--- title: Kaleyra Video API Reviews meta\_title: 'Kaleyra Video API Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 24 reviews by the users' company size, role or industry to find out how Kaleyra Video API works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 24 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

### Kaleyra Video API Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the **ease of use** of Kaleyra Video API remarkable, enabling quick and efficient video conferencing. [(8 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548643&qs=pros-and-cons#reviews)

Users appreciate the **easy setup** of Kaleyra Video API, enabling quick organization of video conferences without hassle. [(4 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1547965&qs=pros-and-cons#reviews)

Users appreciate the **consistent and reliable communication** of Kaleyra Video API, enhancing their video calling experience. [(3 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548295&qs=pros-and-cons#reviews)

Users value the **high audio quality** of Kaleyra Video API, enhancing clarity and connection during video calls. [(2 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548105&qs=pros-and-cons#reviews)

Users value the **easy communication** features of Kaleyra Video API, making it a one-stop solution for business needs. [(2 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548420&qs=pros-and-cons#reviews)

Users find the **limitations in screen sharing** of Kaleyra Video API hinder effective collaboration and reliability. [(4 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548504&qs=pros-and-cons#reviews)

Users find the **customer support lacking** , leading to frustration and delays in resolving issues with the API. [(2 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1547913&qs=pros-and-cons#reviews)

Users find the **pricing to be higher than competitors** and face challenges with implementation and support quality. [(2 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548579&qs=pros-and-cons#reviews)

Users find a steep **learning curve** due to implementation difficulties and unclear pricing, impacting overall satisfaction. [(2 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548177&qs=pros-and-cons#reviews)

Users experience **poor customer support** , making resolution of issues and inquiries frustrating and time-consuming. [(2 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548078&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Kaleyra Video API

##### 1. Ease of Use

Users find the **ease of use** of Kaleyra Video API remarkable, enabling quick and efficient video conferencing.
[
See 8 mentions
](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548643&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Easy to Work With and Effortless to Use"

What do you like about Kaleyra Video API?

easy of work and help in my work as it mke it fast

 ![Soumili D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumili D.")
SD

Soumili D.

Small-Business (50 or fewer emp.)

4.5/5

"High quality audio and Video Communication with easy to use interface"

What do you like about Kaleyra Video API?

Bandyer is easy to install and in easy to use. can do important notes, in call message and many more with it. Usefull for personal or commercial use.

##### 2. Easy Setup

Users appreciate the **easy setup** of Kaleyra Video API, enabling quick organization of video conferences without hassle.
[
See 4 mentions
](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1547965&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Soumili D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumili D.")
SD

Soumili D.

Small-Business (50 or fewer emp.)

4.5/5

"High quality audio and Video Communication with easy to use interface"

What do you like about Kaleyra Video API?

Bandyer is easy to install and in easy to use. can do important notes, in call message and many more with it. Usefull for personal or commercial use.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Short team meetings and calls with clients"

What do you like about Kaleyra Video API?

It is very friendly to use and you don’t have to download anything or install any software to your computer. It is easy to access meetings via a link

##### 3. Communication

Users appreciate the **consistent and reliable communication** of Kaleyra Video API, enhancing their video calling experience.
[
See 3 mentions
](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548295&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Smooth Video Calls"

What do you like about Kaleyra Video API?

Bandyer made it possible for me to join my video calls without having buffering or delay problems. I observed that the connections were steady and wit

 ![Alec D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alec D.")
AD

Alec D.

Small-Business (50 or fewer emp.)

3.5/5

"well instructed"

What do you like about Kaleyra Video API?

Good communication, easy to use, and fine work.

##### 4. Audio Quality

Users value the **high audio quality** of Kaleyra Video API, enhancing clarity and connection during video calls.
[
See 2 mentions
](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548105&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Smooth Video Calls"

What do you like about Kaleyra Video API?

Bandyer made it possible for me to join my video calls without having buffering or delay problems. I observed that the connections were steady and wit

SS

Stuti S.

Mid-Market (51-1000 emp.)

