JM
Jessica M.
Director
Mid-Market (51-1000 emp.)
"Best value cannatech software right now in the industry"
5/5
What do you like best about Bamboo?

The compliance automation, easy order processing, automation of package creations, manifesting in minutes compared to 30 or an hour of work before Bamboo. Best of all, the sales crm, features, and tools have allowed us to really grow as a computer, collectively, everyone is finally on the same page now. Also, knowing when clients open our emails, and clicking on the sales menus is epic for our sales reps. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

It took awhile to learn, about 1-2 weeks minimum for everyone. The training while great, we needed to just get into the system to learn. This is not really on Bamboo, but our team had to invest some time to really grasp how Bamboo trace and sales worked together. After 2-3 weeks of heavy usage, our team finally grasp everything and Bamboo was much easier to navigate. Review collected by and hosted on G2.com.

TK
Tiffany K.
Small-Business (50 or fewer emp.)
"Stop looking, Bamboo does everything your company needs."
5/5
What do you like best about Bamboo?

Compliance, manifest, traceability, sales order, sales crm, Bamboo provides everything that our company needs. All in one cohesive place, no more segmented operations. It's saving our company because we are finally a well oiled machine now Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

Honestly ... nothing, just a week or 2 of onboarding which is typical nowadays. Review collected by and hosted on G2.com.

JH
JC H.
Small-Business (50 or fewer emp.)
"AMAZING VALUE! Legit best software for our industry!"
5/5
What do you like best about Bamboo?

Trace and Sales are unparalled in this industry. Bamboo Trace makes everything actually easy and seamless, and FAST for Metrc. And then Bamboo Sales tools and features are what the industry needed for a very long time and Bamboo is the first software company to deliver tools that actually make sense for our industry. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

A little bit of a learning curve, but that's with every new software company. However, their onboarding team is freaking amazing, so it made it more bearable. But be prepared to devote at least 5-10 hours to learning before you get everything smooth sailing. (Which is understandable). Review collected by and hosted on G2.com.

NC
Nick C.
COO
Small-Business (50 or fewer emp.)
"Finally a Sales CRM that understands the cannabis industry and our sales and processing team needs!"
5/5
What do you like best about Bamboo?

The sales strategies that we have implemented into our selling processes have been tremedously helpful and beneficial for our clients and our sales reps. The website sales menus embedding, proposals, and the ability to build customizable reporting have been invaluable for entire company's operations. The Bamboo team has been helpful every step along the way. Unfortunately it was a little bit more work than we anticipated; however, Max was beyond helpful and really took his time to guide our team members. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

It took our team a couple of weeks to get going, but that was more due to our lagging than Bamboo. Their team was readily available; however, there was definitely still little hiccups along the way because our data needed to be reconciled. All in all, we are happy with two weeks of transition from our previous software to Bamboo. We wish there were more tutorial videos, but the Bamboo team has been very responsbile with the ticketing system. Review collected by and hosted on G2.com.

Verified User in Alternative Medicine
UA
Verified User in Alternative Medicine
Small-Business (50 or fewer emp.)
"Best cannabis technology platform for your money right now"
4.5/5
What do you like best about Bamboo?

We put off doing a demo with Bamboo for months. We simply did not want to change any of our processes, we thought we had everything under control. But our business started growing and the time we spent creating packages, manually processing every order was becoming extremely cumbersome. So we decided to reach back out to Bamboo because one of their sales rep mentioned that Bamboo can help cut down the amount of time doing the manual manifesting by 90%, and boy, I'm glad we did. Not only do the small and big orders are only a few minutes to 10 minutes TOPS now, the entire company is streamlined and everyone is finally on the same page. And the fact that Bamboo's PAYG is beyond fair, it's really the best bang for the buck in the cannabis technology industry, considering that they have everying included, not just traceabilty, but emailing, and a robust Sales CRM. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

Honestly, it took us about a week to get everything sorted. The Bamboo team was helpful but in some ways, our team was slightly disorganized so that added confusion from top to bottom. However, after a week of learning and ironing the kinks, we were smooth sailing. The initial hurdle was definitely not easy, Bamboo did the best they could. Ultimately, our team members had to be on the same page, and Bamboo help alleviate a lot of the headaches that we had. Review collected by and hosted on G2.com.

