--- title: Backupify Reviews meta\_title: 'Backupify Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 189 reviews by the users' company size, role or industry to find out how Backupify works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 189 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- # Backupify Reviews & Product Details Visit Website Reliable, automated, secure Microsoft 365 and Google Workspace backup from the cloud-to-cloud experts who started it all. Backupify makes it easy to recover emails, files, sites and Teams from all forms of data loss including accidental or malicious deletion, canceled employee accounts and ransomware - all from an easy to use web dashboard. Now protecting over 4.5 million enterprise users from software tech companies to school staff and students. * * * Product Website Backupify Seller [Kaseya](https://www.g2.com/sellers/kaseya) Discussions [Backupify Community](https://www.g2.com/products/backupify/discuss) Languages Supported English Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/backupify/pricing) ![Ali A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali A.") AA Ali A. Self employed Mid-Market (51-1000 emp.) 11/17/2021 "Cloud backup solution in one" 4.5/5 What do you like best about Backupify? Datto SaaS Protection/Backupify now allows you to restore Microsoft Entra ID (Azure AD) user objects and their M365 Exchange mailboxes in a single combined workflow, vastly speeding up account recoveries and eliminating manual setup steps during user restores. Review collected by and hosted on G2.com. What do you dislike about Backupify? While Datto SaaS Protection (Backupify) delivers robust data resiliency for cloud environments like Microsoft 365 and Google Workspace, operational and technical limitations still hinder daily administrative workflows. First, Granular Role-Based Access Control (RBAC) remains overly restrictive. Permissions are largely all-or-nothing, meaning junior helpdesk technicians often receive full visibility across an entire organization’s data footprint. The platform lacks micro-permissions to restrict access to sensitive HR, financial, or C-suite accounts, creating privacy concerns and limiting effective task delegation within IT teams. Second, Backup Scheduling Flexibility is surprisingly rigid. Backupify executes automated snapshots on a fixed cycle—typically three times daily at eight-hour intervals. System administrators cannot customize backup schedules, set high-frequency backup windows for mission-critical accounts, or pause operations during heavy bandwidth utilization. Third, Microsoft Teams Chat Limitations present a major compliance blind spot. While public channel conversations, file attachments, and structural metadata are fully protected, private 1-on-1 and group direct messages are omitted due to API restrictions and cost hurdles imposed by Microsoft. Organizations relying on chat histories for legal discovery must look elsewhere. Fourth, PSA & Billing Synchronization for Managed Service Providers (MSPs) often introduces administrative friction. Newly discovered seats added through auto-provisioning rules do not always sync fluidly with PSA platforms like Autotask or ConnectWise. This forces manual reconciliation to ensure every protected seat is accurately billed to the client. Finally, eDiscovery Speed and Search Depth lag behind dedicated archiving platforms. Queries across multi-year historical archives or massive tenant directories can experience latency, and the tool lacks advanced Boolean operators, proximity searches, and legal-hold tags essential for complex litigation or regulatory requests. Addressing these core areas—access control, custom scheduling, chat coverage, billing integration, and search performance—would dramatically improve Backupify’s flexibility for modern IT infrastructure Review collected by and hosted on G2.com. Recommendations to others considering Backupify: It's not that complicated to datto but you must need time to get the training that will be more helpful and useful to understand the basic point atleast Review collected by and hosted on G2.com. What problems is Backupify solving and how is that benefiting you? I have recovered most of the teachers course data and student course work through the different back dated. It also helped us when we got problem in our system and we had last option to reinstall the window in whole system and luckily we got all our data back. Review collected by and hosted on G2.com. Show More 8/6/2026 Validated ReviewerIncentivizedSource: G2 invite ![William P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William P.") WP William P. Cloud Project Manager Computer & Network Security Small-Business (50 or fewer emp.) 12/20/2022 "Backupify is seamlessly simple to setup, easy to track, and reliable" 4.5/5 What do you like best about Backupify? Backupify has remained rock solid and we continue to roll it out, no hesitation a great, reliable product! Review collected by and hosted on G2.com. What do you dislike about Backupify? The reporting has not changed much since I wrote the original review Review collected by and hosted on G2.com. What problems is Backupify solving and how is that benefiting you? "The Cloud" sounds wonderous, doesn't it? But who is responsible for the client data after it moves to Office 365 of Google Workspace? Why - the IT staff of course. So Datto Backupify solves that concern. Review collected by and hosted on G2.com. Show More 7/13/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 8/9/2022 "Perfect for Backups!" 