--- title: Backlog Reviews meta_title: 'Backlog Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 433 reviews by the users' company size, role or industry to find out how Backlog works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 433 scale: '5' date_modified: '2026-07-12' parent_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- # Backlog Reviews **Vendor:** Nulab Inc. **Category:** [Project Management Software](https://www.g2.com/categories/project-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 433 ## About Backlog Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking, now supercharged with an AI Assistant to help you get more done with less effort. This comprehensive solution enables teams to seamlessly integrate project and code management, allowing them to plan work, monitor progress, and release code all within a single platform. By consolidating these functions and letting AI handle the busywork, Backlog enhances collaboration and efficiency, making it an ideal choice for teams looking to streamline their workflows and improve project outcomes. Backlog caters to professionals who require robust tools for managing complex projects. It is particularly beneficial for teams that operate in agile environments, where flexibility and rapid iteration are essential. With its diverse range of features, Backlog supports various use cases, from tracking tasks and managing bugs to overseeing version control and facilitating team communication. This versatility makes it suitable for both small startups and larger organizations, combining project management, issue tracking, and team collaboration into one platform without per-user pricing, so you can scale without the extra cost. One of the standout features of Backlog is its subtask management system, which allows users to break down larger tasks into manageable components. This process is now faster than ever: the AI Assistant can turn chats, notes, or meeting takeaways into clear timelines with actionable tasks at the speed of thought. This functionality promotes clarity and accountability, enabling team members to focus on specific aspects of a project without losing sight of the overall objectives. Additionally, customizable statuses provide teams with the ability to tailor their workflow according to their unique processes. Backlog also adapts to how you work with visual project management tools like Kanban-style boards and Gantt charts. Whether you prefer a big-picture view or detailed tracking, the AI Assistant helps create and update tasks quickly. For developers, built-in Git and SVN allow teams to manage code, review pull requests, and link commits to tasks without switching tools, while AI provides instant project updates and generates progress reports. Furthermore, built-in Wikis and file repositories centralize your team’s knowledge; users can leverage AI to draft, review, and polish well-structured documentation in seconds from raw inputs. Overall, Backlog stands out in the project management category by offering a comprehensive suite of tools built with trust in mind—keeping AI support fully secure by ensuring nothing moves forward without your team’s green light. Its ability to unify project and code management in one platform not only enhances transparency but also breaks down silos, enabling teams to work more efficiently. By providing a structured, AI-powered environment for collaboration, Backlog empowers teams to find answers without the deep dive, achieve their goals, and deliver high-quality results. ## Backlog Pros & Cons **What users like:** - Users find **task management seamless** in Backlog, allowing for efficient bug tracking and team collaboration. (81 reviews) - Users find the **ease of use** in Backlog exceptional, making task and bug management straightforward for everyone. (77 reviews) - Users find **Project Management** in Backlog effective for task and bug tracking, enhancing productivity and team collaboration. (77 reviews) - Users find **task tracking** in Backlog essential for managing tasks and bugs efficiently, saving time and enhancing productivity. (77 reviews) - Users value the **user-friendly interface** of Backlog, making project management and collaboration seamless and efficient. (49 reviews) - Users appreciate the **project tracking features** of Backlog, enabling clear visibility on tasks, progress, and team collaboration. (48 reviews) - Users appreciate the **user-friendly interface** of Backlog, enabling easy navigation and effective project management for everyone. (43 reviews) - Task Assignment (42 reviews) - Team Collaboration (42 reviews) - Task Organization (39 reviews) **What users dislike:** - Users often experience **slow performance** with Backlog, noting delays and glitches that hinder their productivity. (26 reviews) - Users often experience **slow loading** times with Backlog, leading to frustration and delays during use. (23 reviews) - Users often experience **slow speed** with Backlog, especially on the mobile app and occasionally on the website. (21 reviews) - Users express the need for **more comprehensive features** in Backlog for better customization and ease of use. (11 reviews) - Users are frustrated with **excessive notification emails** that clutter their inbox and detract from the experience. (11 reviews) - Lack of Mobile Features (9 reviews) - Users find the **limited customization options** in Backlog restrict their ability to tailor workflows and notifications effectively. (9 reviews) - Downtime Issues (6 reviews) - Learning Curve (6 reviews) - Limited Integrations (6 reviews) ## Backlog Reviews ### 1. Easy management tool **Rating:** 5.0/5.0 stars **Reviewed by:** anupriya d. | Project Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2025 **What do you like best about Backlog?** This is a tool that every one should use for project management who handles multiple projects at the same time and can spent only a few minutes on each project. Team can pick the tasks from the created issues as per there availablility. Bugs can be managed easily. **What do you dislike about Backlog?** Mobile app is really slow and website also gets too slow at times. **What problems is Backlog solving and how is that benefiting you?** As I am busy with multiple projects, I needed a tool that manages all by it self and I have to put the minimum efforts. This tool has resolved my this problem and made my work easy. I no more have to prepare task lists sheets and follow up the team mates one to one. Client can track the daily progress at this platform it self. My problem to give the detailed task and progress description is resolved up to 90%. **Official Response from Joanna Latarska:** > Hi Anupriya, Thank you for your review, we love to hear our customers feedback! Great to hear that Backlog resolves all your project related issues, makes your work easy, and allows you to manage bugs easily. Thank you for your feedback on the Backlog mobile app and website as well, our team will review it. ### 2. Nice tool for bug tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Backlog?** One of the best thing I like about Backlog is its simple interface which is easy to understand even for someone who is new to bug tracking tool like me. you can create a new issue with few clicks. Another feature I like is email notifications, comments gantt charts and burndown charts which are very helpful for everyone. **What do you dislike about Backlog?** Sometimes it takes too much time to load the website. **What problems is Backlog solving and how is that benefiting you?** I am using this backlog tool for bug tracking and my experience with backlog is very good. I use this especially for bug tracking but there are many other features in backlog. I use this to report and track and resolve bugs in our projects. While creating a bug report you can add a title, description and assign it to the team member even you can set priority of the bugs and add attachments like screenshots of the bugs. By attaching screenshot developer easily understand and solve the problem faster. It helps us to keep track of bugs which are still pending and which ones are already fixed. Its email notifications and comments feature is also very good you can comment on bugs for easily understanding. Whenever a bug is updated or someone comment on any bug user will be notified. Its very helpful for evryone doesnt matter its developer or tester. **Official Response from Diandra Rodriguez:** > Dear customer, Thanks for the thoughtful review! We're glad to hear Backlog’s simple interface and tracking features are working well for you. It’s great to know tools like email notifications, comments, and charts are helping your team stay on top of bugs. We appreciate your feedback about about website loading times — We'll be this passing this along to our team to review further. Please feel free to reach out to us at https://nulab.com/contact/ if you have any questions, comments, or suggestions and we'll be happy to help! ### 3. Incredible Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Akhilesh G. | Technical Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2025 **What do you like best about Backlog?** Little bit technical user can handle this tool very easily. Pricing of the tool is very low as compared with its other competitors. Some of its features are very nice like board and issue tracking. As per our requirement its suitable for our team. Everything is in mannered way. **What do you dislike about Backlog?** They have to work on to provide users some custom things. **What problems is Backlog solving and how is that benefiting you?** I use this tool everyday it makes my life smooth and no hectic work after using this tool. Right now there are many project in my backlog I can easily manage 20+ projects without any confusion. It also helps my team to communicate with other team members of the project. They can communicate and get the things what they want from other members. Now my work pressure is very low. This is the incredible tool. **Official Response from Joanna Latarska:** > Dear Akhilesh, Thank you for your review! It's great to hear that you find Backlog to be an incredible tool, and that it helps you with managing projects and team collaboration. Thank you for your feedback on customization as well, our team will review it. ### 4. Great Simple and Intuitive Interface and user-friendly design. Love the Visual Task Management **Rating:** 4.0/5.0 stars **Reviewed by:** Ralph B. | Web Content PRoducer, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Backlog?