--- title: Ballpark - User Research and Surveys Reviews meta\_title: 'Ballpark - User Research and Surveys Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 61 reviews by the users' company size, role or industry to find out how Ballpark - User Research and Surveys works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 61 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Ballpark - User Research and Surveys Reviews & Product Details Ballpark is the fastest way to capture high-quality feedback on questions, marketing copy, designs and prototypes using task-driven questions. It's the perfect mix of survey, video and usability tasks, giving Ballpark unrivaled flexibility for every team. Pick from dozens of survey questions such as multiple-choice, ratings and open questions, alongside tasks, including image preference test, first click and 5 second tests. If you're validating designs and prototypes, our integrations with Figma and Marvel means you can get feedback early and often, with no-code required. Oh and you can also add pre-recorded video guides on every question, giving you the power to make your surveys and tests more personal, resulting in higher quality feedback. Ballpark gives you Our mission is to democratise research and feedback, making it more accessible to every team. Give Ballpark a try today, no credit card required. * * * Seller [Ballpark HQ](https://www.g2.com/sellers/ballpark-hq) Discussions [Ballpark - User Research and Surveys Community](https://www.g2.com/products/ballparkhq/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Murat Mutlu Show More ## Pricing Pricing provided by Ballpark - User Research.... ### Free Free 1 Projects ### Starter $125.00 5 Projects [ View More Pricing Information ](https://www.g2.com/products/ballparkhq/pricing) ## Top-Rated Alternatives [ ![UserTesting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UserTesting") UserTesting 4.4/5(792) ](https://www.g2.com/products/usertesting/reviews) [ ![User Interviews](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "User Interviews") User Interviews 4.6/5(1,046) ](https://www.g2.com/products/user-interviews/reviews) [ ![Google Workspace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Google Workspace") Google Workspace 4.6/5(48,159) ](https://www.g2.com/products/google-workspace/reviews) [ View All Alternatives ](https://www.g2.com/products/ballparkhq/competitors/alternatives) ## User Insights Average based on 61 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ![Marika A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marika A.") MA Marika A. Mid-Market (51-1000 emp.) 1/17/2024 "Very nice product!" 5/5 What do you like best about Ballpark - User Research and Surveys? I discovered Ballpack few months ago and I fell in love with this tool. It's so easy to find users to test and validate the idea. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? I love everything at the moment, very easy to use Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? Searching for a segment to test ideas Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Audrey M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Audrey M.") AM Audrey M. UI / UX Designer Mid-Market (51-1000 emp.) 8/18/2023 "Great tool that's always getting better" 5/5 What do you like best about Ballpark - User Research and Surveys? The AI summary is amazing!! I always read through all answers, but sometimes as a refresher or before I have time to read everything, I can quickly generate the summary and it's always been accurate. Also, though it is a young tool, Ballpark is constantly improving and listening to their users. I like the transparency of their portal for upcoming changes, and that you can vote for features. I love that there are unlimited seats on the platform so that we can share results with any stakeholders without extra costs. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? I do wish we could have more open projects on the Business tier, though I understand there need to be differences between tiers. Any other flaws I have seen with it, I generally send in feedback via their portal, and I can also track what upcoming changes are on the roadmap. Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? It helps with collecting qualitative and quantitative data. It puts together a nice looking and thorough summary of results. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 11/29/2023 "Easy for Testers, USeful Recruitment Tools" 5/5 What do you like best about Ballpark - User Research and Surveys? \* The survey UI is appealing to participants—they want to complete the surveys b.c there is no friction \* The results display makes it easy to guage on the a whole or peruse individual responses \* The new recruitment feature allows you to quickly build a test group is you don't have your own \* Great customer support Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? \* Screen recording was a bit wonky at first, but it's coming together Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? Helping us quickly gather and review feedback from our audience to optimize UI/UX. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Paul D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul D.") PD Paul D. Mid-Market (51-1000 emp.) 6/21/2023 "Ballpark gives you user research super powers!" 5/5 What do you like best about Ballpark - User Research and Surveys? When I was searching for a survey tool, I extensively researched numerous options. Out of all the choices available, Ballpark emerged as the obvious winner. Firstly, it is incredibly user-friendly and visually appealing which make the job of creating surveys a joy. The transparent pricing and unlimited team members have enabled me to seamlessly integrate Ballpark across our product and marketing teams. The survey summaries are presented in a clear and concise manner, making the analysis process a breeze. One of the key reasons I'd recomend Ballpark are the team behind it as they actively seek feedback and have a well-defined roadmap for future development. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? Difficult to find fault, but to help track usage it would be great to have an audit of all the surveys you have published. Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? I would say that Ballpark completely eliminates the hassle of gathering quick feedback. It not only saves us a significant amount of time but also empowers our product and marketing teams with the crucial insights they need to make confident decisions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Marisa T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa T.") MT Marisa T. Director of UX Enterprise (\> 1000 emp.) 6/21/2023 "Fantastic product and service" 5/5 What do you like best about Ballpark - User Research and Surveys? Ballpark has a very strong brand identity - I was impressed just reading their website, initially. I felt like they know who they are and communicated their value proposition so clearly. Upon using the product in a trial, we were impressed by how intuitive everything is - from setting up surveys via template or custom to the experience of the participants (no barriers for them to complete the surveys). We've had really high participation because of the great UX for our customer respondents. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? Nothing that I dislike - it is growing as a product and I am excited that they just added screener functionality (that would've been the only thing we really needed)! Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? We needed to increase our participation rate and do different types of unmoderated research in order to scale our research program. Ballpark helps by making the experience easy for participants and offering a variety of research questions and templates. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 4/26/2024 "Great Product" 5/5 What do you like best about Ballpark - User Research and Surveys? helps design better since can take user input and do ab testing Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? limited types of question cards. doesn't have ranking Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? design questions Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") EF Verified User in Financial Services Mid-Market (51-1000 emp.) 11/30/2023 "Wonderful customer service, attention to detail, and the desire to help" 5/5 What do you like best about Ballpark - User Research and Surveys? The ability to select the audience and taylor for our needs. The video recordings of the feedback. The AI summary of the feedback. That was simply awesome. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? There was nothing to dislike - the product is genuinely innovative and met all our needs. Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? It helps us get fast feedback. The agility is what is most attractive. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") IB Verified User in Broadcast Media Small-Business (50 or fewer emp.) 1/23/2024 "Fresh approach with reasonable pricing" 4/5 What do you like best about Ballpark - User Research and Surveys? What i like about Ballpark - the pricing is really reasonable Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? I am still waiting for some features to be released Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? Helps me with qualitive data Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 11/16/2023 "Effective and intuitive tool for user surveys" 4/5 What do you like best about Ballpark - User Research and Surveys? Ballpark is a game-changer for user studies. Its intuitive design makes it easy to use, while its effectiveness in gathering and analyzing key insights sets it apart. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? I have yet to find any significant drawbacks with Ballpark. So far, my experience has been positive. Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? It helps make our user studies much more efficient and effective. These studies used to take up a lot of resources (from planning to execution to analysis), but now much simpler. As a result, we can easily test assumptions before launching new products. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") IT Verified User in Telecommunications Small-Business (50 or fewer emp.) 2/14/2024 "Amazing user testing software" 4/5 What do you like best about Ballpark - User Research and Surveys? Easy to use. Helps in making improvements on website, UI, SEO Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? Nothing except for options for SEO testing in-depth. Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? User experience, UI, Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Ballpark - User Research and Surveys? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Ballpark - User Research and Surveys ](https://www.g2.com/products/ballparkhq/discussions/new) GU Guest User What is Ballpark - User Research and Surveys used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ballpark-user-research-and-surveys-used-for) [ View all Discussions ](https://www.g2.com/products/ballparkhq/discuss) ## Pricing Options Pricing provided by Ballpark - User Research.... ### Free Free 1 Projects ### Starter $125.00 5 Projects ### Business $229.00 10 Projects [ View More Pricing Information ](https://www.g2.com/products/ballparkhq/pricing) Ballpark - User Research and Surveys Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2c76bc59390c8d8eb7065dd8c478a664/usertesting.png "Product Avatar Image") UserTesting 4.4/5(792) [ Compare Now ](https://www.g2.com/compare/ballparkhq-vs-usertesting) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ef7508d85c415e3bd152cc0eb52177ae/maze-maze.png "Product Avatar Image") Maze 4.5/5(111) [ Compare Now ](https://www.g2.com/compare/ballparkhq-vs-maze-maze) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9d6effe97d0d1b677ec48c1a7f36d188/user-interviews.jpg "Product Avatar Image") User Interviews 4.6/5(1,046) [ Compare Now ](https://www.g2.com/compare/ballparkhq-vs-user-interviews) ##### ##### Ballpark - User Research and Surveys Features Survey Management Survey Builder Customizable Questions Templates Survey Customization Question Branching Branding Multimedia Support Survey Insights Reporting & Analytics Data Exporting Permissions [ View More Features ](https://www.g2.com/products/ballparkhq/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey) ##### Explore More [What is the best instant messaging software for remote collaboration?](https://www.g2.com/discussions/what-is-the-best-instant-messaging-software-for-remote-collaboration)[Which webinar app has the highest reviews](https://www.g2.com/discussions/which-webinar-app-has-the-highest-reviews)[What connected worker platform integrates with SAP and existing MES systems so shop floor data flows into enterprise systems without a separate middleware project?](https://www.g2.com/discussions/what-connected-worker-platform-integrates-with-sap-and-existing-mes-systems-so-shop-floor-data-flows-into-enterprise-systems-without-a-separate-middleware-project) [Best A/B Testing Platforms](https://www.g2.com/discussions/best-a-b-testing-software-or-platform)[What's the best fleet tracking service for logistics company](https://www.g2.com/discussions/what-s-the-best-fleet-tracking-service-for-logistics-company)[Pros and Cons Details](https://www.g2.com/products/ballparkhq/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)