5/5 What do you like best about Backupify? The UI change is better. It seems smoother to navigate. Review collected by and hosted on G2.com. What do you dislike about Backupify? The name changing on the account or accoutn admin Review collected by and hosted on G2.com. What problems is Backupify solving and how is that benefiting you? Access for end users who need past files. Review collected by and hosted on G2.com. Show More 6/3/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andrew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew D.") AD Andrew D. vCIO Small-Business (50 or fewer emp.) 7/27/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Great M365 Backup" 5/5 What do you like best about Backupify? We have used Backupify to protect thousands of our client's email accounts (including our own) over the past several years and it has always been there when we need it the most. As mentioned in my first review, it is simple to use and train our team on. Review collected by and hosted on G2.com. What do you dislike about Backupify? I would still like to see added flexibility in our ability to create a backup schedule more than 3x per day. (Or at least customize the 3 times per day.) Review collected by and hosted on G2.com. What problems is Backupify solving and how is that benefiting you? We can backup customer email accounts and one drive data and sleep well at night knowing that Datto's reliable service has us covered. Review collected by and hosted on G2.com. Show More 7/11/2025 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Mid-Market (51-1000 emp.) 11/4/2021 "Great product for reliable backups" 5/5 What do you like best about Backupify? The interface hasn't changed much and continues to be straightforward and easy to use. Review collected by and hosted on G2.com. What do you dislike about Backupify? Adding a link to account information to get invoices, billing history, would be nice. Review collected by and hosted on G2.com. What problems is Backupify solving and how is that benefiting you? We didn't have a way to backup our Office 365 tenant until now. We have had to do many restores from Backupify, and they have been straightforward and successful every time. Review collected by and hosted on G2.com. Show More 7/11/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![David S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David S.") DS David S. Senior Security and Delivery Executive Mid-Market (51-1000 emp.) 8/13/2024 "Simple, Consistent, Effective" 5/5 What do you like best about Backupify? I have used several, probably 6 or 7 backup systems before finding Backupify. I was an IT Director at the time, and now I consult full time. Well, Backupify is always in my recommendations for backups. Implementation couldn't be easier, and managing it, what little there is to manage, is even simpler than getting started. They do backups, consistency checks, and the dashboards let you know if something didn't happen or failed with simple red, yellow, and green indicators. I've now integrated it across dozens of environments, and it takes the same 10-15 minutes each time. I've only contacted customer support 2x...in the 6+ years I've been using it. They've been very helpful, but the need to contact them is minimal because the product works just that well. Review collected by and hosted on G2.com. What do you dislike about Backupify? No SSO with M365. I've been told its on the roadmap for the last 3 years...I've not yet seen even a beta. I see they got the KaseyaOne SSO done super quickly after the merger. That's frustrating. Review collected by and hosted on G2.com. What problems is Backupify solving and how is that benefiting you? It makes M365 backup management a non-issue. It really is that simple. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andrew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew B.") AB Andrew B. Owner Small-Business (50 or fewer emp.) 3/18/2019 "Backupify for Gsuite" 5/5 What do you like best about Backupify? Great product. Setup of backup policy is easy and the user interface is clean and simple. We have been with Backupify for about 8 years now and I have had no issues with it. Review collected by and hosted on G2.com. What do you dislike about Backupify? Keyword seach is limited if your trying to find emails based on keywords. Review collected by and hosted on G2.com. Recommendations to others considering Backupify: If your looking for a backup/archive solution for Gsuite, this is the product you need. Review collected by and hosted on G2.com. What problems is Backupify solving and how is that benefiting you? As a real esate company we are mandated by the state of NC to archive 3 years of emails. We have had to use the Backupify backups for several litigation's after an agent has left the company. Review collected by and hosted on G2.com. Show More 5/30/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jennifer B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer B.") JB Jennifer B. Senior System Engineer Small-Business (50 or fewer emp.) 7/19/2024 "Datto Backupify is an excellent prodcut" 5/5 What do you like best about Backupify? We use Backupify to backup our partners Office 365 tenant and it has allowed us to restore partners emails and IMPORTANT users who have previously left. It is extremely simple to implement. It also interfaces with our PSA system. Datto's Tech support is also top notch. Highly