businesses of all sizes. We hear your feedback loud and clear, and we are actively reviewing our pricing structures to ensure they align better with the needs of small businesses. We understand the frustration of investing in leads without a guaranteed outcome, and we are committed to finding a balance that provides fair value for your investment. Additionally, we appreciate your comparison with other advertising channels like Google and Facebook. We are constantly working to enhance our platform and deliver a better return on investment for our users. Your insights will be shared with our team to explore ways to improve the quality of leads and ensure a more positive experience for all users. Thank you for bringing these issues to our attention. We genuinely value your input as it helps us make Bark.com a more effective and user-friendly platform. We hope to regain your trust and demonstrate the positive changes we are making to better serve businesses like yours. If you have any further suggestions or concerns, please don't hesitate to reach out. We are committed to addressing your needs and providing a more satisfactory experience in the future. Best regards, The Bark Team Current UserValidated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 11/19/2023 "Bark is a waste your money." 0/5 What do you like best about Bark.com? There is no upside reason to using Bark. Review collected by and hosted on G2.com. What do you dislike about Bark.com? The deception and not receiving any good leads. Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? Bark has not helped me solve any problems, as a matter of fact they created a problem. I paid money in order to purchase leads and obtain clients. The leads were not as good as Bark presented and I ended up wasting money using Bark. As a professional counselor I have found Bark to be totally useless and feel it is a scam. Not only are the leads expensive but they're a dead end. The leads are passed off as being verified and wanting counseling services yet when I call the individuals they either don't return my calls or say they've hired someone else. This seems very suspicious to me as it happens so often. Yes, I am a one person show and work for myself, which is why it is so important for me to work with a business that I can trust. I DO NOT TRUST BARK!!! 😡 Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-8897380/official_response/edit) Hi there, We appreciate you taking the time to share your feedback about your experience with Bark.com. We're genuinely sorry to hear that your experience did not meet your expectations, and we take your concerns seriously. Just to clarify we heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals. We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. We understand that the value of our service lies in providing quality leads and transparency, and we apologize if you felt deceived and did not receive the leads you were hoping for. We would like to learn more about your specific experience to address any issues and make improvements to better serve our users. If you're open to it, we encourage you to reach out to our customer support team directly to provide more details about your experience so that we can investigate and address any issues you encountered. Your feedback is essential in helping us identify areas for improvement. Thanks The Bark Team Current UserValidated ReviewerSource: Organic ![Jim C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim C.") JC Jim C. Game Show Host Small-Business (50 or fewer emp.) 6/25/2024 "Leads Are Completely Questionable; Never Listen To Category Suggestions" 0/5 What do you like best about Bark.com? They have a wide variety of categories - just won't listen to suggestions. Review collected by and hosted on G2.com. What do you dislike about Bark.com? Don't truly vetbleads, confusing credit system, won't listen to suggestions from who would be a paying customer Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? They aren't solving any problems. They simply cause more and ignore vendors. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic EL Emily L. Small-Business (50 or fewer emp.) 11/17/2023 "Using Bark for my Business" 5/5 What do you like best about Bark.com? Bark is a brilliant platform for my profession. Every week there is hundreds of new leads that I can access. The app is extremely useful and easy to use. I use Bark every week for my business and it had helped generate ££££ into my monthly income. The customer support team is very friendly and helpful whenever there is a dead lead they are happy to investigate. Review collected by and hosted on G2.com. What do you dislike about Bark.com? The packages of credits start off quite high and would appreciate there being a small package. Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? When I have leads with fake phone numbers the customer service team on the phone are happy to help resolve the issue and remove the fake accounts off the platform. Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-8890800/official_response/edit) Hi Emily, Thank you so much for sharing your positive experience with Bark.com! It's fantastic to hear that the platform has become an essential tool for your profession, providing you with a steady stream of new leads on a weekly basis. The fact that you find the app extremely useful and user-friendly is great feedback for both potential and existing users. It's also reassuring to know that Bark.com's customer support team has been responsive and helpful, especially in investigating dead leads. Their friendliness and willingness to assist contribute to the overall positive experience you've had with the platform. It's evident that Bark.com has not only streamlined your business operations but has also played a significant role in boosting your monthly income. We appreciate you taking the time to share your insights and hope your continued use of Bark.com brings you even more success in the future! Thanks The Bark Team Current UserValidated ReviewerSource: Organic SW Shawn W. Small-Business (50 or fewer