** Our It team was bale to implement the software within about 2 weeks to add branding and project category customizations. They mentioned integration with Git was a significant plus for ourdevelopment teams. Most of our tech and content teams use it on a daily basis. Many of our non-technical users appreciate Backlog's user-friendly design and praised it for being easy to learn and navigate, even for team members who are not developers. **What do you dislike about Backlog?** The IT team mentioned customer support could be a little slow in coming back after raising a query. The star-rating system for comments is not really valuable. **What problems is Backlog solving and how is that benefiting you?** We now have streamlined Workflows as Backlog allows teams to define and manage our workflows, from task creation to completion, improving efficiency and productivity. We also have better Project visibility as features like Gantt charts and Kanban boards offer us good visual representations of project progress, helping our stakeholders understand the current status and identify potential roadblocks. **Official Response from Joanna Latarska:** > Dear Ralph, Thank you for your detailed review! We are happy to hear that you find Backlog's interface intuitive and user-friendly, and that its features help you to define and manage your workflows. Thank you for your feedback on the comments' star-rating system, and our Customer Support response time as well, our team will review both. ### 5. Everything in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Nirupma R. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2025 **What do you like best about Backlog?** The best thing about backlog is its reasonable price, its user interface, bug and issue tracking and last one is everything in a one place. So compared to many other tools its very reasonable. Its user interface is very easy to understand. Assigning bugs and tracking issues is very easy. **What do you dislike about Backlog?** Its mobile app is very slow. So please update your mobile app. **What problems is Backlog solving and how is that benefiting you?** I can easily handle many team members with backlog i can easily manage many projects and due to its mobile app i can easily do anything with mobile also. team communication becomes good with the help of this tool. Easily assign tasks and issues to developer So they can fix issue and do their task faster. Developer can also save their code and push into the repository which can be created inside every project **Official Response from Diandra Rodriguez:** > Dear Nirupma, Thanks for your review! We're glad to hear that Backlog's bug and issue tracking, user interface, and pricing are helping streamline your project and team management. We appreciate your feedback on the mobile app and will pass it along to our team. If you have any questions or suggestions, please feel free to reach out to us at: https://nulab.com/contact/. Thanks again for sharing your feedback! ### 6. Useful for every developer! **Rating:** 5.0/5.0 stars **Reviewed by:** Abhimanyu S. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Backlog?** I like this tool because it helps me in my projects. it has many features like tasks assign, comments, file upload and i can also see my progress and my bugs and gantt show me my timeline of work. everyone can understand how to use this with little bit try. **What do you dislike about Backlog?** In big projects which has many issue and tasks it become little bit slow when we open that. **What problems is Backlog solving and how is that benefiting you?** In my team there are many team members. So sometimes two members do same tasks. When we start using this now it saves times and increase team collabration. now everyone knows what is other team members are doing and what i have to do. Manager can assign tasks and see progress of the tasks. If there is any change in the tasks then we will be notified. **Official Response from Diandra Rodriguez:** > Dear Abhimanyu, Thank you for the review! We're glad to hear Backlog is helping your team stay organized, and increase collaboration. Thank you for your feedback on the performance with larger projects. Our team is always working to improve user experience, so we’ll make sure they hear your feedback. Please feel free to reach out to us if you have any questions or comments at: https://nulab.com/contact/ Thank you again for your review! ### 7. A Powerful All in One Platform for Agile Software Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Aman Singh S. | Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Backlog?** Teams can easily maintain alignment with Backlog's user friendly task and project management interface. It is really beneficial to be able to handle issues, create Gantt charts and integrate source repositories all on one platform. It is very helpful for software development teams and supports Agile workflows. Issues and milestones are better organized visually, which increases team transparency and productivity. **What do you dislike about Backlog?** Sometimes Backlog can feel a bit slow especially when there are a lot of tasks. Also it takes a little time to learn all the features if you are new to it. **What problems is Backlog solving and how is that benefiting you?** Backlog helps me keep track of all my tasks and projects in one place. It makes it easier to work with my team, fix bugs and see what everyone is doing. This saves time and keeps everything organized. **Official Response from Joanna Latarska:** > Hi Aman, Thank you for your review, we love to hear our customers feedback! We are delighted to hear that Backlog helps you to keep track of all your tasks and projects in one place, and that you find our features beneficial and useful for your work. Thank you for your feedback on Backlog's performance and onboarding as well, our team will review it. ### 8. Excellent Task Status Visibility and Progress Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Ritesh P. | Software developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Backlog?** The Visibility into task status and Progress **What do you dislike about Backlog?** The reporting and analytics could be more details **What problems is Backlog solving and how is that benefiting you?** Backlog solves it by: Pre-deciding priorities. Turning choices into execution. Benefits: I start faster, procrastinate less, and preserve mental energy. ### 9. Simple and easy to use, but improvement in notification management is needed. **Rating:** 3.5/5.0 stars **Reviewed by:** Hung N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Backlog?** I like that Backlog is simple yet equipped with necessary features, making it easy to use. The task management is easy to understand, and it's helpful to be able to grasp the project's progress at a glance. Additionally, the initial setup gave an impression of being simple and user-friendly. **What do you dislike about Backlog?** It would be helpful if we could set only the necessary notifications. There are too many notifications every time comments or tasks are updated, and it becomes a problem when many teams are actively working. It would be appreciated if we could set them in detail, such as every 15 minutes or by priority. **What problems is Backlog solving and how is that benefiting you?** You can list new features and improvements in the backlog, clarify who will do what by when, prioritize them, and share progress. Task management is easy to understand, and it's convenient to grasp the project's progress at a glance. ### 10. Work smart with Backlog **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2025 **What do you like best about Backlog?** The things i like about backlog is mentioned below:- 1. Easy to use 2. Work management 3. Bug tracking 4. Task management 5. File Sharing 6. Wiki 7. Gantt Chart **What do you dislike about Backlog?** Only thing i dislike is its mobile app. **What problems is Backlog solving and how is that benefiting you?** Backlog solves my biggest problem tracking bugs. When user find a bug he add it in the tool with all details. Then we can see list of bugs and who is fixing it with this no bug is miss and forgot. Before using this we use excel to write bugs or send in chats and sometime we lost that chats.This tool help to assign tasks if bug is there we have to assign it to developer and we can add deadline also. So everyone when we have to finish the task. It helps team to work better and now there is no need to ask again and again what to do. Not all bugs are on high priority some are small and some are big. In this tool we can say which one need fix first. So we didnt waste time on small things when big bugs are already pending. It helps in checking progress which is very useful. **Official Response from Diandra Rodriguez:** > Dear customer, Thank you for your review! We're glad to hear Backlog is helping you stay organized, track bugs better, and manage tasks more efficiently. Thank you for the feedback on the mobile app, we will pass this to our team for further review. Thank you again for your review! ### 11. Flexible task management, customizable improvement points **Rating:** 3.5/5.0 stars **Reviewed by:** Vu Ngoc B. | Consulting Department Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Backlog?** I find that the Grand Chat in Backlog is the most convenient for checking progress. The ability to create task hierarchies is extremely helpful. The comment feature is also usable, and it is very useful for me. **What do you dislike about Backlog?** For example, if AI and such are introduced, it would be helpful to provide warnings or improvement suggestions to members and management regarding potentially dangerous areas. **What problems is Backlog solving and how is that benefiting you?** Using Backlog makes it convenient to check progress and helps with hierarchical task management. Additionally, being able to comment is also convenient. **Official Response from Ruth Aparicio:** > Hi Vu, Thanks for your rating! However, it seems your comments haven't been published. Any feedback would be valuable! ### 12. Best review for Backlog **Rating:** 5.0/5.0 stars **Reviewed by:** harshit s. | Delivery Lead, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Backlog?