AB
Andrea B.
Infrastructure support specialist
Information Technology and Services
Small-Business (50 or fewer emp.)
"A must have for network stability!"
4.5/5
What do you like best about BackBox?

The covering feature of BackBox is its reducing to maintain the network stability by reducing the configuration mishaps. Having the automatic backup process has been extremely helpful, as we will never lose critical settings from an issue that we can’t anticipate. Also, another key feature that they possess is the change tracking feature, that lets us see changes, and keep a better control over system changes. The lack of downtime and the safe, timely maintenance and security of our network environment has been greatly realized by these capabilities. Review collected by and hosted on G2.com.

What do you dislike about BackBox?

The problem with BackBox is that some network devices do not require the usual customization before backups work smoothly. We’ve have to manually set some of these settings up as we didn’t transfer perfectly in some settings. The documentation is on the whole reliable, but not as detailed when troubleshooting backup errors. The result of having to trial and error device configurations new devices takes some extra time in the setup process. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Backbox review"
4/5
What do you like best about BackBox?

The ability to recover critical configurations if a disaster occurs. Review collected by and hosted on G2.com.

What do you dislike about BackBox?

There is nothing we dislike and the product meets all our requirements. Review collected by and hosted on G2.com.

AD
Ambrose D.
Cybersecurity Analyst
Industrial Automation
Small-Business (50 or fewer emp.)
"I can't believe how much stress BackBox has taken off my shoulders"
4.5/5
What do you like best about BackBox?

Penetration testing requires BackBox as an excellent solution because it includes a full range of security tools. The platform enables me to execute multiple tests efficiently and rapidly change between vulnerability assessment and exploit framework operations. My ability to track projects in real-time becomes easier because I can customize the dashboard interface of BackBox. Community members consistently deliver updates which also include new modules. Review collected by and hosted on G2.com.

What do you dislike about BackBox?

New users struggle with the steep learning curve because the program contains many features which appear confusing at first glance. Although detailed the documentation becomes complex for new users because of its technical nature. Users who lack experience with Linux need to understand the system well because several advanced tools within Kali require Linux proficiency. Review collected by and hosted on G2.com.

AN
Amadei N.
Backup and recovery specialist
Broadcast Media
Small-Business (50 or fewer emp.)
"We're finally on top of our patch management and it's a huge relief"
4.5/5
What do you like best about BackBox?

BackBox simplifies both data backup and restoration procedures. BackBox takes care of our data protection automatically so we can be at ease. Daily backups through BackBox keep our important data details safe without manual continuous attention. The system works well for everyone because its user interface remains simple even for non-technical users. The system enables us to restore individual files or entire systems rapidly to help us resume operations fast. Review collected by and hosted on G2.com.

What do you dislike about BackBox?

Setting up the system requires technical knowledge and takes extended time if you are not an expert in this field. The system display functions properly yet needs improvements for easier use and a more contemporary design. The system functions can become hard to locate because you need an instruction manual. The mobile application needs improvements to match the full capabilities of the desktop version. Review collected by and hosted on G2.com.

MP
Marco P.
IT Support Specialist
Information Technology and Services
Mid-Market (51-1000 emp.)
"It reduces our team's manual effort in network maintenance"
4.5/5
What do you like best about BackBox?

One of the best features of BackBox is that it can automate network backups for multiple devices. The network management becomes more predictable and prone less to human error. The logs it generates after each backup are very deep and very useful for troubleshooting. In addition, I like that it keeps network configurations consistent even when no human hand overs his or her eyes. And that reliability has saved us a lot of time and effort in handling our backups. Review collected by and hosted on G2.com.

What do you dislike about BackBox?

The main disadvantage of BackBox is that some of the options are quite hidden and not very easy to find. The GUI might be confusing especially if it comes to Individuals customizable options and it does not consistently offer a guided way to such features. However, for specific needs, the customization is not very vast, and one has to write scripts to get the desired results. This can be rather inconvenient for the users that require more versatility in their devices. Review collected by and hosted on G2.com.

EC
Esat Yasar C.
System Security Manager
Small-Business (50 or fewer emp.)
"Useful Tool For Configuration Backup"
4.5/5
What do you like best about BackBox?

