--- title: Ballpark - User Research and Surveys Reviews meta\_title: 'Ballpark - User Research and Surveys Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 61 reviews by the users' company size, role or industry to find out how Ballpark - User Research and Surveys works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 61 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Ballpark - User Research and Surveys Reviews & Product Details Ballpark is the fastest way to capture high-quality feedback on questions, marketing copy, designs and prototypes using task-driven questions. It's the perfect mix of survey, video and usability tasks, giving Ballpark unrivaled flexibility for every team. Pick from dozens of survey questions such as multiple-choice, ratings and open questions, alongside tasks, including image preference test, first click and 5 second tests. If you're validating designs and prototypes, our integrations with Figma and Marvel means you can get feedback early and often, with no-code required. Oh and you can also add pre-recorded video guides on every question, giving you the power to make your surveys and tests more personal, resulting in higher quality feedback. Ballpark gives you Our mission is to democratise research and feedback, making it more accessible to every team. Give Ballpark a try today, no credit card required. * * * Seller [Ballpark HQ](https://www.g2.com/sellers/ballpark-hq) Discussions [Ballpark - User Research and Surveys Community](https://www.g2.com/products/ballparkhq/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Murat Mutlu Show More ## Pricing Pricing provided by Ballpark - User Research.... ### Free Free 1 Projects ### Starter $125.00 5 Projects [ View More Pricing Information ](https://www.g2.com/products/ballparkhq/pricing) ## Top-Rated Alternatives [ ![UserTesting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UserTesting") UserTesting 4.4/5(792) ](https://www.g2.com/products/usertesting/reviews) [ ![User Interviews](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "User Interviews") User Interviews 4.6/5(1,046) ](https://www.g2.com/products/user-interviews/reviews) [ ![Google Workspace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Google Workspace") Google Workspace 4.6/5(48,158) ](https://www.g2.com/products/google-workspace/reviews) [ View All Alternatives ](https://www.g2.com/products/ballparkhq/competitors/alternatives) ## User Insights Average based on 61 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Enterprise (\> 1000 emp.) 6/26/2024 "Great user friendly tool making user research accessible for newbies" 4.5/5 What do you like best about Ballpark - User Research and Surveys? The team at Ballpark have produced a great, user friendly product to allow individuals newer to the concept of user testing more accessible and self-servable. It's great that you can get recordings of users, and detailed insights from a bank of existing target users without the usual fluff, fuss and expense. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? Nothing yet, maybe some tools to support mobile user analysis would be useful to see in future (this is probably already in the works!) Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? Helps us to access user insight in an easier self-serve model. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Blair G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blair G.") BG Blair G. Mid-Market (51-1000 emp.) 11/21/2023 "Getting feedback fast" 4.5/5 What do you like best about Ballpark - User Research and Surveys? Ballpark's ability to quickly provide insights that inform design decisions has been invaluable to me. One of the primary reasons we invested in Ballpark was to enhance our confidence in the solutions we were developing. I can confidently state that Ballpark has streamlined the design process by providing timely answers to critical questions, enabling us to move forward seamlessly. A good example of Ballpark being one step ahead, is they released the ability to check permissions for prototypes, which was something that I realised I needed after I made the error and noticed users were not filling in my test. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? I would not say 'dislike' but more of a request. I would love to have custom templates to help move that bit faster in getting out surveys / user tests. Currently I am duplicating old tests/ surveys I have done in the past. Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? Ballpark is currently solving the barrier that was getting in touch with users quickly to get answers to questions that would help drive design descions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rosanna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rosanna D.") RD Rosanna D. Product Manager Mid-Market (51-1000 emp.) 3/28/2024 "Quick and easy to use for user testing prototypes" 4/5 What do you like best about Ballpark - User Research and Surveys? Ease of use - it's easy to set up the User research I want to carry out. You can combine open questions with tasks on a prototype and allow users that are testing to record their replies Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? The part of Recruiting, I have to keep scrolling up and down to check the filter I am applying. I would rather have immediatetely visibile the one I have chosen Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? Reaching out a good amount of replyes as it recruites tester for you. It is also a time saving tool Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nicole N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole N.") NN Nicole N. Mid-Market (51-1000 emp.) 11/13/2023 "Boost confidence in 'designing the thing right'" 4.5/5 What do you like best about Ballpark - User Research and Surveys? - I can quickly and easily validate designs to make sure we're 'designing the thing right'. I just hop into Ballpark whenever I need to and get a test or surevy whipped up and sent out within 20 minutes - The pool of participants and filtering options mean I'm confident that we're getting feedback from relevant people - Being able to send a test/survey link to our exisiting users - The communication from the lovely people of Ballpark is always spot on! Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? It's hard to think of anything that stands out as a dislike! The only thing I can think of is when reviewing responses that contain audio and/or video, it can be a little difficult to flick through them quickly as you need to click into each individual response. Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? As a UX Designer, I need to validate if my designs are actually going to solve the problem the user is having (to create a successful product). Through Ballpark, I can test out my designs to check if they work well and are useful and usable for people. With filters, I can also make sure those people have similar demographics to our users to maximise our confidence in the results. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CM Connor M. Mid-Market (51-1000 emp.) 2/14/2024 "Surveys look very professional" 4.5/5 What do you like best about Ballpark - User Research and Surveys? Previosuly we used Google surveys and the biggest benefit from Ballpark has been the credebility earned. The tool looks professional when we put it in front of users and therefore we end up receiving much higher response rate. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? Takes a bit longer than Google surveys to get started, so I would only purchase if you plan on running surveys with a specific goal in mind and with a need for high response rate Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? Low response rate with surveys - The professional UI and ease of use has been very beneficial for us Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Aleksandar P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aleksandar P.") AP Aleksandar P. Mid-Market (51-1000 emp.) 11/20/2023 "Clean and easy to use" 5/5 What do you like best about Ballpark - User Research and Surveys? Probably one of the easiest and most straighforward ways to create a (UX) survey. I also like the conditional features where it sends you to a new question depending on your answers which allows you to build quite complex questionaires. Crucial for us as well is the seamless integration with Figma. We've been using it a lot across many different tasks and its been a pleasure so far! Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? Still early in the product lifecycle so there are things that you might want to do that you can't or bugs to be ironed out, but the team has been very responsive and fast at fixing things you bring to their attention. Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? Having quantitiative and qualitative data helps us develop better user experiences. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Landon L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Landon L.") LL Landon L. Director of Research, UX Enterprise (\> 1000 emp.) 12/12/2023 "Solid prototype testing platform" 4/5 What do you like best about Ballpark - User Research and Surveys? Ballpark allowed me to easily setup and conduct a prototype test for a reasonable cost. The platform is actually very intuitive compared to others I've tried and was the right value for my needs. I run ad hoc user testing so the monthly billing approach was appropriate. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? Analysis and downloads are paywalled for advanced subscriptions. That's very annoying considering what I need. My data should be my data - seems like a devious interaction. I think there could be better transparency with recruitment. I'm not sure where they recruit from and I don't have the details of that process. Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? Real world testing of a soon-to-market platform Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LS Linsey S. Enterprise (\> 1000 emp.) 11/13/2023 "UX Research Powerhouse" 5/5 What do you like best about Ballpark - User Research and Surveys? Ballpark has really provided my UX team with the tools to leverage UX Research in effective, usable, and timely ways. I've been impressed with their templates, their responses to our questions, and the time it takes to complete research. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? Sometimes there are limitations to functionality because the service is on the newer side, but foundationally, everything we need is available. It's not necessarily a con, but more that there are exciting new features that come out regularly as the software continues to be developed. Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? We need access to users so that we can conduct user research. Ballpark gives us that access and makes the process of interviewing, surveying, and completing user research easier. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Marco B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marco B.") MB Marco B. Mid-Market (51-1000 emp.) 11/13/2023 "Wonderful user experience" 4.5/5 What do you like best about Ballpark - User Research and Surveys? Even though it's recently born, I think it offers a really nice experience in building your user test even if you never used such tools before. It has a really nice integration with Figma that I use a lot and it's wonderful to also be able to set and control the user journey thtough the interfaces. I really love the depth of characteristichs that can be choosen for the screening process and the summary of each test is done really well. It helps me a lot during the presentations of the results and in poitining out the insights. We also have an open chat with them were we can ask for support: they are always quick to response and really helpful. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? For now, the only things that could help me more during tests revisions is to fastforward a video response: right now you need to watch the entire video. It's not a big deal but it would sure help me in analyzing lots of responses Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? Ballpark helps me dig deeper in user experiences using our product. It helps me build user test to test existing and new feature that we are developing to get the most insights on them Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Enterprise (\> 1000 emp.) 11/13/2023 "A cornerstone of our research operations" 5/5 What do you like best about Ballpark - User Research and Surveys? I've been using Ballpark for a few years now in different teams and companies and it has been fundamental for both defining operations and following good practices. It has streamlined the research projects allowing for a larger audience which, in my experience, allowed us to increase the trust teams such as marketing and business have in UX Research. They are also very flexible and open to suggestions: I was never without a feedback and solution for longer than 3h. Review collected by and hosted on G2.com. What do you dislike about Ballpark - User Research and Surveys? Up until this point I do not have negative comments to make about Ballpark. Review collected by and hosted on G2.com. What problems is Ballpark - User Research and Surveys solving and how is that benefiting you? It made surveys and usability tests that would normally consume at least 4 weeks of the team's time easy and effective, being able to perform the full test (from planning to execution and analysis) in about 4 days. Because of that we have been able to advocate for more and better user-centric mindset across the company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Ballpark - User Research and Surveys? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Ballpark - User Research and Surveys ](https://www.g2.com/products/ballparkhq/discussions/new) GU Guest User What is Ballpark - User Research and Surveys used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ballpark-user-research-and-surveys-used-for) [ View all Discussions ](https://www.g2.com/products/ballparkhq/discuss) ## Pricing Options Pricing provided by Ballpark - User Research.... ### Free Free 1 Projects ### Starter $125.00 5 Projects ### Business $229.00 10 Projects [ View More Pricing Information ](https://www.g2.com/products/ballparkhq/pricing) Ballpark - User Research and Surveys Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2c76bc59390c8d8eb7065dd8c478a664/usertesting.png "Product Avatar Image") UserTesting 4.4/5(792) [ Compare Now ](https://www.g2.com/compare/ballparkhq-vs-usertesting) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ef7508d85c415e3bd152cc0eb52177ae/maze-maze.png "Product Avatar Image") Maze 4.5/5(111) [ Compare Now ](https://www.g2.com/compare/ballparkhq-vs-maze-maze) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9d6effe97d0d1b677ec48c1a7f36d188/user-interviews.jpg "Product Avatar Image") User Interviews 4.6/5(1,046) [ Compare Now ](https://www.g2.com/compare/ballparkhq-vs-user-interviews) ##### ##### Ballpark - User Research and Surveys Features Survey Management Survey Builder Customizable Questions Templates Survey Customization Question Branching Branding Multimedia Support Survey Insights Reporting & Analytics Data Exporting Permissions [ View More Features ](https://www.g2.com/products/ballparkhq/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey) ##### Explore More [What is the best instant messaging software for remote collaboration?](https://www.g2.com/discussions/what-is-the-best-instant-messaging-software-for-remote-collaboration)[Which webinar app has the highest reviews](https://www.g2.com/discussions/which-webinar-app-has-the-highest-reviews)[What connected worker platform integrates with SAP and existing MES systems so shop floor data flows into enterprise systems without a separate middleware project?](https://www.g2.com/discussions/what-connected-worker-platform-integrates-with-sap-and-existing-mes-systems-so-shop-floor-data-flows-into-enterprise-systems-without-a-separate-middleware-project) [Best A/B Testing Platforms](https://www.g2.com/discussions/best-a-b-testing-software-or-platform)[What's the best fleet tracking service for logistics company](https://www.g2.com/discussions/what-s-the-best-fleet-tracking-service-for-logistics-company)[Pros and Cons Details](https://www.g2.com/products/ballparkhq/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)