** Backlog refinement is the process of reviewing, ranking, and editing your product backlog. Backlog refinement is an important tool in your product development process because it helps your development team build only the features and functionalities that the customer wants and the business needs. Backlog refinement is an ongoing process championed by the product owner, product managers, scrum master, and representatives from the development team. Backlog grooming vs backlog refinement There is no difference between backlog grooming and backlog refinement. The terms are interchangeable. Backlog refinement has gained popularity in recent years and is now commonplace among many teams. Although you may still hear “backlog grooming” used, agile backlog refinement seems to be the industry standard. Backlog refinement vs sprint planning Sprint planning and backlog refinement rely on each other. Backlog refinement ensures that the backlog is reflective of lessons learned, customer insight, and business value. In sprint planning, the development team pulls work from the backlog and commits to deliver that work in the upcoming sprint. Sprint planning is reliant on a refined backlog and backlog refinement gets the highest-priority work into the next sprint. Product owners should refine the product backlog before each sprint planning meeting. **What do you dislike about Backlog?** Dislikes about backlog management can vary depending on individual perspectives and experiences. However, some common challenges include ¹ ²: - Poor Prioritization: Difficulty in prioritizing tasks effectively, leading to confusion and misalignment among team members. - Lack of Clarity: Unclear or vague task descriptions, making it hard for teams to understand requirements and estimate effort accurately. - Inadequate Maintenance: Failure to regularly review and refine the backlog, resulting in outdated and irrelevant items. - Insufficient Stakeholder Involvement: Limited input from stakeholders, customers, and team members, leading to unrealistic expectations and priorities. **What problems is Backlog solving and how is that benefiting you?** Backlog management solves several problems, including: Problems Solved 1. Prioritization: Helps teams prioritize tasks effectively, ensuring focus on high-value items. 2. Task Clarity: Provides clear task descriptions, reducing misunderstandings and miscommunication. 3. Project Visibility: Offers a centralized view of all tasks, enabling better project tracking and management. 4. Collaboration: Facilitates collaboration among team members and stakeholders, ensuring everyone is aligned. 5. Adaptability: Allows for flexibility in responding to changing requirements and priorities. By solving these problems, backlog management benefits teams by: 1. Streamlining workflows 2. Improving project outcomes 3. Enhancing team collaboration 4. Increasing customer satisfaction **Official Response from Joanna Latarska:** > Dear Harshit, Thank you for your review! It's great to hear that Backlog helps you to solve several different problems, and that it is improving your workflows and team collaboration. Thank you for your feedback, and the list of common Backlog challenges as well, our team will review it. ### 13. Many problems one solution BACKLOG **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Backlog?** Backlog is the solution of many problems you faced in project management. I like about this tool is that everything is in one place tasks, files, comments, deadlines and git everything is on dashboard. I like mobile app. I can check everything from my phone. some features are little bit hard to find first then become very simple and easy to use. **What do you dislike about Backlog?** Sometimes the website takes too much time to load. **What problems is Backlog solving and how is that benefiting you?** Before this tool i write task in excel and provide them that excel sheet. Now I just create task, write what to do, assign to that employee who is free and mention deadline of the task. Everyone can see their tasks list. They dont need to ask what to do again and again. It saves my time. It also send reminder when task is near due date. I can also see which task is late. I can see progress bar, task status, and report. The tool help me to finish project faster. **Official Response from Diandra Rodriguez:** > Dear customer, Thanks so much for your review! We're really glad to hear Backlog is helping you keep everything in one place and making project management smoother — especially with the mobile app. Thank you for your feedback on the website, we'll pass this along to our team for review. If you have any suggestions or questions going forward, please feel free to contact us at: https://nulab.com/contact/ ### 14. Efficient and user-friendly tool for managing agile projects **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek W. | Senior AI Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Backlog?** Backlog has an intuitive interface that makes it easy for teams to collaborate without a steep learning curve. I particularly love the built-in Git/SVN integration, which helps developers and project managers stay aligned. The task hierarchy, issue tracking, and ability to comment directly on issues reduce the need for extra meetings. It’s also incredibly useful for tracking progress with visual tools like Gantt charts and burndown charts. **What do you dislike about Backlog?** While Backlog is great for small to mid-sized teams, it lacks a bit of customization flexibility when scaling for complex workflows. The mobile app could also be improved in terms of performance and notification control. Additionally, integrations with third-party tools are limited compared to some competitors **What problems is Backlog solving and how is that benefiting you?** Backlog helps our team centralize all project-related communication, reducing the dependency on scattered email threads or separate chat apps. It brings transparency to task ownership and deadlines, which helps us avoid bottlenecks and ensures timely delivery. Managing sprints, tracking bugs, and reviewing commits—all in one place—has made our workflow more efficient and less stressful. It’s especially helpful when working with cross-functional teams, allowing both developers and non-technical members to collaborate seamlessly. **Official Response from Diandra Rodriguez:** > Dear Vivek, Thanks so much for the great feedback! We're glad to hear Backlog is helping your team stay organized and collaborate more smoothly—especially with features like Git/SVN integration and Gantt charts. We appreciate your feedback on the mobile app as well as integrations. We're always working to improve, and your input really helps. Thank you again for your review! ### 15. G2 Feedback Backlog **Rating:** 4.0/5.0 stars **Reviewed by:** Avi B. | Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Backlog?** Centralized customer feedback — All G2 reviews and feedback are gathered in one place, so nothing gets lost or overlooked. Prioritized improvements — Helps identify the most requested features or common pain points, making it easier to prioritize what matters most. Improved product roadmap — Aligns real user feedback with product planning, ensuring the roadmap reflects customer needs. Faster response to issues — Quickly spot recurring complaints or issues and address them proactively. **What do you dislike about Backlog?** Time-consuming to manage — Requires regular updating and attention, or it can quickly become outdated or overwhelming. Not all feedback is actionable — Some G2 reviews may be vague, irrelevant, or unrealistic, making it hard to filter what’s truly useful. Prioritization challenges — Just because something is frequently mentioned doesn’t always mean it’s the right priority for the business. Integration limitations — Depending on your tools, it might not integrate smoothly with internal systems like Jira, Trello, or Asana **What problems is Backlog solving and how is that benefiting you?** Keeps you customer-focused — You get direct insight into what real users are saying, helping you stay aligned with their needs. Helps prioritize work smarter — Instead of guessing what to build or fix next, you can use actual feedback data to guide decisions. Boosts product quality — By addressing common pain points or requested features, you improve the overall experience and satisfaction. Supports cross-team alignment — Marketing, product, and customer success teams can all see the same priorities and work together more effectively. **Official Response from Diandra Rodriguez:** > Dear Avi, Thanks so much for the thoughtful review! We're glad Backlog is helping you stay customer-focused and prioritize based on real feedback. We hear you on the challenges around managing input and filtering what’s actionable — We have passed this feedback along to our team for review. Thank you again for your feedback! ### 16. Best bug tracking tool i ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Backlog?** I used this tool for bug tracking in my current organization. I found that this tool is very best for bug tracking. All bugs of projects are mentioned in a single place where everyone can see all bugs. Easily i can assign bugs to particular member who has to solve that bug. So, everyone can see project progress. Comments section is very helpful for everyone to understand the bug easily. **What do you dislike about Backlog?** Their mobile application which is very bad. it really sucks. **What problems is Backlog solving and how is that benefiting you?** Its is very good tool for me for bug tracking . It saves my alot of time because sometimes I forget many bugs and my team forget too. It helps us to remember everything. All bugs of project are shown whenever I open tool i see bugs in particular section. Now i dont have to search more or ask team members about bugs. We don’t even know which bug is small or bug. But now we mentioned priority in bugs like its High priort bug, medium or low.So team can work on high priority bug first. Now every project can be delivered very easily without bugs. **Official Response from Diandra Rodriguez:** > Dear customer, Thanks for your review! We're glad to hear Backlog is making bug tracking easier and helping your team stay on top of priorities. It's great that features like comments and visibility into all project bugs are saving you time and improving delivery. We hear your feedback on the mobile app and will pass this along to our team for review. Thanks again for your review! ### 17. Best platform for project management and bug tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Abhijeet G. | Senior Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2025 **What do you like best about Backlog?