--- title: Ballpark - User Research and Surveys Reviews meta\_title: 'Ballpark - User Research and Surveys Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 61 reviews by the users' company size, role or industry to find out how Ballpark - User Research and Surveys works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 61 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Ballpark - User Research and Surveys Reviews & Product Details Ballpark is the fastest way to capture high-quality feedback on questions, marketing copy, designs and prototypes using task-driven questions. It's the perfect mix of survey, video and usability tasks, giving Ballpark unrivaled flexibility for every team. Pick from dozens of survey questions such as multiple-choice, ratings and open questions, alongside tasks, including image preference test, first click and 5 second tests. If you're validating designs and prototypes, our integrations with Figma and Marvel means you can get feedback early and often, with no-code required. Oh and you can also add pre-recorded video guides on every question, giving you the power to make your surveys and tests more personal, resulting in higher quality feedback. Ballpark gives you Our mission is to democratise research and feedback, making it more accessible to every team. Give Ballpark a try today, no credit card required. * * * Seller [Ballpark HQ](https://www.g2.com/sellers/ballpark-hq) Discussions [Ballpark - User Research and Surveys Community](https://www.g2.com/products/ballparkhq/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Murat Mutlu Show More ## Pricing Pricing provided by Ballpark - User Research.... ### Free Free 1 Projects ### Starter $125.00 5 Projects [ View More Pricing Information ](https://www.g2.com/products/ballparkhq/pricing) ## Top-Rated Alternatives [ ![UserTesting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UserTesting") UserTesting 4.4/5(792) ](https://www.g2.com/products/usertesting/reviews) [ ![User Interviews](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "User Interviews") User Interviews 4.6/5(1,046) ](https://www.g2.com/products/user-interviews/reviews) [ ![Google Workspace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Google Workspace") Google Workspace 4.6/5(48,161) ](https://www.g2.com/products/google-workspace/reviews) [ View All Alternatives ](https://www.g2.com/products/ballparkhq/competitors/alternatives) ## User Insights Average based on 61 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 6/28/2023 "Great product" 4.5/5 What do you like best about Ballpark - User Research and Surveys? Flexible and user-friendly prototype testing The recruitment feature is helpful and ensures a fast turnaround The product is constantly developing and improving Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? Sometimes the responses collected via the recruitment panel can be of low quality Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? Helping us to learn about our users Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kersti N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kersti N.") KN Kersti N. UX Manager Enterprise (\> 1000 emp.) 6/16/2022 "Simple, yet Powerful!" 5/5 What do you like best about Ballpark - User Research and Surveys? Ease of use! Ballpark allows you to create a proper User Testing Task in less than 10 minutes. I love that you don't need to be a super tech-savvy person to not only create these tasks but also to complete the tasks. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? There is nothing I dislike about Ballpark. I know that the team is working hard to develop new features that have been requested by users. Excited to see what Ballpark will bring to the table in the next year or so! Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? We were lacking in the User Testing department. When I stumbled upon Ballpark, I not only loved the simplicity of the platform but also the fact that it provided all of the features we were looking for, such as Prototype upload and compatibility with Figma, Heatmapping, User Info collection, Video and screen recording while completing a task and many many more. Not to mention the competitive pricing compared to other User Testing platforms. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Enterprise (\> 1000 emp.) 6/13/2022 "Easy to use, yet powerful insights!" 5/5 What do you like best about Ballpark - User Research and Surveys? Ballpark is incredibly easy to use. The system is designed in such a way that you can add the many different question types easily, and customize them for your needs with a few quick clicks. It's intuitive what each feature does, and as such it's simple to get up and running right away. There are a ton of different question types, heatmaps, A/B testing, user journey testing, links to Figma and other great features which help us to gain valuable insight into our customer's behaviour. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? When we first started using the software there were 1 or 2 small things that I wanted to see. I submitted my ideas to them and they were incredibly responsive. The items I requested were incorporated into the software and I can't think of anything that's missing at this time. Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? Our biggest challenge was gathering feedback and validating our designs across large subsets of different groups in an easy-to-do manner. It was time consuming and very labour intensive. Ballpark has solved this by giving us the ability to reach out to a large user base, have them validate our concepts and designs, conduct A/B testing, or give us feedback early enough in the design cycle such that we can incorporate the feedback into our later iterations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jeffrey A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey A.") JA Jeffrey A. Owner | Web Developer Small-Business (50 or fewer emp.) 6/14/2022 "Fantastic platform for user research and surverys" 5/5 What do you like best about Ballpark - User Research and Surveys? - Simple and appealing user-interface - It is very straightforward to create and deploy surveys - The dashboard is very easy to navigate - Surveys are easy to make and customize Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? I did not find anything I disliked about Ballpark. Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? - Obtaining feedback from users is now very straightforward and easy Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite MP Mikir P. M Mid-Market (51-1000 emp.) 3/29/2022 "A niche feedback assembly program" 4/5 What do you like best about Ballpark - User Research and Surveys? Ballpark offers a great platform to obtain high-quality data from concerned process and product stakeholders. The inventive design of this software in drafting surveys and obtaining task-driven responses is very impressive. Overall, it offers constructive feedback for the improvement of established procedures and paves a way to integrate useful opinions of every participant in an unbiased manner. