--- title: Bark.com Reviews meta\_title: 'Bark.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 334 reviews by the users' company size, role or industry to find out how Bark.com works for a business like yours. aggregate\_rating: rating\_value: 1.6 review\_count: 334 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Bark.com Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Bark.com **easy to use** , enjoying a smooth setup and straightforward lead management features. [(15 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860664&qs=pros-and-cons#reviews) Users value the **time efficiency** of Bark.com, streamlining lead generation and facilitating quick connections with potential clients. [(9 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2260445&qs=pros-and-cons#reviews) Users appreciate the **helpful staff** at Bark.com, noting their superb support and responsiveness to issues. [(4 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860510&qs=pros-and-cons#reviews) Users value the **easy communication and lead generation** features of Bark.com, making client interactions effortless and effective. [(3 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2482618&qs=pros-and-cons#reviews) Users value the **straightforward lead generation** process of Bark.com, facilitating quick connections and effective marketing efforts. [(3 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2299197&qs=pros-and-cons#reviews) Users express frustration over **poor quality leads** from Bark.com, citing issues like fraud and lack of responsiveness. [(21 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860933&qs=pros-and-cons#reviews) Users find Bark.com to be **expensive** , facing high lead costs and concerns over lead quality and spam. [(8 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860797&qs=pros-and-cons#reviews) Users find the **inefficient vetting** process frustrating, often encountering spam leads and wasting valuable time and credits. [(6 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860844&qs=pros-and-cons#reviews) Users report frustrating **refund issues** with Bark.com, citing inconsistency and unresponsive customer service regarding lead quality complaints. [(5 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860827&qs=pros-and-cons#reviews) Users warn about the **presence of scams** and fake leads on Bark.com, leading to wasted time and money. [(5 mentions)](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860626&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Bark.com ##### 1. Ease of Use Users find Bark.com **easy to use** , enjoying a smooth setup and straightforward lead management features. [ See 15 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860664&qs=pros-and-cons#reviews) See Related User Reviews ![Ron C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron C.") RC Ron C. Small-Business (50 or fewer emp.) 3.5/5 "Effective for Client Acquisition, Needs Better Lead Scrutiny" What do you like about Bark.com? I find Bark.com's return credit policy very beneficial. When a lead turns out to be bad or invalid, their policy ensures that I can reclaim credits ef ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Quality of leads falling every month" What do you like about Bark.com? Easy lead recipe, easy to communicate with leads. ##### 2. Time Efficiency Users value the **time efficiency** of Bark.com, streamlining lead generation and facilitating quick connections with potential clients. [ See 9 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2260445&qs=pros-and-cons#reviews) See Related User Reviews ![Ron C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron C.") RC Ron C. Small-Business (50 or fewer emp.) 3.5/5 "Effective for Client Acquisition, Needs Better Lead Scrutiny" What do you like about Bark.com? I find Bark.com's return credit policy very beneficial. When a lead turns out to be bad or invalid, their policy ensures that I can reclaim credits ef ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy lead gen and direct contacts, but too many spam leads and costly credits" What do you like about Bark.com? Lead generation is one of the most valuable tools small businesses have to consistently source new clients, both within the local community and in are ##### 3. Helpful Staff Users appreciate the **helpful staff** at Bark.com, noting their superb support and responsiveness to issues. [ See 4 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860510&qs=pros-and-cons#reviews) See Related User Reviews JJ John J. 5.0/5 "Great People, Outstanding Service, Needs Better Verification" What do you like about Bark.com? I love how great and friendly the people at Bark.com are. They really listen intently and offer solutions to complicated problems. Their service is ex ![Amy P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy P.") AP Amy P. 5.0/5 "Powerful Lead Generation with Stellar Support" What do you like about Bark.com? I like that Bark.com helps find qualified leads for my business. It's easy to communicate with the customer service, and it's another resource for lea ##### 4. Client Interaction Users value the **easy communication and lead generation** features of Bark.com, making client interactions effortless and effective. [ See 3 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2482618&qs=pros-and-cons#reviews) See Related User