RJ
Ryan J.
VP of Operations and Sales
Small-Business (50 or fewer emp.)
"Finally, a software that lives up to the hype (and helps us grow, haha!)"
5/5
What do you like best about Bamboo?

Ever feel like software demos are just a "best-case scenario" that never actually happens? Bamboo is the exception.

We were honestly pretty nervous about leaving Distru—we liked their platform, but their recent price hikes were just too much. We needed something more budget-friendly, and Bamboo stepped up. Not only is it way more economical, but they actually delivered on every single promise.

Three months in, and the Smart Cart and sales menus have already boosted our revenue by 30%. If you’re worried about "missing" your old software, don’t be. Bamboo is the real deal. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

If I had one minor complaint, it’s that it could be a bit more mobile-friendly. Because the software handles so much data, portrait mode on a phone is a struggle. Pro-tip: Use an iPad or laptop if you can. If you have to use your phone, just flip it horizontally and you’ll be fine. Honestly, it’s understandable—it's tough to squeeze this much info onto a tiny screen! Review collected by and hosted on G2.com.

CL
Cassie L.
Director of Sales and Processing
Mid-Market (51-1000 emp.)
"Maximum ROI, minimum headache"
5/5
What do you like best about Bamboo?

Honestly, the new sales menus and Smart Cart are a total vibe. The UI/UX feels really clean and intuitive, and everything runs snappy—none of that lag we were used to. But the real MVP for us is the trace features and manifest compliance. Being able to have sales orders flow straight into Metrc for manifests has taken a massive weight off our team’s shoulders.

The ROI has been wild, mainly because of how much time we’re saving on manual entry. Even better, the Support and dev team actually listens. We shared a few suggestions, and they had them live in just two and a half weeks. I’ve honestly never seen a company move that fast.

Between the fair Pricing and how obsessed our reps and buyers are with the Smart Cart, this was a no-brainer for us. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

Honestly, the team is super on it, it’s actually refreshing to feel like someone’s listening for once.

It’d be sweet to see some bigger ERP-style features added eventually, but keeping things lean is probably how they stay so budget-friendly while still checking all our boxes. They’re nailing the essentials without the "bloated software" price tag. Review collected by and hosted on G2.com.

WG
Wyatt G.
Director of Operations
Small-Business (50 or fewer emp.)
"Best-in-Class Sales Menus That Replaced Our Google Sheets Workflow"
5/5
What do you like best about Bamboo?

best sales menus in the industry. the excel and google sheets were getting brutal. bamboo sales menus for the buyers and sales reps are making us so much more efficient as a company. can’t believe we have been doing everything manually with google sheets and manually in metric until bamboo came along. thank you bamboo. OH, and one more thing, they relaly understand the industry pain points, and willing to listen to feedback that we provide. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

absolutely nothing, their sales platform and crm is one of the best software that i have ever used. better than distru, flourish or even metrc, the worst by the way. i guess one thing that could be cool is if they iPhone app. Review collected by and hosted on G2.com.

TC
Tiffany C.
Small-Business (50 or fewer emp.)
"Seamless Sales Automation and Outstanding Onboarding with Bamboo"
5/5
What do you like best about Bamboo?

We wouldn't be where we are without Bamboo helping us with our sales. The automation of sales orders into metric invoices is so seamless and easy. Can't believe that we were doing everything manually before Bamboo. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

Absolutely nothing, the bamboo team is one of the best onboarding experiences we have ever experienced when it comes to technology for our business. i'm so glad they cold called our company. Review collected by and hosted on G2.com.

TC
Taylor C.
Mid-Market (51-1000 emp.)
"Best Value for Money with Freaking Amazing Customer Support"
5/5
What do you like best about Bamboo?

Way better than Distru, Canix, Nabis, I've used all of those, and bamboo definitely provides the best value to money spent ratio. It just works for what we need, and their AMAZING, freaking amazing customer support team, they're the best. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

Nothing on top of my head, from the very first demo to the onboarding to 6 weeks of usage, they have gone beyond what I've encountered with Distru, Canix and Nabis. Review collected by and hosted on G2.com.