4.5/5

"Tuned Remotely And Collaborate Easily"

What do you like about Kaleyra Video API?

This is easy to establish even for businesses of any size and I do use it a lot. Higher audio and video quality. The organizer is more powerful and ha

##### 5. Easy Communication

Users value the **easy communication** features of Kaleyra Video API, making it a one-stop solution for business needs.
[
See 2 mentions
](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548420&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Alec D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alec D.")
AD

Alec D.

Small-Business (50 or fewer emp.)

3.5/5

"well instructed"

What do you like about Kaleyra Video API?

Good communication, easy to use, and fine work.

 ![Mukunda K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukunda K.")
MK

Mukunda K.

Small-Business (50 or fewer emp.)

2.0/5

"Lot of tools but expensive."

What do you like about Kaleyra Video API?

It has all the communication services such as sms, email etc. One stop solution for all the business communication requirements. It is essentially omn

### 5 Cons or Disadvantages of Kaleyra Video API

##### 1. Screen Sharing

Users find the **limitations in screen sharing** of Kaleyra Video API hinder effective collaboration and reliability.
[
See 4 mentions
](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548504&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Soumili D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumili D.")
SD

Soumili D.

Small-Business (50 or fewer emp.)

4.5/5

"High quality audio and Video Communication with easy to use interface"

What do you dislike about Kaleyra Video API?

Limitation on screen sharing and there are some things need to be improvements such like point out, zoom in and multi page sharing. Cuatomer support i

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Short team meetings and calls with clients"

What do you dislike about Kaleyra Video API?

I have a feeling that Bandyer provides a narrow scope of screen sharing. However, Bandyer fails in presenting or in detailed discourses that necessita

##### 2. Customer Support

Users find the **customer support lacking** , leading to frustration and delays in resolving issues with the API.
[
See 2 mentions
](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1547913&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Soumili D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumili D.")
SD

Soumili D.

Small-Business (50 or fewer emp.)

4.5/5

"High quality audio and Video Communication with easy to use interface"

What do you dislike about Kaleyra Video API?

Limitation on screen sharing and there are some things need to be improvements such like point out, zoom in and multi page sharing. Cuatomer support i

 ![Mukunda K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukunda K.")
MK

Mukunda K.

Small-Business (50 or fewer emp.)

2.0/5

"Lot of tools but expensive."

What do you dislike about Kaleyra Video API?

Pricing is not clear on the website, difficulty in implementation, customer support is not good.

##### 3. Expensive

Users find the **pricing to be higher than competitors** and face challenges with implementation and support quality.
[
See 2 mentions
](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548579&qs=pros-and-cons#reviews)

See Related User Reviews

 ![재우 .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "재우 .")
재

재우 .

Small-Business (50 or fewer emp.)

3.5/5

"evaluation of bandyer"

What do you dislike about Kaleyra Video API?

the price is a little bit higher than others

 ![Mukunda K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukunda K.")
MK

Mukunda K.

Small-Business (50 or fewer emp.)

2.0/5

"Lot of tools but expensive."

What do you dislike about Kaleyra Video API?

Pricing is not clear on the website, difficulty in implementation, customer support is not good.

##### 4. Learning Curve

Users find a steep **learning curve** due to implementation difficulties and unclear pricing, impacting overall satisfaction.
[
See 2 mentions
](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548177&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Soumili D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumili D.")
SD

Soumili D.

Small-Business (50 or fewer emp.)

4.5/5

"High quality audio and Video Communication with easy to use interface"

What do you dislike about Kaleyra Video API?

Limitation on screen sharing and there are some things need to be improvements such like point out, zoom in and multi page sharing. Cuatomer support i

 ![Mukunda K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukunda K.")
MK

Mukunda K.

Small-Business (50 or fewer emp.)

2.0/5

"Lot of tools but expensive."

What do you dislike about Kaleyra Video API?

Pricing is not clear on the website, difficulty in implementation, customer support is not good.

