Jane P.
JP
Jane P.
CEO & Co-Founder
Small-Business (50 or fewer emp.)
"An easy way to track everything for busy founders"
5/5
What do you like best about Baremetrics?

It's very easy to use and implement - all i need to do is connect my Stripe and i will have everything up on my dashboard. I also love that it's automated, and all the information is on a consolidated dashboard. Review collected by and hosted on G2.com.

What do you dislike about Baremetrics?

I think it's a great tool so far, but will be great if we can have insights on our business, metrics to compare against etc. I know they have a few right now on the dashboard, and i look forward to more features. Review collected by and hosted on G2.com.

Response from Jacci Keefe of Baremetrics
Edit edit

Hi Jane, thanks so much for your review. We are thrilled that you found connecting to Baremetrics easy as simplicity and ease!! Thanks so much for asking about insights compared to other businesses. You are right, we do have some of this available through Benchmarks right now, but we would like to ramp this up. With our product roadmap a key focus moving forward, I will add this to our requests and let you know when we have additional comparative metrics available! 👍

See how Baremetrics improved
Markus R.
MR
Markus R.
CEO
Small-Business (50 or fewer emp.)
"Great tool for SaaS metric tracking"
5/5
What do you like best about Baremetrics?

Easy to setup and all important metrics at a glance. Review collected by and hosted on G2.com.

What do you dislike about Baremetrics?

Custom usage charges not ideally implemented just yet. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Helpful tool for a SaaS business!"
5/5
What do you like best about Baremetrics?

It provides great insights into the health of our business by compiling data across sources. Review collected by and hosted on G2.com.

What do you dislike about Baremetrics?

Its performance at the whims of the 3rd parties it integrates with. Review collected by and hosted on G2.com.

Response from Jacci Keefe of Baremetrics
Edit edit

Thanks so much for your review! We are continually working to integrate natively with more 3rd parties and build these integrations based on the number of requests we get. Please reach out to our Customer Success team at success@baremetrics.com and let us know what integration you'd like us to build next!

David Z.
DZ
David Z.
CEO
Small-Business (50 or fewer emp.)
"Amazing customer support and product"
5/5
What do you like best about Baremetrics?

The plateforme is perfectly organised. As a saas founder, i really care about simplicity on the product. You guys are doing great. I can easely check my metrics now. Review collected by and hosted on G2.com.

What do you dislike about Baremetrics?

Maybe they are too many options that I still need to discover on the product. Review collected by and hosted on G2.com.

Response from Jacci Keefe of Baremetrics
Edit edit

Thank you so much for your great review about Baremetrics. We have to agree with you, we love the simplicity of the UI as well! Please reach out to our Customer Success team at any time! We would love to schedule product knowledge and/or working sessions with you and your team to better organize and dive into your data.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Good experience using baremetrics"
5/5
What do you like best about Baremetrics?

Great app, shows us tons of different metrics. We rely on this platform for all of our salesforce reporting.

Customer support is fantastic, our AM is always available to jump on calls and answer questions. Review collected by and hosted on G2.com.

What do you dislike about Baremetrics?

Not being able to filter by day makes it a bit difficult to use. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Great Service!"
5/5
What do you like best about Baremetrics?

Baremetrics is easy to use and gives you detailed insights for keeping a close eye on your revenue. Their support team is great – they're quick to respond and always provide helpful and clear guidance. Review collected by and hosted on G2.com.

What do you dislike about Baremetrics?

Would like additional options and filters with segmentation. Would love to have drop downs for filtering different segmentents. Review collected by and hosted on G2.com.

JB
James B.
Small-Business (50 or fewer emp.)
"Excellent tool for quickly getting an overview of your SaaS businesses KPIs"
5/5
What do you like best about Baremetrics?

I've used Baremetrcs twice now, at my last startup and this new one. It's my go to daily dashboard to quickly see how the business is performing. I like the breakdown of stats by plan especially and the daily notifications. Review collected by and hosted on G2.com.

What do you dislike about Baremetrics?

It's not the cheapest but will save you time in calculating all of the stast yourself. Review collected by and hosted on G2.com.

Response from Jacci Keefe of Baremetrics
Edit edit

Hi James,

Thanks so much for your review! We understand that cost is often a barrier - please reach out to us for some options to help you manage these costs. Tools like Forecast+ can help you manage all of your business expenses so you know where you stand financially and Recover can actually help by recovering failed payments due to delinquency or expired credit cards, and could potentially help increase your MRR. We'd be happy to talk through some options!

KS
Krish S.
Small-Business (50 or fewer emp.)
"Meaningful metrics"
5/5
What do you like best about Baremetrics?

- UX is great

- Link to Stripe from BM

- Slicing data with filters

- Slack integration

- Customer Support is excellent

- Helpful documentation Review collected by and hosted on G2.com.

What do you dislike about Baremetrics?

- Lack of invoice details attached to payments Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Solid product - more suited for B2C than B2B"
4/5
What do you like best about Baremetrics?

Easy to use and works well. Their support team (Lexi!) is amazing. They're super responsive. Review collected by and hosted on G2.com.

What do you dislike about Baremetrics?

Our product involves a lot of complex subscriptions given its B2B nature. Baremetrics isn't really built for us - but we keep using it because it's recover tool is helpful! Review collected by and hosted on G2.com.

Response from Jacci Keefe of Baremetrics
Edit edit

Thanks so much for this amazing review. We totally agree that Lexi is amazing!!!! Keep working alongside our team regarding your subscription information (and making sure that it's right!) We can also use the complexities of your account to enhance our product in the future! 😊

MM
Matt M.
Small-Business (50 or fewer emp.)
"Useful product for a SaaS startup"
4.5/5
What do you like best about Baremetrics?

It is easy to integrate and gives me useful charts and metrics tracking out of the box. We looked at a bunch of other options and this was the best one. Review collected by and hosted on G2.com.

What do you dislike about Baremetrics?

I am still learning the program, so there could be issues but nothing I've encourtered so far. Review collected by and hosted on G2.com.

Response from Jacci Keefe of Baremetrics
Edit edit

Thanks so much, Matt! It is great to hear we were your top choice when it came to tracking your business metrics! MRR, churn, retention, and LTV are at our core! Please reach out to us through the Customer Success chat to book a call if you would like us to walk you through your setup (like helping you build segments, custom dashboards...and more!)