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Faheem A.

Mid-Market (51-1000 emp.)

7/12/2025

"Tracking bugs was headache but now its easy with backlog"

4/5

What do you like best about Backlog?

it keeps my all reported bugs it good way. I dont have to remember everything abouit bugs because now everything is saved in backlog which is the best thing. I just open the backlog and i easily get to know which bug is fixed and which one is still need to be fixed. It saves my time and help me alot. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Dislike about backlog is their mobile app. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

As a QA I work full day to find bugs and backlog help me to report. I just open backlog create bug task and write what is happening and then add screenshot and send to developer, So no need to explain again and again to everyone. I can also see which bug is fixed which is still pending and which one developer is working on. It saves my time and I dont need to follow up with the developer again and again, Comments section is very helpful because developers and QA both reply there and everyone can see whats happening. It feels like team is solving bug together without backlog it was difficult to track bugs but now everything is clear and in control for QA backlog is like daily essential thing. I cannot do my job perfectly without backlog. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

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Dear Faheem,

Thank you for the great feedback! We're happy to hear Backlog helps you track bugs easily and saves you time with your QA work. It's great to hear that the comments and task updates are keeping things clear for your team. Thank you for letting us know about your experience with the mobile app. We will pass this feedback along to our team so they can review this further. Thank you again for your review!

Nicole A.

Sr. Project Manager

Mid-Market (51-1000 emp.)

12/17/2025

Guest users or non-business users of the software, not included in G2 scores.

"Intuitive and User-Friendly—A Breeze to Get Started"

4.5/5

What do you like best about Backlog?

I find it intuitive and user-friendly; it helps my team get up and running with minimal training. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

The mobile version isn’t as capable or easy to use as the desktop/web app, which makes it hard to manage work effectively on phones/tablets. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

It helps keep all my tasks, bugs, and project updates in one organized spot, so nothing gets lost. It makes it easy for everyone to see what needs to be done, who’s working on what, and what’s falling behind. This saves time, reduces confusion, and keeps projects moving smoothly. It also helps my team collaborate better by keeping communication, files, and progress tracking all in one spot. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

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Hi Nicole,

Thank you for your review! It's great to hear that you find Backlog to be intuitive and user-friendly, and that it helps you and your team to manage tasks, allowing your projects to move smoothly.

Thank you for your feedback on the Backlog mobile app as well, our team will review it.

Talwinder S.

Software Engineer

Enterprise (> 1000 emp.)

7/8/2025

"Magical tool"

5/5

What do you like best about Backlog?

There are many features in backlog, But i have mentioned the most useful features i found in backlog are Simple User Interface, Drag and drop, Task Management, Comment Section of tasks, Gantt Chart, Notifications, Mobile application and Git. These are the main features of backlog as per my requirement. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

It becomes slow sometimes their webpage takes time to load. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

I am developer and believe me we are very busy most of the time we just want one thing that tasks are clearily mentioned we start using backlog so that things will become easy and I get my task with title, description, steps and even deadline of the tasks all these things in one place. The best thing i found is task status I just move it from Open to In Progress when i start working on tasks and when its completed the i move it to Done.

Comments section saves a lot of time. Tester write bug and attach screenshot if I have any doubt then i comment they reply on it all these things are happening inside same comment section of task. when someone tag me in any task I get notified via email or web notification. Git which is its inbuilt feature that is also good. Thanks backlog for saving my time. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

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Dear Talwinder,

Thank you for taking the time to share your feedback! We're glad to hear that features like the task board, comments, Git integration, and notifications are helping you stay organized and save time in your day-to-day development work. It's great to know Backlog is making task management smoother for you and your team. Thank you for letting us know about the page being slow at times - We'll be sure to pass this along to our team for further review. Thank you again for your review!

Eklovya P.

Project Manager

Enterprise (> 1000 emp.)

7/8/2025

"Many features at single software"

5/5

What do you like best about Backlog?

I love the board view in backlog which is very useful and drag task from to do to doing or done. Subtasks help me to break down difficult work in parts and status tracking feature by which we can track. Comment section is also good so everyone can chat notifications come on email and phone both. These are the main features i liked. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

I do not dislike anything about backlog. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

I am working as a project manager from last few years and handling people and task together is difficult. I can create project, add task, assign to developers, set deadlines of the project and priority and even attach screenshots and files.

My favourite part is task board view. I can drag and drop task from To Do to In Progress or Done. Subtask feature is also helpful. When any big task come then i need two-three developers for that then I break into smaller parts. So team not feel pressure and do their work easily. comments inside task is also very helpful. All discussion happen there only so everyone can check whats going on. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

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Dear Eklovya,

Thank you for providing insight into your experience so far with Backlog! We're glad to hear that the board view, subtasks, and status tracking are helping you manage your projects and team more effectively. It’s great to know the drag-and-drop functionality and comment section are making collaboration smoother. Thank you again for your feedback!

Bhagvant M.

Project Coordinator

Enterprise (> 1000 emp.)

7/7/2025

"Task management with backlog becomes very simple"

5/5

What do you like best about Backlog?

