---
title: BambooCricket Live Chat Reviews
meta_title: 'BambooCricket Live Chat Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how BambooCricket Live Chat works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 2
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# BambooCricket Live Chat Reviews
**Vendor:** Bamboo Cricket  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2
## About BambooCricket Live Chat
BambooCricket Live Chat helps to connect staff directly with users and ask crucial questions to help them make the right purchase decision.




## BambooCricket Live Chat Reviews
  ### 1. Most complete solution to be connected to your costumers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter . | The Million Dollar Training by Robert Rolih, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about BambooCricket Live Chat?**

Business is always about getting customers, but what happens after? Usually, we don't have the time to take care of clients and be in touch with them. BambooCricket helps me to keep in touch with customers for a low fees and not need to be there. That way I do not miss any customer inquiries.

**What do you dislike about BambooCricket Live Chat?**

There is still some manual work to do like adding people to CRM and doing emails with some templates. If you are not good with computers it will take some time to get used to the tool, but their support is at least good.

**What problems is BambooCricket Live Chat solving and how is that benefiting you?**

Following up with my clients, responding to their inquiries/problems/complaints. Educating them and building relationships after the initial sale. Possible ascension from my previous clients and more long-term committed clients.



- [View BambooCricket Live Chat pricing details and edition comparison](https://www.g2.com/products/bamboocricket-live-chat/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-13+15%3A39%3A42+-0500&secure%5Bsession_id%5D=f9e33658-5093-4f15-9329-f5550464d22c&secure%5Btoken%5D=7850b7efae244f70697439ae4a6dc965341c8471a6395ba42d13b1da724f34d5&format=llm_user)

## BambooCricket Live Chat Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing
- Real-Time Notifications
- Real-time Consumer-facing Chat

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

## Top BambooCricket Live Chat Alternatives
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  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,971 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,671 reviews)