emp.) 7/3/2023 "Garbage service" 0.5/5 What do you like best about Bark.com? The app interface, that's literally it.l, and once in a blue moon you get a customer that's not looking for a Facebook market place 20 dollar special, aside from that, Run, just run, or go burn your money literally, you'll get more value out of that than you will from this platform. Review collected by and hosted on G2.com. What do you dislike about Bark.com? They do not have any systems in place to verify their professional platform users credentials, they don't check insurance, don't verify its a valid business. They routinely refuse to refund credits to leads that give bad phone numbers or are found to be other companies shopping competitor pricing. Their lead qualification questions leave much to be desired, and at the end of the day only pass off the lead users because we have to pretty much start from the beginning. Cool concept, but piss poor execution, that typically ends up costing you more than it's worth to use the platform. When you try to contact service and go through the refund process for credits, if they say no and you try to challenge that they threaten to kick you off the platform. They are all about the dollars and fuck anyone who asks for clarification or a second opinion. Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? None. In all reality they are fostering bottom of the barrel rates you would expect to pay some crackhead on Facebook. Great idea as a platform for lead generating, but piss poor execution. Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-8280991/official_response/edit) Hi Shawn, We're very sorry to hear that you haven't had a positive experience using our platform, and that you feel as strongly as you do about our leads. We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website.  We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals. We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com. Kind regards, The Bark Team Current UserValidated ReviewerSource: Organic EM Eugene M. Small-Business (50 or fewer emp.) 6/18/2023 "Account Deletion and Lack Of Customer Service" 0/5 What do you like best about Bark.com? I can't like to company which deleted my account for no reason with all invested money and purchased leads. - Don't pay them money - Don't invest in this company your time - Avoid Bark.com Review collected by and hosted on G2.com. What do you dislike about Bark.com? I am writing to bring to attention a recent incident that has caused significant disruption to my business operations on your platform. On 6 Jun 2023, 23:36 BST, my account, contact(at)coldblud.com, had been unexpectedly deleted by employee Martin without any prior notice or apparent reason. This deletion resulted in the loss of all the money I had invested and the leads I had purchased through your platform. I was taken aback by this action, as it severely impacted my ability to conduct business effectively. In an attempt to seek support and clarification, I promptly contacted your customer service department (call log 6 Jun 2023, 23:57 BST). Regrettably, my experience was far from satisfactory. I was met with rudeness from a male employee, who abruptly hung up on me without providing me with an opportunity to explain the issue I was facing. Such treatment left me frustrated and disappointed, as I expected better from a company like Bark.com. Considering the gravity of this situation, I am concerned whether such actions are a normal practice within your company. The sudden deletion of my account, coupled with the unprofessional behavior of your customer service representative, has raised doubts in my mind about the reliability and professionalism of Bark.com's services. Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? Unfortunately, Bark.com create problems and produce fake customer request to be able to sell fake leads. There are no benefits, and the cherry on top is that their customers don't care about you, your time and your money. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 11/16/2023 "11-16-23 Worst Experience I Have Had With A Lead Company In 39 Years" 0/5 What do you like best about Bark.com? The is literally nothing to like about this company. Review collected by and hosted on G2.com. What do you dislike about Bark.com? Saw an ad for Bark.com, and set up a free profile. After that received over 100 emails claiming there were people requesting my professional services. At first, I thought I was really impressed. I scheduled 2 hours to call their sales team to learn about how I could follow up on these leads. How every, their high pressure sales person LIED and claimed they would have to get off of the phone before answering all of my quesitons. Their lead system was prompting me to purchase a package in order to see the phone numbers for the leads. Makes sense. A sales rep, over the phone, told me a ton of lies and misleading info about how the leads would work, the quality of the leads, and much more. ( I recorded 9 phone calls with this company and can provide those to anyone who would like to hear them, and I recorded my screen as well for proof of everything done to me, and I printed out screen shots. ) To continue, I emailed one of the sales reps, and asked if their was a coupon on promo available. They sent me one. I thought I was impressed. Then EVERYTHING changed. 