Reviews ![Amy P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy P.") AP Amy P. 5.0/5 "Powerful Lead Generation with Stellar Support" What do you like about Bark.com? I like that Bark.com helps find qualified leads for my business. It's easy to communicate with the customer service, and it's another resource for lea PC Patrick C. 0.0/5 "Limited Leads, Needs Improvement, Bark expires your credits prior to providing enough good leads" What do you like about Bark.com? I like that Bark.com is easy to use. I find it useful that I can contact prospective customers directly from the notification email. These features ma ##### 5. Detailed Information Users value the **straightforward lead generation** process of Bark.com, facilitating quick connections and effective marketing efforts. [ See 3 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=2299197&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy lead gen and direct contacts, but too many spam leads and costly credits" What do you like about Bark.com? Lead generation is one of the most valuable tools small businesses have to consistently source new clients, both within the local community and in are ![Brian P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian P.") BP Brian P. Small-Business (50 or fewer emp.) 4.0/5 "Efficient Lead Generation, Needs Better Lead Quality" What do you like about Bark.com? I appreciate that Bark.com makes it really easy for me to just wait around until someone shows up, providing quite a bit of leads throughout the day a ### 5 Cons or Disadvantages of Bark.com ##### 1. Poor Leads Users express frustration over **poor quality leads** from Bark.com, citing issues like fraud and lack of responsiveness. [ See 21 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860933&qs=pros-and-cons#reviews) See Related User Reviews ![Ron C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron C.") RC Ron C. Small-Business (50 or fewer emp.) 3.5/5 "Effective for Client Acquisition, Needs Better Lead Scrutiny" What do you dislike about Bark.com? I'm dissatisfied with Bark.com's inadequate policing of leads, as well as the insufficient authentication of emails. Additionally, the expiration of c ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Quality of leads falling every month" What do you dislike about Bark.com? Bark needs to tell potential leads upfront, that by filling out the form they don’t get quick estimates, they get real professionals who purchase the ##### 2. Expensive Users find Bark.com to be **expensive** , facing high lead costs and concerns over lead quality and spam. [ See 8 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860797&qs=pros-and-cons#reviews) See Related User Reviews ![Hank T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hank T.") HT Hank T. Small-Business (50 or fewer emp.) 2.5/5 "DJ Leads Feel Overpriced—Needs Better Pricing and Mandatory Hours Question" What do you dislike about Bark.com? Lead pricing for DJ customers is far too high, especially for leads with strong hiring intent and/or urgent requests. Prices seem to run anywhere from ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy lead gen and direct contacts, but too many spam leads and costly credits" What do you dislike about Bark.com? Bark has developed a significant downside over time. As professionals, we’re required to purchase credits and then spend those credits to unlock leads ##### 3. Inefficient Vetting Users find the **inefficient vetting** process frustrating, often encountering spam leads and wasting valuable time and credits. [ See 6 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860844&qs=pros-and-cons#reviews) See Related User Reviews ![Ron C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron C.") RC Ron C. Small-Business (50 or fewer emp.) 3.5/5 "Effective for Client Acquisition, Needs Better Lead Scrutiny" What do you dislike about Bark.com? I'm dissatisfied with Bark.com's inadequate policing of leads, as well as the insufficient authentication of emails. Additionally, the expiration of c ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy lead gen and direct contacts, but too many spam leads and costly credits" What do you dislike about Bark.com? Bark has developed a significant downside over time. As professionals, we’re required to purchase credits and then spend those credits to unlock leads ##### 4. Refund Issues Users report frustrating **refund issues** with Bark.com, citing inconsistency and unresponsive customer service regarding lead quality complaints. [ See 5 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860827&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy lead gen and direct contacts, but too many spam leads and costly credits" What do you dislike about Bark.com? Bark has developed a significant downside over time. As professionals, we’re required to purchase credits and then spend those credits to unlock leads ![Tim C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim C.") TC Tim C. Small-Business (50 or fewer emp.) 0.0/5 "Fake Leads, No Accountability, No Refunds" What do you dislike about Bark.com? 1) A high percentage of requests on the platform are fake, and demonstrably so. Just one recent example: A lead from "Dewand Neely" (CIO at MGT) was s ##### 5. Scams Users warn about the **presence of scams** and fake leads on Bark.com, leading to wasted time and