BackBox Reviews & Product Details

I like most BackBox’s proactive approach to its backup management. The software itself doesn’t just automate the backups, it automatically updates them regularly without us needing to do anything. It’s especially useful if you’re managing lots of systems and also helps minimize the chance of backup failures. I also like that it eases my mind over the status of backups, by reminding me about it. With BackBox I know our systems are always protected. Review collected by and hosted on G2.com.

One problem I have with BackBox is that it does not always optimize the backup function for all the devices in the same way. Naturally, when it comes to some of the older systems, the overall setup can seem somewhat complicated. However while these controls are relatively new, one has to invest considerable time in order to get everything working hitherto in the older equipment, which is highly time consuming especially where time is of essence. Review collected by and hosted on G2.com.

What I find most appealing in BackBox is the capacity of running network devices backup in an automated way. As for the integrated tools, it is fully compatible with the existing network management tools which simplifies its setup and installation process. Oh yeah, it performs compliance audits regularly – a plus that guarantees our security. The usability level is high and therefore we spend less time at capturing the routine work and more time on unique challenges. Review collected by and hosted on G2.com.

The biggest disadvantage that can be pointed at BackBox is that the reporting options should be more flexible. At times I have a little challenge in producing report exactly as i wish with the contents which can sometimes hamper the auditing session. Further, like practically in all the tools, its interface is rather easy to use but it seems to be a bit outdated as it is not as user friendly as it could sometimes appear. Some of these are minor but can be problematic; they cause time inefficiencies particularly where I am busy. Review collected by and hosted on G2.com.

The thing I like most about BackBox is that it automates network backups and server configuration management. It saves us time by taking away those manual processes and helping with compliance because we can track the change so we know we’re secure and up to date. With the integration with SolarWinds, we are now able to monitor and manage networks better. We also use it to help reduce downtime during maintenance periods allowing us to maintain smooth operations without disruption. Review collected by and hosted on G2.com.

I dislike BackBox for its outdated user interface which makes it hard to navigate from one place to another. Besides, the reporting features are really limited because they can’t be customized to specific requirements. Sometimes these issues slow us down when we need to churn out detailed insights to stakeholders or solve problems quickly. Additionally, you have to spend further effort on the onboarding stage since the interface is not efficient for users to pick up quickly. Review collected by and hosted on G2.com.

The best thing about BackBox is how it virtualizes the network and device backups. It guarantees that we have our up to date configurations stored safely so when we have to deal with outages or upgrades, we can have our configs down. Very flexibility and reporting feature enable to know system health. That we integrate it with our network monitoring tools, which makes troubleshooting faster, not to mention more efficient. Review collected by and hosted on G2.com.

Handling very large scale networks sometimes becomes difficult for BackBox. During a longer backup operations, our system slows down and reduces productivity at critical maintenance windows. The latter, however, also feels dated, with a user interface that is functional but dated — it feels less intuitive than we’ve come to expect in other platforms. Overall usability of such a large scale environments varies according to these drawbacks. Review collected by and hosted on G2.com.

While there are many other scheduler out there, BackBox is unique for it’s automation and robust scheduling features. Once it has been configured, we never need to think about missing backups or not having configured to do regular ones. Since we can rely on it without constant oversight, it has become indispensable to always keep our network devices protected. It is also flexible given our multi device environment due to its wide device compatibility. Review collected by and hosted on G2.com.

BackBox is generally not bad, just the backup of large or old devices can take longer than you expect. This particularly shows when network connections are slow, thereby delaying complete backup process. A drawback is without that detail to report what error was made, troubleshooting becomes that much harder when something breaks while performing the backup. The interface could also be a little bit more intuitive for new users, which would make it a bit easier to manage backups. Review collected by and hosted on G2.com.

I must say, BackBox, in my opinion, the best feature is how it deals with the scheduling of the backup and restore features simplifying our network efficiency. The scheduling capabilities and detailed logging are useful to keep us informed on all the work done, and increase transparence for the disaster recovery. This is advantageous as it ensures we are always ready for any unravelled problem in the networks for we are just a click away from reconfiguring them. Review collected by and hosted on G2.com.

I’ve noticed one disadvantage that is implemented in BackBox, concerning reporting – it is not very flexible and not very detailed as well. This has made it difficult for us to produce fine grained data for our analysis, hampering our capacities to monitor trends and detect issues within the network backlog. Increased flexibility in reporting values would be a great advantage for monitoring recovery efficiency and dealing with new problems. Review collected by and hosted on G2.com.

The most useful feature that I got from BackBox is its ability to provide a means of making automatic backups and performing recoveries on network devices. Which makes scheduling of backups and control of device configurations easy and since we can integrate it with our network management tools – these tasks are not a headache. This automation has helped to lessen some of the work being done by hand as well as increase our system recovery time. Review collected by and hosted on G2.com.

A weakness of BackBox is that the first steps of its configuration might be somewhat lengthy especially when it comes to configuration of other network appliances. Furthermore, although the software components of the system afford rather high levels of dependability, we sometimes face difficulties in restoring data and business continuity, which take a toll on our operations. These issues have led to more work in terms of troubleshooting and short term disruptions in operation. Review collected by and hosted on G2.com.

For us, BackBox’s most desirable offerings are the automated network device backups and recovery. These capabilities have significantly reduced the time we take to perform manual tasks and more importantly they have developed our network configurations to be very secure. The software works with other softwares and became one of our vital component of supporting IT. The reporting features are also well developed and provide us with extensive information on our network’s activity and availability. Review collected by and hosted on G2.com.

BackBox does have some disadvantages, however the most notable one would be the tedious process of installation of the software. The process of configuring it took much more time than needed, and this is why the deployment took time as well. Furthermore, although the software is rather effective, there is a limited ability to customize the program and make changes to its settings. These are some of the weaknesses that we have been experiencing in our network management leading to additional time to adapt the configurations within the software. Review collected by and hosted on G2.com.

One click backup and restore is most helpful for DR purposes and when network hardware abrupty stops working. Restoring from factory reset replacement is a breeze with vendor agnostic and able to help with most configuration backup/restore.

Automation for network patching starting from pre & post validation to running entire software upgrade process.

Automating tedious tasks like changing administrator passwords or saving a command output such as show inventory on cisco devices from 10s of devices is a breeze.

Implementation of backbox is very simple and the compatibility with various major hypervisor vendors and cloud providers is good to see.

The team behind backbox is very passionate in supporting through the journey of onboarding and day 2 support as well. Review collected by and hosted on G2.com.

Needs more out of box templates for automations.

Building out automations can be tricky even though it doesnt use python code or anything like that and just simple CLI-based commands. Review collected by and hosted on G2.com.

For me, BackBox’s greatest strength is its robust backup and disaster recovery options. Having the backup process automated is by far one of the biggest advantages for us when it comes to data protection. Furthermore, the interface of the tool is simple, therefore the setup and configuration of backup schedules are fast. This has been very helpful and time saving and assure our important data is safe and easily retrievable. The simple layout is easy for me to navigate and allows me to run things with little difficulty and without additional training. Review collected by and hosted on G2.com.

The mobile app of BackBox has some limitations, for instance, a not very convenient one is when it comes to managing or even monitoring backups from a distance. This can to some extent cause inconvenience when one needs to check backup status or initiate a recovery from a mobile platform. Besides, the app may sometimes take time to load or respond and that in a time of crisis is very inconcomical. Sometimes, these limitations are encountered in the mobile app have sometimes limited the way protective backups are undertaken while offsite. Review collected by and hosted on G2.com.