Backbox is a network automation and orchestration solution that focuses heavily on automated backup, validation, and recovery of device configurations across network infrastructure. Using a configuration backup tool like Backbox offers several key benefits

1. Automated Configuration Backups

2. Rapid Disaster Recovery

3. Configuration Change Tracking & Auditing

4. Compliance & Security

5. Support for Multi-Vendor Environments Review collected by and hosted on G2.com.

What do you dislike about BackBox?

While BackBox has many strengths, it also has a few limitations or areas that could be improved, especially when compared to more widely used alternatives like Kali Linux or Parrot OS. Review collected by and hosted on G2.com.

JE
Jane E.
IT Infrastructure Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable backup and recovery for network infrastructure"
4/5
What do you like best about BackBox?

The most notable attribute about BackBox is how we can ensure consistency in all network devices. We have an automated process that keeps everything aligned and instead of having to manually backup configurations or getting tripped up by not having something in the particular timeframe, it saves that work. This cuts out human error and prevents our security policies from being tampered with. It has also come in handy due to the ability to instantly escape to a previous configuration when unexpected issues arise, which saves for hours of troubleshooting. Review collected by and hosted on G2.com.

What do you dislike about BackBox?

The main frustrating part about BackBox is that when it can’t backup the same way across vendors sometimes a restore gets complicated. Things have slowed us down since we’ve had to spend extra time making sure the settings are applied correctly. In addition some automaton features haven’t been fully automated yet requiring that you manually turn certain things on to allow for perfect hands free management (minus a bit of manual intervention). Review collected by and hosted on G2.com.

AM
Alice M.
Disaster Recovery Engineer
Automotive
Small-Business (50 or fewer emp.)
"Workflow worries a thing of the past, thanks to BackBox"
4.5/5
What do you like best about BackBox?

Automatic backup feature in BackBox helps our organization largely. The manual backups of our systems consumed a huge amount of IT team time, and the system saves time and reduces the risk of data loss. This flexibility in scheduling allows us to perform the backups at times when there is no operation, so that we do not interrupt the operation. The rollback system allows the quick recovery of the system in case of any errors by automatically restoring the old system states. This solution made backup management system simpler and more reliable. Review collected by and hosted on G2.com.

What do you dislike about BackBox?

Sometimes we experience some disruption to our work routine due to the backup process being occasionally longer than expected. System interface works but the system requires an updated design to provide a better user experience. However, despite other considerations, these problems remain minor. Review collected by and hosted on G2.com.

GM
Gianni M.
IT Infrastructure Security Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"BackBox helped us ditch post-it notes and love it"
4.5/5
What do you like best about BackBox?

The BackBox system simplifies both infrastructure supervision and protection tasks. Our team uses three hours of saved work time each week through BackBox automation which handles recurring activities between vulnerability assessments and patching and configuration management. Our security data from the reporting tool enables us to make informed security choices. Review collected by and hosted on G2.com.

What do you dislike about BackBox?

The system requires additional development work on several aspects. The interface sometimes experiences problems which cause buttons to malfunction or screen freezes to happen briefly. The backup restoration system should have better clarity as a few team members struggle to comprehend its logic. Review collected by and hosted on G2.com.

SR
Simona R.
Network Administrator
Information Technology and Services
Small-Business (50 or fewer emp.)
"A must-have for backup automation"
4/5
What do you like best about BackBox?

BackBox is the most valuable offering in terms of the capability to automatically back up various network devices and systems. It integrates really well with our other network management tools and we don’t now need to manually track or schedule any backups. One thing we’ve realized is that we can now do strategic things and let automation handle the mundane backup work. Additionally, it’s nice to be able to monitor everything you have in all in one centralised dashboard. Review collected by and hosted on G2.com.

What do you dislike about BackBox?

There are some problems with BackBox, and one of these is of the setup type, which may take time to get through especially for those with little knowledge on network backup. The documentation is rather slightly confused at some points so that the persons who are going to use the application for the first time will have some problems to get started. Sometimes, however, it has made it less efficient at introducing it to various teams or departments, resulting in more assistance and problem solving. Review collected by and hosted on G2.com.