MS
Mike S.
Director
Small-Business (50 or fewer emp.)
"Best bang for the buck in the cannabis technology right now. You can't beat the value."
5/5
What do you like best about Bamboo?

Bamboo trace and sales is everything that you would want in a software program. It's easy to navigate after a week or two, the compliance integration with metrc and seamless attachment with their sales platform is genius. Now all our reps and store buyers can just pull up a link and order right away, no more logging in. Talk about making things easy in 2024, bamboo really has a good grasp of what the cannabis industry is about. Making buying and selling easy. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

A little bit of a learning curve, but the bamboo team is top-notch and willing to hold our hands per se. I wish we can customize the colors for the email templates, but not a big deal breaker to be honest. Review collected by and hosted on G2.com.

GG
Graham G.
Director
Small-Business (50 or fewer emp.)
"Extremely professional and best bang for your buck. Bamboo provides the best value for everything!"
5/5
What do you like best about Bamboo?

The pricing, Bamboo Sales, Bamboo Trace, everything. Everything is all-in-one platform. From our cultivation team, to our compliance team, to our sales team, we finally have everything all in one roof and we couldn't be happier. It took a couple of weeks to get everything ramped up, but after that, it's been a breeze. Bamboo Trace and Sales is really easy to use once you read some of the articles on the website. The Bamboo reps have been extremely patient with us and provided really good help along the way. We use Bamboo (Trace and Sales) everyday now and we couldn't be happier switching to Bamboo from our previous program. The integration and set-up were extremely easy as well, thank you team Bamoo! Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

Not going to lie, the first week or so, it's like reading a bicycle without knowing how to ride a bike. Luckily Bamboo's help and the articles were extremely useful in getting started. The Bamboo team was very patient and our Bamboo rep made sure we were never neglected. The user interface is extremely easy to use; however, it took some getting used to. But I think that's because we were so used to our previous program and Metrc. All in all, I understand the nature of the cannabis technology industry and it's hard to simplify everything. Review collected by and hosted on G2.com.

LA
Linda A.
Small-Business (50 or fewer emp.)
"Bamboo for all your needs. Bamboo is it!"
5/5
What do you like best about Bamboo?

Everything, from the traceability, compliance to the Sales CRM, you can't beat it. Great value and great support team, all-around amazing product. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

Like any software, takes a bit of time to learn all the ins and outs, but it makes it all worthwile when you have learned it all. Review collected by and hosted on G2.com.

JB
Jackson B.
Small-Business (50 or fewer emp.)
"Impressive all in one platform, amazing value for the cannabis industry"
4.5/5
What do you like best about Bamboo?

Was very easy to setup, took about a week or so to learn all ins and outs. Bamboo really understands how cannabis brands, and operators alike need to pivot away from traditional marketplaces and take more of proactive sales approach. They have all the tools, including manifesting and processing, and all the sales strategies that allows our company to do more and be better. Marketplaces are great, but Bamboo's Trace and CRM has really helped our company save a LOT of time with Metrc and help our company scale our business. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

The onboarding took a little bit of time, but that was because we were also trying to get our team in order and motivate our team to use Bamboo. They did not want to at first, becuase no one likes learning new things. But eventually, our team took the time and learned what Bamboo is about with the help of the Bamboo reps. It took some convincing, and in the end, our team members all appreciate what Bamboo has to offer, but it was not an overnight thing. Review collected by and hosted on G2.com.

JW
Jenn W.
Mid-Market (51-1000 emp.)
"Amazing Value, Amazing Benefits, Best Cannabis Tech right now"
5/5
What do you like best about Bamboo?

We are very fortunate that someone from Bamboo cold called us a few months ago. Initially thought it was one of those typical annoying calls, but I'm glad we picked up! From the google meet demo, to onboarding, to the full transition from our old platform onto Bamboo, it's been an amazing process. We're very fortunate to not only pay significantly less for Bamboo trace and sales, we get MORE benefits and features compared to before. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

It took a little bit of a learning curve. The onboarding was straightforward and easy, but it took us about a week or so to get everything organized. This was mostly our fault; but luckily the team over at bamboo were very patient with us and our needs. After about 1-2 weeks of a transitional period, we were finally able to move forward and get everyone to understand the system. There are still some questions here and there, but the ticketing system within the app makes everything very easy and smooth. Review collected by and hosted on G2.com.