money. [ See 5 mentions ](https://www.g2.com/products/bark-com/reviews?filters%5Bsentiment_snippet%5D=1860626&qs=pros-and-cons#reviews) See Related User Reviews JJ John J. 5.0/5 "Great People, Outstanding Service, Needs Better Verification" What do you dislike about Bark.com? I believe that the verification process of people that call tends to be a problem. It surprisingly involves a lot of scam people leaving fake informat ![Ash A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ash A.") AA Ash A. Small-Business (50 or fewer emp.) 0.0/5 "Full of Fake Leads - STAY AWAY" What do you dislike about Bark.com? Fake Leads - deliberately manufactured to waste your time and money. DON'T BUY, DON'T WASTE YOUR TIME. STAY WELL AWAY..... you'll thank me later! ## Top-Rated Alternatives [ ![Upwork](https://images.g2crowd.com/uploads/product/hd_favicon/2d8486656210fb0dce1d7654623bdd1b/upwork.svg "Upwork") Upwork 4.5/5(3,213) ](https://www.g2.com/products/upwork/reviews) [ ![Fiverr](https://images.g2crowd.com/uploads/product/hd_favicon/9ed83473e06d0dfef430569c6f3588d7/fiverr.svg "Fiverr") Fiverr 4.3/5(463) ](https://www.g2.com/products/fiverr/reviews) [ ![Skyword360](https://images.g2crowd.com/uploads/product/hd_favicon/626b73fc91f72d70ea0fb01bb4de137b/skyword360.svg "Skyword360") Skyword360 4.3/5(197) ](https://www.g2.com/products/skyword360/reviews) [ View All Alternatives ](https://www.g2.com/products/bark-com/competitors/alternatives) KC Katrina C. Small-Business (50 or fewer emp.) 10/24/2023 "FAKE LEADS" 0/5 What do you like best about Bark.com? There are no upsides to using bark. It's supposed to be a platform to buy legitimate leads for real people and it's not. It's lies and deception to take your money. Review collected by and hosted on G2.com. What do you dislike about Bark.com? I dislike how they promote lead generation in a variety package and promote if you don't hear from anyone they claim they will give you the credits back to reach out to fake 'leads' .They do not own up to their word as a company and they need to reimburse every business who has invested. I dislike how there isn't a response from their help desk as well as from the fake leads and in the same breath they want to blame you for the content you putting out that could possibly be the reason I'm not getting a response. That's BS!!! IF I'M LOOKING FOR CLEANING SERVICES AND A COMPANY IS FOLLOWING UP WITH ME THROUGH PHONE CALL EMAIL, TEXT, BEST BELIEVE I'M RETURNING THE CALL BECAUSE I DO NEED THE SERVICES. THIS IS ILLEGAL!!! Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? They are not solving the problem. They told me it's the content in my voicemail, email and text. And they don't know what I said. They told me if I ordered through the app they will not give those credits back because I need to order through the website to get the credits back and start over. But that's not what's on their website. It specifically says if there is no hire for you they would generate the credits back and you will be able to start over. No one has money to just give away. You don't know what's the situation with people. This is so wrong!!! Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-8759815/official_response/edit) Hi there, We're sorry to hear that you haven't had success with us as yet, however we refute the claims you have made against our business. All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We usually find that customers don't respond when they have hired, or are considering hiring, another professional. As such, we find that responding to leads quickly gives professionals a higher conversion rate. The Get Hired Guarantee is a feature that acts as a safety net for new professionals on Bark and is designed to minimise the risk associated with your Starter Pack of credits, which can only be purchased from us directly via our website or over the phone with an agent. We would be happy to help you make the most of our platform - please email us at team@bark.com. Kind regards, The Bark Team Current UserValidated ReviewerSource: Organic ![Bharath G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bharath G.") BG Bharath G. Chief Executive Officer Small-Business (50 or fewer emp.) 3/16/2024 "Very pathetic , and not professional" 0/5 What do you like best about Bark.com? Nothing i liked in this platform , all lies i ahve been promised to refund leads and credits if client is not responding to calls or the lead is fake but now they say they dont refund they only refund when the number is not verified , but we are not opting for them at all i have opted all verified , within time frame and all leads turned out to be fake out of 9 leads , 7 dint respond to call ..event though i am the first to respond and with in time frame thier team suggested and rest 2 said , they are not looking for such service at all Review collected by and hosted on G2.com. What do you dislike about Bark.com? everything they said before buying is all lies Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? nothing much Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-9432904/official_response/edit) Hi there, We're sorry to hear you have had a negative experience using Bark.com, and if there has been any misunderstanding regarding our Credit Return Policy. We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are incorrect. