---
title: backstitch Reviews
meta_title: 'backstitch Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how backstitch works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 8
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Talent Management
  url: https://www.g2.com/categories/talent-management
---


# backstitch Reviews
**Vendor:** backstitch  
**Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 8
## About backstitch
backstitch is a digital Total Rewards platform that empowers organizations to design, deliver, and measure personalized compensation and benefits communications. Through a fully branded website and mobile app, employees access a personalized, interactive dashboard that brings together earnings, contributions, and incentives — all in one place. With flexible update options ranging from annual to every pay period, and targeted content delivered through the platform, push notifications, and other channels, backstitch helps keep employees informed and engaged in your Total Rewards story year-round. Trusted by global companies and top employers, backstitch strengthens employee awareness, appreciation, and connection across the entire employee experience.



## backstitch Pros & Cons
**What users like:**

- Users appreciate the **user-friendly platform** of Backstitch, enabling easy customization and clear communication of total compensation. (4 reviews)
- Users praise the **collaborative support** from Backstitch, enhancing their total rewards communication strategy effectively. (2 reviews)
- Users commend the **responsive and professional customer support** from Backstitch, enhancing their overall experience and implementation process. (2 reviews)
- Users value the **easy creation** of personalized statements with Backstitch, enhancing transparency and engagement in total rewards communication. (2 reviews)
- Users praise the **helpfulness and responsiveness** of Backstitch's team, enhancing the collaborative experience significantly. (2 reviews)
- Users value the **easy access to information** provided by Backstitch, enhancing efficiency for their employees. (1 reviews)
- Users value the **effective communication** in backstitch, enhancing collaboration and overall professionalism in the process. (1 reviews)
- Communication Efficiency (1 reviews)
- Easy Access (1 reviews)
- Easy Setup (1 reviews)

**What users dislike:**

- Users find the **insufficient information** about integrations misleading, leading to frustrations during implementation and usage. (2 reviews)
- Users have faced significant **integration issues** with Backstitch, finding the process frustrating and misrepresented during sales. (2 reviews)
- Users express frustration with **poor integration** , highlighting discrepancies between sales promises and actual functionality during implementation. (2 reviews)
- Users experience **access limitations** with Backstitch, unable to freeze accounts during payroll transitions. (1 reviews)
- Users express frustration with **inadequate tech support** , highlighting misleading integration promises and insufficient implementation guidance. (1 reviews)
- Users express frustration over **payroll issues** , specifically the inability to freeze accounts during transitions between payroll providers. (1 reviews)
- Users express frustration over **subpar platform integrations** , feeling misled during the sales process about capabilities. (1 reviews)
- Users express frustration with **poor customer support** , noting inconsistencies and lack of clarity during the sales and implementation process. (1 reviews)
- Technical Issues (1 reviews)

## backstitch Reviews
  ### 1. Easy to Use Web Aggregation with Widgets, Newsletter Builder

**Rating:** 3.5/5.0 stars

**Reviewed by:** Seth C. S. | CCMO Associate, Hospital & Health Care, Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2018

**What do you like best about backstitch?**

Web aggregation, studio newsletter builder and ability to add widgets to customize newsfeeds. 

**What do you dislike about backstitch?**

Not much to dislike here. I think the look and feel of the design could use a little bit of a design upgrade. 

**Recommendations to others considering backstitch:**

Small company but very caring and work to create customized solutions for your needs. 

**What problems is backstitch solving and how is that benefiting you?**

We were looking to create an internal newsletter for key stakeholders in order to increase engagement. 


## backstitch Discussions
  - [What is backstitch used for?](https://www.g2.com/discussions/what-is-backstitch-used-for)

- [View backstitch pricing details and edition comparison](https://www.g2.com/products/backstitch/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+02%3A41%3A22+-0500&secure%5Bsession_id%5D=f0cfaf07-92b7-4b5d-b975-4265f6efc4ed&secure%5Btoken%5D=f3ffd3e3cffcca993a29b88f754646ea87fde3060827be0d152600df47b25b79&format=llm_user)

## backstitch Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Information Distribution**
- News Feed
- Newsletter
- Notifications
- Email
- Multi-Channel Sharing
- Mass Notifications
- Alerts/Notifications

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Newsletter Interface Features - Internal Newsletter Software**
- Feedback
- Design
- Content Embedding

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Platform Basics**
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability

**Employee Engagement**
- Employee Generated Content
- Confirmation
- Comments
- Inline Translation
- Administrative Access
- Content Interaction
- Surveys (global & local)
- Chat
- Mobile Access
- Real-Time Chat
- Live Chat

**Newsletter Management Features - Internal Newsletter Software**
- Collaboration
- Personalization
- Archive

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
- Science-based templates
- Customizable Templates

**Administrative Features - Internal Newsletter Software**
- Security
- User Permissions
- Compliance
- Integration

**User Experience & Accessibility - Employee Communications**
- Native Mobile Application
- Branded Experience
- Personalized Ux Experience
- Audience Management & Creation
- Newsletter Management
- Content Management
- Email Management
- Visitor Management
- Communication Management
- Screensaver Management
- Calendar Management
- Document Management
- Knowledge Management
- Task Management
- Campaign Management
- Workflow Management
- File Management

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation
- Peer Recognition
- Social Feedback Portal
- Employee Portal
- Surveys & Feedback
- Peer-to-Peer Recognition

**Content Distribution - Employee Communications**
- Newsfeed
- Newsletter Engine
- Multi-Channel Sharing
- File Sharing

**Additional Functionality**
- Real-Time Reporting
- Customizable Branding
- Rewards Program
- Reporting/Analytics
- Learning & Development
- Social Engagement
- Chat/Messaging
- Customizable Questions
- Customizable Reports
- Commenting/Notes
- Engagement Tracking
- Generative AI
- Employee Profiles
- Question Library
- Gamification
- Real-Time Data
- Performance Metrics
- Scoring
- AI Copilot
- Offboarding
- Visual Analytics
- Employee Onboarding
- Alerts/Notifications
- Employee Database

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Additional Features - Employee Communications**
- Emergency Notifications
- Analytics
- Integrations
- Social Media Integration

**Agentic AI - Employee Communications**
- Cross-system Integration
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- Event Calendar
- Live Streaming
- Digital Signage
- Chat/Messaging
- Employee Directory
- Single Sign On
- Audience Targeting
- Customizable Branding
- Employee Communities
- Access Controls/Permissions
- API
- Audio/Video Messaging
- Collaboration Tools
- Surveys & Feedback
- Reporting & Statistics
- Quizzes
- AI Copilot
- Scheduled Messaging
- Read Receipts
- Multi-Channel Communication
- Secure Data Storage
- Space Reservation
- Customizable Templates
- Compliance Tracking
- Employee Engagement
- Real-Time Updates
- Generative AI
- Employee Onboarding
- Activity Dashboard
- Customizable Forms
- Search/Filter
- Employee Database
- Tagging
- Discussions/Forums
- Document Storage
- Drag & Drop
- Role-Based Permissions
- Data Import/Export
- Commenting/Notes
- Employee Photos
- Activity Tracking
- Transcripts/Chat History
- Mobile Alerts
- Engagement Tracking
- Blogs
- @mentions

## Top backstitch Alternatives
  - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - 4.6/5.0 (3,955 reviews)
  - [Blink](https://www.g2.com/products/blink-blink/reviews) - 4.6/5.0 (397 reviews)
  - [Sociabble](https://www.g2.com/products/sociabble/reviews) - 4.7/5.0 (402 reviews)