** Every feature in backlog is good. But some features i think are very great for evry user are like its very easy to use. the design is very simple and clear so no one will get confuse and its other feature git and svn. The main thing is its not so expensive. **What do you dislike about Backlog?** sometime they to up date their feature so they will go for downtime. **What problems is Backlog solving and how is that benefiting you?** It solves my daily problem of managing tasks and projects and code commit by this tool i can manage everything in one place. It helps to coordinate with developers and designer and managers. I can track code of the developers and tasks and bugs in a single place. I dont need to depend on other services. Go for it **Official Response from Diandra Rodriguez:** > Dear Abhijeet, Thank you for your feedback! We're glad to hear that Backlog’s user-friendly design and Git/SVN features have been helpful to you. We appreciate you letting us know about the downtime. We’re always working to minimize disruptions and improve the update process. Please feel free to reach out to us if you have any further questions or suggestions. Thank you again for your review! ### 18. Fabulous tool for project managers! **Rating:** 5.0/5.0 stars **Reviewed by:** neha m. | Mobile App Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Backlog?** Mobile application which is very useful i can connected with backlog via my mobile. Simple user interface which helps everyone to understand easily even my clients who are non technical easily assign bugs. Git by which we can easily manage our code on project and client can easily see code also. **What do you dislike about Backlog?** They have to work more on their mobile application. **What problems is Backlog solving and how is that benefiting you?** Client's are also invited to backlog and they can assign bugs directly to team. I can easily check whats going on my project and easily track bugs and tasks deadlines. Clients also check everything in their project. Git is also in the project no need to use other website for git. Fabulous tool for me by the help of backlog my project are going very good before that we have to suffer. **Official Response from Joanna Latarska:** > Hi Neha, Thank you for your detailed review! We are delighted to hear that you find Backlog to be a fabulous tool for project managers, and that you find its features such as Git helpful for code management. Thank you for your feedback on the Backlog mobile app as well, our team will review it. ### 19. Best tool for big organisations **Rating:** 5.0/5.0 stars **Reviewed by:** Simran K. | Project Head, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Backlog?** In my organisation there are 600-700 users. Easy to manage all users in this tool easy to track everyone performance, their tasks, their progress in tasks easy to integrate with other tools. Everything can be manage easily no complexity even fresher can easily use this. Go for backlog! **What do you dislike about Backlog?** Nothing to dislike. But its totally depends upon your requirement. **What problems is Backlog solving and how is that benefiting you?** In my team there are more than 50+ employees so before backlog its very difficult to handle all the tasks and bugs when we shifted to backlog our all problems solved. I can easily manage my team and assign tasks to them and check their progress in tasks. Bug tracking is very beneficial for me i can easily check who is spending more time on bugs. These problems are solved after using backlog. **Official Response from Joanna Latarska:** > Hi Simran, Thank you for your review, we love to hear our customers opinion! Great to hear that you find Backlog to be the best tool for big organisations, and that it helps you to manage your tasks, bugs and users. Thank you for taking the time to share your experience with our product as well. ### 20. User friendly software tool **Rating:** 4.0/5.0 stars **Reviewed by:** sonali a. | Software Engineer , Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Backlog?** User-Friendly Interface Backlog offers a clean, intuitive interface that makes task management easy for both technical and non-technical teams. The learning curve is minimal. Built-In Git & SVN Integration Developers benefit from integrated version control, allowing code to be linked directly to tasks and issues — streamlining workflows. Robust Issue Tracking The issue tracker is highly customizable and allows for detailed tracking, prioritization, and assignment of tasks. **What do you dislike about Backlog?** Lack of Advanced Reporting Reporting and analytics are relatively basic — power users may miss more advanced dashboards or time tracking insights. UI Customization Restrictions While the interface is clean, customization is limited (e.g., color coding, board layouts, or personal dashboard views). Slow Performance at Scale Larger teams with a high volume of issues might experience some lag or slower performance over time. **What problems is Backlog solving and how is that benefiting you?** Backlog is solving several key problems related to project management, task tracking, and team collaboration, especially for development and cross-functional teams. Increased Productivity: Less time spent chasing updates or switching tools. Improved Collaboration: Everyone works from the same platform with shared context. Better Quality: Fewer bugs slip through due to better tracking and visibility. Time Savings: Clear workflows reduce micromanagement and status meetings. Scalability: Supports growing teams with customizable workflows and roles **Official Response from Diandra Rodriguez:** > Dear Sonali, Thanks so much for your thoughtful review! We're glad to hear Backlog’s interface, version control integration, and issue tracking are working well for your team. We also appreciate the feedback on reporting, customization, and performance—definitely noted as we plan future updates. Great to know Backlog is helping boost productivity and collaboration. Thank you for your review! ### 21. Manage your projects easily. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Backlog?** It is very helpful tool for everyone. It helps me and my team members to achieve goals. There are many things i like about this tool like Project management, Easy to use and Bugs tracking. Very useful for me i dont have to take tension for all tasks and bugs. Everything managed by this tool very easily. **What do you dislike about Backlog?** Sometimes its becomes very slow takes too much time to load the website. **What problems is Backlog solving and how is that benefiting you?** I already mentioned its very useful for me. When i started using this all my tension for project tasks and bugs are gone away. I have to just add the tasks and bugs to my team members. Everything goes very perfectly. We are able to achieve the goals and all tickets of the projects assigned by client on time. I am very thankful to my company who started using this tool and helps everyone to achieve goals on time. I recommend to use this tool. **Official Response from Joanna Latarska:** > Dear Customer, Thank you for your review, we love to hear our customers feedback! We are happy to hear that you find Backlog to be a very useful and easy to use tool, and that it helps your team members to achieve their goals. Thank you for your feedback on the Backlog performance as well, our team will review it. ### 22. Bug assignment tool **Rating:** 5.0/5.0 stars **Reviewed by:** Suryavanshi J. | Junior Quality Assurance, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2025 **What do you like best about Backlog?** Bug assignment by this tool is really easy. Keeping track of the bugs and there details is really easy. Details provided by the developers on the bugs keeps work flow smooth and productive. Old bugs can be found easily in future to see the updates. **What do you dislike about Backlog?** Tool is slow at times and faced some issue in the meeting. **What problems is Backlog solving and how is that benefiting you?** My work is to assure the quality of the project and I have to create and keep record of multiple bugs. This tool helps me to create issues and assign bugs to the respective developers and find their updates on the issue. I don't have to connect to all other members of the project personally to see progress on the particular issue. **Official Response from Joanna Latarska:** > Hi Suryavanshi, Thank you for your review, we love to hear our customers opinion! Great to hear that Backlog helps you to track and assign bugs, and that it keeps your workflow smooth. Thank you for your feedback on Backlog's performance as well. Our system status can always be checked under the link attached. ### 23. Bug tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Vikram S. | Quality Assurance, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Backlog?** Bug tracking is very easy on this tool. People using it first time can easily understand it with in a day. Easily assign the bug to developer. Further, tracking bugs are so easy on dashboard you can easily go through all issues. Get notifications on bug assignment. **What do you dislike about Backlog?** Its mobile app is not up to the mark as compared to the website. **What problems is Backlog solving and how is that benefiting you?** Backlog helps me to assign bugs to right person and keep it's track. I can easily go through all the bug/issues of different project on the same platform. If bug is assigned to someone else then it notifies again to all the members of the issue. All high and small scale projects can be handled easily. **Official Response from Joanna Latarska:** > Dear Vikram, Thank you for your review! Great to hear that you find Backlog and its features to be user friendly and easy to navigate, and that it helps you to assign and track bugs/issues. Thank you for your feedback on the Backlog mobile app as well, our team will review it. ### 24. Smooth project tracking with an intuitive UI **Rating:** 4.0/5.0 stars **Reviewed by:** SURYA R. | Senior Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Backlog?