##### 5. Poor Customer Support

Users experience **poor customer support** , making resolution of issues and inquiries frustrating and time-consuming.
[
See 2 mentions
](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548078&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Soumili D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumili D.")
SD

Soumili D.

Small-Business (50 or fewer emp.)

4.5/5

"High quality audio and Video Communication with easy to use interface"

What do you dislike about Kaleyra Video API?

Limitation on screen sharing and there are some things need to be improvements such like point out, zoom in and multi page sharing. Cuatomer support i

 ![Mukunda K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukunda K.")
MK

Mukunda K.

Small-Business (50 or fewer emp.)

2.0/5

"Lot of tools but expensive."

What do you dislike about Kaleyra Video API?

Pricing is not clear on the website, difficulty in implementation, customer support is not good.

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 ![Pravesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pravesh K.")
PK

Pravesh K.

Laboratory Technician

Mid-Market (51-1000 emp.)

4/29/2026

Guest users or non-business users of the software, not included in G2 scores.

"Reliable Low-Latency Video API, but Setup and Documentation Need Work"

3.5/5

What do you like best about Kaleyra Video API?

What I like best about Kaleyra Video API is its reliable real-time video communication with good call quality and low latency. It offers easy integration through developer-friendly APIs and SDKs, making it simple to add video calling, screen sharing, and chat features into applications. The scalability and security features are also impressive, which makes it suitable for both small businesses and large enterprises. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

Setup can be complex for beginners, pricing may rise with higher usage, and advanced documentation could be better. Review collected by and hosted on G2.com.

What problems is Kaleyra Video API solving and how is that benefiting you?

Kaleyra Video API solves the challenge of adding secure and reliable video communication into existing apps or websites without building the infrastructure from scratch. It helps by enabling faster deployment of video calling, screen sharing, and chat features, improving customer support, remote collaboration, and user engagement while saving development time and costs. Review collected by and hosted on G2.com.

Show More

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

4/3/2026

"Flexible and Reliable Video API with Good Integration Potential for Product Teams"

4/5

What do you like best about Kaleyra Video API?

We have had a good experience using the Kaleyra Video API to add real time video features into our platform. The main advantage for us has been how flexible it is. It does not lock you into a rigid user interface or workflow, which makes it easier to shape the video experience around our own product.

After the initial setup, daily use has been fairly smooth. Things like creating and managing sessions, handling participants, and controlling video flows are all pretty straightforward. The dashboard is useful for basic configuration and monitoring. It is clean and easy enough to navigate, although at times it could be a bit clearer, especially when you are new to the system or dealing with more complex troubleshooting.

Performance has been solid for our use cases. Sessions connect reliably and video quality has generally been stable. In production, that consistency is important because any interruption affects the end user directly. We have not run into major issues in normal usage, and responsiveness has been good for real time communication. Of course, like any video solution, actual performance still depends on network conditions and how it is implemented, but overall it has felt dependable.

From a cost perspective, it makes the most sense when you actually need a customizable API based solution. If you are building video into your own product and want full control over the experience, the flexibility can justify the investment because it reduces the need for workarounds. For simpler or smaller use cases, it may be worth checking whether you are using enough of its capabilities, but for embedded video features it can offer strong value.

The onboarding process does take some time to get used to, which is expected for this type of API. The documentation helps with the basics, but it could go further in explaining advanced scenarios and edge cases more clearly. Once you get past the initial learning curve, development becomes easier. Support has been helpful when we reached out, especially for integration questions, although a smoother onboarding experience would make it easier for new teams to get started.

We did not really use any AI related features, so that was not a focus area for us. Our main interest was the reliability of the video infrastructure and the flexibility of the API.

Overall, Kaleyra Video API is a strong choice for teams that want to embed video deeply into their product and need a solution they can adapt to their own workflows. Its main strengths are flexibility, stable core performance, and good integration control.

Pros

1. Flexible API that supports custom embedded video experiences

2. Reliable performance for real time communication

3. Good control over sessions, participants, and workflows

4. Clean dashboard for configuration and monitoring

5. Strong fit for product driven integrations Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

Getting started with the platform does take some time, particularly if you are not already familiar with video infrastructure. The onboarding is not difficult, but there is a learning curve in the beginning.

