super useful to have direct / realtime and easy to understand survey results Review collected by and hosted on G2.com.

configuring survey it's not that simple, Review collected by and hosted on G2.com.

User friendly interface, ability to link to Figma prototypes, variety of tasks that you can setup for your study. Review collected by and hosted on G2.com.

N/A yet until I've used Ballpark for handful of studies. Review collected by and hosted on G2.com.

Ballpark is clean and minimal which makes focusing on research much easier, and the product offers the perfect breadth and depth of features. Review collected by and hosted on G2.com.

The only thing I feel it is missing is card sorting, which is on their roadmap. Review collected by and hosted on G2.com.

A nice UI and a great builder, along with a great customer support, made the onboarding experience quite easy. There are many factors you can choose for your panel and we never had any issue to find a valid tester. We've been using it for a year now (on 4 different research projects) and we can all say that we're quite happy with it. The guys of Ballpark also really care about users feedback. Review collected by and hosted on G2.com.

We still get some bug from time to time, but nothing unbearable. The customer support is always there to help. Review collected by and hosted on G2.com.

Possibility to conduct unmoderated studies, which is helpful in situations where there are different timezones and schedules to syncronize. Review collected by and hosted on G2.com.

Some of the recordings we got were corrupted; the video was not visible and sometimes inaudible. This data needed to be discarded. We had to recruit more participants to account for potential corrupted recordings we could not analyze. Review collected by and hosted on G2.com.

The ability to capture high-quality feedback quickly and efficiently is a major plus in fast-paced work environments. Review collected by and hosted on G2.com.

More options for sorting projects would be beneficial when there are many initiatives Review collected by and hosted on G2.com.

They are excellent at what they do, always growing and every release is making the product better. It is easy for anyone to use, support is top notch and they care about their clients. One differentiator is no code snippets to conduct surveys with videos and no downloads so clients and people are more likely to take the test/surveys, etc. Review collected by and hosted on G2.com.

Anything I disliked slowly gets improved without me saying much. They know what their clients want and are clear on their own strategy it seems and you can tell as it grows. Review collected by and hosted on G2.com.

Ballpark integrates well with Figma-based workflows, and does what it does more cost-effectively than some high-profile competitors. Review collected by and hosted on G2.com.

The minute-based tester panel recruitment can make costs less easy to predict, although this model has its upsides vs. credit-based, too. Review collected by and hosted on G2.com.

- extensive test options, which eliminates the need for multiple tools. From simple questions to heatmaps, preference tests, etc

- autogenerated summaries - the reporting process has never been so simple

- its user-friendly interface - navigation is a breeze, both for seasoned researchers and novices

- tons of filters to screen participants

- extra clear (and fair) credit system

- lots of great features are going to be implemented in the future

But what I like the most about Ballpark is their customer support. Both Rory, our customer success manager, and Murat, the founder, were incredibly responsive to every minor issue we encountered. Thanks a lot, it means a lot. Review collected by and hosted on G2.com.

I personally lacked custom screening options, however, Ballpark recently introduced this feature, so I am not even sure, what to mention. Review collected by and hosted on G2.com.

Ballpark is simple and easy to use. Setting up a survey is a breeze with a variety of templates to get started with. The interface is clean and intuitive. Ai-powered insight is a nice feature that generates summaries of user responses. Their very responsive customer support team is only a Slack away. They keep us updated with new releases and updates. Review collected by and hosted on G2.com.

Ballpark has been great to use. Not a lot to dislike. Review collected by and hosted on G2.com.