PB
Patrick B.
Small-Business (50 or fewer emp.)
"Best-in-Class Onboarding and Customer Support with Bamboo Trace and Sales"
5/5
What do you like best about Bamboo?

Their team is the best, from the moment they cold-called me, my gut feelings told me that these guys know what they are doing. So I gave them a chance, and actually a week later, I am using bamboo trace and sales and not looking back at flourish (which by the way, is an awful software, and awful company). Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

At this point, we're only about a month in but everything has been fantastic. The onboarding team, their customer support, some of the best, if not the best customer service we have ever encountered. Review collected by and hosted on G2.com.

Verified User in Alternative Medicine
UA
Verified User in Alternative Medicine
Small-Business (50 or fewer emp.)
"Easy-to-Use, Organized HR Hub That Simplifies Everything"
5/5
What do you like best about Bamboo?

Bamboo is easy to use, organized, and makes HR tasks much simpler. I like that everything is in one place, from employee info to time off and documents, and the interface is straightforward enough that it does not take much training to navigate. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

There is not much I dislike. If anything, some reporting or customization options can take a little time to figure out, and certain workflows could be more flexible. Overall though, it has been a very helpful tool. Review collected by and hosted on G2.com.

JW
Jessica W.
Director of Operations
Small-Business (50 or fewer emp.)
"Bamboo Made Compliance Effortless and Boosted Our Sales"
5/5
What do you like best about Bamboo?

The entire compliance thing in new york has been a disaster. ocm, biotrack, and now metric, totally disaster, but thank god for bamboo. we found them through google, and this website, and holy moly, their team saved us. everything from day 1, they guided us, it was pretty confusing to start, but their team walked us through everything, and made sure we were setup for success with traceability and metric compliance. sorry metrc. not only is bamboo's compliance software amazing, and easy to use. the cherry on top is the sales crm, their smart cart ai thing for sales menus is beloved by our dispensary clients. thank you bamboo! Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

the only thing that i would recommend, i'm not sure if it's possible, it seems like some tasks can still only be done in metrc. bamboo states this is a metrc limitation, so i'm sure it is, hoping for new york to get their act together soon. either way, pleased with that we found bamboo, not pleased with ocm or the state of new york, but it is what it is. Review collected by and hosted on G2.com.

BS
Brian S.
Small-Business (50 or fewer emp.)
"Bamboo Elevates Compliance and Efficiency"
5/5
What do you like best about Bamboo?

I really appreciate Bamboo's seed-to-sale and compliance capabilities, especially with their Bamboo Trace application, which is the best in terms of compliance. The customer service is fantastic, significantly better than other companies we've worked with like Flourish and Distru. Their CRM, Bamboo Sales, is top-notch and tailored for our industry. I love how their CSM team treats us like royalty even though we're a small/medium company. The Smart Cart feature is highly valued by our sales reps and dispensary buyers, streamlining processes across departments. It's a luxury we didn't have before, saving us easily 80-90% of our time. Their customer support is exceptional, and they promptly take our feedback. I highly recommend Bamboo, as it's superior in pricing, product, and service. Additionally, the onboarding process was super easy with great support from their team. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

Absolutely nothing. Review collected by and hosted on G2.com.

AO
Amber O.
Small-Business (50 or fewer emp.)
"Incredible Bamboo Customer Service That Guides You Every Step"
5/5
What do you like best about Bamboo?

their csm team is incredible. to be honest, we're not very tech savvy, we're pretty unorganized, and don't know how anything works with customer, and bamboo's customer service team is top notch, guiding us along every step, and just holding our hands. a lot of other companies that we have worked with in the past don't do this, major kudos to the bamboo customer service team. Review collected by and hosted on G2.com.

What do you dislike about Bamboo?

absolutely nothing, they are the best. best company that i've ever worked with. we wouldn't be organized or compliant without them. Review collected by and hosted on G2.com.