8/11 leads were FAKE LEADS, and by this I mean: invalid phone number that were not working number ( even on the ones that they lied and claimed had been validated ), voicemail inboxes belonging to women, and the lead was supposedly a man, and voicemail belonging to a 10 year old boy, etc. Only 1 of these people, in 3 days, EVER spoke to me on the phone. And they were laughing at me and mocking me, to the extent it really seemed they were just playing jokes on the website, or maybe had been hired by the site to pose as a fake lead. It was very strange. I called support, and was devasted. I had been robbed, 100% robbed. I stayed polite and calm, and asked what could be done about my "get hired guarantee". They gave me the run around. Eventually I found their website's policies. I called back again and again and again. Finally, one of their agents admitted I had been lied to about 4 different things. In addition, she promised that all of the FAKE LEAD credits would be replaced. I started to have HOPE, and I thanked her for her help and honesty! THEN, things got BAD. Someone called ME from Bark. Said he was some kind of TOP Management. I told him I was not expecting a call from him, and that I was at work, and that all of my issues were perfectly resolved by the last agent. I told him I didn't need to communicate with them, and that I was happy, and that once my credits were restored for all of the fake leads, I would try again. He persisted to talk, and I told him I really needed to get back to work, and there was nothing to talk about. Finally, he hung up the call, after he was VERY disrespectful to me, repeated himself like a crazy person, ignored my requests and responses, called me names, accused me of being unprofessional for not wanting to stay on the phone with him, and it was just absolutely insane. The creepiest part was, the whole time he was talking to me, he spoke in this very creepy, soft, and condescending voice. It was bizarre. Anyway, I got back to work. An hour or so later, I used my lunch break from work to log into Bark to begin the process of printing out and documenting which leads were fake for sure, BUT was not able to log into the account! It said that the log in NO longer existed! I was like, "Oh my God, these people just deleted my entire account, took the money, did not honor the guarantee, and ran." I called support, and said, "Look, if you are going to delete my account, and refuse to provide me service, by law, you have to give me a refund. I have recorded and documented everything." The lady this time said she was issuing the refund. I asked her to send me an email that confirms the refund has been issued. She claimed she did, but the email never came through. I asked her to try again. She claimed she did it. Again, no email came through. I waited some time and called back again. I talk to someone in the NEW accounts department. Let them give me their long stupid fake sales pitch, and then explained I needed proof of my refund, and wanted to know why my account was deleted without my knowledge, notification, or consent. This agent, who I also recorded, admitted that they had sent an email to the wrong email address. Does that also mean that the refund was sent to the wrong place too? Probably. I have NO IDEA if I will ever SEE my money again! I can not say this enough, this company treats people like garbage. NEVER use their service. Their entire business model is based on being misleading, and ripping you off, and wasting 99%-100% of your money on FAKE LEADS. Find ANYONE else to work with. Find ANY other marketing method you can. But, these people are CON ARTISTS. Buyer Beware! I would rather go OUT of business then attempt to work with them. At this point, not only did I lose the $120 I paid them, but I also lost over 10 workable hours. I will never get any of that lost money back again. There should be a class action lawsuit brought against them, and criminal, international fraud charges. They are based in the UK, supposedly, but I am in the US. If they scammed me like this, they have done it to THOUSANDS of other people too. Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? There is NO benefit to using this company. It is 100% a scam. Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-8887967/official_response/edit) Hi We sincerely apologize for the challenges you've faced, and we appreciate you taking the time to share your experience with us. We understand the importance of reliable lead generation for your business, and we're committed to addressing your concerns promptly. We strive to maintain the highest standards in our services. We invest significantly in platforms like Google AdWords to attract genuine customers to our website and have a dedicated 24/7 Customer Success Team in London, along with a specialized Marketing and Development Team. We want to assure you that all leads go through a thorough automated screening process, and our credit return policy covers any non-functioning contact details. Regarding the account closure, we want to emphasize that such actions are typically taken to protect our users or initiated by the account owner. However, we take your concerns seriously, and we would like the opportunity to review your case further. Please reach out to us directly at team@bark.com with specific details about your account closure so we can identify you. Our team is committed to assisting you and resolving any issues you may have encountered. We value your feedback and are dedicated to improving our services based on customer experiences. Thank you for bringing this to our attention, and we look forward to the opportunity to address your concerns directly. Best Regards, The Bark Team Current UserValidated ReviewerSource: Organic ST Shan T. Small-Business (50 or fewer emp.) 5/8/2024 "Stay away from Bark Scammers" 0/5 What do you like best about Bark.com? Nothing useful from this scam website... Review collected by and hosted on G2.com. What do you dislike about Bark.com? Creating fake leads and sending nonstoply. Using publics personals without their permissions. Stealing money Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? They are not solving anything. Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-9625441/official_response/edit) Hi Shan, Thank you for sharing your feedback. We're sorry to hear that your experience on Bark.com didn't meet expectations. First and foremost, we want you to know that we are committed to delivering high-quality leads to our professionals. We invest a lot of time and resources into attracting genuine customers to our website, and we have a dedicated team that works around the clock to ensure a robust lead generation process. We use an automated system to screen all leads, and we have a credit return policy in place to cover any non-functional contact details. We really want to help you get the most out of our platform and improve your conversion rates. If you are open to it, please don't hesitate to reach out to us at team@bark.com. We're here to help and we appreciate the opportunity to work with you to enhance your experience. Kind regards, The Bark Team Current UserValidated ReviewerSource: Organic ![Amie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amie D.") AD Amie D. Principal, Consultant Small-Business (50 or fewer emp.) 8/13/2023 "A huge waste of money" 0/5 What do you like best about Bark.com? In theory this is a fantastic service. It provides a huge number of leads for a variety of services. I used it for my executive coaching and consulting business. Review collected by and hosted on G2.com. What do you dislike about Bark.com? The leads are completely unqualified. The most you ever know is that they have a verified phone number. So, 99% of the time, you spend money on buying a lead and never hear back from the prospect. About 10% of the time the leads turned out to be competitors of mine who were shopping either their competition or the Bark platform. The bigger problems are more subtle. The only ways to make your profile stand out are more or less inaccessible. They only allow reviews to be added either directly by clients or through Facebook API. Since I am in a B2B space, my reviews are on LinkedIn and on my own website--not on Facebook. They have no API with LinkedIn, and they won't allow you to add them in any other way. In the absence of references, it's easy to appear to be a novice, or not to have any positive client feedback. Their response when I asked about this was to have my clients provide their reviews on Bark. But, asking busy professionals to write a second review on yet another platform is ridiculous. And I am not going to do that. It violates my own values. If a client gives me a testimonial on any one platform. It is my responsibility to use it elsewhere--not their's to re-write it everywhere that I market. They also have copious quantities of add-ons that all involve more cost for questionable "value". For example, you can become "verified". This sounded interesting to me. But, instead of entailing a background check or verification of corporate filings or something--it's primary method was to charge an additional $75/mo for the "checkmark". They clearly lifted this directly from Musk's Twitter attempt at the same. It felt like a truly cyclical money-grab. (It was the last straw for me.) They solicit feedback on the service, but never include it in the product roadmap. The only changes I've seen in the 14 months of use was more and different ways to charge more to businesses like me--those using their service. Subscriptions, special statuses, verification, etc. But they have done nothing to improve either the volume or quality of leads. They could easily include a question about budget in their UI, or verify the person by having them sign-in through LinkedIn. That would make it easier to determine if a lead is even remotely appropriate. But they prefer to keep the leads as skeletal as possible so as to manipulate businesses into paying for leads based on speculation and hope, rather than actual information. As a business, you have a powerful interest in believing each lead is real, ready and able to buy. But it's actually a massive gamble. You have so little to go by that you may as well be throwing darts. Part of how their business model works is that it relies on having zero barrier to entry for those interested in services. By making the ability to express interest so frictionless, all kinds of people fill in a form, and submit their interest as a real lead. But they are not actually interested. They are less interested than window shoppers. Even a service like Fiverr requires MUCH more information. Bark prefers the lack of any friction because they get more "leads" that way. It creates an appearance of abundance when they pitch their paying businesses (like me). But the abundance is an illusion. Most of the leads are not genuinely looking for the service. I have not purchased any additional credits and will not be using them anymore. I got exactly one client from the service in the 14 months. During that time I must have replied to at least 300 leads. That's an appalling rate of effectiveness. If I had actually interacted with those leads I would be able to consider that my own sales ability had a role in that poor return on investment. But since the majority of leads NEVER respond to anything , it seems like a lead quality issue, not a sales issue. The amount of time I wasted in responding to leads and following up, only to get no response or any interaction with the prospect at all is a huge cost. The leads themselves are also costly--increasingly so. I can't recommend this to any professional selling a service with a relatively high cost. It may be useful for lower priced services in which the transaction is an easy decision for the buyer. For example, it might be great for a hairdresser, car-detailing, graphic designer, etc. But if you sell consulting, professional services, coaching, or other business to business services, I would stay away. Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? Ostensibly it provides qualified leads looking to purchase executive coaching and management consulting services. Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-8466930/official_response/edit) Hi Amie, We're very sorry to hear that you haven't had a positive experience using our platform. We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals. We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. We will of course pass all of your feedback regarding reviews to our technical team, and if you email team@bark.com directly with your queries regarding our Bark Verified feature, we can explain in more detail the background checks which take place in order for a professional to become verified on the platform. We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com. 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