The documentation is helpful for the basics, although it would benefit from more detailed examples for advanced scenarios and better guidance for troubleshooting.

The dashboard is generally fine for regular use, but some parts could be easier to understand for someone using it for the first time.

AI or other intelligent features were not something we focused on in our use case, so they did not play a significant role in our evaluation. Review collected by and hosted on G2.com.

What problems is Kaleyra Video API solving and how is that benefiting you?

Before using Kaleyra Video API, we struggled with building and maintaining our own real time video infrastructure, which required significant engineering effort and ongoing maintenance. It also made it harder to deliver a smooth, in product video experience without relying on external tools or redirecting users elsewhere.

After implementing Kaleyra Video API, we were able to embed video directly into our application with much less effort. This allowed us to keep the entire user journey within our platform, which improved the overall experience and reduced friction for end users. We can now manage video sessions, participants, and workflows more easily without having to maintain the underlying infrastructure ourselves.

This has saved our engineering team considerable development and maintenance time, allowing them to focus more on core product features instead of video related backend work. It has also improved reliability for real time communication, which is important for user trust and engagement. Review collected by and hosted on G2.com.

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4/22/2026
Validated ReviewerIncentivizedSource: G2 invite

 ![Pratik K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pratik K.")
PK

Pratik K.

Executive - Cargo Operations 

Airlines/Aviation

Enterprise (\> 1000 emp.)

1/10/2026

Guest users or non-business users of the software, not included in G2 scores.

"Connecting Globally with Kaleyra Video API"

5/5

What do you like best about Kaleyra Video API?

It's real time video connect without being dependent on third party applications and inbuilt feature to connect globally with strong hold on security compliance and data encryption. Kaleyra runs on low latency which reduces surfing and switching time over video and audio calls. Another add-on is it's developer friendly software development kit for both android and ios users. Further it's global infrastructure makes it more convenient and reliable across regions. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

Kaleyra has some cons that includes it's limited resource in case of troubleshooting and bug fixing. Support response needs to be more quicker in order to win over users. It's visual resolution needs to be enhanced with making screen sharing more reliable through enhanced visual collaboration. Overall customer support and missing feature needs to be looked after. Review collected by and hosted on G2.com.

What problems is Kaleyra Video API solving and how is that benefiting you?

Its immediate support of call setup across regions at low cost at minimum risk. Added advantage of screen sharing and recording is quite beneficial. Overall it has been beneficial by its real time communication worldwide with low latency and developer friendly SDK. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic Review from User Profile

 ![Alexandra F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra F.")
AF

Alexandra F.

CIO

Mid-Market (51-1000 emp.)

12/16/2025

"Simple Integration and Exceptional Reliability for Videoconferencing"

5/5

What do you like best about Kaleyra Video API?

What I appreciate most about the Kaleyra video API is its reliability and ease of integration, which allows for the quick implementation of video conferencing or streaming features in an application. I also like its stable video quality and flexible options for managing calls, recording, and notifications, which makes the user experience smooth and professional. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

What I dislike about the Kaleyra video API is that some advanced features can be complex to configure, and the documentation, sometimes incomplete, can make integration more difficult for beginner developers. Review collected by and hosted on G2.com.

What problems is Kaleyra Video API solving and how is that benefiting you?

The Kaleyra video API solves the problem of quickly and reliably setting up video conferencing and communication solutions within applications, without having to develop the entire infrastructure internally. I benefit from being able to easily integrate high-quality video calls, offer a seamless user experience, and save time and resources on the development and maintenance of the solution. Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 inviteAI Translated

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
AA

Verified User in Accounting

Small-Business (50 or fewer emp.)

2/25/2026

"Easy to Work With and Effortless to Use"

4/5

What do you like best about Kaleyra Video API?

easy of work and help in my work as it mke it fast Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

nothing actually its pretty easy easy to wokr Review collected by and hosted on G2.com.