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone. We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com. Kind regards, The Bark Team Validated ReviewerSource: Organic LB Luke B. Small-Business (50 or fewer emp.) 12/11/2023 "Fake leads. No Refunds Do Not Use" 0/5 What do you like best about Bark.com? There is nothing helpful or useful. It's a rip off. Review collected by and hosted on G2.com. What do you dislike about Bark.com? Leads would sometimes be sent 45 mins after they were posted. Sometimes these leads are already closed. They try to give the impression that we are missing leads by not responding fast enough but when you you do get a lead that was just posted the number is always fake, and the email never gets replied to. I use a couple of these sites and this one is fake through and through. You can't win work on every lead you get but you should at least be able to get through to the customer. DO NOT WASTE YOUR MONEY HERE. Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? Bark doesn't help solve any problem. Bark take your money with the promise to provide leads then proceeed to supply fake leads. Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-8989818/official_response/edit) Hi Luke, We're sorry to hear you have had a negative experience using Bark.com. We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. If a professional is unable to purchase a lead, it will be because either the customer has closed the request and would not like further professionals to follow up, or the maximum number of professionals have responded. Please email team@bark.com directly if you would like further assistance regarding following up with customers through the platform, in order to achieve conversion with us. Kind regards, The Bark Team Current UserValidated ReviewerSource: Organic ![Volodymyr H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Volodymyr H.") VH Volodymyr H. Project Manager Small-Business (50 or fewer emp.) 2/5/2024 "It's fraud" 0/5 What do you like best about Bark.com? It's fraud. They take money for false information. Review collected by and hosted on G2.com. What do you dislike about Bark.com? One of the worst sites I've used in the past few months. They take payment for providing information on leads for which not only the performer has already been selected, but also the work itself has already been done. After I wrote to them that they were providing false information, they blocked my account. At the same time, they refused to refund money for services not provided. Which is outright fraud. I strongly do not recommend using Bark. If you are already using it, then take your money and run, before you are scammed like I was. Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? Taking into account the provision of unreliable payment, for which they take payment, the price of a real lead is up to 50% of the cost of the order. Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-9196542/official_response/edit) Hi there, We're sorry to hear you have had a negative experience using Bark.com. We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. We are sorry to hear you reached out to a customer who had decided to work with a different professional. We allow up to 5 professionals to purchase any one lead, however every professional will be able to see exactly how many professionals have purchased the lead before them, and can take this into account when deciding whether or not, they wish to spend their credits. The professional can be selective over which leads they would like to purchase. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone. Please note, if Bark.com has closed a professional account on the platform, it will be due to a breach in our terms and conditions, and you would have been emailed regarding this. If you have any further questions, please don't hesitate to email team@bark.com directly. Kind regards, The Bark Team Validated ReviewerSource: Organic Review from User Profile ![Kevin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin B.") KB Kevin B. business development professional Small-Business (50 or fewer emp.) 10/17/2023 "A lot of hassle" 2/5 What do you like best about Bark.com? First of all I do like the idea of bark, giving you the option to only pay for the leads you want and specify exactly what area you wish to explore Review collected by and hosted on G2.com. What do you dislike about Bark.com? First off it's too expensive, business leads in particular are massively overpriced with absolutely no promise of hiring and secondly it's absolutely riddled with fake/wrongly submitted leads, Iv recently been charged £169 to open an add that turned out to be a migrant worker with grasp of English, no experience in the field he's advertising in and NOT in anyway related to the advert posted which was for a commercial cleaning contract 😡😡 bark has so much potential but it's just let down by the companies refusal to check add legitimacy while they're more than happy to charge extortionate amours for a phone number 🤦‍♂️ Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? Bark solves the problem of contact flipping the advertising form customer to business which works Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-8733794/official_response/edit) Hi Kevin, We're very sorry to hear that you haven't had a positive experience using our platform. We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. All