Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Very powerful, slick, and intuitive survey tool"
4.5/5
What do you like best about Ballpark - User Research and Surveys?

The UI ix extremely easy to operate. I got my first survey built in like 20 minutes. It feels almost too easy to release. Review collected by and hosted on G2.com.

What do you dislike about Ballpark - User Research and Surveys?

Because the UX is so slick, there are a couple of custom options that I'd prefer to see -- like multiple questions on a single page. Review collected by and hosted on G2.com.

Diogo M.
DM
Diogo M.
Founder
Small-Business (50 or fewer emp.)
"Great tool!"
5/5
What do you like best about Ballpark - User Research and Surveys?

I like how pratical and easy to use it is. Use it previously to test a prototype to a early stage startup. I think it has enormous potential to allow founders to test their products in a large crowd while giving them the awareness on how important user feedback really is. Review collected by and hosted on G2.com.

What do you dislike about Ballpark - User Research and Surveys?

I think it's really expensive and that there should be a plan to stacks up on the price according to the type of business you have. No competitors of Ballpark does this and that's precisely why I defend this would be a great idea - Ballpark would cover a need in the market, on a platform tailored not only for designers, but also for founders, that will understand the need of the product and that need would grow with their experience and with the product. If we want a more conscious decision making, that involves design and data, this is definitely a mission that Ballpark should have. Review collected by and hosted on G2.com.

Cheryl K.
CK
Cheryl K.
Lead Product Designer
Mid-Market (51-1000 emp.)
"Easy to use for quick research"
3.5/5
What do you like best about Ballpark - User Research and Surveys?

I like that there are templates for me to plug and play Review collected by and hosted on G2.com.

What do you dislike about Ballpark - User Research and Surveys?

Sometimes it might not be dynamic enough Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Great tool for getting customer insights"
4.5/5
What do you like best about Ballpark - User Research and Surveys?

I was imprssed with how much Ballpark has to offer and how it enables product and design teams to get valuable customer insights that will facilitate the decision making proccess for product/feature prioritization. Ballpark enables us to focus efforts on the features that customers are looking for. Review collected by and hosted on G2.com.

What do you dislike about Ballpark - User Research and Surveys?

Sometimes the tool can feel a bit overwhelming and difficult to find exactly what you need, because it has so many capabilites, but this is also a postive thing, because I believe it's just a matter of getting more familiar with the tools and then be able to fully benefit from them. Review collected by and hosted on G2.com.

Ferran P.
FP
Ferran P.
Digital Product Design Manager
Small-Business (50 or fewer emp.)
"Empowering Product designers to validate hypotheses autonomously"
4.5/5
What do you like best about Ballpark - User Research and Surveys?

Ballpark has been instrumental for our product designers, giving them the autonomy to quickly validate their design hypotheses. The core features and the seamless integration with Figma enhances our workflow, allowing us to incorporate feedback effortlessly.

We particularly love the video feedback feature, as it provides deep insights! Review collected by and hosted on G2.com.

What do you dislike about Ballpark - User Research and Surveys?

One area for improvement would be adding timestamp markers to the videos, helping us highlight key insights during analysis more efficiently. Review collected by and hosted on G2.com.

BM
Bryanna M.
Mid-Market (51-1000 emp.)
"Easy and quick to use"
5/5
What do you like best about Ballpark - User Research and Surveys?

Setting up a new project is super easy and quick. Provides easy to edit templates which makes it even easier to complete.

Results are provided in a clear and easy-to-view format.

Once we created a project providing it to users was super simple by just providing a URL.

Customer Support is quick and friendly! Had a login issue and they resolved it promptly Review collected by and hosted on G2.com.

What do you dislike about Ballpark - User Research and Surveys?

Still a fairly new user, my only complaint so far is I would like to be able to view the results from an archived project. Currently, you need to unarchive to view the results. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Mid-Market (51-1000 emp.)
"Very impressed"
5/5
What do you like best about Ballpark - User Research and Surveys?

Super easy setup and delivery - with Gdoc style collaboration when building tests Review collected by and hosted on G2.com.

What do you dislike about Ballpark - User Research and Surveys?

Looking forward to when automated summaries are available - I notice it's on their roadmap Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Recently started using BallPark - so far so good!"
4.5/5
What do you like best about Ballpark - User Research and Surveys?

How fast it is to get user feedback - really awesome. Review collected by and hosted on G2.com.

What do you dislike about Ballpark - User Research and Surveys?

I would love Ballpark to be able to support app usage more! i.e. we wanted to do some user testing on our app but to do this had to create a clickable prototype of our app for users to use. Review collected by and hosted on G2.com.

LC
Luca C.
Enterprise (> 1000 emp.)
"Fast, smart and clear"
5/5
What do you like best about Ballpark - User Research and Surveys?

I met it by chance but he changed the way of approaching the research and user test phase in the company. it is a very versatile tool for multiple tasks, very simple using its drag&drop components and above all fast in setting the search recipients Review collected by and hosted on G2.com.

What do you dislike about Ballpark - User Research and Surveys?

I'm waiting for the prototype testing functionality with heatmaps and user behavior analytics :) Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Using Ballparsk for usability testing"
4.5/5
What do you like best about Ballpark - User Research and Surveys?

The capacity of putting together a pretty structued flor for users to test Review collected by and hosted on G2.com.

What do you dislike about Ballpark - User Research and Surveys?

so far there's nothing I dislike, i just started using Review collected by and hosted on G2.com.