What problems is Kaleyra Video API solving and how is that benefiting you?

Kaleyra Video API solves the problem of integrating reliable, scalable, and low-latency real-time video communication into applications without having to build the entire infrastructure from scratch. Building a secure video calling system requires handling WebRTC signaling, media servers, bandwidth optimization, cross-device compatibility, encryption, and scalability — which is complex and time-consuming.

Kaleyra’s Video API simplifies this by providing ready-to-use SDKs and APIs that handle video streaming, session management, security, and performance optimization. This allows developers to focus on building their core product features instead of worrying about backend media infrastructure. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Anas T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anas T.")
AT

Anas T.

Network Administrator | Fiber Optics, VoIP, and Core Infrastructure Management

Telecommunications

Mid-Market (51-1000 emp.)

9/10/2025

"Bandyer solved our most B2C issues"

3.5/5

What do you like best about Kaleyra Video API?

We really like the platform and how easy we can deal with our clients through it Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

we need more features to integrate messages and email within the platform Review collected by and hosted on G2.com.

What problems is Kaleyra Video API solving and how is that benefiting you?

The video Conferencing technology helped us a lot during the peak times , it helped us save time in order to exchange feedback and do meetings . Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

AC

Amaury C.

Founder

Public Policy

Small-Business (50 or fewer emp.)

9/30/2025

"Awesome features"

5/5

What do you like best about Kaleyra Video API?

I would appreciate more guidance in understanding business assets, as well as smoother navigation throughout the platform. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

It can sometimes feel cumbersome, and I think improving the flow would help save time. Review collected by and hosted on G2.com.

What problems is Kaleyra Video API solving and how is that benefiting you?

The ability to communicate effectively with stakeholders is a key strength. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Snigdha B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Snigdha B.")
SB

Snigdha B.

Lab technologist

Small-Business (50 or fewer emp.)

4/15/2025

Guest users or non-business users of the software, not included in G2 scores.

"Easy to use online meeting software"

4.5/5

What do you like best about Kaleyra Video API?

No need to install anything, You can directly join by clicking a link. The video and audio quality is very good. Good use for personal and commercial use. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

While Bandyer is very useful for video but the screen sharing feature is not very good. Sometimes it lags while too many participants are there. Review collected by and hosted on G2.com.

What problems is Kaleyra Video API solving and how is that benefiting you?

I shifted to bandyer because of it's video and audio quality. Help joining meeting quickly. The setup is very easy. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Dr. anmol m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. anmol m.")
DM

Dr. anmol m.

Assistant Professor

Small-Business (50 or fewer emp.)

1/16/2025

Guest users or non-business users of the software, not included in G2 scores.

"A high quality Video and voice communication software"

3.5/5

What do you like best about Kaleyra Video API?

A high quality software which is great for client meetings. It is easy to install and very user friendly. It is great for commercial as well as personal uses. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

Even though it provides great quality for video and voice communication, there are few things that needs consideration. One is the pricing. And second is the video quality drops as we opt for screen sharing. Review collected by and hosted on G2.com.

What problems is Kaleyra Video API solving and how is that benefiting you?

It is a great software for video conferencing. In meetings where screen sharing is not required, it is one of the best software options. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Soumili D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumili D.")
SD

Soumili D.

Founding Member

Small-Business (50 or fewer emp.)

12/30/2024

"High quality audio and Video Communication with easy to use interface"

4.5/5

What do you like best about Kaleyra Video API?

Bandyer is easy to install and in easy to use. can do important notes, in call message and many more with it. Usefull for personal or commercial use. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

Limitation on screen sharing and there are some things need to be improvements such like point out, zoom in and multi page sharing. Cuatomer support is a bit lenthy. Review collected by and hosted on G2.com.

What problems is Kaleyra Video API solving and how is that benefiting you?

Bandyer helps join in meeting in a second, no delay and no bufferings. Very clear video and audio calls. This is the mail issue they have why i have used the software. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

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