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? The software compatibility and/or integration features are not dependable. The software frequently experiences jams and hyperlink breaks. This does not seamlessly transfer into a comfortable user experience. Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? I have used this program in the past to draft reviews around process optimization and also to obtain feedback on important matters about product compliance in the market. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sandile M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandile M.") SM Sandile M. Safety Manager Mid-Market (51-1000 emp.) 3/21/2022 "The Most Effective Way To Understand Product Users" 4.5/5 What do you like best about Ballpark - User Research and Surveys? I love that there are so many options that you can use to gather responses from users. Each one of them is critical and important to capture what users are really thinking Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? I have not yet come across any challenges, it provides many features that work very well Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? To get feedback from users and test out prototypes with typical users Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AD Andrew D. Facility Manager Small-Business (50 or fewer emp.) 4/12/2022 "BALLPARK" 5/5 What do you like best about Ballpark - User Research and Surveys? The simplicity of using the app at all the different establishments and places that I did. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? I didn't like the wait time on the app, it could be a phone error but doesn't seem to be. Review collected by and hosted on G2.com. Recommendations to others considering Ballpark - User Research and Surveys: This is extremely user-friendly and I would highly recommend using this app! Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? The way to transfer important objects from one human to the other. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 6/26/2022 "Impactful Research & Survey Tool" 3.5/5 What do you like best about Ballpark - User Research and Surveys? A great platform for a novice to employ and is highly user-friendly. An invaluable dashboard which provides an end-user to have all insights in one view. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? Not many things to dislike. However, their help and support is very quick and reactive and they actually listen to your feedback! Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? Gathering and collating feedback is now a doddle! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 3/29/2022 "Research and surveys" 4.5/5 What do you like best about Ballpark - User Research and Surveys? Huge variety of formats and you can easily customize brand and format of the survey. I like the number of options available with ballpark. Easy to use and logical too. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? Sometimes it's difficult to figure out which question you want to build out depending on how complex the situation is. But overall it's good as it is. Easy to use. Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? I use ballpark for many things. Implemented at first to gather information on number of employees and is more diversified. The formats are effective and meaningful. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Santos reddy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Santos reddy C.") SC Santos reddy C. Associate Software Engineer Enterprise (\> 1000 emp.) 3/18/2022 "Great one" 4.5/5 What do you like best about Ballpark - User Research and Surveys? Great to capture the feedback, high quality feedback and questions Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? Nothing to dislike. I don't think if this can be dislike by someone Review collected by and hosted on G2.com. Recommendations to others considering Ballpark - User Research and Surveys: N/a Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? This helps community to gather feedbacks Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Ballpark - User Research and Surveys? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Ballpark - User Research and Surveys ](https://www.g2.com/products/ballparkhq/discussions/new) GU Guest User What is Ballpark - User Research and Surveys used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ballpark-user-research-and-surveys-used-for) [ View all Discussions ](https://www.g2.com/products/ballparkhq/discuss) ## Pricing Options Pricing provided by Ballpark - User Research.... ### Free Free 1 Projects ### Starter $125.00 5 Projects ### Business $229.00 10 Projects [ View More Pricing Information ](https://www.g2.com/products/ballparkhq/pricing) Ballpark - User Research and Surveys Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2c76bc59390c8d8eb7065dd8c478a664/usertesting.png "Product Avatar Image") UserTesting 4.4/5(792) [ Compare Now ](https://www.g2.com/compare/ballparkhq-vs-usertesting) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ef7508d85c415e3bd152cc0eb52177ae/maze-maze.png "Product Avatar Image") Maze 4.5/5(111) [ Compare Now ](https://www.g2.com/compare/ballparkhq-vs-maze-maze) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9d6effe97d0d1b677ec48c1a7f36d188/user-interviews.jpg "Product Avatar Image") User Interviews 4.6/5(1,046) [ Compare Now ](https://www.g2.com/compare/ballparkhq-vs-user-interviews) ##### ##### Ballpark - User Research and Surveys Features Survey Management Survey Builder Customizable Questions Templates Survey Customization Question Branching Branding Multimedia Support Survey Insights Reporting & Analytics Data Exporting Permissions [ View More Features ](https://www.g2.com/products/ballparkhq/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey) ##### Explore More [What is the best instant messaging software for remote collaboration?](https://www.g2.com/discussions/what-is-the-best-instant-messaging-software-for-remote-collaboration)[Which webinar app has the highest reviews](https://www.g2.com/discussions/which-webinar-app-has-the-highest-reviews)[What connected worker platform integrates with SAP and existing MES systems so shop floor data flows into enterprise systems without a separate middleware project?](https://www.g2.com/discussions/what-connected-worker-platform-integrates-with-sap-and-existing-mes-systems-so-shop-floor-data-flows-into-enterprise-systems-without-a-separate-middleware-project) [Best A/B Testing Platforms](https://www.g2.com/discussions/best-a-b-testing-software-or-platform)[What's the best fleet tracking service for logistics company](https://www.g2.com/discussions/what-s-the-best-fleet-tracking-service-for-logistics-company)[Pros and Cons Details](https://www.g2.com/products/ballparkhq/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)