recommend this product. Review collected by and hosted on G2.com. What do you dislike about Backupify? That you have to be an Datto Admin to remove inactive users Review collected by and hosted on G2.com. What problems is Backupify solving and how is that benefiting you? Ablitly to restore emails Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AB Andre B. Infrastructure Manager Mid-Market (51-1000 emp.) 8/19/2024 "Great O365 Backup product" 5/5 What do you like best about Backupify? We have been using Backupify (Datto Saas Backups) for several years and it has been overall a great product at a great price point. Review collected by and hosted on G2.com. What do you dislike about Backupify? Teams direct chats, and Exchange Archive mailboxes don't get backed up Review collected by and hosted on G2.com. What problems is Backupify solving and how is that benefiting you? Providing backups for all of our clients O365 tenants in a centralized console. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CT Colten T. Backup Specialist Mid-Market (51-1000 emp.) 8/8/2024 "Super awesome!" 5/5 What do you like best about Backupify? The onboarding process for O365 is super fast and easy to manage. Review collected by and hosted on G2.com. What do you dislike about Backupify? Google workspace connectivity and onboarding isn't as good as I'd like it. Review collected by and hosted on G2.com. What problems is Backupify solving and how is that benefiting you? Taking snapshots of emails, calendars, contacts, etc is always great. Super good when an employee deletes records and the employer can retrieve them without worry. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Backupify? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Backupify ](https://www.g2.com/products/backupify/discussions/new) GU Guest User • Last activity almost 3 years ago What is Datto Backupify used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-datto-backupify-used-for) [ View all Discussions ](https://www.g2.com/products/backupify/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 17 months ### Average Discount 15% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/backupify/pricing) ## How much does Backupify cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 16 purchases. Get Price Estimate Backupify Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_57fd7e650a9069da71f7dc65b521a1f1/spanning-backup.png "Product Avatar Image") Spanning Backup 4.2/5(232) [ Compare Now ](https://www.g2.com/compare/backupify-vs-spanning-backup) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0395827521a593b0738c022333cec0be/veeam-data-platform.png "Product Avatar Image") Veeam Data Platform 4.6/5(748) [ Compare Now ](https://www.g2.com/compare/backupify-vs-veeam-data-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0395827521a593b0738c022333cec0be/veeam-data-cloud-for-microsoft-365.png "Product Avatar Image") Veeam Data Cloud for... 4.5/5(246) [ Compare Now ](https://www.g2.com/compare/backupify-vs-veeam-data-cloud-for-microsoft-365) ##### ##### Backupify Features Functionality Real-time Sync Storage Capacity Remote Backup Compatibility Storage Formats SaaS Application Variety Storage Formats Management Security Standards Encrypted Storage Security Standards [ View More Features ](https://www.g2.com/products/backupify/features) ## Top-Rated Alternatives [ ![Druva Data Security Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Druva Data Security Cloud") Druva Data Security Cloud 4.7/5(741) ](https://www.g2.com/products/druva-data-security-cloud/reviews) [ ![Cove Data Protection](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cove Data Protection") Cove Data Protection 4.5/5(443) ](https://www.g2.com/products/cove-data-protection/reviews) [ ![Veeam Data Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veeam Data Platform") Veeam Data Platform 4.6/5(748) ](https://www.g2.com/products/veeam-data-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/backupify/competitors/alternatives) ##### Categories on G2 [Online Backup](https://www.g2.com/categories/online-backup)[SaaS Backup](https://www.g2.com/categories/saas-backup)[Microsoft 365 Management Tools](https://www.g2.com/categories/microsoft-365-management-tools) ##### Explore More [What desktop publishing software cuts the time it takes to create digital marketing materials from hours down to something a team can actually manage daily?](https://www.g2.com/discussions/what-desktop-publishing-software-cuts-the-time-it-takes-to-create-digital-marketing-materials-from-hours-down-to-something-a-team-can-actually-manage-daily)[Best ORM systems for reducing software project risks](https://www.g2.com/discussions/what-are-the-best-orm-systems-for-reducing-software-project-risks)[Which virtual desktop infrastructure (VDI) platforms have proven track records preventing data loss and ensuring 99.9% uptime?](https://www.g2.com/discussions/which-virtual-desktop-infrastructure-vdi-platforms-have-proven-track-records-preventing-data-loss-and-ensuring-99-9-uptime) [What is the top solution for managing multi-platform video ad campaigns?](https://www.g2.com/discussions/what-is-the-top-solution-for-managing-multi-platform-video-ad-campaigns)[What is the top-rated vulnerability scanner for large organizations?](https://www.g2.com/discussions/what-is-the-top-rated-vulnerability-scanner-for-large-organizations)[Pros and Cons Details](https://www.g2.com/products/backupify/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)