I like using Bambi for NEMT ride planning and CRM. It offers efficient task assignment and is very easy to set up. The ease of use is one of my favorite aspects, as it gets rid of the use of paper by having everything within the app, which simplifies operations planning for the following day. Review collected by and hosted on G2.com.

I hope I'm able to change the schedule and assignments for the day while using the phone app. Review collected by and hosted on G2.com.

What we like most about Bambi is how it brings everything into one place and keeps our operation moving. It improves communication between dispatch and drivers and gives better visibility into rides throughout the day. In a business where timing matters, that kind of clarity and coordination makes a real difference. Review collected by and hosted on G2.com.

At the moment, there isn’t anything about it that we don’t like. Review collected by and hosted on G2.com.

I really find Bambi Dispatch and Software to be a game changer for our transportation operations. It's easy to use, which is a big plus. The platform helps streamline scheduling and dispatching, making managing payers and pricing straightforward. It has improved our efficiency, reduced errors, and helped us better serve our clients. I particularly like the pricing scheme feature, which is helpful for handling multiple clients with different payers but the same pricing. The initial setup was very easy, and they provided helpful videos both within the software and on YouTube. I researched before choosing Bambi and found it to be the most cost-effective and easiest to use option. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

Bambi is simple and easy to use. I enjoy the updates and emails I receive that helps me stay on top of everything new. The driver app is simple and very functionable. Review collected by and hosted on G2.com.

Nothing so far. I haven't had anything I haven't enjoyed about Bambi yet. Review collected by and hosted on G2.com.

I really love how easy to use the facility user portal in Bambi is. It's super intuitive for our dispatchers, and the UI is the cleanest we've found for organizing information. The facility user portal has increased convenience so much in the customer experience that our call volume goes down as customers prefer using the portal. The initial setup of Bambi was super easy as well. Additionally, Nirav and his team are amazing—responsive to our needs, questions, and suggestions, with the best problem-solving mindset we've found in the NEMT dispatching software landscape. Review collected by and hosted on G2.com.

I'm aware that they're still working on a 'time negotiation' feature to help customers using the facility portal to negotiate pick-up times with our dispatchers in real-time, but that's honestly the only thing and it's something that's already in the works. Review collected by and hosted on G2.com.

I find Bambi incredibly easy to use, very intuitive, and just a reliable product. It helps streamline communication with our drivers on the road and ensures that our customers understand pricing transparently. My dispatchers can quickly initiate estimates to clients and collect payments with ease. I especially value how the billing is connected with ride scheduling, so I don't have to double report. Creating the ride, billing the client, confirming the ride, and adding it to the schedule is all done in one action. Also, the initial setup was super easy. Review collected by and hosted on G2.com.

The mobile app doesn't have a manager setting so that I can see the schedule or the billings. That's only via the web version, which doesn't work great on mobile. Review collected by and hosted on G2.com.

I like how easy it is to assign trips with Bambi and how it lets me know exactly where my driver is. I appreciate that it can tell me about on-time performance, which is handy for my operations. The initial setup was very easy, and overall the switch from MediRoutes to Bambi was great because the previous tool was hard to use. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

BAMBI nEMT Dispatching Software has truly transformed how we operate at Wisdom Care Transportation. Its intuitive interface streamlines scheduling and routing, allowing us to handle a high volume of rides with ease and accuracy. The integrated facility portal has been a huge benefit for our partner facilities, giving them the ability to schedule and monitor rides in real time, reducing back-and-forth calls and improving communication. This level of transparency builds trust and ensures patients are picked up and dropped off on time, every time. With real-time tracking, automated notifications, and seamless coordination between our team, drivers, and facility partners, we’ve seen a significant boost in efficiency, reliability, and customer satisfaction. BAMBI isn’t just software — it’s a complete solution that helps us deliver dependable, compassionate transportation at scale. Review collected by and hosted on G2.com.

Almost too much information to pick from. Review collected by and hosted on G2.com.

I like Bambi for its ease of use. Scheduling is a breeze, which saves time and optimizes the process. Review collected by and hosted on G2.com.

I think some of the features could be laid out better. The refresh resetting the view when completing a task can be a bit annoying. Review collected by and hosted on G2.com.

I like how Bambi allows me to assign dispatch for all my trips with ease, giving me my time back. The customer support is incredible, and I appreciate its AI automation, which I use to assign all my trips efficiently. The cost-effectiveness, friendliness, and ease of use were key reasons for switching to Bambi from Route Genie. The initial setup was easy, making the transition smooth. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.