of our pricing is set based on the monetary value of the job as well as the heat of the lead. We are not a commission based system and therefore do not take a cut of any money you earn or repeat business you win. Our role is to provide professionals with the opportunity to convert more business. We are a cheaper alternative for smaller businesses than using PPC, Google AdWords and other forms of online marketing. As such our prices are carefully configured to take all these factors into account. Please get in contact at team@bark.com should you require any more information or help making the most of the platform. Kind regards, The Bark Team Current UserValidated ReviewerSource: Organic ![Nichole L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nichole L.") NL Nichole L. Small-Business (50 or fewer emp.) 9/30/2023 "This Company Is Unethical and A Scam At Best" 0/5 What do you like best about Bark.com? I dislike everything about this company. Review collected by and hosted on G2.com. What do you dislike about Bark.com? I signed up and began using an email automation service that I linked with Bark to check if my emails were being read by potential leads. After spending some money, I noticed that none of the leads were responsive. I emailed the company and asked for a full refund. I saw that the company opened the emails and did not respond for several days. When they did, they made sure to inform me that it was something I needed to do better such as respond faster, call, and send emails to clients to get responses. (all of which I was doing with no reply). They denied my money back and gave me more credits instead. The same day they responded was the same day the leads I reached out to opened my emails but still failed to respond. I received a lead the same day with little communication that seemed fishy, and when emailing the client, they still never responded. Nor answered calls. This leads me to believe that they are generating false leads, that they may use to bait clients. I do not believe that this is a legitimate company because I receive real and better feedback from Thumbtack. Do NOT WASTE YOUR HARD EARNED MONEY ON THESE CROOKS! Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? They do not solve problems, they create them. Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-8682357/official_response/edit) Hi there, We're very sorry to hear that you haven't had a positive experience using our platform. Our Starter Packs are covered by a Get Hired Guarantee. The Get Hired Guarantee is a feature that acts as a safety net for new professionals on Bark, and is designed to minimise the risk associated with your first credit pack. In the event that you do not secure any customers using the credits in a credit pack covered by the Get Hired Guarantee, we’ll return all the credits to your account and give you a second 'attempt' with the credits you've purchased. We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone. We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com. Kind regards, The Bark Team Current UserValidated ReviewerSource: Organic ![Verified User in Animation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Animation") UA Verified User in Animation Small-Business (50 or fewer emp.) 5/3/2024 "Blocked from the site after spending $5,000" 0/5 What do you like best about Bark.com? There are several great people at bark.com, management is unfortunately not. Review collected by and hosted on G2.com. What do you dislike about Bark.com? I was blocked from the site with no access to the over 500 leads that I had paid for. Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? Bark.com offers a service where you can pay to contact "leads". A large majority of the people that I've contacted didn't know that they had made a post. When I complained that leads were not being refunded that were invalid, they gave me a formal warning, and then blocked me from the site and all the leads that I'd already paid for for 7 days. Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-9606859/official_response/edit) Hi there, We're sorry to hear you have had a negative experience using the Bark.com platform. While we can appreciate your frustration in your account being suspended, we reserve the right to suspend accounts who are not adhering to our policies, to protect our users. We value your business and hope to work with you to create a positive experience on our platform. If you have any further questions, please don't hesitate to write to our legal address as specified in the initial email regarding this matter. Kind regards, The Bark Team Current UserValidated ReviewerSource: Organic ![Chuck T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chuck T.") CT Chuck T. Small-Business (50 or fewer emp.) 5/28/2023 "A Tale of Broken Trust and Dissatisfied Customers" 0/5 What do you like best about Bark.com? My experience with Bark.com, a platform designed to connect service providers with customers, has been a roller coaster ride filled with disappointments and frustration. Review collected by and hosted on G2.com. What do you dislike about Bark.com? Here, I shed light on the unsatisfactory practices and questionable integrity of the platform. 