** Backlog makes it easy to manage tasks, track bugs, and collaborate across teams. I especially like the clean interface and how seamlessly it integrates code repositories with project management tools. The Gantt charts and issue tracking features help us stay on top of deadlines **What do you dislike about Backlog?** While Backlog is great for day-to-day project tracking, it sometimes feels a bit rigid. The custom workflow options are limited, and setting up more complex automation isn’t as flexible as tools like Jira or Asana. The mobile app also lags behind the desktop version—it’s a bit clunky and not ideal for quick updates on the go. Reporting could be more powerful and customizable, especially for teams that rely heavily on metrics. Lastly, occasional notification delays can lead to missed updates if you're not actively checking the platform. **What problems is Backlog solving and how is that benefiting you?** Backlog has helped us bring clarity and structure to our project tracking process. Earlier, managing tasks across multiple stakeholders was messy and time-consuming. With Backlog, we now have a centralized space for assigning tasks, tracking bugs, and maintaining accountability. It’s particularly useful for ensuring transparency across teams—everyone knows what’s being worked on and by whom. This has significantly improved our delivery timelines and reduced communication gaps. The ability to link issues to Git commits is a big plus for our engineering workflows **Official Response from Diandra Rodriguez:** > Dear Surya, Thank you for your detailed review! We're glad to hear that Backlog has made task management, bug tracking, and team collaboration more efficient. It's great to know that the code repository integration and features like Gantt charts are improving your project management. Thank you for sharing your thoughts on custom workflows, reporting, and the mobile app. We’ll pass this along to our team for review as we continue working to improve user experience. Please feel free to reach out to us at: https://nulab.com/contact/ Thank you again for your feedback! ### 25. Effective tool for team collaboration and issue tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Pranjal K. | Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Backlog?** Backlog offers an intuitive interface for task and project management, making it easy for teams to stay aligned. The ability to integrate code repositories, use Gantt charts, and manage bugs within one platform is incredibly helpful. It supports Agile workflows and is particularly useful for software development teams. The visual organization of issues and milestones improves team productivity and transparency. **What do you dislike about Backlog?** While Backlog is great for smaller to mid-sized teams, it can sometimes feel limited in terms of advanced reporting and custom automation. The mobile app experience also lags behind the desktop version in terms of usability. Some integrations with third-party tools require manual setup and aren’t as seamless as other project management tools. **What problems is Backlog solving and how is that benefiting you?** Backlog helps streamline project management by combining task tracking, bug reporting, and version control in one platform. It reduces the need for switching between multiple tools and improves collaboration among developers, QA, and product teams. With clear issue tracking and project timelines, our team can prioritize work efficiently, meet deadlines consistently, and maintain better code quality. **Official Response from Diandra Rodriguez:** > Dear Pranjal, Thank you for your detailed review! We're glad Backlog’s intuitive interface and features like bug tracking, and Gantt charts are helping your team stay productive and on track. We do appreciate your feedback on reporting, automation, and the mobile app - We will be sure to pass this along to our team for review. Thank you again for sharing your experience! ### 26. Streamlined Project Management with Backlog **Rating:** 5.0/5.0 stars **Reviewed by:** Meena R. | Success Operations - Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Backlog?** Backlog has been a great tool for managing our implementation and onboarding projects. The interface is user-friendly, and the ability to create, assign, and track tasks helps our team stay organized and on schedule. I especially appreciate the Git integration and version control features, which make it easier to collaborate with both technical and non-technical teams. It’s improved our team’s productivity and transparency with stakeholders. Some UI elements could be more customizable, but overall, it’s a solid choice for teams looking to manage their projects efficiently. **What do you dislike about Backlog?** So far Nothing, Its Good to use.......... **What problems is Backlog solving and how is that benefiting you?** Backlog helps us centralize and streamline our onboarding and implementation projects. Before using Backlog, tracking project progress, assigning tasks, and maintaining visibility across teams was challenging. Now, with its clear task hierarchy, status tracking, and commenting features, we’re able to collaborate more effectively across departments. It has significantly reduced manual follow-ups, improved accountability, and ensured that no client task slips through the cracks. This has directly contributed to faster onboarding timelines and better client satisfaction. **Official Response from Diandra Rodriguez:** > Dear Meena, Thank you for your detailed review! We're so glad to hear Backlog is helping your team stay organized and improve collaboration. Thanks for the note on UI customization — we’ll definitely share it with our team. Thank you again for the feedback! ### 27. Project Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ambalika N. | Project Co-Ordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Backlog?** I am using this tool from last 6 months. It is very easy to use with many features in a single place. Dashboard shows everything whats happening in the project. Which employee is doing task and which one is on bench. **What do you dislike about Backlog?** Not yet, As I am using this tools from last six months I didn't found any dislike. **What problems is Backlog solving and how is that benefiting you?** I am project Co-Ordinator in my current organisation. I am new to this role. Even i dont know about project management before so by the help of Backlog i can easily manage my project because it has very simple user interface which helps me alot and in the dashboard everything is shown there. I can assign tasks to employees and track them. **Official Response from Diandra Rodriguez:** > Dear Ambalika, Thank you for your review! It's great to hear that Backlog has been helpful, as you’ve stepped into your new role. We're glad the simple interface and dashboard are making it easier to manage tasks and track your team. Thank you for taking the time to share your experience. ### 28. Nice tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sanobar S. | Product Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Backlog?** There are no new features encountered. the customer service is got better they respond really fast now **What do you dislike about Backlog?** yes innovation . There are issues like 3 layer subtasking that will help a lot **What problems is Backlog solving and how is that benefiting you?** Helps qa team for bug tracking and performance **Official Response from Diandra Rodriguez:** > Dear Sanobar, Thank you for your review! We're glad to hear Backlog's flexibility and ease of setup are working well for you. We appreciate your suggestion for a two-layer implementation and will consider it for future updates. It’s great to know Backlog is helping your QA team with bug tracking and performance. Thanks again for your feedback! ### 29. great experience with backlog **Rating:** 5.0/5.0 stars **Reviewed by:** Amandeep V. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Backlog?** It makes bug tracking very easy. everything is very simple to handle. never faced any issue with backlog i can easily manage projects i have many projects in backlog i easily manage them very simple user interface. **What do you dislike about Backlog?** the thing i dislike is its mobile app its little bit confusing as compared to their website. **What problems is Backlog solving and how is that benefiting you?** our team is very big more than 250 users all users use this tool to manage their projects i have also many projects on backlog i can easily manage them. even it helps me to remind me tasks and bug tracking is also good feature and the best thing about this tool is its user interface which i like the most! it helps me to achieve goals before the deadline. **Official Response from Diandra Rodriguez:** > Dear Amandeep, Thank you for your detailed review! We're happy to hear that Backlog has simplified bug tracking and project management for you, and that the user interface has helped with keeping things organized. We appreciate your honest feedback about the mobile app. We're always working to improve the user experience, so we'll take your feedback into consideration for any future updates. Thank you again for your review! ### 30. Great bug tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Mitesh S. | Quality Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Backlog?** I am QA so my main work is to assign bugs and tasks to the users and check their progress. assigning tasks and bugs are very easy in this non technical person can easily assign tasks and bugs to the team which is the best thing i like in this. **What do you dislike about Backlog?** I did not found any dislike on this tool. **What problems is Backlog solving and how is that benefiting you?