I can create task within one minute with backlog. I write what’s the work and assign it to developer and mention deadline and set priority like high, medium, low. If the task is too big then we can break it into subtasks and assign them. The best thing is status update i can see on which task developer is working and which one is open, in progress or completed. I can attach files like screenshots and doc and pdf drag and drop feature is very helpful and saves time. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Everything is fine in this, i dont find any dislike Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

My role is doing task management in my team. Before backlog its too difficult to handle everything after using backlog i feel like half tension gone. I just open backlog create task and assign to my team member and menstion due date. If its too big task then I break in 2-3 subtasks and assign it to many users. I can check everything what’s going on the projects. I get email notifications. Comment section helps very much everyone to understand things. Drag and drop helps alot and saves time. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

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Dear Bhagvant,

Thanks for the great feedback! We're happy to hear Backlog makes your task management easier and saves you time. Glad the features like subtasks, status tracking, and drag-and-drop are working well for you! Thank you again for your review.

Mrigank T.

Enterprise (> 1000 emp.)

7/6/2025

"Easy for everyone"

5/5

What do you like best about Backlog?

I am QA in my organisation and i use backlog every day for report bug. Before backlog, I was writing bugs on Excel but now we use backlog it has many features like bug reporting and comment section in tasks. Notification also come when someone write or update the task. One more feature which is Gantt chart but I not use too much. For me status update and bug tracking is more important. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Their mobile app which sucks in android. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

I am working as QA in current organisation and my job is to find bug and make ticket and assign it to developers. Before using this we use excel but now we using backlog and my hectic life become easy. Now i just create task attach screenshot and assign to developer. They see it fast and comment also. In backlog i also like the comment section very much. All discussion happen there. Also backlog send email when someone change something. So no one can forget anything. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

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Dear Mrigank,

Thank you for your detailed review. We're glad to hear Backlog has made your QA work easier and more efficient. We appreciate you sharing your experience with the mobile app. We’ll make sure to pass your feedback along to our team for further review. Thank you again for your feedback!

Shubham Y.

Engineer

Electrical/Electronic Manufacturing

Enterprise (> 1000 emp.)

4/30/2026

Guest users or non-business users of the software, not included in G2 scores.

"Great Value for Money with Useful Features"

4.5/5

What do you like best about Backlog?

Backlog offers good value for money with useful features at a reasonable price. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

The interface could be more modern and intuitive. Review collected by and hosted on G2.com.

Sidharth D.

Project Coordinator

Enterprise (> 1000 emp.)

7/2/2025

"Tool thats ahead of time"

5/5

What do you like best about Backlog?

Resource management and time tracking is the feature or quality of the tool that I like the most. Resources working on each project is easy to manage and track their progress. This is less time consuming and I can track the progress of each resource and provide the consolidated updates to the client. Issue board is my and client's favorate place to play around to get the quick updates. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Sometimes the site goes down and have to wait for a few minutes. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Backlog plays the essential role in my work nowadays. It provide me the ability to manage my work in such a manner that I don't have to do manual work and takes less efforts. Tracking bugs that the QA has created and update from the assignee is easy. I recommand and this tool to all the project managers who are managing one or multiple projects. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

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Hi Sidharth,

Thank you for your review! We are delighted to hear that Backlog plays an essential role in your work, and that you and your clients find our features such as the Board useful to check updates.

Thank you for your feedback on the site performance as well, our team will review it. Please also see the link to Backlog's System status attached.

See how Backlog improved

Jagriti P.

Enterprise (> 1000 emp.)

6/22/2025

"Easy for new users"

4.5/5

What do you like best about Backlog?

The best thing about this software is its simple design and easy for new users like when i joined this company I am very new to this and i easily adapt all the things because its my first time when i have to report bugs via bug tracker software. I can easily mention bugs in this and assign it. I can also mention that which bug is on high priority. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

No, I dont dislike any thing in backlog. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

When i joined this company, This was the first time when i started using bug tracking software but thankgod it was very easy to use this software. My current company has two more companies where they started using this software when they found that this software is very good for everyone then they invited us. We are using this software for last 1-2years. We have team of more than 1000+ members who use this software. It helps my team and our whole company to achieve goals. My work also becomes less after using this. I can easily assign bugs to team and tell them which is more important and which is on high priority. I love this software due to its simple and easy to understand interface. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

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Hi Jagriti,

Thank you for your review, we love to hear our customers feedback! We are happy to hear that you find Backlog and its design simple and easy to understand for new users, and that it helps you with bug tracking.

Thank you for taking the time to share your experience with our product as well.

Aaradhya B.

MERN Stack Developer

Enterprise (> 1000 emp.)

6/18/2025

"Significant impact on development"

5/5

What do you like best about Backlog?

I like this tool due to its easy features and easy to understand UI. It helps me track my own task. I can checklist my task and mark or label if those aredone or still needs to be picked. This tool gives the ability to break the big task to small tasks to track the progress. Further these subtasks can be picked by any team member according to the bandwidth. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

I have not experienced anything bad till now on this tool. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

My manager is happy to track my task and there progress on the dashboard. He doesn't want to bother me each our that helps me to work on my ongoing task dedicatedly. I save a lot of time by avoiding unnessecery meetings regarding updates and consume that time in completing my task. I can see what tasks are not picked till know if my task are done and help team mates to complete the task with there deadlines as well. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

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Dear Aaradhya,

Thanks for your feedback! We're glad Backlog's simple UI and task tracking features are helping you and your team stay organized and focused. It's great to hear it's also saving you time and improving collaboration. Thank you again for your review!