1. \*\*False Leads and Financial Drain\*\* One of the major issues with Bark.com is the proliferation of fake jobs on the site. Many of these false leads cost between $15-$30 per lead, eating into your credit without giving you anything in return. The company claims to vet their leads, but in reality, it seems that anyone can put up an advert, leading to a considerable waste of time and money for professionals hoping to find legitimate work. 2. \*\*Lack of Communication\*\* One of the biggest red flags is the lack of response from Bark.com. Despite being an Elite Pro on the platform and investing a significant amount of money, I've experienced incredibly poor customer service with no effort from the company to address my concerns. 3. \*\*Dubious Lead Generation\*\* In an attempt to increase interactions, I opened my services to remote work. Indeed, my leads increased, but with no profitable results. There was a notable lack of engagement from the so-called leads, suggesting that many, if not all, might be fake. I was left chasing shadows, engaging in a fruitless cat-and-mouse game. 4. \*\*Automated System Integrity?\*\* Bark.com assures its users that all leads are screened via an automated system that caps lead responses at five, automatically shutting down after this. However, my experience contradicts this claim, casting a shadow over the company's integrity. 5. \*\*Disappointing Results and Loss\*\* Despite spending a total of $960.55 for 53 leads, the return on investment was extremely poor. Only four of these leads engaged in any meaningful interaction, with two ghosting midway, and two revealed to be scams – one even sending a fake cashier's check! Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? My experience with Bark.com has been marred by deceptive practices and a distinct lack of customer service. I believe the company's actions fall into the category of 'unfair trade practices', causing harm to its customers, both financially and in terms of time and effort. It's highly disappointing that a platform that promises to connect professionals with clients fails to deliver on its promises. I would advise potential users to exercise caution when considering Bark.com. Given the numerous issues and the company's unwillingness to address them, a class action lawsuit seems appropriate to stop these detrimental business practices. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 1/24/2024 "Fake Leads For Sure" 0/5 What do you like best about Bark.com? NOTHING! This is a scam site. I wish I would read google reviews about this company first. Review collected by and hosted on G2.com. What do you dislike about Bark.com? One of the major issues with this platform is that it often tricks users into purchasing credits in order to connect with potential leads. However, upon closer inspection, many of these leads lack a last name in their contact details. When attempting to reach out to them via phone or email, they never respond. Furthermore, the emails received from these leads appear strange and suspicious. This becomes even more evident when you realize that the email addresses provided are composed of random numbers and unrelated names. It's clear that this platform may be engaging in fraudulent activities. I wish I would read google reviews about this company prior to spending my hard earned money. Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? None Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-9149602/official_response/edit) Hi there, We're very sorry to hear that you haven't had a positive experience using our platform, and that you feel as strongly as you do about our leads. We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals. We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone. We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com. Kind regards, The Bark Team Current UserValidated ReviewerSource: Organic ![Ann K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ann K.") AK Ann K. Design Notions Small-Business (50 or fewer emp.) 9/12/2023 "Complete waste of time and money" 0/5 What do you like best about Bark.com? Absolutely no redeeming points. They grab your money and feed you a load of fake 'leads' that you have to purchase at what seems a random number of credits. very little information about a potential project is available and I feel Bark just grabs money from small freelancers. Review collected by and hosted on G2.com. What do you dislike about Bark.com? Complete waste of time and money. most of the leads appear to be fake and never respond. Customer service doesn't provide any help - they just say it's not our problem if they don't respond. I wish I'd read this before I bought credits. Won't have anything to do with them again. Review collected by and hosted on G2.com. What problems is Bark.com solving and how is that benefiting you? They didn't help me at all. I just get spammed with fake leads - the projects have very little information which you are supposed to pay to contact. If you sign up for Elite Pro there is no way to unsubscribe without contacting customer services. Review collected by and hosted on G2.com. Show More Response from Bark Team of Bark.com [Editedit](https://www.g2.com/survey_responses/bark-com-review-8595935/official_response/edit) Hi there, We're very sorry to hear that you haven't had a positive experience using our platform. We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone. We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com. 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