** As i already mentioned I am QA so my main work is to assign tasks and assign bugs to the team members. I found this tool very useful for me because its very easy to use easily i can assign tasks and track their progress on bugs and tasks. Its very useful for QA. **Official Response from Diandra Rodriguez:** > Dear Mitesh, Thank you for your review. We're really glad to hear Backlog makes it easy for you to assign and track tasks—especially as a QA. Please feel free to reach out to at https://nulab.com/contact/us if you have any questions or suggestions and we'll be happy to help. Thank you again for your feedback! ### 31. Backlog Management Review **Rating:** 5.0/5.0 stars **Reviewed by:** Teesha j. | Software Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Backlog?** Appreciate the seamless issue tracking and task management features, which allow my team to stay on top of priorities without the need for excessive check-ins. The Git integration is especially useful for our developers, and the built-in Gantt charts help keep everyone aligned on timelines. Notifications and comment threads keep communication clear and centralized, making collaboration easy even when working remotely. **What do you dislike about Backlog?** Backlog is great overall, the mobile app could be improved. It sometimes lags when loading larger projects or switching between tasks, which slows down productivity when I'm working on the go. **What problems is Backlog solving and how is that benefiting you?** Backlog helps solve the problem of scattered project communication and task tracking. Before using it, we relied on multiple tools, which led to confusion and missed updates. With Backlog, everything from task assignments to version control is in one place, making our workflow more efficient and keeping our team aligned. **Official Response from Joanna Latarska:** > Hi Teesha, Thank you for your review, we love to hear our customers feedback! We are delighted to hear that Backlog helps you with task tracking and problem solving in a project, and that you find our features such as Git and Gantt charts useful for your team. Thank you for your feedback on the Backlog mobile app as well, our team will review it. ### 32. Team collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Maheep D. | Software developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2025 **What do you like best about Backlog?** This tool is really good for developers. They can update their daily work and regular updates for the tasks and need not to update the managers personally. Developers progress and daily reports can be tracked here easily. There are a lot features for developer's point. **What do you dislike about Backlog?** Sometimes I feel like there must be more specific options for developers. **What problems is Backlog solving and how is that benefiting you?** As a developer I feel that after I started using backlog I don't have to give updates on groups, emails, sheets etc. I just have to update my daily status corresponding to my task and that really easy for my manager to track my daily progress and productivity. This is a really transparent system. **Official Response from Joanna Latarska:** > Hi Maheep, Thank you for your review! We are delighted to hear that you find Backlog's features helpful for developers and team collaboration, and that you can easily track your daily progress and productivity with our tool. Thank you for your feedback on specific options for developers as well, our team will review it. ### 33. Effective Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sukhjeet S. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Backlog?** Some features I found best in this tool 1. GIT & SVN 2. Wiki 3. Gantt Chart 4. File Sharing 5. Simple Interface These are the features i liked the most! **What do you dislike about Backlog?** It doesn't integrate with many other third party tools **What problems is Backlog solving and how is that benefiting you?** Let me explain step by step how it is helping me GIT & SVN:- By the inbuilt feature of git & svn I can manage code and issues inside the project. Wiki:- Its like wikipedia where we can save Important links. File Sharing:- I can save the important documents of the project inside the Files tab of the project. These features are helping me alot! **Official Response from Diandra Rodriguez:** > Dear Sukhjeet, Thank you for sharing your experience! It's great to hear that features like Git & SVN, the Wiki, Gantt chart, and file sharing are adding value to your workflow. Thank you for your feedback on third-party integrations—your input helps guide our future improvements, we'll be sure to pass this information to our team for review. Thank you again for your feedback! ### 34. Best platform for bug tracking and manage projects **Rating:** 5.0/5.0 stars **Reviewed by:** Chirag D. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Backlog?** There are many fantastic features in Backlog but a handful particularly catch my attention. It is very user friendly with a straightforward design that makes it easy for anyone to navigate. The integration with Git and SVN is also quite helpful and offers a lot of value. The best part is that it is reasonably priced, so must consumers can afford it. **What do you dislike about Backlog?** I do not like that it can be a bit slow sometimes. Also some tools are too basic and could have more options. But it is still good for everyday use. **What problems is Backlog solving and how is that benefiting you?** Backlog helps me keep track of my tasks and projects in one place. It makes it easy to see what I need to do and what others are working on. This saves me time and keeps my work more organized. **Official Response from Diandra Rodriguez:** > Dear Chirag, Thanks so much for your review! We're glad to hear Backlog’s ease of use, Git/SVN integration, and pricing are working well for you. We appreciate the feedback on speed and feature depth too—always helpful as we keep improving. Great to know it’s helping you stay organized and on top of your work! Thank you again for your review. ### 35. G2 review - A powerful and incredible tool **Rating:** 5.0/5.0 stars **Reviewed by:** Twinkle R. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2025 **What do you like best about Backlog?** I love how intuitive and clean the user interface is, especially on iOS. It's easy to assign tasks, track updates, and manage team conversations in one space—even when I’m moving. Integrating task tracking, version control, and collaboration tools in one place is incredibly helpful. It keeps everyone aligned without needing multiple platforms. **What do you dislike about Backlog?** Push notifications could be smarter—currently, they’re a bit overwhelming and not easily customizable by priority. The mobile version lacks a few advanced filters and reporting options found on desktop, which would be useful for deeper project insights. **What problems is Backlog solving and how is that benefiting you?** Backlog helps reduce confusion and miscommunication in our team by centralizing project tasks, updates, and documentation in one easy-to-follow flow.It’s solving the chaos of scattered task management. Now, every team member knows what they’re responsible for and when it's due, improving overall accountability. **Official Response from Joanna Latarska:** > Dear Twinkle, Thank you for your review, we love to hear our customers feedback! It's great to hear that you find our UI to be intuitive and clean, and that Backlog helps you to reduce confusion and miscommunication with your projects. Thank you for your feedback on push notifications and mobile app as well, our team will review it. ### 36. Tool For Project Management **Rating:** 5.0/5.0 stars **Reviewed by:** Vedprakash Y. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Backlog?** Gantt Chart, Documents, Wiki, Files and Git these features i liked the most about backlog. These above mentioned features makes backlog very useful for every company who is looking to manage their projects and bug tracking. I highly recommend everyone to use this **What do you dislike about Backlog?** Rarely their website become slow. This is the only thing i dislike. **What problems is Backlog solving and how is that benefiting you?** It helps to plan and manage projects and schedules better. Easy to understand user interface non technical person can also easily understand. It also helps to report bugs and track issues even can track tasks progress. Get notified when issue or tasks is assigned. I can easily manage everything with this tool. **Official Response from Diandra Rodriguez:** > Dear Vedprakash, Thank you for your detailed review! We're delighted to hear that you're enjoying the Gantt chart, Documents, Wiki, Files, and Git features. It's great to hear that Backlog is helping you and your team stay on top of project planning and bug tracking. Thanks for letting us know about the occasional slowdowns. We’re always looking for ways to make Backlog faster and smoother, so input like this is really helpful. We'll be sure to let our team know about this. Thank you again for your feedback! ### 37. Work from home becomes easy with backlog **Rating:** 5.0/5.0 stars **Reviewed by:** Sidhant C. | Software Developer Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Backlog?** I like its user interface, bug tracking, remote work, git, Gantt chart, board and document sharing. These are the best features of backlog. All these features are very easy to use. **What do you dislike about Backlog?** Nothing to dislike! Everything is very fantastic! **What problems is Backlog solving and how is that benefiting you?** Its solving my many problems as I am working from home, its very beneficial for me to do remote work and connected with my team members. I can easily communicate with everyone by backlog and all my team members are in touch with me. Its inbuilt git feature is also useful for me and my seniors can easily assign tasks to me and I can also track project. **Official Response from Joanna Latarska:** > Dear Sidhant, Thank you for your review, we love to hear our customers opinion! We are happy to hear that you like Backlog's UI and its features, and that it helps you with team collaboration when working from home. Thank you for taking the time to share your experience with our product as well. ### 38. Excellent features in Project Management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Gurpinder K. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Backlog?** There are many features in this tool some of the best features are Dashboard, Bug Tracking, Task Tracking, Gantt Chart, Documents, Files and Git. **What do you dislike about Backlog?