--- title: BackAgent Reviews meta_title: 'BackAgent Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how BackAgent works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 15 scale: '5' date_modified: '2026-08-07' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # BackAgent Reviews **Vendor:** BackAgent **Category:** [Real Estate Activities Management Software](https://www.g2.com/categories/real-estate-activities-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 15 ## About BackAgent BackAgent is a back office intranet system with a built in transaction workflow engine. ## BackAgent Reviews ### 1. I use it mostly for transaction management but also for scheduling and viewing various office resour **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2019 **What do you like best about BackAgent?** I LOVE the way it keeps me on track with a transaction and tells me what must be uploaded and WHEN. The whole process of getting the appropriate documents uploaded is so simple once you understand, and VERY useful. **What do you dislike about BackAgent?** Some of the sections with office resources seem redundant, but that could be a clerical issue rather than a software one. It just makes it somewhat tricky remembering exactly where I saw the document I am searching for. **Recommendations to others considering BackAgent:** I like it ... **What problems is BackAgent solving and how is that benefiting you?** Personally, the most enormous problem is that of keeping track of paperwork so that everything is collected and in a mutually "shareable" place to benefit all parties. Without it, I would need to hire an organized person! ### 2. Good system for Real Estate document e-filing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2018 **What do you like best about BackAgent?** The interface is good, and it lets you know at a glance what documents are needed for a specific phase of the deal **What do you dislike about BackAgent?** It would be nice to allow more questions at the beginning of the transaction to be defined by the user. We have several questions that will allow their good If Then logic to be better suited to our company needs **Recommendations to others considering BackAgent:** Backagent makes it easy for all agents to maintain their files based on the definition of your brokerage. **What problems is BackAgent solving and how is that benefiting you?** Backagent is our electronic filing system for all documents that are required by the state in our real estate business. It facilitates online gathering and backup of all our files. The benefit is that we do not need hard copies of any of the documents ### 3. Meets my needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2017 **What do you like best about BackAgent?** Multifunctional, multiple features to use. **What do you dislike about BackAgent?** Sometimes the interface seems too crowded. Takes time to get used to. **Recommendations to others considering BackAgent:** Make sure to train your employees on the main features before implementing. Good comprehensive software otherwise. **What problems is BackAgent solving and how is that benefiting you?** Contact management, communication with the brokerage. Keeping track of my earnings. ### 4. CPS Backagent Review **Rating:** 4.0/5.0 stars **Reviewed by:** David B. | Licensed Real Estate Professional, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2015 **What do you like best about BackAgent?** Pretty easy to just sign in and go. Doesn't take long to get used to software at all. Easy to go back and adjust deals. Direct link to MLS. **What do you dislike about BackAgent?** I wish I didn't have to contact the support team to adjust what information was required to turn in deals. Everyone wants different information with their deals, and it would be great if our team could adjust what we require from our agents. Also, we would like the ability to tailor the "reports" that back agent gives to suit our company. For example, we don't want the report to spit out information about when a deal is completely closed out or "filed" the more important statistic for our company is tracking when deals are "submitted" as we do a lot of rentals as opposed to just sales. **Recommendations to others considering BackAgent:** Make sure you need it for the correct purposes. Its not a CRM, its transaction management and deal tracking. The office tools might be helpful to a larger office. **What problems is BackAgent solving and how is that benefiting you?** We needed a record keeping and compliance system, as well as a reasonable way to track our agent's deals. Primarily, we use backagent for transaction management and record keeping. Our office is small, so some of the office tools are unnecessary. ## BackAgent Discussions - [What is BackAgent used for?](https://www.g2.com/discussions/what-is-backagent-used-for) - [View BackAgent pricing details and edition comparison](https://www.g2.com/products/backagent/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A20%3A28+-0500&secure%5Bsession_id%5D=bd135937-f162-41ba-b57b-58dd2f5c9800&secure%5Btoken%5D=aff22cc73ea2698fcb3e1afab3f4c8509aacbe3db010a1371127a112ff5ccb38&format=llm_user) ## BackAgent Features **Administrative** - E-Signature Capabilities - Document Management - Contact Management - Commission Management - Communication Management - Calendar Management - Template Management - Agent Management - Client Management - Electronic Signature - Campaign Management **Agent Effectiveness** - Market Intelligence - Pipeline Management - Real-Estate Specific RM **Operations** - Transaction Management - Financial Management - Real Estate Software Integration - Back Office Automation - Commissions Management - Compliance Checks **Operational** - Contract Management - Communication Tools - Transaction Management - Mobile App - Opportunity Tracking - Agent Monitoring - Property Management - Interaction Tracking - Task Management - Website Management - Listing Management - Lead Management **Additional Functionality** - Social Media Integration - Data Import/Export - Real-Time Notifications - Reporting & Statistics - CRM - Email Templates - Customizable Branding - Lead Capture - For Real Estate Agencies - Alerts/Notifications - API - Client/Property Matching - Third-Party Integrations - Client Portal - Customizable Reports - Generative AI - Activity Dashboard - Email Marketing - Drag & Drop - AI Copilot **Agentic AI - Brokerage Management** - Multi-step Planning - Cross-system Integration - Decision Making ## Top BackAgent Alternatives - [BoldTrail BackOffice](https://www.g2.com/products/boldtrail-backoffice/reviews) - 4.3/5.0 (171 reviews) - [Skyslope](https://www.g2.com/products/skyslope/reviews) - 4.4/5.0 (78 reviews) - [dotloop](https://www.g2.com/products/dotloop/reviews) - 4.3/5.0 (172 reviews)