JC
Jason C.
Small-Business (50 or fewer emp.)
"Onboarding has a learning curve, like other cannabis tech. After a week, we used it independently."
4/5
What do you like best about Bamboo?

Bamboo's sales strategies were something that we needed in this cannabis industry, they offered a level of effectiveness and sophistication that we have not encountered elsewhere in the cannatech industry.

The onboarding, training, customer support, and hand-holding have been exceptional. Shoutout to the team at Bamboo. They were available whenever we needed them. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

There were times when I felt like there should have been shortcuts for certain compliance tasks but soon realized that it was more of a Metrc hindrance than anything. Review collected by and hosted on G2.com.

PR
Patrick R.
Small-Business (50 or fewer emp.)
"Life-changing for our company"
5/5
What do you like best about Bamboo?

Everything about Bamboo! From the traceability to the sales crm, everything was what our company was looking for. Finally a cannabis all-in-one platform that makes sense for our industry. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

Can't think of anything, Bamboo's team was there every step of the way. Review collected by and hosted on G2.com.

JK
Justin K.
Mid-Market (51-1000 emp.)
"Amazing team, great product, a bit of a learning curve, but great support."
5/5
What do you like best about Bamboo?

The sales strategies and tools are unparalleled. Recommended orders, sales order management, website integration, and seamless syncing with compliance and traceability along with label creations made Bamboo the obvious choice. And so far, our entire company, cultivation team and sales team is really liking how we have everything on one platform now. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

A little bit of a learning curve but at the end of the day, after a week or so of everyday usage, Bamboo has been a breeze. Review collected by and hosted on G2.com.

PM
Philips M.
Small-Business (50 or fewer emp.)
"Amazing transition experience with the team at Bamboo"
5/5
What do you like best about Bamboo?

The Bamboo Team delivered an exceptional and refreshing experience that stood out from our previous experiences with other companies. Their professionalism and adeptness made the transition from our previous company to Bamboo remarkably smooth and painless. Special acknowledgment goes to Max and Jefferson, who were absolute rockstars throughout the process.

1-click ordering menus. Much better than using marketplaces. Love the Sales CRM, the best Sales CRM in cannabis right now. They understand the needs of what brands need to sell at the wholesale and retail level. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

Like other platforms, really had to dedicate 5-6 hours of clicking around and learning, but their support team made it super easy with the in-app help widget and timely replies. Review collected by and hosted on G2.com.

AR
Angie R.
Small-Business (50 or fewer emp.)
"Complimentary seed to sale perfection! Love Bamboo trace and sales"
5/5
What do you like best about Bamboo?

Honestly, their free traceability for CCRS got my attention, but then we dug deeper into their sales crm, and it's been AMAZING for the email campaigns and sales menus. The bamboo team has been amazing to work with. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

Quite a bit of learning curve. Took us about a week or 2 to get everything in order. I guess this was more of an internal issue than bamboo's. Review collected by and hosted on G2.com.

SC
Sofia C.
Mid-Market (51-1000 emp.)
"amazing sales tool for my sales team and outbound sales"
4.5/5
What do you like best about Bamboo?

honestly, they aren't like the other cannabis software companies. bamboo actually understands how cannabis brands needs the tools, especially sales tools to help capture and close sales. retailers and clients LOVE the no login ordering, shopify experience. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

learning curve was a bit harsh in the beginning, takes about 5-10 hours of really getting into the system to figure out all the nitty gritty, features and customizations. but after those initial hours, everything has been a breeze. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Bamboo is excellent but comes with a steep learning curve."
4/5
What do you like best about Bamboo?

After investing 7.5 hours learning it on my own and with the assistance of their in-app help and support team, it became amazing. The initial 3-4 hours were challenging due to its high level of customization. This aspect can be viewed as both good and bad, but ultimately, it proved valuable for me. The customization feature is highly useful once you overcome the steep learning curve. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

Navigating through the numerous customizations and features in Bamboo can be overwhelming at times. However, I understand that Bamboo may appear complex if one doesn't make an effort to learn independently. Becoming a self-starter is essential to understanding the platform - which is rare in this industry. Review collected by and hosted on G2.com.

MC
Marcus C.
Small-Business (50 or fewer emp.)
"Bamboo team provided epic onboarding experience, in-app help desk was very helpful and easy to use"
4/5
What do you like best about Bamboo?

all in one platform, traceability, sales crm, and the one-click sales menu ordering. my sales reps and clients all love how easy it is to put orders in now. nothing like it on the market. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

the learning curve was a bit brutal in the beginning, but after a few hours and the live help made all the difference. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Amazing traceability and sales platform for us!"
5/5
What do you like best about Bamboo?

Bamboo Trace and Sales has allowed our entire team to work cohesively together. Our cultivation loves how easy Bamboo Trace helps keep us compliant and easy. Our sales team, on the other hand, is thrilled with the comprehensive sales features offered by Bamboo Sales. They can easily send out Live Sales Menus on a weekly basis and share last-minute deals with our valued buyers and customers. The customers can order directly by clicking on the Menus, no more Excel sheets or PDFs! What's even better is that Bamboo is incredibly affordable, making it the most cost-effective cannatech solution in the cannabis industry. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

Like many other software solutions, it took our team about one to two weeks to iron out any initial challenges and fully embrace the capabilities of the entire Bamboo platform. This platform offers extensive robustness and customization options. However, effective coordination with the Bamboo team during the onboarding process is essential. Fortunately, their team is highly engaged and supportive throughout this phase. Review collected by and hosted on G2.com.

JM
Jessica M.
Small-Business (50 or fewer emp.)
"Best bang for your buck."
4/5
What do you like best about Bamboo?

Darn good sales platform, very customizable and robust, extremely powerful. my sales reps love having the bamboo sales menus on their ipads to take orders right away. their support team is pretty good. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

could be easier to learn or have a simple mode for non advanced users. however, i guess if it was simple, it wouldn't be powerful. Review collected by and hosted on G2.com.