Its guided scripts, being able to see a summary after calls, and using it every day helps to improve call quality. It provides great ideas for handling difficult topics with customers. The screen is adjustable and customizable great for adapting to your needs Review collected by and hosted on G2.com.

Unable to change the position for scripts on the checklist, that would be amazing to modify. Review collected by and hosted on G2.com.

It allows me to see that all of the verbatim statements have been completed. Review collected by and hosted on G2.com.

When it doesn't always hear cetain statements that I have to say. It throws off my compliance checks. Review collected by and hosted on G2.com.

What I like about Balto is the cohesiveness and details that it gives in every calls. We get to read every details of the call from point to point. It's very easy to use and the text is very clear. Review collected by and hosted on G2.com.

The program can be very clear and the verbiage is copied from word to word that the text comes in very long. Review collected by and hosted on G2.com.

I like that it keeps me from getting off track and wasting time on unnecessary conversation. Review collected by and hosted on G2.com.

Sometimes it doesn't catch me saying the phrase. Review collected by and hosted on G2.com.

Balto provides realtime prompts based on the conversation in a call which is very help full Review collected by and hosted on G2.com.

Sometime have to scroll to see the prompts, but it could be the network connection and not Balto Review collected by and hosted on G2.com.

very efficient and concise, captures important details Review collected by and hosted on G2.com.

A few names are incorrect but it's very minimal Review collected by and hosted on G2.com.

I am thrilled to share my experience with Balto. Their performance has been outstanding, consistently demonstrating a strong understanding of our products and client needs. Balto’s proactive approach in adapting to different situations and their ability to connect with clients has made a significant impact on our sales efforts. Review collected by and hosted on G2.com.

all is pretty good with balto. amazing app really helps with mazimazing time Review collected by and hosted on G2.com.

I think the tool is great and unique. it's easy to use Review collected by and hosted on G2.com.

Sometimes the highlighting doesn't catch on unless it's an exact match Review collected by and hosted on G2.com.

I love how easy it is to use and the features in the settings to disappear each line item as you check it off. I especially love the summary of the call that it gives. It's so accurate! Review collected by and hosted on G2.com.

I wish it could tell me exactly what to say to each client objection in real time. Review collected by and hosted on G2.com.

What I like most about balto is the call summary that is gives at the end of each call. Review collected by and hosted on G2.com.

That is turns red when its been silent for a while even when im taking payment. Review collected by and hosted on G2.com.