We had a very short deadline and it was very easy to get into a discussion with Bacula consultants to move our project forward quickly

The subscription was almost a turn-key solution and included all we needed.

Interactions with technical and sales were great.

Support was really quick to resolve minor issues. Review collected by and hosted on G2.com.

Some minor bugs during implementation but support was super quick to help us through Review collected by and hosted on G2.com.

Incredible flexibility! It's a modular, easily scalable architecture with a clear division of functionality, data and interaction with the system.

Once set up, you can forget and not touch. The system will work like a charm. Simple and straightforward backup and restore procedure. You can easily make backups of anything: servers, clusters, databases, user data. And all this will be centrally controlled. Wow!

The support team are awsome! For example, when we found out that we did not have an installation file for old FreeBSD systems - we asked the Bacula development team about it. And practically in a few days they made an installer for us.

BWeb Management Suite helps to do you daily deals, saves your time and simplifies the use of the backup system - intuitive and easy to use. Review collected by and hosted on G2.com.

Not easy entry threshold for beginners.

Despite the many free additional plugins, there are still many paid ones (Bare-metal recovery, Oracle Database plugin, MS VSS and other). Review collected by and hosted on G2.com.

Bacule is simple and effective. It adapts to all types of equipment. The support is quick and competent. Moreover, you can even restore easily :) Which is not the case with all the tools on the market. Review collected by and hosted on G2.com.

It is necessary to fully understand the way it works. Review collected by and hosted on G2.com.

It support a big variety of systems.

It works better from any other backup solution that i have tried with Netapp nfs shares.

Bacula support team it respond very quick.

On our case they customized a plugin in a very reasonable time.

The support help me quick with every questions i have. Review collected by and hosted on G2.com.

You need a long of time to learn and understand the Bacula system even there is a lot of documentation.

It is a system that support a variety of products and you need a lot of time to learn and customize the backups. ( support help me a lot with that).

They need to work more with Bweb in our case with a huge amount of files we must use bconsole for files recovery. Review collected by and hosted on G2.com.

It is widely customisable. Even if there is no feature available for a particular need, it is possible workaround using scripts. This opens the range of options mainly for environments full of complex requirements.

The technical support are always available to help you without questioning whether what is happening is really a problem or not. They consider all suggestions. They point out to the correct document when it is needed.

As an Open Source system, there are plenty of information on internet. Also, many forums with people available to help. Review collected by and hosted on G2.com.

Learning curve. It is necessary long time (weeks) studying and testing as much as you can to get a good understanding of the system. The course helps, but the person needs to work hard too.

When you are not comfortable with the system, is hard to find the proper documentation.

BWEB could use the normal config files instead of change the folders and files structure. It becomes harder to cross check configurations files with web options. Review collected by and hosted on G2.com.

Multiplatform support, easy usability, helpful support team.

The service team is really helpful, fast and very knowledgeable about the platform. Review collected by and hosted on G2.com.

There is no mobile app, the web interface is not very responsive.

The web interface still leaves a little to be desired, however it is not something that really hinders the performance of backup functions. Review collected by and hosted on G2.com.

Nice support and help for the setup and netapp support for accelerator. Review collected by and hosted on G2.com.

A little difficult on the setup but the support team is there. Review collected by and hosted on G2.com.

- Bacula is a really powerful backup tool.

- Meets all required standards and allows growth without limitations.

- The enterprise version has a large number of plugins to centralize all technologies.

- Possibility to deduplicate in community version.

- The global deduplication (GED) in enterprise version is excellent, it greatly reduces the need for storage.

- The support in the enterprise version is excellent, always predisposed and collaborative to solve and investigate complex problems. Review collected by and hosted on G2.com.

- Maybe the learning curve is greater in the initial stage than other tools, but then having the basic knowledge can practically achieve anything Review collected by and hosted on G2.com.

There are quite a few things I like about Bacula Enterprise: First, it works. When I need to restore files, they are there and I can get them back without having that "I hope this works" panic. Second, I like that I can install backup agents on as many machines as I want without having to pay "per device". Finally, I like the support that Bacula Enterprise provides. There are community supported Bacula editions, but having Bacula Enterprise behind me means my backups work exactly as expected, and if they don't I have a responsive and professional support team that is familiar with my particular setup to get me up and working again. Review collected by and hosted on G2.com.

Bacula Enterprise provides access to lots of documentation. LOTS of documentation. My biggest problem with Bacula Enterprise is that if I attempt something on my own I have to find the correct release notes, white paper, and/or instruction manual to get the whole story. I'm happy that Bacula Enterprise produces all this documentation but I do wish they would streamline it some. Review collected by and hosted on G2.com.

I enjoyed this online learning because it was extremely flexible. We got enough breaks in between and time to ask questions during the training.

The best part of this training was the .ova files that were produced and shared by Bacula Training Team with all the needed packages/configurations etc. That then went well with the slides being taught.

I like the concept of Bacula Slides and Manuals being sent out with other goodies. The manual had lots real case study scenarios as well. I always like to hold on to something physical at the end of training as it helps marking important sections and taking notes. Review collected by and hosted on G2.com.

It is difficult to get to know people on line rather than in person. I think we will get used to it with more online training classes been made available; however it won't be such a big deal later.

Sometimes its too much work, not enough time to do it all with your BAU work as well after your training ends. If there are immediate work related tickets/emails to respond then it becomes hard managing time. Review collected by and hosted on G2.com.