** Nothing, i have not found any dislike about backlog. **What problems is Backlog solving and how is that benefiting you?** I can create tasks and assign to users and set due dates of every task. it makes tracking project easier and makes users to communicate between each other. Git is also inside the projects one place of everything like git, bug tracking, project management and documents. by the document features users can easily access documents. there are many other things it solves. At the end this is the best tool. **Official Response from Joanna Latarska:** > Dear Gurpinder, Thank you for your review! We are happy to hear that you find Backlog features excellent, and that they make tracking projects and team collaboration easier. Thank you for taking the time to share your experience with our product as well. ### 39. Backlog makes bug tracking and team collaboration so seamless. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Backlog?** An Intutive interface with built-in task management, integrated issue tracking and version control makes it idea for developers and project teams. **What do you dislike about Backlog?** Reporting features and mobile app functionality are basic, customization options are limited. **What problems is Backlog solving and how is that benefiting you?** Backlog helps solve the problem of fragmented task tracking by centralizing tasks, bugs, and version control on a single platform. With prioritized items, we can focus on the highest-value work first and avoid wasted effort. Real-time commenting and updates enable fast collaboration, while Gantt and burndown charts provide visibility into progress and upcoming deliverables. Altogether, this allows us to respond quickly to changing requirements, optimize resource allocation, and deliver more consistently on business goals. **Official Response from Joanna Latarska:** > Dear Customer, Thank you for your review, we love to hear our customers feedback! We are happy to hear that you find Backlog interface intuitive, and its features such as integrated issue tracking and version control helpful for your everyday work. Thank you for your feedback on reporting features, mobile app functionality, and customization options as well, our team will review it. ### 40. Must have tool for project management **Rating:** 5.0/5.0 stars **Reviewed by:** Gurjeet V. | Application Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Backlog?** Backlog keeps my project in organized way i can easily track bugs assigned because of its simple user interface. I can track my project easily and drag and drop is also good feature these are the things i like about backlog **What do you dislike about Backlog?** i have not found any dislike about backlog. **What problems is Backlog solving and how is that benefiting you?** With the help of backlog i can track my project tasks, deadlines, bugs and git repository in a single tool. It also helps me in team collaboration and saves my time to find bugs quickly and i can fix them as soon as possible to deliver my project smoothly. **Official Response from Joanna Latarska:** > Dear Gurjeet, Thank you for your review, we love to hear our customers opinion! Great to hear that you find Backlog a must-have for project management, and that it helps you with team collaboration and time management. Thank you for taking the time to share your experience with our product as well. ### 41. Streamlined Task and Team Progress Management **Rating:** 5.0/5.0 stars **Reviewed by:** Manpreet K. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2024 **What do you like best about Backlog?** Backlog provides a simple platform for tracking team progress and helping teams manage their tasks most effectively. The user friendliness of its design promises ease of implementation, to get teams up and working with minimal effort at regularly frequent usage. It is an easy solution, as it integrates well with existing tools and workflows. There are proper powerful tools which help in managing the workflow of the projects and updates and coordination across teams. In fact, it also provides magnificent customer support in the whole solution process of any query and gives it a status as the all-in-one tool, which ensures smooth and reliable project and team management. **What do you dislike about Backlog?** Currently, we have not encountered any dislikes, but if any arise in the future, we will be sure to keep you informed. **What problems is Backlog solving and how is that benefiting you?** Directly raise an issue from your end, so a problem can be rapidly identified and resolved-this makes it one of the very efficient features about bug tracking. One can add as well as resolve issues seamlessly. Also, assign individuals towards specific tasks so that this could be easily monitored while making progress. The network tab in projects offers an organized pipeline; thus, it ensures smooth project workflows among developers collaborating on the same product without any conflict. This improves the productivity level of such a working environment. A streamlined approach in issue management helps teams deliver on the right tasks at the right time, thereby keeping out the unnecessary and overlook activities. The real-time tracking, updating, and giving notice of developments ensures that project coordinators are positioned to guide a project that will enable rapid response to problems and encourage proactive approaches to problem-solving. It is the tools that put the jobs on course toward quality outcomes in a cooperative environment characterized by well-aligned team members in terms of objectives and deadlines. **Official Response from Joanna Latarska:** > Dear Manpreet, Thank you for your detailed review! We are delighted to hear that Backlog helps your teams to manage their tasks effectively, and that you find it to be user friendly and easy to implement. Thank you for your great feedback on Customer Support as well, we're always here to help! Thank you for taking the time to share your experience with our product. ### 42. Clear Task Creation and Issue Tracking That Keeps Us in Control **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Backlog?** Task creation , issue tracking, clarity and control **What do you dislike about Backlog?** stale items, false productivity, maintenance cost **What problems is Backlog solving and how is that benefiting you?** Pre deciding priorities ### 43. The streamlined workflow and clear visualization made project management significantly easier. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Backlog?** The most helpful aspect of Backlog for Gantt charts is the detailed visualization of project timelines. Clearly seeing the dependencies between tasks, deadlines, and progress makes scheduling and resource allocation much easier. The visual representation also helps identify potential bottlenecks and scheduling conflicts early on, which is a significant upside for complex projects. **What do you dislike about Backlog?** While Backlog is generally excellent, its somewhat steep learning curve for new users can be a downside. Also, some features, like certain reporting capabilities, may require more advanced configurations than desired **What problems is Backlog solving and how is that benefiting you?** Backlog is helping us solve several key business problems related to project management. Firstly, it provides a centralized platform for managing project schedules, tasks, and bugs, which drastically improves transparency and accountability across teams. This reduces the risk of missed deadlines and unexpected delays by enabling clear visibility into project progress, allowing for proactive issue identification and resolution. Secondly, Backlog helps us streamline communication and collaboration, as tasks, updates, and bug reports are all tracked within the system. This minimizes miscommunication and improves the overall efficiency of the project lifecycle. **Official Response from Diandra Rodriguez:** > Dear customer, Thank you for your detailed review! We’re glad to hear that Backlog’s Gantt charts are helping with project timelines, dependencies, and resource allocation. We also appreciate your feedback on the learning curve and advanced reporting features, and we’ll have our team review this further. Thanks again for sharing your experience! ### 44. Best performing project management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Khushboo K. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Backlog?** Everything is this tool is best for project management. But inbuilt GIT feature is the best thing i liked about this tool. You can create git repository in the every project. **What do you dislike about Backlog?** Its mobile app, mobile app has some features missing you cant manage everything from mobile app. **What problems is Backlog solving and how is that benefiting you?** It solved my git problems, before backlog we use other git provider now we don't need other git provider because of its inbuilt GIT feature. Client can easily check daily updates on the projects. **Official Response from Diandra Rodriguez:** > Dear Khushboo, Thank you for your review. It's great to hear the Git feature has made things easier for you. We appreciate the note about the mobile app too; we will share this feedback with our team for improvements going forward. Thank you for sharing your experience! ### 45. Best tool to manage projects **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Backlog?** It makes very easy to plan tasks and assign bugs to users. I can track progress and set deadlines. I can share updates of the tasks and bugs, files sharing and comments on bugs and tasks. **What do you dislike about Backlog?** Six months ago we have to face downtime of the tool but now its good no downtime. **What problems is Backlog solving and how is that benefiting you?** I liked backlog it helps me keep all my projects in one with git also. it makes easy to plan tasks and I can track progress, set deadlines. I can get updates on tasks i dont want ask everyone for whats the status of their tasks. It saves everyone time and everyone focused on their tasks so that we can deliver tasks very easily to clients. **Official Response from Joanna Latarska:** > Dear Customer, Thank you for your review! We are happy to hear that you find Backlog to be a great tool to manage projects, and that it helps you with tracking progress and setting deadlines. Thank you for your feedback on Backlog's downtime as well. Our system status can always be checked under the link attached. ### 46. simply easy to use to track issue **Rating:** 4.0/5.0 stars **Reviewed by:** Young C. | project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Backlog?