The dashboard looks fantastic, and I can customize the views I want as a report.

I would also like to mention that Baremetrics chat support is super fast and helpful. Review collected by and hosted on G2.com.

It takes some time to update/refresh the data. Review collected by and hosted on G2.com.

Baremetrics is a great idea with horrible execution. Review collected by and hosted on G2.com.

It's this simple: During our trial and then subscription, Baremetrics showed incorrect numbers, had flawed logic and calculations, incorrect processing of Chargebee events leading to false conclusions on the active status of customers, a forecasting module that they admit is showing completely bogus data in some cases - and most of their graphs are not working at all if you have any annual subscribers.

When reporting 10-20 of these bugs to them, instead of fixing them, they reprocessed the account which lead to almost all data being lost in the account. Their representative called this "interesting".

They did at no time provide any timeline for when any of this could be fixed.

Finally, when we tried to cancel our account, they made that impossible to do on the website and instead force you to book a phone call.

Baremetrics is a great idea, and their graphs are pretty - but if the data and numbers they show are wrong and they repeatedly say that they can't fix the issues in any foreseeable future, then what's the point.

If you rely on graphs and numbers from Baremetrics, you risk making ill-informed decisions for your business. Review collected by and hosted on G2.com.

Revenue churn cohort analysis, segmented by Clearbit data to find where the real product market fit is. If I look at an overall cohort analysis, it's great to see overall retention, but the key for me was being able to see my business has a much better fit with higher ASP and ARPA customers. That nugget of gold helped shape our strategic direction, and begin paring back Baremetrics's other data insights to go from the generic to the more targeted (which is where I've been trying to get to for some time!). Review collected by and hosted on G2.com.

It would be nice if Revenue Retention was shown as well as Net Revenue Churn (which is just the inverse). This is the prime metric for SaaS companies to use as a proxy for product market fit. Review collected by and hosted on G2.com.

This tool saves our sales and billing team so much time. The UI is easy to navigate and the integration with Slack helps us keep track of customer payments and quickly react to any failed charges. The dashboards help us quickly get an overview of the start of our MMR and report this to team members. Overall, the tool has given our team so much time back. Review collected by and hosted on G2.com.

Would be great if we could also include our Heroku-based revenue as part of our dashboards too. That could really help us get a more accurate picture of MMR and stay on top of any churn there too. Review collected by and hosted on G2.com.

Baremetrics support is amazing. Their content is amazing. Their platform is amazing.

Everything about the company is top-notch. Their USP is "Baremetrics is Subscription Analytics and Insights: One click and you get hundreds of valuable metrics and business insights!"

And that is EXACTLY what they deliver. Review collected by and hosted on G2.com.

Nothing. I have no feedback on what I dislike because it doesn't exist. Review collected by and hosted on G2.com.

Ease of use, it's so simple to come in and find what you are looking for. Review collected by and hosted on G2.com.

I wish I could access easier on my mobile phone. Review collected by and hosted on G2.com.

I like that I can see which customers are new, expansion, and churn on a daily basis. This gives me the numbers I need for reporting. Review collected by and hosted on G2.com.

I found that my MRR number was different between Stripe and Baremetrics. After talking to support (which is awesome), I found out the differences. It would have been nice if it was displayed on the dashboard. Review collected by and hosted on G2.com.

Baremetrics has the necessary dashboards to present the data we need to understand our subscriptions business better Review collected by and hosted on G2.com.

-The data presented, wasn't accurate at all and cannot be trusted for Shopify apps - We were growing in terms of revenue but they presented a churn of 1-2k every month. LTV was not accurate at all.

-Canceling a subscription is a nightmare. You have to schedule a call with them to start the cancelation process, and it took me a month and an extra monthly payment until it got canceled! Review collected by and hosted on G2.com.

The dashboards are really intuitive and easy to navigate. Also integrates well with Stripe.

I'm a big fan of the cancellations and recover features. Huge aid managing dunning campaigns and gathering helpful insights from churned customers. Review collected by and hosted on G2.com.

What's to dislike with a product this good? Not a thing. Review collected by and hosted on G2.com.

Love the ability to track our key metrics. Another feature our team enjoy’s is the benchmark feature. Positioning ourselves against other saas companies in our range is helpful insight. Review collected by and hosted on G2.com.

If there were more accessible information on our AR for the month, that would be helpful. Since we use Stripe we just go there. Just a thought. Review collected by and hosted on G2.com.