** very simple to learn how to use. It includes issue tracking/wiki/gant. These should be the strong forte of backlog. But I have used 'free version' and had no chance to try 'gant' chart. **What do you dislike about Backlog?** it would be better to set priority to each issue/tickets **What problems is Backlog solving and how is that benefiting you?** The way to search for issue/tickets seems to be too much simpler. It would be better to have separate menu for advanced way to set filter. **Official Response from Diandra Rodriguez:** > Dear Young, Thank you for your feedback! We're glad you found Backlog easy to use and helpful for tracking issues and using the wiki. We appreciate your interest in the Gantt chart feature—it's an important part of our paid plans, and we’d be glad to assist you in exploring it further, if you'd be interested in upgrading. Thank you for your suggestions regarding priority settings, we have shared this with our team for consideration. Thank you again for your review! ### 47. Excellent project management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Backlog?** What I like the most about backlog is that it keeps the things organised and help me to align the tasks for the team. I can track the task progress easily which helps to to provide updates to client easily. **What do you dislike about Backlog?** I haven't felt yet that there is something to be disliked in the tool. **What problems is Backlog solving and how is that benefiting you?** As a project manager I don't have the technical background and that made things difficult for me to understands but this tool has the really simple design and user friendly that my job has really become easy. I can easily track the projects and bugs of every particular project. It is very beneficial for project managers. **Official Response from Diandra Rodriguez:** > Dear customer, Thank you for the positive review. We're happy to hear that Backlog is helping you keep things organized and makes it easier to stay on top of tasks and keep both your team and clients in the loop. If you ever have any questions or suggestions on how we can improve, please feel free to reach out to us at https://nulab.com/contact/ Thank you again for your feedback! ### 48. Everything is in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Backlog?** Things I like about Backlog is it shows all my projects in one place. I dont have to search for tasks or bugs. its easy to track bugs and team progress what they are doing. Everything is shown on dashboard. It helps me to increase team collaboration. **What do you dislike about Backlog?** Nooooooooo, I dont found any dislike about this tool **What problems is Backlog solving and how is that benefiting you?** Backlog solves my many problems before backlog its very difficult to keep track of bugs and tasks which are assigned to developers. We forget sometimes tasks. Now, we can easily assign tasks and report the bug to the developers. No need to use many tools Backlog solves all problems related to project management in a single place. **Official Response from Joanna Latarska:** > Dear Customer, Thank you for your review, we love to hear our customers opinion! Great to hear that you like Backlog issue solving features, and that it helps you with bug tracking and team collaboration. Thank you for taking the time to share your experience with our product as well. ### 49. Review on G2 Backlog **Rating:** 5.0/5.0 stars **Reviewed by:** Anup M. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2025 **What do you like best about Backlog?** project management tool with a clean interface and helpful features like Gantt charts and Git integration. It’s easy to use for both developers and non-tech teams. Some features could use more customization, but overall it's reliable and great for keeping projects on track **What do you dislike about Backlog?** Issues with mobile responsiveness, particularly when clearing tickets or updating tasks, which may require a page refresh to reflect changes . **What problems is Backlog solving and how is that benefiting you?** By combining task tracking, version control, and team collaboration in one place, it keeps everyone aligned and reduces missed deadlines. It’s especially useful for managing development sprints and keeping documentation organized. **Official Response from Joanna Latarska:** > Hi Anup, Thank you for your review, we love to hear our customers feedback! We are delighted to hear that you find Backlog features helpful, and that it helps to manage development sprints and keep documentation organized. Thank you for your feedback on features customization and mobile app responsiveness as well, our team will review it. ### 50. A well-structured tool for task and project management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Backlog?** backlog basically is interface that me and my team to track their project efficently. the project task management system we had made helps my team to collaborate to work confidently and with ease that make it efficent to our team. there is also one feature of build in git to help developmet team that helps their ability to work. **What do you dislike about Backlog?** basically it is somewhat time consuming for the first time users working on the application so that you can provide some guidance for the first time users. **What problems is Backlog solving and how is that benefiting you?** it basically helped users by curing problem of task allocation and tracking features that how the work is been done. basically it also helps to discuss the problem related to the work through group discussion and updating and allocating the work to each team member that specify team collabration. **Official Response from Diandra Rodriguez:** > Dear customer, Thank you for your review! We’re glad Backlog is helping your team track projects and collaborate effectively, especially with the built-in Git feature. We appreciate your feedback on the learning curve for new users and are working on improving onboarding resources to make it easier for first-time users. Your suggestions are valuable, and we’ll keep them in mind as we improve the platform. Thanks again for your feedback! ## Backlog Discussions - [Hi all, I do not seem to find a way to track actual time spent for subtasks in Backlog. Is there any workaround you all have figured out?](https://www.g2.com/discussions/hi-all-i-do-not-seem-to-find-a-way-to-track-actual-time-spent-for-subtasks-in-backlog-is-there-any-workaround-you-all-have-figured-out) - 1 comment, 1 upvote - [What is the quick way to change the assignee of the issue](https://www.g2.com/discussions/43229-what-is-the-quick-way-to-change-the-assignee-of-the-issue) - 1 comment, 1 upvote - [can we split task in to multitask](https://www.g2.com/discussions/26722-can-we-split-task-in-to-multitask) - 1 comment, 1 upvote - [Why does the backlog team do not market their product on a wider scale?](https://www.g2.com/discussions/26682-why-does-the-backlog-team-do-not-market-their-product-on-a-wider-scale) - 1 comment, 1 upvote - [Will you be supporting Mercurial anytime soon?](https://www.g2.com/discussions/will-you-be-supporting-mercurial-anytime-soon) - 1 comment, 1 upvote - [View Backlog pricing details and edition comparison](https://www.g2.com/products/backlog/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+05%3A15%3A21+-0500&secure%5Bsession_id%5D=efef4aeb-c54f-4a2e-bc25-f4a42ae75f8b&secure%5Btoken%5D=89255e27dcffc962087ad600751ad6821ca5407bbf342b77739d8eb66e3debcb&format=llm_user) ## Backlog Integrations - [Box](https://www.g2.com/products/box/reviews) - [Cacoo](https://www.g2.com/products/cacoo/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Git](https://www.g2.com/products/git/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [iCal](https://www.g2.com/products/ical/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [LambdaTest](https://www.g2.com/products/lambdatest-lambdatest/reviews) - [Microsoft Copilot](https://www.g2.com/products/microsoft-copilot/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [other vertical industry](https://www.g2.com/products/other-vertical-industry/reviews) - [Redmine](https://www.g2.com/products/redmine/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [TestLodge](https://www.g2.com/products/testlodge/reviews) ## Backlog Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Task Creation** - Creation & Assignment - Due Dates - Drag & Drop - Mass Updates **Automation** - Workflows - Customization - Data repository **Communication** - Discussions - External - Announcements **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Bug Monitoring** - Bug History - Data Retention **Task Management** - Task Prioritization - To-Do Lists - Dependencies - Recurring Tasks **Administration** - Permissions - Procedures - Remote Work **Content & Documents** - File Sharing - Notes - Search **Resource Management** - Resource Definiton - Capacity - Scheduling **Project management** - Task Prioritization - Dependencies - Planning - Views - Scheduling - Critical Path - Dashboards **Controls** - Custom Views - Followers - User Management **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Workload** - Resource Allocation - Workspace - Configuration - Insights **Project Management** - Task Management - Planning - Visibility - Integration **Communication & Collaboration** - Communication Channels - Document Management - Collaboration **Remote Collaboration** - Alignment - Accountability - Connectivity **Generative AI** - AI Text Generation - AI Text Summarization **Cost Management** - Project Budgeting - Time & Expense - Profitability **Generative AI** - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Front Office - Back Office - External data **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Work Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction ## Top Backlog Alternatives - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,530 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (12,511 reviews) - [Asana](https://www.g2.com/products/asana/reviews) - 4.4/5.0 (13,222 reviews)